Concentric Sales & Lettings
Waterloo, Liverpool, L22
4.8/5, 60 reviews
97% recommended
88% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
95% lettings fee satisfaction
The Sales and Lettings Agency, based from the very large premises on Mount Pleasant, manage hundreds of properties for client landlords and build to rent investors, that are based both in the area and across the UK, with many investors being from the London region now, buying in the area ... show more The Sales and Lettings Agency, based from the very large premises on Mount Pleasant, manage hundreds of properties for client landlords and build to rent investors, that are based both in the area and across the UK, with many investors being from the London region now, buying in the area for the better investment and rental returns.

Since 2006, the branch has carved out quite a niche for itself, letting HMO (Houses of Multiple Occupancy) properties a long with single let properties to professionals and LHA, through working closely with the local Borough Councils to provide essential, high quality, safe and affordable accommodation for low income and vulnerable people.

Steve is renowned as quite an authority in the area of LHA tenancies, giving him the critical mass of experience necessary to really understand the needs and expectations of being a full-time investor landlord in the Merseyside private rental sector.

So whether you are looking to buy property in the Liverpool North area, Sell properties or rent property this really is a one stop shop, no matter what the market you operate in.

The branch is run by a super team of advisors front of house, highly experienced in the property sector and with the full support and backing of the senior team, which includes Steven Latham, Sally Lawson - Current president of ARLA, Dawn Bennett- Senior Branch Manager and Compliance Director and Darren Harley, all with decades of experience at a high level each.

Opening Hours
Address

Concentric Sales & Lettings
19 Mount Pleasant
Waterloo,Liverpool
Merseyside
L22 5PL
0151 928 9280

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 100% £50,000 £200,000
Lettings 100% 95% £260 £775
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 1 29 1 8 0 7 0 1 0
Areas covered
  • L22
  • L7
  • L23
  • L21
  • L24
  • L8
  • L25
  • L1
  • L2
  • L3
  • L4
  • L5
  • L6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties

No Properties

“Amazing service , letting agent Elisha was fa......”

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Jul 31,2020
Minithumbup
By: 'Gillian'
Jul 31,2020
0 people found
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Amazing service , letting agent Elisha was fantastic and so attentive to our needs as we are not local. Thank you...
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“Worse experience...”

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Apr 21,2020
Minithumbdown
By: 'J'
Apr 21,2020
0 people found
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Appalling service. As a landlord I asked them to find me a tenant. The tenant they found was someone who had a previous county court judgment. They failed to inform me. Then for 8 weeks they ignored my complaint and tried to make it go away. ...
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“The Concentric staff member was great. Howeve......”

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Nov 19,2019
Minithumbup
By: 'Joe'
Nov 19,2019
0 people found
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The Concentric staff member was great. However, I was told there was a toilet upstairs and I can't find it and am having to use the downstairs toilet as there isn't one in my room....
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“They are helpfull and apsolutly 5 star ..than......”

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Nov 13,2019
Minithumbup
By: 'Khaled'
Nov 13,2019
0 people found
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They are helpfull and apsolutly 5 star ..thanks ...contnue fantastic work they have done with me...and i recommand concentric agency to any one ....thank you so much...
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“Excellent communication, very helpful and fri......”

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Nov 07,2019
Minithumbup
By: 'Deyan'
Nov 07,2019
0 people found
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Excellent communication, very helpful and friendly. Helped with A-Z, responding in a timely manner to all inquiries. Cannot fault them at all for anything they have done....
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“I was shown the property I was interested in ......”

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Oct 16,2019
Minithumbup
By: 'Karen'
Oct 16,2019
0 people found
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I was shown the property I was interested in by Ben & Jess they were very helpful and friendly. I then received all my help from Mya. She was fantastic, went above and beyond to help me and my daughters get our new home. Couldn't be ...
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“Helpful and friendly. Gave a good run down of......”

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Oct 10,2019
Minithumbup
By: 'Jonathan'
Oct 10,2019
0 people found
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Helpful and friendly. Gave a good run down of all paper work during completion. Would recommend for in the future....
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“Ben and Mya were so lovely and helpful whilst......”

