Connells - Shirley Southampton Hampshire, Southampton, SO15

31 reviews 4.5/5 rating
  • 83% valuation accuracy
  • 90% recommend
  • 100% fee satisfaction
No description available.
Connells

409 Shirley Road Shirley Southampton
Hampshire
SO15 3JD

02380 789 351


Properties for Sale
Properties to Rent

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“Service perfection!...”

Jan 28,2019
Minithumbup
By: 'ChrisE'
Jan 28,2019
0 people found
this helpful
A brilliant experience! Claire approached us directly when she was delivering leaflets through doors. She told us she could sell for a certain price and she was exactly right; it was all done and dusted in 6 months, even after a broken chain at one point! ...
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Comment on agent fees
Negotiated a decent fee.
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“Claire has been fantastic from start to finish...”

Jan 16,2019
Minithumbup
By: 'House seller'
Jan 16,2019
0 people found
this helpful
Claire did an amazing job in helping me with a sale that at times looked like it would never happen. From start to finish she has been dedicated, kept me informed and has gone over and above to make sure we got there in the ...
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“Very efficient and polite...”

Jan 09,2019
Minithumbup
By: 'Mr and Mrs A'
Jan 09,2019
1 people found
this helpful
Jess came to value the property and she presented comparisons of similar properties in the area and also evidence of viewings undertaken on those properties. We found this very impressive and informative. We had had a bad experience in the summer with an Independent Estate ...
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Comment on agent fees
Fees are acceptable
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“New Homes Sales...”

Dec 17,2018
Minithumbup
By: 'New Home Sales'
Dec 17,2018
1 people found
this helpful
Claire and her team took on our small development of a terrace of three houses in Maybush. I found Clair and her team very pro active in their approach, providing regular updates and doing all they could to push the conveyancing process. I wouldn't hesitate ...
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Comment on agent fees
Average
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“Thank you!...”

Dec 11,2018
Minithumbup
By: 'C_Johnson'
Dec 11,2018
1 people found
this helpful
Claire has been absolutely brilliant in helping us with the sale of our property. She genuinely cares about getting the best for her clients whether as the buyer or seller. She's proactive in providing updates and is happy to help push the conveyancing along. She ...
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“Couldn't have asked for better service...”

Oct 12,2018
Minithumbup
By: 'Karen'
Oct 12,2018
1 people found
this helpful
Claire has been absolutely amazing, so responsive to all our enquires and cry's for help, she certainly made the purchase of the house as painless as possible. I have never used an estate agent like she is always on call!! I highly recommend using Connells...
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“Mortgage services...”

Oct 03,2018
Minithumbup
By: 'Christabel'
Oct 03,2018
1 people found
this helpful
Lee was patient, responsive and efficient when helping me review my mortgage options, make an application and organise all the necessary insurances I needed for my house purchase. I would definitely recommend Lee if you are looking for a local mortgage broker....
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Comment on agent fees
The same as other mortgage brokers I spoke to, with a 6 month leeway.
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“Easy, informative and very helpful...”

Oct 02,2018
Minithumbup
By: 'Justine'
Oct 02,2018
1 people found
this helpful
Myself and my partner were first time buyers, and we had no idea what we were doing!! We had nothing but great service all through out the sale. I am quite persistent when I want to be kept in the loop for things but with ...
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Comment on agent fees
I have no point of reference but it seemed reasonable and affordable
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“Bethany from Connells Shirley is like a breath of fresh air!...”

Oct 01,2018
Minithumbup
By: 'Kevin'
Oct 01,2018
0 people found
this helpful
I have been dealing with Bethany for a while now, and she has never failed to let my property. Her knowledge of the lettings industry is second to none! She always manages to find me great tenants. Thank you!...
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“Found new tenant quickly...”

Oct 01,2018
Minithumbup
By: 'R Jones'
Oct 01,2018
0 people found
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Connells found me new tenant very soon after the old tenant moved out reducing my void period to a minimum, well done to Beth and the team....
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Comment on agent fees
Fees as expected for a High Street agent
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“Very considerate and helpful....”

