Connells

11 Glanvilles Road Glanvilles Mill Ivybridge
Devon
PL21 9PS

01752 691 200
Website not available

Properties for Sale
Properties to Rent

“Review...”

Dec 03,2018
Minithumbdown
By: 'Hariold'
Dec 03,2018
0 people found
this helpful
Our experience of selling a property through Connells was a bad one. During the process we raised a complaint. The complaint was acknowledged but never dealt with, as had been indicated, before completion. After completion the complaint was still not addressed and Connells failed to ...
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Comment on agent fees
The fees were typical. However, if the high street agent is to survive the challenge presented by the internet, we would suggest they need to deliver something of "value"; such as excellent service. Since that "value" was missing, the fee charged was too much.
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“Awful...”

Nov 06,2018
Minithumbdown
By: 'Seller, Ivybridge'
Nov 06,2018
0 people found
this helpful
Awful. Awful for a whole range of reasons. The main ones being leaving my property unlocked after a viewing; 'forgetting' to mention that buyer wanted white goods, curtains and a new wardrobe included in the price, only mentioning this at the 11th hour and then ...
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Comment on agent fees
Poor
Was this helpful? Yes
Jun 01,2012
Minithumbdown
By: 'LS'
Jun 01,2012
5 people found
this helpful
This property was on the market with two agents and the owner had accepted an offer from us through the other one. Our agent contacted Connells to let them know that an offer had been accepted. Connells then found out how much we had offered ...
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What agent could do to change your mind?
They could have been more understanding when we complained and simply apologised. Instead they insisted they hadn\'t broken the law and wouldn\'t back down in the slightest. Seriously, all we wanted was an apology, but they stood by their despicable behaviour which while legal, was not moral.
Attached Files
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



Review statistics

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0 0 0 0 0 2 0 0 0 1

Fees

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Complaints Procedure

No procedure available.

Awards won by Connells, Ivybridge PL21 9PS

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