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Oct 09,2019
Minithumbup
By: 'Amy-Jane'
Oct 09,2019
0 people found
this helpful
Ben and Mya were so lovely and helpful whilst looking for a house. Ben showed us around and was warm and attentive. Mya dealt with the paperwork and my constant anxious phone calls. He and She were always happy to help. The company is easy ...
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“A big thank you to all at concentric for maki......”

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Sep 10,2019
Minithumbup
By: 'Hannah'
Sep 10,2019
0 people found
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A big thank you to all at concentric for making things move so smoothly.Excellent service. Efficient and professional Thank you so much....
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“Excellent customer service from both young me......”

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Sep 05,2019
Minithumbup
By: 'Rachael'
Sep 05,2019
0 people found
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Excellent customer service from both young men, Ben and Elliot. Worked great together to help offer me viewings and paperwork along with keys handover, all within 2 weeks. Could not have wished for better....
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“My letting agent, Ben Harvey, was great! Went......”

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Sep 04,2019
Minithumbup
By: 'Rachael'
Sep 04,2019
0 people found
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My letting agent, Ben Harvey, was great! Went above and beyond to get me a place that was nicer than I thought I could afford in my price range. He and the team at concentric kept in contact every step of the way and made ...
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“Review for concentric...”

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May 31,2019
Minithumbup
By: 'April'
May 31,2019
0 people found
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Very good service, easy to use, a quick and easy process to follow, Elisha was very polite and was easy to talk to and she answered any problems I had....
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Good fees, easy to understand
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“Amazing Service...”

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Apr 18,2019
Minithumbup
By: 'J.'
Apr 18,2019
0 people found
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We had a great experience using Concentric. Elisha went above and beyond her role to make our transaction as stressless as possible. Great communication and fast turnaround. Would absolutely recommend Concentric to any of my friends or colleagues. Thank you Elisha....
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Fees although high seem to be in line with other agents.
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“Excellent and kind service!...”

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Mar 31,2019
Minithumbup
By: 'Marieke'
Mar 31,2019
0 people found
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My flatmate Barbara and I have moved to Liverpool from London and Elisha made our whole flat searching experiencing an absolute breeze! We came across Concentric and we found our beautiful flat on their website! Elisha showed us around and understood how much we loved ...
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good
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“Efficient and professional...”

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Mar 01,2019
Minithumbup
By: 'Dave'
Mar 01,2019
0 people found
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Made my renting a room quick and painless, constant communication and doesnt mind going out of her way to help you....
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“Great Service...”

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Jan 30,2019
Minithumbup
By: 'Mr'
Jan 30,2019
0 people found
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Abby has been extremely helpful since Concentric began managing my BTL property. I always get quick responses and she is fast to take actions. This is very useful given that I am not a local landlord and I appreciate the effort and she has given ...
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Comment on agent fees
OK
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“LAST YEARS SALE...”

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Jan 22,2019
Minithumbup
By: 'THE'
Jan 22,2019
0 people found
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ABBY WAS MY MAIN POINT OF CONTACT THROUGHOUT OUR SALE WHICH TURNED OUT TO BE QUITE A LONG PROCESS . I FOUND HER TO BE EFFICIENT IN ALL CORRESPONDENCE AND FRIENDLY IN A PROFESSIONAL MANNER. IF I WAS LOOKING FOR SOMEONE TO BE FRONT OF HOUSE ...
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Comment on agent fees
AVERAGE
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“Fantastic and very helpful...”

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Sep 26,2018
Minithumbup
By: 'Wilf'
Sep 26,2018
1 people found
this helpful
Elisha has been very helpful and accommodating throughout this stressful process. I was given updates and the communication is great....
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Comment on agent fees
The £200 fee was a bit high compare to other agents I’ve seeked.
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“Highly efficient...”

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Sep 04,2018
Minithumbup
By: 'Jason'
Sep 04,2018
0 people found
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From start to finish a quick and efficient service with great communication at each stage. Managed my expectations by being highly professional...
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“Very attentive and switched on...”

