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    Christi Collins
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    Michael
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Connells

1 Wote Street Basingstoke
Hampshire
RG21 7NE

01256 464566

Sep 29,2016
Minithumbdown
By:
Sep 29,2016
1 people found
this helpful
I've been renting a property in Basingstoke via Connells since May... during that time I have spent 39days WITHOUT gas (no hot water, heating, ability to use the hob, ability to shower/bath). Whilst not something they control directly the assistance in sorting the issue has been terrible with the proverbial 'buck' being passed wherever possible and Connells taking absolutely no responsibility for keeping their tenant happy. I'm sure most would agree that if you are PAYING a company for a p...
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Comment on agent fees
Terrible... unless you consider NOT getting what you have paid for as reasonable
Was this helpful? Yes
Sep 24,2015
Minithumbup
By:
Sep 24,2015
0 people found
this helpful
We approached Connells as first time landlords with no knowledge of the lettings market or how things work. Christi was very knowledgeable and we felt she had the experience we needed in order to place our family home in her very capable hands. She was so helpful and found us great tenants for our property. They have been in for 11 months and we have had no issues, they have always paid on time and they look after the property very well. We had a leak in our property which was dealt with very qu...
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Comment on agent fees
Fees are very reasonable and worth every penny
Was this helpful? Yes
Mar 19,2015
Minithumbup
By:
Mar 19,2015
0 people found
this helpful
I cannot reccomend Christi at Conells enough after helping us through a particuarly complicated let due to the failings of our previous agency. Christi went above and beyond to help and was always just at the end of the phone. After having such bad experiences with other letting agents in Basingstoke it was really nice to recieve such friendly customer service and we are truly greatfull for Christi's help in getting us into our lovely new home....
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Comment on agent fees
Fees were slightly more than other agents but we didnt check this up front and the customer service as so much better than other agents with cheaper initial fees that it was worth it in the long run.
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By: Christi Collins
Sep 24, 2015
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Thank you for your review Emma & Liam. I hope you are both enjoying your new home.....
Feb 09,2015
Minithumbup
By:
Feb 09,2015
0 people found
this helpful
Fantastic customer service provided by Connells lettings. Have used a few agents in the town and it has taken me a while to find the right agent to manage my properties. Lettings team all very professional and know their stuff! A tenant was found for a large 5 bedroom property within 3 days, and moved in a week later, after having it sat empty with a competitor for 6 weeks! A+++...
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Mar 05,2013
Minithumbup
By:
Mar 05,2013
1 people found
this helpful
All staff at this branch were most helpful - sold our property in 3 weeks to the day and from 4 viewings, 3 made offers and we accepted the asking price offer. We were advised at every development and would have no hesitation in recommending Connells. Our only regret is that as we are going to Wales Connells are unable to help us although we are still using Right Move....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 56% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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Christi Collins - upload your photo Christi Collins
2 reviews

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Michael  - upload your photo Michael
1 reviews

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