By : 'Awa' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B69
15 Dec 2023
People found this helpful0
Andrew and Jessica went above, and beyond for me, they took the time to understand what I needed. they had the answers to all my questions which made me feel very confident. As this was my first time renting a place . The whole process was very quick and they kept me in the loop which was much... Read Full Review
Services : Letting( As a Tenant )Date: 15th Dec 2023
Andrew and Jessica went above, and beyond for me, they took the time to understand what I needed. they had the answers to all my questions which made me feel very confident. As this was my first time renting a place . The whole process was very quick and they kept me in the loop which was much appreciated.i couldn’t be happier with my 2 bedroom apartment,I have already recommended a few of my friends as I think they are amazing. And very thankful to have dealt with them.
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1 Star Review
By : 'Emma' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : B68
18 Aug 2023
People found this helpful0
Avoid at all costs!
Lack of communication, bullyboy sales tactics that make you feel pressured to go through them to get your mortgage and also tell on the phone your offers have been accepted if you can get down to them by a certain time( we had 2 hours notice to get all paperwork together and... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 18th Aug 2023
Avoid at all costs! Lack of communication, bullyboy sales tactics that make you feel pressured to go through them to get your mortgage and also tell on the phone your offers have been accepted if you can get down to them by a certain time( we had 2 hours notice to get all paperwork together and get to the office with a 2 week old and 1 year old, which we did but as we didn't choose to take our mortgage through them, they later said our offer hadn't actually been accepted)
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Excellent customer service ...
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4 Star Review
Jessica
By : 'Mr' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B69
18 Oct 2022
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Excellent customer service from Jess & Andrew on the lettings team. Very fast in finding me the property I was looking for. Great communication and... Read Full Review
Services : Letting( As a Tenant )Date: 18th Oct 2022
Excellent customer service from Jess & Andrew on the lettings team. Very fast in finding me the property I was looking for. Great communication and patience.
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5 Star Review
Andrew
By : 'Moy' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B68
8 May 2021
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I received excellent service from Andy from start to finish very response and I find that he actually listen to me then I was having a conversation about why I needed to move house great job Andy the whole process was lest stressful than I thought it would be thank you again... Read Full Review
Services : Letting( As a Tenant )Date: 7th May 2021
I received excellent service from Andy from start to finish very response and I find that he actually listen to me then I was having a conversation about why I needed to move house great job Andy the whole process was lest stressful than I thought it would be thank you again Andy
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5 Star Review
Charlotte
By : 'A.C' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B68
31 Mar 2021
People found this helpful0
Thank you for all your help, advice and support during the process of letting .
Andy was extremely helpful and very professional ??. He keep us updated in any decision
Thank u so much ? for all your hard... Read Full Review
Services : Letting( As a Tenant )Date: 30th Mar 2021
Thank you for all your help, advice and support during the process of letting . Andy was extremely helpful and very professional ??. He keep us updated in any decision Thank u so much ? for all your hard work.
1
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5 Star Review
Andrew
By : 'Mr' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : B69
19 Mar 2021
People found this helpful0
Thank you for all your help, advice and support during the process of letting our first property.
Was quite a rollercoaster, due to the house belonging to my grandparents.
Andy was extremely helpful and very professional ??. He keep us informed in every decision we made and advised on the... Read Full Review
Services : Letting( As a Owner )Date: 19th Mar 2021
Thank you for all your help, advice and support during the process of letting our first property. Was quite a rollercoaster, due to the house belonging to my grandparents. Andy was extremely helpful and very professional ??. He keep us informed in every decision we made and advised on the best options. Paige also called on a regular base with updates. A very friendly approachable person with a BIG smile ? House was rented in under two weeks. AMAZING ? definitely recommend. Thank you ? for all your hard work.
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5 Star Review
Andrew
By : 'Latoyah' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B69
17 Mar 2021
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Positive: Professionalism, Responsiveness
Andrew and Paige were very helpful and responsive updating me at all times without chasing and were very supportive. Extremely professional and would definitely recommend them.
Thankyou for... Read Full Review
Andrew and Paige were very helpful and responsive updating me at all times without chasing and were very supportive. Extremely professional and would definitely recommend them.
Thankyou for everything!
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Quick and ...