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Sep 04,2018
Minithumbup
By: 'Craig'
Sep 04,2018
0 people found
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The overall service was excellent. All the girls helped me whenever I had a problem. With Elisha, Ellie and Andrea in particular providing me with all the support I needed. Great value, would recommend...
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Comment on agent fees
Good
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“Professional and competitively priced with spot on evaluation....”

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Aug 28,2018
Minithumbup
By: 'Brian'
Aug 28,2018
0 people found
this helpful
From the first contact I found all the Concentric staff to be good communicators with a very positive attitude. This was the first time I had been involved in the sale of a property. Had met with a number of competitors Concentric. Concentric' s fees ...
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Comment on agent fees
Compared favourably with competitor offering the same service
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“Great service...”

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Jul 06,2018
Minithumbup
By: 'Helen'
Jul 06,2018
0 people found
this helpful
All the staff at Concentric in Waterloo have been polite, helpful & responsive. I'd particularly like to thank Andrea who went the extra mile in trying to make sure everything went as smoothly as possible & kept us informed at all times. Moving house can be very ...
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Comment on agent fees
Competitive with other quotes we got, very reasonable
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“Great help!...”

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Jun 13,2018
Minithumbup
By: 'Beverley'
Jun 13,2018
0 people found
this helpful
Elisha was really helpful right the way through our purchase. There were a few stressful times and each time I messaged she replied straight away. I had more contact with Elisha and she gave me more advice than my own estate agent. Really appreciate it. ...
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“Thank you...”

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Jun 01,2018
Minithumbup
By: 'Ruth'
Jun 01,2018
0 people found
this helpful
Thank you Abby for showing the property to the new tenant and sorting everything out, it seemed to have been easy, but I suspect there is alot of work going on in the background. Best wishes, Ruth Forder...
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Comment on agent fees
Happy with everything
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“Brilliant!...”

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May 09,2018
Minithumbup
By: 'Becky'
May 09,2018
0 people found
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Elisha has upheld exceptional customer service throughout the sale of my property. I cannot fault her skills or helpfulness in any way, shape or form. Whatever i asked of her, she delivered on. Wouldn't of got £5k extra if it wasn't for her impeccable negotiation ...
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Comment on agent fees
You get what you pay for!
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“Excellent service - Lettings...”

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May 08,2018
Minithumbup
By: 'Debra'
May 08,2018
1 people found
this helpful
Abby was very helpful, professional and efficient in dealing with the letting of my property. She kept me fully informed and updated on viewings etc, she was diligent in choosing a tenant that best suited the property and my requests. Abby made all transactions smooth, ...
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Comment on agent fees
Fair
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“Communication between staff members could be applied to enhance professionalism....”

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May 03,2018
Minithumbup
By: 'Mrs'
May 03,2018
0 people found
this helpful
Andrea is very accommodating, friendly and shows care and consideration to potential customers. Lovely girl, lovely manners. Highly praised in looking after our transaction....
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Comment on agent fees
Good
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“Ms Andrea Galbraith...”

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May 02,2018
Minithumbup
By: 'Martin'
May 02,2018
0 people found
this helpful
Enjoyed dealing with Andrea. She was business-like and efficient; helped us secure a flat we thought we'd missed out on; she kept us informed when there was a delay before it was possible to move in....
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Comment on agent fees
As expected.
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“Welcoming and very helpful...”

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Apr 24,2018
Minithumbup
By: 'Kenneth.S'
Apr 24,2018
0 people found
this helpful
I am from London successfuly moved to Liverpool with the help of Elisha. Just two time I was to Liverpool first time was to view property and second time to move in both occasion Elisha did arranged it perfectly. No time wasted. And also last ...
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Comment on agent fees
Fair
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“Abby was exceptionally professional and very helpful in finding and ......”

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Feb 20,2018
Minithumbup
By: 'Jayne'
Feb 20,2018
0 people found
this helpful
Abby was exceptionally professional and very helpful in finding and securing a new tenant for our property. Her communication is excellent and she was very professional and efficient in sorting all paperwork and logistics. Thanks Abby!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:58 PM 25/08/2017 by sally lawson

Awards won by Concentric Sales & Lettings, Liverpool L22 5PL


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