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    Anna Cooper
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    Robert Taylor
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Connells

85 Granby Street Leicester
Leicestershire
LE1 6FB

0116 254 2626

Jun 06,2014
Minithumbdown
By:
Jun 06,2014
3 people found
this helpful
We put an offer in on a property which got accepted, everything was going smoothly although they rushed us into paying a lot of the fees like having the home buys report done, paying for connells to Sort everything, then the solicitors fees. Hardly ever heard anything from Connells after that... Took us nearly two weeks to be able to go and see the house again! Gave us lies about not being able to get hold of the vendors! To then find out that the vendors actually hadn't got a Mortgage in place...
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Apr 24,2014
Minithumbdown
By:
Apr 24,2014
2 people found
this helpful
I tried to view properties and found the service here fall well below poor compared to others. Are they even bothered to fill a vacant property? I feel sorry for those who trust this company to give them an \'efficient\' and transparent service. As a prospective customer I would have expected more oomph for the property they were representing, especially as I was already interested. What exactly did they want, I\'m not sure. Not surprised to find so many negative comments....
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What agent could do to change your mind?
Need to work FOR your clients and prospectives, not against.
Was this helpful? Yes
Aug 19,2013
Minithumbdown
By:
Aug 19,2013
3 people found
this helpful
Absolutely shocking I went in to view properties to buy staff seemed disinterested in talking to me and more interested in arguing between themselves, I found staff rude and very unhelpful and also looking into small when selling complete and utter con artists. Other people had mentioned this in the past however wasn\'t till I noticed that they charge you £150 for premium listing when this is FREE with right move. USE CONNELLS AT YOUR PERIL worst estate agent I have ever had the mis fortun...
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What agent could do to change your mind?
Do not rip people have staff that actually want to sell you house
Was this helpful? Yes
By: Connells Leicester
Oct 25, 2013
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Thank you for your feedback, your comments have been forwarded to the team who will be taking your comments on Board. We would like to point out however that we do not charge £150 for a Premium Display, and having checked today Rightmove charge £125 if you go direct. Should you require any further clarification please contact us at our new city centre office 22-24 Halford St 0116 2620022....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Anna Cooper - no image available Anna Cooper
Negotiator
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About Anna Welcome to All-Agents review of Connells Leicester branch View full profile
Robert Taylor - no image available Robert Taylor
Lettings Manager
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