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5 Star Review
Andrew
By : 'Cleo' Services : Letting( As a Tenant ) Rent PCM : £525 Would you recommend ? : Yes Postcode : B69
5 Aug 2020
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Just moved into my new rented property with the assistance of Andrew Jones! Very helpful and lovely man, very thorough and was quick to correct any issues we had. Quick and easy... Read Full Review
Services : Letting( As a Tenant )Date: 4th Aug 2020
Just moved into my new rented property with the assistance of Andrew Jones! Very helpful and lovely man, very thorough and was quick to correct any issues we had. Quick and easy process.
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1 Star Review
By : 'Karina' Services : Sales( As a Buyer ) Sold price : £250000 Would you recommend ? : No Postcode : B68
31 Dec 2019
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This happened a while ago so I’m leaving a review. I was travelling to pick up the keys for my new property. Just when I hit the M5 traffic jam which lasted a while. Around an hour before their closing time I called and let them know. I called a few times and around 15 minutes before I... Read Full Review
This happened a while ago so I’m leaving a review. I was travelling to pick up the keys for my new property. Just when I hit the M5 traffic jam which lasted a while. Around an hour before their closing time I called and let them know. I called a few times and around 15 minutes before I called again to let them know I was only a couple of miles away and it would take approximately 15 minutes so I may be a few minutes late and if they would kindly wait?. The male on the phone was highly rude and said no they wouldn’t and to come tomorrow. I told him I drove a long way and have been stuck in traffic for hours even though I left at midday. Plus I was in a rental van so had to return it the next morning. Anyway someone else came on the phone and said they would wait five minutes maximum. Fortunately for me I got there before the five minutes were up. She handed me the keys rudely and guess what the person inside who initially answered the phone was still working. I then asked them if they could give me directions to the property as my battery had died. They both replied they didn’t know where the property was located. Unbelievable. I had to find the place myself. I won’t ever go back to connells and the male in their really needs to be trained how to speak to people and if you’re in the office working was it such a big deal for him? And why they couldn’t have given me the directions? Horrible service and horrible staff.
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5 Star Review
Charlotte
By : 'David' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : Yes Postcode : B69
23 May 2018
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We first contacted courteney in connells oldbury to help us find a rental property in the area. We were very happy to hear such a lovely voice at the start of our conversation. What an asset to her manager Charlotte and the connells group. We have come across some types of people and have been a... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 22nd May 2018
We first contacted courteney in connells oldbury to help us find a rental property in the area. We were very happy to hear such a lovely voice at the start of our conversation. What an asset to her manager Charlotte and the connells group. We have come across some types of people and have been a little shocked how they are operating their business to the public, so we are glad that there is still people with good customer service.
To you and your staff altogether from mr and mrs Wade.
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5 Star Review
Robyn
By : 'Pepa' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B69
23 Feb 2018
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Big thank you to our agent Robyn, she was very friendly and helpful and always there when we needed help with the maintenance of the house we were letting.We wish Robyn great success in the work and in... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Feb 2018
Big thank you to our agent Robyn, she was very friendly and helpful and always there when we needed help with the maintenance of the house we were letting.We wish Robyn great success in the work and in life!
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1 Star Review
patrick
By : 'julia' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : HP18
22 Nov 2013
People found this helpful1
The problems are to extent to go into, so this what connells allowed to hapen being to our family home albeit they were informed and have had numerous e.mails phone calls, visits to our propery by ourselves and by them?? complaints via neighbours, nothing has ever and is still not being resolved... Read Full Review
Services : Letting( As a Owner )Date: 22nd Nov 2013
The problems are to extent to go into, so this what connells allowed to hapen being to our family home albeit they were informed and have had numerous e.mails phone calls, visits to our propery by ourselves and by them?? complaints via neighbours, nothing has ever and is still not being resolved the rent from the tenants have never ever been payed on time, we have to chase connells sometimes being 2months in arrears.. here is a list of what the tenants have done to date to our home broken velux window,broken spidal to staircase,,radiator cover ripped off and missing,furniture we left missing or ruined, expensive light fitting ripped from ceiling and missing,washing maching broken,patio doors broken so can't secure,broken garden storage containers,window handles broken,fire hood pulled from the wall,expensive sitting room carpet stained in red wine, stair carpet ruined, fridge handle broken and missing, garden over grown , so much so we have had complaints from neighbours,all of this has been told to connells time and time again and still they do nothing,except ignore calls,em.ails,and arranged meetings,we still wait for this months rent only 7 days late YET THEY STILL CHARGE US!!!! for what me manageing things myself if you value your property,your wallet and your sanity try another agent!!!
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I am very sorry to hear about the issues you have experienced with the let of your property, but Connells Lettings department did not open until April 2014 so you must be mistaken as to which agent...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.