Connells - Silbury Milton Keynes, Milton Keynes, MK9

What agent could do to change your mind?

Actually respond to our offers formally.

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What agent could do to change your mind?

Financially assessed vendors. Left my property clean. Left my property secure. Returned phone calls.

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What agent could do to change your mind?

Communicate clearly Have a defined process and checklist for what shoud happen, when Respond to emails Remember information by making notes instead of asking the same question again and again Write the correct information on tenancy paperwork and check facts before providing incorrect information Instead of saying, \'I don\'t deal with that\' after taking our money, provide a nominated point of contact in an appropriate manner and follow through to ensure service is maintained.

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What agent could do to change your mind?

Connells should have given me writing the amended fee when I asked, but because they did not they have had an extra 400+vat off of me, when the agent told me that he was autherised to reduce the fee.

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