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    Glenn (Manager)
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    Michael (Mortgage "Broker")
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Connells

6 Station Parade Letchworth
Hertfordshire
SG6 3AR

01462 659281

Oct 30,2016
Minithumbdown
By:
Oct 30,2016
0 people found
this helpful
Unfortunately I made the mistake of telling them I had never purchased a property myself before stupidly thinking they may be more understanding and helpful. . . . They were attentive till I put in an offer for a property...told my offer would only be excepted by seller if I used Connells solicitors, so I agreed, later to find out that seller had not made this a condition of sale. Throughout the process I had to chase agents for second viewings, information etc. They never returned my calls had ...
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Comment on agent fees
Only purchased from them so no fee,s
Was this helpful? Yes
Mar 31,2016
Minithumbdown
By:
Mar 31,2016
2 people found
this helpful
We sold a property in Letchworth last September through Connells. Generally they gave the impression that we were low priority. One of the most irritating things was that we constantly had to chase them up because they took ages to get back to us. At one point, after waiting 4 or 5 days for a call back, I was told that Glenn was a very busy man and he didn't have time to get back to everyone. Apparently he neither had time to ask one of his assistants to get in touch. The situation was that we w...
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What agent could do to change your mind?
Quite cheap and we got exactly what we paid for. In the context of time and irritation, very expensive.
Comment on agent fees
Quite cheap and we got exactly what we paid for. In the context of time and irritation, very expensive.
Was this helpful? Yes
Sep 04,2014
Minithumbdown
By:
Sep 04,2014
6 people found
this helpful
They sell properties , however, they also try & rope you into their mortgage scheme as it's clearly profitable, as I had my own mortgage they told me they would not put me forward if it's not via them !! Shocking!! I bet the seller does not know about this but for me paying £5 on line I will obtain their details & tell them that I am the person who matched their offer but Connell would not put me forward to them because I would not put my mortgage through them!!!! Shocking company,...
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Jun 22,2014
Minithumbdown
By:
Jun 22,2014
8 people found
this helpful
Con-nells - the clue should be in the first syllable right there... This is a long review, but please read it all and you WILL understand the Jokers you may be dealing with. Where to begin? We wanted to buy a property in SG6 through Connells and were told that there are "six or so other people who are going for this property" and that "to improve our chances of our offer being accepted we should come onto the market with Connells" alongside our current estate agent. The...
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What agent could do to change your mind?
To understand that their customer has a voice, a mind and an opinion. They can do what they wish with regards to their purchase - Connells have to learn that they do not have ANY right to sway (either themselves or under the guise of \"the vendor\") MY CHOICE of mortgage provider. Also, Connells should have a good (that is - non-generic) statement for Anne Robinson - I may have been in touch with a certain BBC Consumer Advice show.
Was this helpful? Yes
By: Glenn
Dec 11, 2014
View all comments (1)
In this instance we were acting on behalf of our client who trusted us 100% and we sold the property for over the asking price which 'beardy' would not match. Our mortgage service department win awards on a regular basis for the excellent service offered and the money we save people, The buyers who brought the property in question of which 'beardy' lost out on used our in house mortgage expert and saved them money and were at no point forced to use him but understood it made the whole process go....
Jan 28,2014
Minithumbdown
By:
Jan 28,2014
4 people found
this helpful
Connells deceived me into thinking i only had to pay £99 plus vat for HIP pack back in 2009. Then 17 months later and only 3 viewings they took my house off the market and said i had to pay them £465.07. Now nearly 5 years later its nearly £1000 and taking me to court. Has anyone else been in this situation with connells HIP pack....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £206,000
  • Max: £450,000

Letting No data



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Glenn (Manager) - upload your photo Glenn (Manager)
2 reviews

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Michael (Mortgage "Broker") - upload your photo Michael (Mortgage "Broker")
1 reviews

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Awards won by Connells, Letchworth SG6 3AR

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