Booked an appraisal, which was confirmed. Got my tenant to stay in, and then minutes before the appointment, got a call to say they’d made a mistake regarding the booking and couldn’t make - I was given a lame excuse, and was happy I’d dodged a bullet! Being serious... Read Full Review

Connells staff who dealt with the letting of my flat in New Bedford House (Marco, Mica, Donna and Nicola) were all very helpful. They arranged interviews and a number of prospective renters. They obtained a new tenant who occupied the apartment the day after the previous one departed Very... Read Full Review

Just wanted to thank John Bell and all the team at George Street for selling our flat during a very challenging time. It was not the most straightforward of procedures but John met each obstacle with professionalism and overcame any difficulties resulting in a smooth sale at a fair price. Many... Read Full Review

I'm a Landlord and I approached a well know agent at Luton to let my property, they had the property for more than 7weeks without feedback or interest . I approached Connells Luton and they had the property for less than 3 weeks. Connells had a few viewing that I received feedback. On the... Read Full Review

Our agent was James Thomas, a very kind a beautiful person who has a lot of patience to deal with our dificult situation and to help us to move in a very short time . An combination between profesionalism and empathy luke I told him, I appreciate a lot what this agency did for us... Read Full Review

Both the Estate Agent (Kishan) and the Mortgage Advisor (Scott) are very professional, kind and helpful. Thank you guys for getting this done for... Read Full Review

The mortgage advisor was very helpful and patient. He talked me through all the options and got me a very good interest rate for my... Read Full Review

Connells were able to find suitable tenants within a very short space of time. I am particularly grateful to Zoe McConville for her services in providing the information needed and finalising the tenancy agreement. Thank you very... Read Full Review

He showm me what i told him that i want and in 5 days i was moved. Very hapy of... Read Full Review

Completed purchase on property on Thursday,ben brought prospective tenant on Friday.credit reference completed Friday afternoon.tenant moved in Saturday morning.fantastic... Read Full Review

To any potential buyers or sellers, Buying and selling property is a very stressful business, I used Connells and this made this a very easy process. With regularly update, and advice, on each stage of the sales. So I would like to take the opportunity to thank and say I would recommend Connells... Read Full Review

By far the best agents in town. Lee the Branch Manager runs a very tight operation. Nothing is ever too much and they will go out of their way to help you out. I have bought and sold through these guys and can honestly say they have made the whole exprience easy as possible. Best in town don't... Read Full Review

I have use Connells for 3 years now, including their managed services for BTL's. I have found them extremely helpfully, always keeping me informed and notifying me of certs when needed and generally looking after my interests. Jordan Miller has been a direct contact, very professional in his... Read Full Review

I had appointment with morgage advisor at 3:30pm on 22nd May 2015, its an office hour but still I managed to go there taking my time off from work, John said it needs to reschedule, they tried to contact me to cancel but I did not respond my phone! But the true is They did not leave any message,... Read Full Review

Useless & Incompetent. Staff do not reply to your e-mails until a week late. Response is extremely slow. I have multiple properties in Luton and Connells by far is the worse letting agency. I would recommend another agent who can atleast e-mail with a few hours unlike connells. I would... Read Full Review

The agent's customer service is so poor and disgraceful. We want to view two properties. He agreed on the day but asked for the certain time so we agreed even it was not most convenient for us but wanted to be kind. What was our surprise when we met other peoples at this same time - he basically... Read Full Review