After my deposit had not been returned for approx 4 months, I spoke to Sophie as her colleague was on leave. There appeared to be no handover process in place at Connells as Sophie did not understand any detail about my query. Granted, that is not her fault. But instead of letting me know that she ... Read Full Review

Daniella managed a tricky situation efficiently and with diplomacy. She had to co-rdinate the work of several other departments, communicate with the tenants and keep myself informed in something of a unique situation. Thank... Read Full Review

Clodagh was very prompt and efficient helping me to organise a suitable time to rectify a problem. She is always polite and helpful when I speak to... Read Full Review

Since maintenance issues were transferred to Leighton Buzzard and Clodagh Matthews has been dealing with the maintenance on my property all the repair's have been dealt with swiftly so that the tenant's are satisfied. Any issues and question' that I might have are answered... Read Full Review

Daniella has been fantastic in dealing with the issues that I have been having with the property I was a tenant of. She is efficient and answers emails quickly. She has given me brilliant advice and I would definitely recommend... Read Full Review

Clodagh was excellent professional polite and very helpful. Organised repair works with plumbers. Thanks to Clodagh and her... Read Full Review

I recently moved into the property and there was a issue with the lock on front door, Dianella quickly arranged a locksmith to come out at a time that was convient for me. Daniela has also liased with the property landlord with regards to me installing a curtain pole. I'm extremelly happy... Read Full Review

New Tenants moved into our apartment only to find that the switch on the boiler was broken and they could not get the temp u or hot water - not a great start! Thanks To Clodagh - she quickly organised heating engineer call out - who identified the switch as broken and replaced with a new one... Read Full Review

Daniella is very helpful and responsive person who deals with issues straight away always getting on the case to the right person to resolve issues. Thank... Read Full Review

My experience with Connells has not been great so far, but since Clodagh has been looking after my rented property the level of communication has improved considerably. I feel confident that Clodagh will help to resolve any issues promptly and... Read Full Review

Very clear communications and prompt response to instructions. Professional and efficient. Organised gas survey on my behalf. Clear and... Read Full Review

All my requirements as to managing my property she has done an excellent job Her manner very professional and prompt response on... Read Full Review

I had been quite unhappy with the service I have received from Connells over the last few months as I had constantly been dealing with different people with no notification that my existing contact had changed and seemingly no handover. However for the last couple of months Daniella has looked... Read Full Review

Fantastic customer service. Always available staff to help you . They go out their way to organise repairs for you and any thing else you require. Thank you Danniella and Sharon for your help . Much... Read Full Review

I have not usually had good experiences with Connells, i.e. lack of updates and communication, lack of response and empathy. Clodagh was responsive and reactive. They kept me up to date and responded quickly to my requests and communications. They were friendly and emphatic. Thank you Clodagh... Read Full Review

Daniella was extremely helpful in sorting out a difficult situation with a tenant who did not want to pay the repair costs when leaving our property. When Daniella took over this matter it was dealt with quickly and efficiently and with good communication and we were very grateful for her... Read Full Review

Clear, informative practical advise and support. Quickly handled my claim to recover money from the deposit scheme for damage done by the... Read Full Review

After a number of negative experiences in the past with Property Management the service provided by Daniella was a pleasant surprise. Very efficient throughout and always did what she promised. The service from the contractor James was also excellent and again a million miles ahead of all previous... Read Full Review

Yasmine is a very professional and extremely helpful member of your team. She is always fast and efficient when addressing issues with my property and keeps me updated without prompting. On occasion I have spoken to Yasmine on the telephone and she is polite, attentive and always ready with a... Read Full Review

Daniella has been fantastic in dealing with the 3 properties that we let through Connells management service. Her communication and manner is excellent and she quickly deals with issues that arise. A real pleasure to work... Read Full Review