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    Sian Tuson
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    Sarah
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    Jamie Fearn
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Connells

38 New Union Street Coventry
West Midlands
CV1 2HN

02476 553093

Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Very open and willing to help and solve problems. Although sometimes these may take a while. My first experience with an agency in the UK and overall very positive. High values of honesty and trust....
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Comment on agent fees
Normal/standard fees, I guess...
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
I don't understand the bad reviews! The staff are amazing!! Especially Ruth and Maxine. Do not hesitate to use them, top class service, so friendly and will go to every length to help you every step of the way!...
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Comment on agent fees
They are more expensive than others so you may decide not to use them....big mistake! They will get your money back and a lot more for your pocket on the sale. Worth every penny!
Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
4 people found
this helpful
I am pleased to write a review for Connells Lettings Support Centre and my property co-ordinator. As per introduction, we (couple + toddler) have moved into a modern 2 bedroom flat in 2015 and this flat is managed by Connells lettings support centre with a dedicated property co-ordinator. Since we moved-in, we had faced few issues (i.e. access to electric meters, water leaking and boiler getting too old) and we were pleased to have a very efficient and solution oriented property co-ordinator. S...
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Comment on agent fees
As a tenant, I am not aware about the fees paid by the landlord
Was this helpful? Yes
Oct 28,2015
Minithumbdown
By:
Oct 28,2015
4 people found
this helpful
This is a terrible estate agents and I would seriously advised anyone attempting to use their services to look else where. They are seriously unprofessional in their apporach to customer services promising to send out texts which never arrive and making no attempt to apologise. I dealt with Sarah on two occassions and found that she made no attempt to apologise for the poor service I was receiving and failed on two occassions to deliver text messages detailing the properties I was supposed to ...
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Was this helpful? Yes
Jun 13,2015
Minithumbdown
By:
Jun 13,2015
2 people found
this helpful
Really poor service from this agent when I tried to sell my property with them. It took them 3 weeks to arrange first viewing. Then nothing happened for another 3 weeks. I asked my mate to give them a call and ask to arrange viewing as I was being confused by high amount of online hits my property was getting. They offered him mortgage advisor appointment instead and when he declined, they said they're too busy to organise viewing that day and broke conversation in seconds. Never called me or my...
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What agent could do to change your mind?
Won't change my mind. My review is based on true facts and reflects service level provided by agent.
Comment on agent fees
Overpriced for what you're getting back.
Was this helpful? Yes
Jun 02,2014
Minithumbdown
By:
Jun 02,2014
4 people found
this helpful
If you don't want your house sold then I highly recommend these bunch of monkey's who know as much about selling property as my 2 year old. Never calling back- never any updates- conflicting information from 1 person to the next. My husband called in pretending he was a cash buyer and really interested in putting an offer in on my property- he was told "that's great- ill call you back to get details"..... The call never came in! Shocking! You'd sell your house quicker advertising it on...
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What agent could do to change your mind?
If they did their job!!
Was this helpful? Yes
Feb 07,2014
Minithumbdown
By:
Feb 07,2014
7 people found
this helpful
Total and utter disgrace the way these muppets handle things. I had a call from one of their reps asking me to visit their branch with ID such as passport/wage slip/proof of deposit to buy/proof of current address before i could view a property. So i went there with the documents requested and all they did was went through my finances to arrange a mortgage for me. I told them i am going else where for the mortgage and anyhow once the calculations were done i was told i can afford the repay...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £160,000
  • Max: £160,000

Letting
  • Min: £0
  • Max: £0



Review statistics

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Sian Tuson - upload your photo Sian Tuson
2 reviews

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Sarah  - upload your photo Sarah
1 reviews

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Jamie Fearn - upload your photo Jamie Fearn
1 reviews

About Jamie No description set View full profile

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Awards won by Connells, Coventry CV1 2HN

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