Aug 24,2018
Minithumbup
By: 'Maria'
Aug 24,2018
1 people found
this helpful
Lee had been there everytime I had a question. He was really patient and available for any queries. Many thanks for your valuable service....
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Comment on agent fees
Good
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“Very poor...”

May 19,2018
Minithumbdown
By: 'Simon'
May 19,2018
1 people found
this helpful
Connells have managed to make a mistake and return our letting deposit to the landlord instead of us and now tell us we must wait until the landlord returns the money. Unbelievebly poor and incompetent service. You would think they would be apologetic and embarrassed ...
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“Great Service...”

Apr 18,2018
Minithumbup
By: 'Hollie'
Apr 18,2018
1 people found
this helpful
Highly recommend Connells in Shirley! Jess has been fantastic throughout the whole process. Always helpful and nothing ever too much bother....
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Comment on agent fees
Good
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“We liked Claire immediately on meeting her, she was enthusiastic ......”

Feb 27,2018
Minithumbup
By: 'The Jones’s'
Feb 27,2018
1 people found
this helpful
We liked Claire immediately on meeting her, she was enthusiastic and knowledgeable and we felt confident about putting our property sale in her hands. We have received good communication from the branch. Keep up the good work!...
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Comment on agent fees
Expensive compared to some but worth it to get the level of service.
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“Well the buying or selling a property process is never ......”

Feb 13,2018
Minithumbup
By: 'Good choice'
Feb 13,2018
1 people found
this helpful
Well the buying or selling a property process is never easy. I appreciate Claire and Danielle's down to earth approach towards us and our buyer. Being strict and realistic is very much needed when things don't go according to the plan/wishful thinking. The rest ...
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Comment on agent fees
OK. Although I don't recommend "super" photo service.
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“Very pleased with the help i got by Lee Hounslow. ......”

Jan 18,2018
Minithumbup
By: 'Khurram'
Jan 18,2018
1 people found
this helpful
Very pleased with the help i got by Lee Hounslow. Lee gave me great advice and made everything quick and simple. And also saved me money! Top bloke. Connells staff was great too...Definitely recommend to everyone...
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“Excellent service by Claire & her team. Selling a property following ......”

Jan 10,2018
Minithumbup
By: 'The Kennedy family'
Jan 10,2018
1 people found
this helpful
Excellent service by Claire & her team. Selling a property following a bereavement & when the sellers do not live locally could have been additionally stressful. However clear, prompt, sensitive & helpful communications & service from all the team made the sale as smooth as possible. Thank you....
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Comment on agent fees
Reasonable & clearly explained in advance.
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“First class team led by Claire. We moved abroad and ......”

Jan 03,2018
Minithumbup
By: 'The Rottie Household!'
Jan 03,2018
1 people found
this helpful
First class team led by Claire. We moved abroad and this sale was vital for us to start a new life. The team did everything possible and the whole process was completed in 2 months. Polite, professional and positive. We would highly recommend Connells Shirley. A ...
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Comment on agent fees
Good.
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“Very pleased with the helpful, professional service from all at ......”

Nov 29,2017
Minithumbup
By: 'Mrs P'
Nov 29,2017
1 people found
this helpful
Very pleased with the helpful, professional service from all at Connells Shirley Road office, Southampton. From my first meeting with Danielle Cordina, who valued the property and gave advice on presentation etc, to the regular updates on viewings and experienced advice from Claire and Jessica ...
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Comment on agent fees
The fees were reasonable and I feel were justified by the price I achieved with their advice.
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“Just wanting to thank Claire for her help and support ......”

Nov 15,2017
Minithumbup
By: 'Maria'
Nov 15,2017
0 people found
this helpful
Just wanting to thank Claire for her help and support today, I thought she brilliant and very professional. It was lovely to see she cared so much and really understood our point of view, also very impressive was her background knowledge of the building, similar ...
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“I can not thank or praise Claire enough for all ......”

Sep 28,2017
Minithumbup
By: 'Sara'
Sep 28,2017
1 people found
this helpful
I can not thank or praise Claire enough for all her help, advice and dedication for helping me through a very long (6 months) process of selling my property and purchasing my new home. There were a few bumps in the road but Claire and her ...
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Comment on agent fees
Agents fees were very good.
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“When I met Danielle to discuss marketing options she was ......”

