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    Jenna Large
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    Anna Cooper
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Connells

22-24 Halford Street Leicester
Leicestershire
LE1 1JB

01162 553243

Oct 24,2015
Minithumbdown
By:
Oct 24,2015
4 people found
this helpful
I have never been so disappointed or upset with a customer service experience (and this is as someone whose career is in customer service). We have now been living in the flat provided by Connells for almost 3 weeks. We have not received the code for the bin store. We have not been given the fob key for the garage. We cannot perform two of the most basic things one needs in a living space (parking a car and using the bins). We cannot access the building from the ground floor because it require...
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What agent could do to change your mind?
We were charged a ‚£120 fee ostensibly for making sure the flat was clean and maintained, but since it was not, I'm entirely unsure as to why.
Comment on agent fees
We were charged a ‚£120 fee ostensibly for making sure the flat was clean and maintained, but since it was not, I'm entirely unsure as to why.
Was this helpful? Yes
Apr 27,2015
Minithumbdown
By:
Apr 27,2015
1 people found
this helpful
Avoid at all costs! We found a house we wanted to buy which was with Connells. So we decided to market our house with them too, thinking that they would be motivated to sell our house as they would then be able to sell 2 houses. How wrong we were. We were tied into a contract with them for 20 weeks and they coudn't sell our house. We asked for ideas of how we could try to sell our house and they couldn't give us any. They came and took photos with just a normal digital camera so the photos did...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Jenna Large - upload your photo Jenna Large
1 reviews

About Jenna No description set View full profile
Anna Cooper - upload your photo Anna Cooper
1 reviews

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