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Customer Reviews

Showing 1-7 of 7

5 Star Review

Mar 06,2018

ben Stagnell

By: 'frank'

Mar 06,2018

Services: Lettings (as a Landlord)
Rent PCM: £625
Would you recommend?: Yes
Postcode: lu1

Lettings (as a Landlord)
Rent PCM: £625
Postcode: lu1

0 people found
this helpful

Completed purchase on property on Thursday,ben brought prospective tenant on Friday.credit reference completed Friday afternoon.tenant moved in Saturday morning.fantastic service....
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Comment on agent fees

Very fair

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5 Star Review

Oct 16,2017

By: 'T Hanley'

Oct 16,2017

Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LU4

Sales (as a Vendor)
Postcode: LU4

0 people found
this helpful

To any potential buyers or sellers, Buying and selling property is a very stressful business, I used Connells and this made this a very easy process. With regularly update, and advice, on each stage of the sales. So I would like to take the opportunity ...
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5 Star Review

Sep 21,2017

Waseem

By: 'Waseem'

Sep 21,2017

Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: 82 M

Sales (as a Buyer)
Postcode: 82 M

0 people found
this helpful

By far the best agents in town. Lee the Branch Manager runs a very tight operation. Nothing is ever too much and they will go out of their way to help you out. I have bought and sold through these guys and can honestly say ...
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Comment on agent fees

You get what you pay for - not expensive and not cheap to be a cow boy operation.

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5 Star Review

Jul 22,2016

By: 'D Whittle'

Jul 22,2016

Services: Lettings (as a Landlord)
Rent PCM: £700
Would you recommend?: Yes
Postcode: LU2

Lettings (as a Landlord)
Rent PCM: £700
Postcode: LU2

2 people found
this helpful

I have use Connells for 3 years now, including their managed services for BTL's. I have found them extremely helpfully, always keeping me informed and notifying me of certs when needed and generally looking after my interests. Jordan Miller has been a direct contact, very professional ...
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Comment on agent fees

Fair charges for the services provided

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1 Star Review

May 25,2015

John Clark

By: 'Mohammad Haider'

May 25,2015

Services: Sales (Prospective customer)
Sold price: £70
Would you recommend?: No
Postcode: Lu1

Sales (Prospective customer)
Sold price: £70
Postcode: Lu1

2 people found
this helpful

I had appointment with morgage advisor at 3:30pm on 22nd May 2015, its an office hour but still I managed to go there taking my time off from work, John said it needs to reschedule, they tried to contact me to cancel but I did not ...
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1 Star Review

Nov 22,2014

By: 'Andy'

Nov 22,2014

Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: LU

Lettings (as a Landlord)
Postcode: LU

1 people found
this helpful

Useless & Incompetent. Staff do not reply to your e-mails until a week late. Response is extremely slow. I have multiple properties in Luton and Connells by far is the worse letting agency. I would recommend another agent who can atleast e-mail with a few ...
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What agent could do to change your mind?

Get staff with knowledge and communication skills.

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1 Star Review

Nov 16,2013

By: 'Nagem'

Nov 16,2013

Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: lu2

Sales (Prospective customer)
Postcode: lu2

0 people found
this helpful

The agent\'s customer service is so poor and disgraceful. We want to view two properties. He agreed on the day but asked for the certain time so we agreed even it was not most convenient for us but wanted to be kind. What was ...
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What agent could do to change your mind?

Change their attitude and customer service also for potential buyers.

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Areas covered

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allAgents Portal
OnTheMarket
Rightmove
Zoopla

Services offered

Sales

Lettings

Block Management
Surveys
Conveyancing
Mortgage Advice

Valuation and Fee Performance

67% customers were satisfied with fees 50% accuracy of agent's valuations

Price range of properties reviewed

Sales

Min: £130,000
Max: £227,000

Letting

Min: £0
Max: £650

Review statistics

From Landlords		From Tenants		From Vendors		From Buyers		Other

2	1	0	0	1	0	1	0	0	2

John Clark
1 reviews

About John No description set View full profile

James thomas
0 reviews

About James No description set View full profile

Waseem
1 reviews

About Waseem No description set View full profile

ben Stagnell
1 reviews

About ben No description set View full profile

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Connells, Luton LU1 2AT

Branch rankings

Overall

#6278 out of 26663 branches in the UK
#64 out of 187 in Best Connells Branches

Estate Agents Rankings

#3 out of 30 estate agents in LU1
#7 out of 66 estate agents in Luton

Letting Agents Rankings

#6 out of 30 letting agents in LU1
#9 out of 66 letting agents in Luton