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    Ben Pegg
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    Steven Eden
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    Greg Dennett
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    Ryan Batley
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    Scott Freeman
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Connells

115 Union Street Torquay
Devon
TQ1 3DW

01803 611061
Jun 16,2017
Minithumbup
Ben Pegg
By: 'PGS'
Jun 16,2017
0 people found
this helpful
Dear Ben & First class team We are on the verge of internet take- overs for all areas of business. Sounds good, but, when things are not quite what they seem, when being misled by third parties stalls everything, when you need a professional team of real people to conclude you business efficiently........you have to go back to real people, that's the team at Connells in Torquay ! Thanks Philip...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2017
Minithumbdown
By: 'Steve Reynolds'
Mar 08,2017
2 people found
this helpful
What a useless shower this bunch of fools turned out to be !! 15 weeks (from accepting offer) to sell a vacant house, with no chain. Had to be constantly pushed and chased for progress, communication was severely lacking in frequency, content, accuracy and truthfulness. Example conversation threads following accepting an offer in Mid September are as follows : Chased them in October There is a delay in local searches, they should be done by Early December Heard nothing....... Chased them ...
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Comment on agent fees
I begrudge them every penny of the exorbitant fee for their poor service.
Was this helpful? Yes
Feb 02,2016
Minithumbdown
By: 'Jade C'
Feb 02,2016
1 people found
this helpful
Terrible service would not use again or recommend under any circumstances . Complete sales agents do not care once they have your money, they will not return calls, emails and refuse to except any responsibility once you are in a contract ! AVOID...
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What agent could do to change your mind?
BAD
Attached Files
Comment on agent fees
BAD
Was this helpful? Yes
Dec 10,2014
Minithumbdown
By: 'Chris ogden'
Dec 10,2014
1 people found
this helpful
Disgusting service. I was a new tenant connells the estate agents. They took 380 pound fee for reference s! Which they never did!! Flat I rented had no gas no electric and was flooded! Connells said not our problem contact the landlord. 3 weeks later landlord excepted Flat was inhabitable. 3 weeks of hell!!!...
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Was this helpful? Yes
Aug 22,2014
Minithumbdown
By: 'Annoyed'
Aug 22,2014
3 people found
this helpful
Absolutely unbelievable. I signed up with them in April 2013 where I was promised that they could sell my flat fast to release equity to purchase a new build in time.They set a fee of £3000 +Vat to sell, having already paid out £118.80 listing fee for premium right move to them. I reluctantly agreed to the fees as I was sure that they could keep their end of the deal as they sold it so well. This was the start of my issues. Premium right move never materialised at all during the list...
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What agent could do to change your mind?
They could have been polite and understanding, maybe even offered to negotiate on the extortionate 4.5% fee
Attached Files
Comment on agent fees
More expensive than other agents in the area.
Was this helpful? Yes
Apr 29,2014
Minithumbdown
By: 'Chrisbaxtercoyle'
Apr 29,2014
8 people found
this helpful
Absolutely horrific, apparently the service stops when the offer has been made on your house, we sold our house in torquay through Connells torquay branch hoping for a good, quick, clean sale especially the the large fee they were charging, unfortunately none of which were the case, 16 weeks for no chain just a simple transaction you would think. I have never encountered a business that lies thought their teeth and then denies that they said anything. This would be not so frustrating but when we...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
20% customers were satisfied with fees 0% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £80,000
  • Max: £155,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 1 2 0 0 0 1
Ben Pegg - no image available Ben Pegg
Branch Manager
1 reviews

About Ben No description set View full profile
Steven Eden - no image available Steven Eden
Valuer
0 reviews

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Greg Dennett - no image available Greg Dennett
Negotiator
0 reviews

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Ryan Batley - no image available Ryan Batley
Negotiator
0 reviews

About Ryan No description set View full profile
Scott Freeman - no image available Scott Freeman
Mortgage Manager
0 reviews

About Scott No description set View full profile

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Awards won by Connells, Torquay TQ1 3DW

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