• claim your profile
    Christi Collins
  • claim your profile
    Michael
  • claim your profile
    Natasha Meek
  • claim your profile
    Linda Cox
No description available.
Connells

1 Wote Street Basingstoke
Hampshire
RG21 7NE

01256 464566
Website not available

Properties for Sale
Properties to Rent

“ Empty Promices - Inhumane customer care... ”

Apr 17,2018
Minithumbdown
By: 'Nancy'
Apr 17,2018
3 people found
this helpful
I am a mother of a two children under the age of four. I work full time for in a job that is quite demanding and requires me to travel nationally regularly. After having my children I was diagnosed with post natal anxiety disorder and ...
read full review
Was this helpful? Yes

“ Very good... ”

Mar 20,2018
Minithumbup
Natasha Meek
Christi Collins
By: 'JR'
Mar 20,2018
0 people found
this helpful
I have always found Natasha Meek and Christi Collins very helpful in connection with our flat in Basingstoke. They deal with issues promptly and politely and provide well thought out and sound advice when it is required. They contact external services when they are required ...
read full review
Comment on agent fees
Connell's Letting Fees are reasonable.
Was this helpful? Yes
By: Christi Collins
Mar 20, 2018
View all comments (1)
Thank you for your kind review. I am pleased that you are happy with our service :-) Christi ...
Mar 08,2018
Minithumbdown
Natasha Meek
By: 'Awful!!'
Mar 08,2018
4 people found
this helpful
For the first month of living in my home I had no cooker. It was only due to the plumber hassling the agency, I even got one. I now have a leak from my sink and dishwasher that minus the 2 day snow days, I have ...
read full review
Was this helpful? Yes
Feb 16,2018
Minithumbup
Christi Collins
By: 'GG'
Feb 16,2018
0 people found
this helpful
Had good service from the office in Cardiff when it comes to property issues. Always dealt with quickly and efficiently....
read full review
Comment on agent fees
Bit steep for a guarantor check fee
Was this helpful? Yes
Nov 15,2017
Minithumbdown
By: 'Sonic80'
Nov 15,2017
3 people found
this helpful
Couldn't sell water in the desert! I was very disappointed with Connells and couldn't wait to leave them at the end of my contract, which I might add was ridiculously long! From booking viewings without first consenting me to massively over valuating my ...
read full review
Comment on agent fees
Terrible, for the service they provide they should be ashamed of the fees they charge!
Was this helpful? Yes
Sep 04,2017
Minithumbup
Michael
By: 'Mark'
Sep 04,2017
0 people found
this helpful
Fantastic reliable service during a very difficult family time. Mike Howley and the team were excellent. They dealt with our situation with understanding and respect and I was able to move my mother without any problems. It could of been a really stressful time but ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 17,2017
Minithumbup
By: 'Jade'
Jul 17,2017
0 people found
this helpful
I would strongly recommend Connells in Basingstoke, Wote Street. We have recently sold our property through them and they could not have been more efficient. They went above and beyond to assist us and the customer service we received from every member of staff was ...
read full review
Comment on agent fees
Well deserved for the service given and professionalism
Was this helpful? Yes
Jun 27,2017
Minithumbdown
By: 'Mrs Taylor'
Jun 27,2017
7 people found
this helpful
Landlords, if you are considering using Connells in Basingstoke to manage your property I strongly recommend you reconsider; after a year of using connells I have recently switched to another agent in town & the difference between companies is night and day - no hidden ...
read full review
Comment on agent fees
Fully managed fees seemed quite reasonable to begin with until all the "hidden" fees became evident - charges to receive a monthly statement of income & expenditure, contractors bills were loaded with a surcharge which connells received.
Was this helpful? Yes
Mar 22,2017
Minithumbdown
By: 'Ms Unhappy'
Mar 22,2017
11 people found
this helpful
In my experience one of the worst lettings agents in Basingstoke (and that's saying something!). Slow to produce paperwork, keen to get first tenant who asks into property whether suitable or not. Incredibly slow to release deposit at end of tenancy. The only real skill ...
read full review
Comment on agent fees
Average
Was this helpful? Yes
Mar 15,2017
Minithumbup
Linda Cox
By: 'Hayley'
Mar 15,2017
1 people found
this helpful
We used Connells mortgage services after a recommendation from a friend and were lucky enough to get Linda in the Basingstoke office. As first time buyers, neither my partner or I really had a clue what we were doing but Linda made the whole process ...
read full review
Comment on agent fees
A one time fee for life which is good value. It is Slightly more expensive than a couple Of others we spoke to but the service we received was worth it
Was this helpful? Yes
Sep 29,2016
Minithumbdown
By: 'Dean'
Sep 29,2016
6 people found
this helpful
I've been renting a property in Basingstoke via Connells since May... during that time I have spent 39days WITHOUT gas (no hot water, heating, ability to use the hob, ability to shower/bath). Whilst not something they control directly the assistance in sorting the issue ...
read full review
Comment on agent fees
Terrible... unless you consider NOT getting what you have paid for as reasonable
Was this helpful? Yes
Sep 24,2015
Minithumbup
Christi Collins
By: 'Mr & Mrs Jacob'
Sep 24,2015
2 people found
this helpful
We approached Connells as first time landlords with no knowledge of the lettings market or how things work. Christi was very knowledgeable and we felt she had the experience we needed in order to place our family home in her very capable hands. She was ...
read full review
Comment on agent fees
Fees are very reasonable and worth every penny
Was this helpful? Yes
Mar 19,2015
Minithumbup
Christi Collins
By: 'Emma & Liam'
Mar 19,2015
0 people found
this helpful
I cannot reccomend Christi at Conells enough after helping us through a particuarly complicated let due to the failings of our previous agency. Christi went above and beyond to help and was always just at the end of the phone. After having such bad experiences ...
read full review
Comment on agent fees
Fees were slightly more than other agents but we didnt check this up front and the customer service as so much better than other agents with cheaper initial fees that it was worth it in the long run.
Was this helpful? Yes
By: Christi Collins
Sep 24, 2015
View all comments (1)
Thank you for your review Emma & Liam. I hope you are both enjoying your new home. ...
Feb 09,2015
Minithumbup
By: 'Landlord'
Feb 09,2015
0 people found
this helpful
Fantastic customer service provided by Connells lettings. Have used a few agents in the town and it has taken me a while to find the right agent to manage my properties. Lettings team all very professional and know their stuff! A tenant was found for ...
read full review
Was this helpful? Yes
Mar 05,2013
Minithumbup
By: 'Barbara & Barry Porter'
Mar 05,2013
1 people found
this helpful
All staff at this branch were most helpful - sold our property in 3 weeks to the day and from 4 viewings, 3 made offers and we accepted the asking price offer. We were advised at every development and would have no hesitation in recommending Connells. Our only ...
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
64% customers were satisfied with fees 57% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 2 2 2 3 1 0 0 1 1
Christi Collins - upload your photo Christi Collins
4 reviews

About Christi No description set View full profile
Michael  - upload your photo Michael
1 reviews

About Michael No description set View full profile
Natasha Meek - upload your photo Natasha Meek
1 reviews

About Natasha No description set View full profile
Linda Cox - upload your photo Linda Cox
1 reviews

About Linda No description set View full profile

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Connells, Basingstoke RG21 7NE

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Sell or Rent Your Home