Coventry, CV1
2.6/5, 13 reviews
46% recommended
50% lettings valuation accuracy
43% lettings fee satisfaction
No company information

Opening Hours
Address

Connells
38 New Union Street
Coventry
West Midlands
CV1 2HN
02476 553093

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 50% 43% £550 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 3 2 1 0 0 0 1 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Both Lettings & Sales team have been professi......”

Share on :
Feb 03,2020
Minithumbup
By: 'Colin'
Feb 03,2020
0 people found
this helpful
Both Lettings & Sales team have been professional & friendly. Provided good advise & we received the results that we needed in a timely manner...
read full review
Was this helpful? Yes

“They did not turn up for viewing...”

Share on :
Sep 22,2019
Minithumbdown
By: 'Agnes'
Sep 22,2019
0 people found
this helpful
We tried to buy property by them but never happened as they did not show the property to as but even did not delete the appointment for viewing, as well. So we travelled 2 hours for nothing.........
read full review
Was this helpful? Yes

“Waste of time and money... Bad joke...”

Share on :
Mar 20,2018
Minithumbdown
By: 'I'
Mar 20,2018
0 people found
this helpful
The people at Connels are absoulute joke but a bad one.Other than Marni none of them were helpful enough... It took me 8 weeks, over 15 phone calls and over 15 emails to get my deposit back... If you want to be humiliated with your money go ...
read full review
Comment on agent fees
They didn't deserve a penny nerver mind the hundreds of punds they charged.
Was this helpful? Yes

“Do not use these agents to rent your properties. As ......”

Share on :
Jan 26,2018
Minithumbdown
By: 'Susie'
Jan 26,2018
2 people found
this helpful
Do not use these agents to rent your properties. As soon as you sign up with them they will ignore you. I was given incorrect legal advice and an incorrect section 21 Notice was served by them. They did not even bother to tell me when ...
read full review
Was this helpful? Yes

“I just wanted to say a big thank you to ......”

Share on :
Feb 01,2017
Minithumbup
By: 'Tracy'
Feb 01,2017
0 people found
this helpful
I just wanted to say a big thank you to Sian Tuson for sorting getting my deposit back from the tenants through TDS. Sian was a great help throughout the process from start to finish . Also to Jamie Fearn for being their where or whenever ...
read full review
Was this helpful? Yes

“Very open and willing to help and solve problems. Although ......”

Share on :
Nov 18,2016
Minithumbup
By: 'Joao'
Nov 18,2016
0 people found
this helpful
Very open and willing to help and solve problems. Although sometimes these may take a while. My first experience with an agency in the UK and overall very positive. High values of honesty and trust....
read full review
Comment on agent fees
Normal/standard fees, I guess...
Was this helpful? Yes

“I don't understand the bad reviews! The staff are amazing!! ......”

Share on :
Aug 02,2016
Minithumbup
By: 'Bobby'
Aug 02,2016
0 people found
this helpful
I don't understand the bad reviews! The staff are amazing!! Especially Ruth and Maxine. Do not hesitate to use them, top class service, so friendly and will go to every length to help you every step of the way!...
read full review
Comment on agent fees
They are more expensive than others so you may decide not to use them....big mistake! They will get your money back and a lot more for your pocket on the sale. Worth every penny!
Was this helpful? Yes

“I am pleased to write a review for Connells Lettings ......”

Share on :
Jul 06,2016
Minithumbup
By: 'Tenant'
Jul 06,2016
4 people found
this helpful
I am pleased to write a review for Connells Lettings Support Centre and my property co-ordinator. As per introduction, we (couple + toddler) have moved into a modern 2 bedroom flat in 2015 and this flat is managed by Connells lettings support centre with a dedicated property co-ordinator. ...
read full review
Comment on agent fees
As a tenant, I am not aware about the fees paid by the landlord
Was this helpful? Yes

“I would like to Thank Sian Tuson from Connells lettings ......”

Share on :
Apr 07,2016
Minithumbup
By: 'K'
Apr 07,2016
0 people found
this helpful
I would like to Thank Sian Tuson from Connells lettings for her commitment, and genuine help and support with claiming our deposit back when we moved out of a Connells property in Jan 2016. Sian is professional, polite and able to communicate and negotiate between landlord ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“This is a terrible estate agents and I would seriously ......”

Share on :
Oct 28,2015
Minithumbdown
By: 'Adrian'
Oct 28,2015
4 people found
this helpful
This is a terrible estate agents and I would seriously advised anyone attempting to use their services to look else where. They are seriously unprofessional in their apporach to customer services promising to send out texts which never arrive and making no attempt to apologise. ...
read full review
Was this helpful? Yes

“Really poor service from this agent when I tried to ......”

Share on :
Jun 13,2015
Minithumbdown
By: 'Olexyy31'
Jun 13,2015
3 people found
this helpful
Really poor service from this agent when I tried to sell my property with them. It took them 3 weeks to arrange first viewing. Then nothing happened for another 3 weeks. I asked my mate to give them a call and ask to arrange viewing as I ...
read full review
What agent could do to change your mind?
Won't change my mind. My review is based on true facts and reflects service level provided by agent.
Attached Filesnbsp;
Comment on agent fees
Overpriced for what you're getting back.
Was this helpful? Yes

“If you don't want your house sold then I highly ......”

Share on :
Jun 02,2014
Minithumbdown
By: 'Google'
Jun 02,2014
4 people found
this helpful
If you don't want your house sold then I highly recommend these bunch of monkey's who know as much about selling property as my 2 year old. Never calling back- never any updates- conflicting information from 1 person to the next. My husband called in pretending he ...
read full review
What agent could do to change your mind?
If they did their job!!
Attached Filesnbsp;
Was this helpful? Yes

“Total and utter disgrace the way these muppets handle things.......”

Share on :
Feb 07,2014
Minithumbdown
By: 'killershadow'
Feb 07,2014
7 people found
this helpful
Total and utter disgrace the way these muppets handle things. I had a call from one of their reps asking me to visit their branch with ID such as passport/wage slip/proof of deposit to buy/proof of current address before i could view ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Connells, Coventry CV1 2HN


As Seen On

Find the Best Agent to
Sell or Rent Your Home