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Connells

4 Market Square Leighton Buzzard
Bedfordshire
LU7 1HA

01525 372588

Aug 19,2016
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Aug 19,2016
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Complaints Against Lettings Agents - Barnard Marcus / Sequence Home / Connells In the 2nd quarter of 2015, as the then Landlord, I was forced to begin an eviction process, using a solicitor to kick-start the process and paper-work, which cost me £970. The Tenant eventually left on 27th. July 2015. In an effort to wrap this up with the TDS (Tenancy Deposit Scheme) and get back expenses incurred to formally evict the tenant, I am still struggling with the managing agents administratio...
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Comment on agent fees
Once they had their "fully managed fee" paid they were happy..however, fully managed also meant right up until I got my expenses back, caused by THEIR (fully managed) tenant, in my property. It affected my entire family's life!!
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By: Stewart
Aug 20, 2016
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This should not be against my office in Leighton Buzzard? I would suggest finding the agents office. Easy mistake to make, as our head office is in Leighton Buzzard, but this is not it. Kind regards Stewart....
May 10,2016
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May 10,2016
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ACCOUNTING dept for letting customers.... Useless, poor, in fact zero communication and scarily slow to react to to any problem raised. Why do I pay a management fee? I have to check monthly to ensure they have made payment into my account. I'm going self managed this month... And by some coincidence my RENT IS NOW OVER 11 DAYS LATE!!! And is still not in my account, despite it having left my tenants account 3 weeks ago! Local branch TAUNTON very good, unfortunately completely let down by your u...
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What agent could do to change your mind?
Letting management fee is BAD as there is no value for money and they do not always forward issues raised by my Tennant
Comment on agent fees
Letting management fee is BAD as there is no value for money and they do not always forward issues raised by my Tennant
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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