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    Chris Blackham
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    Adam Warne
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    Craig Prutton
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    Graig Unknown
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    Brigid Byrne
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Connells

Jansel House Parade 656 Hitchin Road Stopsley Luton
Hertfordshire
LU2 7XH

01582 737069
Oct 26,2017
Minithumbup
Chris Blackham
Brigid Byrne
By: 'David'
Oct 26,2017
0 people found
this helpful
Very happy with the service received. Good communication and professional at all times. Happily recommend them, helpful all the way through from sale to completion....
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Comment on agent fees
good
Was this helpful? Yes
Oct 15,2017
Minithumbup
Chris Blackham
By: 'Lorraine'
Oct 15,2017
0 people found
this helpful
From the very first time I met Chris when he came to the house to price up the property I knew this was the Estate Agent i would be using. In a very difficult and an emotional situation he made the whole house sale feel more realistic. The house sale went through very quick without any issues....
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Comment on agent fees
The Agents fees were fairly reasonable, compared to others
Was this helpful? Yes
Sep 29,2017
Minithumbup
Chris Blackham
Craig Prutton
By: 'CarolH'
Sep 29,2017
0 people found
this helpful
I found the whole process both selling my house and my purchase of another property extremely smooth, everyone in the Stopsley branch were helpful and dealt with all my queries (of which there were quite a few, not having bought and sold for 35 years). Thank you Chris for introducing me to my bungalow and putting my mind at rest several times; Craig for his never ending patience; Brigid for her help in liaising with the sale and purchase, and of course Adam for his persistence in arranging the ...
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Comment on agent fees
Reasonable, as expected
Was this helpful? Yes
Sep 25,2017
Minithumbup
Chris Blackham
Craig Prutton
By: 'Liz Peters'
Sep 25,2017
0 people found
this helpful
Everyone at this branch were helpful throughout the selling process from getting a valuation through to receiving the offer. Staff were friendly and we always felt that we could contact them with any questions....
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Comment on agent fees
These were fine.
Was this helpful? Yes
Sep 21,2017
Minithumbup
Brigid Byrne
By: 'Helen'
Sep 21,2017
0 people found
this helpful
Craig and Brigid have been fantastic throughout the whole process of selling our Dad's house after his death last November. Craig has been invaluable in his constant support. My brother and I live on the South coast and we have had peace of mind as Craig has very kindly looked after everything for us in Luton, from accompanying viewings to keeping in touch on the phone. From the moment Craig gave his valuation we knew he was the person we wanted to deal with, very genuine and has always had our ...
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Comment on agent fees
Agent fees are fair and as expected. Money well spent!
Was this helpful? Yes
Sep 21,2017
Minithumbup
Craig Prutton
By: 'belinda'
Sep 21,2017
0 people found
this helpful
top quality service, very friendly, quick to reply to any questions would recommend to any one, Craig prutton helped us from beginning to end,...
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Comment on agent fees
i dont think any one is happy to pay fees but as fees go they were quite reasonable
Was this helpful? Yes
Sep 19,2017
Minithumbup
Craig Prutton
Graig Unknown
By: 'Erica'
Sep 19,2017
0 people found
this helpful
We've recently sold 2 properties as well as bought a house through Connells and couldn't reccomend them more. Craig, the manager and Brigid couldn't have been more accommodating, they constantly kept us updated through the process of buying and selling and went out of their way to help us. They were flexible with their time and always tried their best to fit us in. The whole office were always extremely helpful which made a very stressful process a lot less stressful.. We wouldn't use any other ...
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Comment on agent fees
We felt that the estate agent fees were reasonable compared to others we had looked at.
Was this helpful? Yes
Sep 15,2017
Minithumbdown
By: 'S Chesham'
Sep 15,2017
0 people found
this helpful
We had our house on the market with another Stopsley agent for 7 months with no offers. A friend had bought through Connells and recommended them to us. Chris Blackham valued our property and explained why the marketing techniques used by the other agent were not helping us sell. Chris gave us lots of useful advise and within a month we had agreed a sale. When we spoke to both Chris Blackham and Craig Prutton for updates on the sale they were really helpful chasing up the buyers and their So...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 12,2016
Minithumbup
Chris Blackham
Adam Warne
By: 'David Lomax'
Feb 12,2016
0 people found
this helpful
Cannot Thank Adam and Chris enough for being so efficient are willing to help with buying my first house. They made organizing each stage of the process as easy as it possibly could be....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 04,2012
Minithumbdown
By: 'Taylor'
Nov 04,2012
7 people found
this helpful
Our experience with Connells in Stopsley so far has been disgraceful. They don\'t return calls when they say they will, they send out inaccurate letters, they don\'t inform you about all prospective viewings. We would NEVER use them again nor would we ever recommend them. They all appear to be a bunch of cowboys, they don\'t take your deadlines seriously, your home is definitely NOT in safe hands and you are not a valued customer. Do yourself a favour and use ANY of the other agents in the villa...
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What agent could do to change your mind?
Absolutely nothing, they have done so much damage in terms of their service that they cannot undo it.
Attached Files
Was this helpful? Yes
By: William Jones
Feb 12, 2016
View all comments (1)
We at Connells pride ourselves on our customer experience, and as such, It is disappointing to read such a review. In addition to complying with Connells already exceptionally high standards of service, we are also members of The Property Ombudsman and therefore comply with their code of practise and standards of service set out therein. Due to the lack of information provided by this individual I cannot provide a suitable response Should the complainant wish to raise an official g ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £165,000
  • Max: £340,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 7 1 1 1 0 0
Chris Blackham - no image available Chris Blackham
Sales Executive
5 reviews

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Adam Warne - upload your photo Adam Warne
1 reviews

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Craig Prutton - no image available Craig Prutton
Manager
4 reviews

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Graig Unknown - upload your photo Graig Unknown
1 reviews

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Brigid Byrne - upload your photo Brigid Byrne
2 reviews

About Brigid No description set View full profile

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