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    Ash
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    Chris Hendon
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    Tristan Wheatley
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    Tristan Wheatley
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Connells

Winchester House, Winchester Street Andover
Hampshire
SP10 2EA

01264 352207
Sep 18,2017
Minithumbdown
Lily Ward
Chris Hendon
By: 'Ex Connells customer'
Sep 18,2017
0 people found
this helpful
The most appalling customer service I have experienced from a company in a long time. Used them to let out our property and appeared to start well but quickly had to start chasing for seemingly anything that was in a least bit outside what was the 'norm'. Tenants were even in our property at one point prior to full agreement of state of property left by previous tenants due to absolute incompetence by staff. Once this was agreed it then took more chasing for Connells to release the deposit to th...
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Comment on agent fees
Management fees are shocking for the level of service.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Tristan Wheatley
By: 'Ormsby87'
Jun 20,2017
0 people found
this helpful
Love connells These guys made a stressful event very calming and understood all concerns and worries and took them in their stride with great reassurance everything would be dealt with... which it was professionally and quickly. Tristan got us through the never ending financials with great success and professionalism. A big shout to joe who started us on this venture but due to promotion was unable to see it through (although regualr contact was made to see how it was going) so was passed to di...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jun 09,2017
Minithumbup
Tristan Wheatley
By: 'Sam'
Jun 09,2017
1 people found
this helpful
Great service! Clear advice. Tristan made it all seem very simple and gave us a lot of confidence prior to our property search. He arranged the mortgage quickly and was always more than happy to help with any questions we had regarding the buying process. Very professional, friendly and helpful. Thank you!!!...
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Comment on agent fees
Fair price for great service.
Was this helpful? Yes
Feb 28,2017
Minithumbup
Ash
By: 'Tim & Alicia'
Feb 28,2017
1 people found
this helpful
We were absolutely delighted with the excellent service we received in the purchase of our new property. All the staff were extremely knowledgeable, considerate, kind and professional in their approach making each step in the process easier for us. Ash in particular, the branch manager, kept the line of communication open and if he was unavailable to speak to us directly he alway got back to us as soon as possible. We would thoroughly recommend Connell's to anyone....
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Comment on agent fees
Not applicable to us
Was this helpful? Yes
Jan 18,2016
Minithumbup
Ash
By: 'Ash'
Jan 18,2016
1 people found
this helpful
They got me a better price then I expected and My house sale was handled with care. I would reccomend this agent....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 19,2015
Minithumbdown
By: 'Robby'
Oct 19,2015
6 people found
this helpful
Tried for over a week to view a property to be told that they could not contact the vendor when it had already been sold. Arranged another viewing and Connells did not turn up....
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Sep 24,2015
Minithumbup
Chris Hendon
Lily Ward
By: 'Jan and Ed'
Sep 24,2015
0 people found
this helpful
I wanted to pen a brief note to express our thanks for the excellent commitment and service provided throughout the entire process from purchase through to the sourcing of a tenant for our new property at Wolversdene Gate. We look forward to a long and prosperous relationship between ourselves and Connells letting and management services....
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Mar 01,2015
Minithumbup
By: 'Sarah'
Mar 01,2015
0 people found
this helpful
Pleasant team and very helpful even offered me coffee. They were deferent then the other agents in Andover. Thank you...
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Dec 02,2013
Minithumbup
Ash
By: 'Joe Cox'
Dec 02,2013
0 people found
this helpful
I pride myself on being straight forward to deal with and my word is my bond. I have to say Ash dealt with my sale in the same manner. I was really appreciative of the consistent respect and honest way I was treated. Keep up the good work....
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Jun 10,2013
Minithumbdown
By: '101Seagulls'
Jun 10,2013
5 people found
this helpful
Worst experience of my life! The particulars of my flat were appalling, full of spelling mistakes, and missing words, terrible grammatical errors and key details missing. The \'revised\' particulars still contained all the original errors and took an amazing 15 days to reach me. A letter dated the 29th May was not posted out until the 3rd June - it was a franked letter so the date it went through their franking machine cannot be disputed as it was clearly on the envelope! After a staggering...
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Aug 10,2010
Minithumbdown
By: 'AnnV'
Aug 10,2010
4 people found
this helpful
I do not rate Connells for a Survey at all. They are extremely poor with their detail, especially when we paid ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
83% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £187,000
  • Max: £187,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 0 0 3 0 1 0 2 3
Ash  - upload your photo Ash
3 reviews

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Chris Hendon - upload your photo Chris Hendon
2 reviews

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Lily Ward - upload your photo Lily Ward
2 reviews

About Lily No description set View full profile
Tristan Wheatley - upload your photo Tristan Wheatley
2 reviews

About Tristan No description set View full profile
Tristan Wheatley - upload your photo Tristan Wheatley
0 reviews

About Tristan No description set View full profile

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Awards won by Connells, Andover SP10 2EA

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