Sep 01,2017
Minithumbup
By: 'Sue'
Sep 01,2017
1 people found
this helpful
When I met Danielle to discuss marketing options she was friendly and professional explaining clearly the procedure and answering any queries I had. The property sold within a week and the staff at Connells , particularly Danielle and Claire , kept me informed at every stage either ...
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Comment on agent fees
Fair
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“I have had the pleasure of having Bethany Hudson help ......”

Jul 25,2017
Minithumbup
By: 'Lynette'
Jul 25,2017
1 people found
this helpful
I have had the pleasure of having Bethany Hudson help us find a home. Bethany has been nothing but helpful going above and beyond, she is quick to respond to queries, she is efficient, professional and has been absolutely amazing. I would absolutely recommend renting ...
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“Very Quick Service, perfect Customers Service, Process Made very Simple & ......”

Jul 19,2017
Minithumbup
By: 'Joel D George'
Jul 19,2017
1 people found
this helpful
Very Quick Service, perfect Customers Service, Process Made very Simple & Excellent Advise by Lee Hounslow, Mortgage Advisor, perfect purchase Guidance, Over the entire Purchase process the Connells Team was very Supportive,What i Feel is Connells are the Best for House Purchase in England they ...
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Comment on agent fees
Very Reasonable & Good
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“I have been looking for a Property for 2 years and ......”

Jun 22,2017
Minithumbup
By: 'Nicki C'
Jun 22,2017
2 people found
this helpful
I have been looking for a Property for 2 years and discovered my dream house via Connells. I dealt with Claire who I found to be super efficient, extremely easy to deal with and actually got things done. With Claire's help and advice I made a ...
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Comment on agent fees
N/A here as I was buying through the Shirley Branch.
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“Have recently used Connells for two property sales. Excellent efficient ......”

Jun 08,2017
Minithumbup
By: 'Kmedley'
Jun 08,2017
2 people found
this helpful
Have recently used Connells for two property sales. Excellent efficient professional service from start to finish (under sometimes trying circumstances). Kept me informed throughout the process. Would definitely recommend. When an initial sale fell through they were quick to arrange numerous viewings the following week ...
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Comment on agent fees
I think the fees are average.
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“Danielle and Claire made the sale of our house se ......”

Feb 13,2017
Minithumbup
By: 'Vivianne'
Feb 13,2017
1 people found
this helpful
Danielle and Claire made the sale of our house se easy,no question was difficult for them to answer and the answer was said in a way that was easy to understand the sale of the house went through very easy...
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Comment on agent fees
The fee was of good value if you take into account all the work it was very good value.
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“Quite possibly the rudest woman i've ever had the displeasure ......”

Feb 10,2017
Minithumbdown
By: 'VCross'
Feb 10,2017
5 people found
this helpful
Quite possibly the rudest woman i've ever had the displeasure to deal with. Not only did she speak to me like dirt she also insinuated that I would not be able to view the property I wanted unless I came in to see her mortgage ...
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“Fantastic! Helpful, informed, on the ball, truthful, personable and very ......”

Apr 26,2016
Minithumbup
By: 'Fionn'
Apr 26,2016
1 people found
this helpful
Fantastic! Helpful, informed, on the ball, truthful, personable and very professional. I was very well advised throughout. They kept me informed at all times, were spot on with their valuation and always charming. Highly recommend them....
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Comment on agent fees
Good
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“What a terrible experience! Connells were really aggressive and unhelpful ......”

Jul 23,2014
Minithumbdown
By: 'Unsatisfied customer'
Jul 23,2014
3 people found
this helpful
What a terrible experience! Connells were really aggressive and unhelpful throughout the experience. They seemed to deliberately go out of their way to be unhelpful, from giving us only 5 minutes on the phone to decide what we would have liked to keep in the house, ...
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Areas covered
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £170,000
  • Max: £2,000,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 1 1 17 0 5 1 2 1

Fees

No fees set.

Complaints Procedure

No procedure available.

Branch rankings


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Estate Agents Rankings

Letting Agents Rankings

Opening hours


  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed

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