• claim your profile
    Simon Bristol
  • claim your profile
    Kat
No description available.
Connells

1/3 Stoke Lane Westbury-On-Trym Westbury on Trym, Bristol
City of Bristol
BS9 3DP

0117 9501552

Jun 18,2015
Minithumbdown
By:
Jun 18,2015
0 people found
this helpful
I'm afraid the agent are dependant on their legal team with a mission to get the most out of their clients. We marketed a property with them and were so unhappy with their communication. We left them to another excellent agent. we sold the property with the new agency. The buyer did make an offer at some point via connells but was ridiculously low, so we rejected it. he appeared a few months later to the new agency and was convinced by the talented agents to put the price up which we accepted. C...
read full review
What agent could do to change your mind?
Respect their client and accept their failure in selling the property rather than chasing for money whilst they can to get anything from their client. Awful experience.
Was this helpful? Yes
Oct 26,2014
Minithumbdown
By:
Oct 26,2014
0 people found
this helpful
I dealt with Connells, Filton (Bristol) when looking for my first house. At first Simon was very friendly and helpful. But as soon as we mentioned our deposit amount, his eyes lit up and he started trying to hype up the property, and say amounts offers have already been offered (which they're not supposed to). After this we put in an offer, and they were quite uninterested saying we've had higher, we kept rising it until we got to our max. We didn't hear from them after that, when they had s...
read full review
What agent could do to change your mind?
Maybe I\'d feel better about it if they called up and profusely apologised for their lack of communication and had a very good excuse. Help us get a good deal on a house without being all about their own wages!!
Was this helpful? Yes
Jul 21,2014
Minithumbdown
By:
Jul 21,2014
1 people found
this helpful
I went to them believing that they can sell my property, but unfortunately they did not put any effort. When we talked for the first time, I explained ti them that the communication is really important for me, and James promised, that they will call me every week. They seemed really nice. On the past 8 weeks I was the one calling them ones a week, and if James was busy, nobody could answer my questions, and he was busy most of the times. They arranged 2 open days,but nobody came. After that they...
read full review
What agent could do to change your mind?
Just to start to work.
Comment on agent fees
They don\'t do work for a penny.
Was this helpful? Yes
Dec 16,2013
Minithumbdown
By:
Dec 16,2013
5 people found
this helpful
Connells were very unhelpful and rude to myself and two housemates this November - December when trying to rent a property. I work in customer service myself and would be fired for half the things Connells did to us. Here are some of the problems we had with them: We were refused a request to speak to the landlord about general inquiries. We were accused of lying about our jobs when there was a mistake in the reference check. We had to pay unexpected charges for a guarantor check even thoug...
read full review
What agent could do to change your mind?
Quit the job or retrain.
Was this helpful? Yes
Mar 24,2013
Minithumbdown
By:
Mar 24,2013
8 people found
this helpful
We chose full management at 10% plus VAT. What did they do? Lied about electric test report then told me I was mistaken about what they had told me. Lied about status of gas report which resulted in last minute checks being required before tenant moved in. Connells are excellent at spending your money without any consultation with landlord. Once gave me an estimate for £2k of work to repair property that wasn\'t even mine. Failed to manage the property in terms of checking leak had not sp...
read full review
What agent could do to change your mind?
They need to employ experienced people rather than what appears to be the cheapest available.
Was this helpful? Yes
Sep 26,2012
Minithumbdown
By:
Sep 26,2012
5 people found
this helpful
I should have heeded my instincts when I took a rented flat six months ago took ages to deal with paperwork . When I terminated my contract Connells secretly showing prospective people around my flat they found my girlfriend in bed one day thats how i discovered what they were doing, even though i complained they did it again, took six weeks to return deposit after leaving flat spotlessly clean, fobbed off with excuses after excuses very rude saying "its not my fault" all the time. Hu...
read full review
Was this helpful? Yes
Aug 29,2012
Minithumbdown
By:
Aug 29,2012
5 people found
this helpful
Very lacklustered. Nothing they did was very professional. 1 viewing in a 13 months!...
read full review
Was this helpful? Yes
Feb 06,2012
Minithumbdown
By:
Feb 06,2012
10 people found
this helpful
My partner and I viewed a property with a view to letting, and fell in love with the house. The initial deposit was extremely steep, but we wanted it too much to let go. However, after telling 'Ellie' that we would be getting a loan to pay off the deposit, we were rang constantly to push us into paying a holding fee. We didn't want to do this until the loan was successful, but were still harassed. Upon recieving news that we would be getting a loan however, when we rang the branch to pay a depos...
read full review
Was this helpful? Yes
Dec 02,2011
Minithumbdown
By:
Dec 02,2011
7 people found
this helpful
I was under the impression that agents were desperate to sell properties to earn some commission. Recently I contacted Connels to view a property. After 3 phone calls and having been advised that they were required to give the vendor 24 hours notice of a viewing, I confirmed our appointment. We turned up at the property 15 minutes early and waited for 20 minutes. No sign of the Connells agent so we called them. They were surprised to hear from us and said they had no appointment in the diar...
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £250,000
  • Max: £250,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 2 0 2 0 0 0 4
Simon Bristol - upload your photo Simon Bristol
1 reviews

About Simon No description set View full profile
Kat  - upload your photo Kat
2 reviews

About Kat No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Connells, Bristol BS9 3DP

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.