• Ellie Chestley
    Ellie Chestley
  • Andrea Galbraith
    Andrea Galbraith
  • Abby Jones
    Abby Jones
  • Elisha  Abram
    Elisha Abram
  • Rebecca ORourke
    Rebecca ORourke
  • Steve Latham
    Steve Latham
The Sales and Lettings Agency, based from the very large premises on Mount Pleasant, manage hundreds of properties for client landlords and build to rent investors, that are based both in the area and across the UK, with many investors being from the London region now, buying in the area for the better investment and rental returns. Since 2006, the branch has carved out quite a niche for itself, letting HMO (Houses of Multiple Occupancy) properties a long with single let properties to professi Read full description...onals and LHA, through working closely with the local Borough Councils to provide essential, high quality, safe and affordable accommodation for low income and vulnerable people. Steve is renowned as quite an authority in the area of LHA tenancies, giving him the critical mass of experience necessary to really understand the needs and expectations of being a full-time investor landlord in the Merseyside private rental sector. So whether you are looking to buy property in the Liverpool North area, Sell properties or rent property this really is a one stop shop, no matter what the market you operate in. The branch is run by a super team of advisors front of house, highly experienced in the property sector and with the full support and backing of the senior team, which includes Steven Latham, Sally Lawson - Current president of ARLA, Dawn Bennett- Senior Branch Manager and Compliance Director and Darren Harley, all with decades of experience at a high level each.
Concentric Lettings

19 Mount Pleasant Waterloo, Liverpool
Merseyside
L22 5PL

0151 928 9280
Website not available

Properties for sale
Properties for rent
Dec 06,2017
Minithumbup
Abby Jones
By: 'Standale'
Dec 06,2017
1 people found
this helpful
I have had a lot of dealings with estate agents over the last 2 years and without a doubt, Concentric has been the best one that I have used. In particular Abby Jones. I had lots of questions over the months when purchasing this property and the timescales for a reply from Abby were excellent as well as being informative. What I also liked was the weekly update that I received from Abby. This is a procedure that all estate agents could adopt to improve their customer service. Thanks Abby and th...
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Comment on agent fees
not relevant as I was a purchaser so no fees involved
Was this helpful? Yes
Nov 29,2017
Minithumbup
Elisha Abram
By: 'FIras Hatem'
Nov 29,2017
1 people found
this helpful
I have recently moved to Liverpool from overseas and I started looking for a property to rent before traveling to the UK. I have contacted several agents/landlords through the online Property Portals and Elisha Abram from Concentric Lettings was one of them. From the very first email that I sent, Elisha was very professional in answering my questions about the advertised properties (under Concentric Lettings) and she accurately described what is inside each property, what bills are included i...
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Comment on agent fees
Very reasonable. Similar to what other agents are asking for!
Was this helpful? Yes
Nov 17,2017
Minithumbup
Ellie Chestley
Andrea Galbraith
By: 'Gavin'
Nov 17,2017
0 people found
this helpful
Ellie and Andrea were very helpful and would always swiftly respond to my queries. I would recommend them to anyone buying....
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Was this helpful? Yes
Nov 15,2017
Minithumbup
Andrea Galbraith
By: 'John'
Nov 15,2017
0 people found
this helpful
Excellent customer service and she was happy to help with all my queries. Was even willing to stay after closing time so I could get to the office after work....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 13,2017
Minithumbup
Elisha Abram
Ellie Chestley
By: 'Mr and Mrs Spreadbury'
Nov 13,2017
0 people found
this helpful
Very impressed with both Elisha and Ellie. They gave us lots of confidence in their ability to potentially manage our investment property by their knowledge, professionalism and friendliness. If the rest of the team are the same, we have definitely found the right agent to look after our property(ies)....
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Comment on agent fees
Not known.
Was this helpful? Yes
Nov 11,2017
Minithumbup
Elisha Abram
By: 'Sean'
Nov 11,2017
0 people found
this helpful
Elisha was brilliant help, I would highly reccomend her to anyone. I viewed a property and moved in within the same week....
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Comment on agent fees
£150
Was this helpful? Yes
Nov 09,2017
Minithumbup
Ellie Chestley
Ellie Chestley
By: 'Louise Penn'
Nov 09,2017
0 people found
this helpful
Spoke to Ellie about lettings and HMOs, very knowledgeable. Then did business with the branch and found the whole team great! Thank you!...
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Comment on agent fees
Good. Reasonable. Clear.
Was this helpful? Yes
Nov 08,2017
Minithumbup
Abby Jones
By: 'Michael L'
Nov 08,2017
1 people found
this helpful
Well what can I say hmm, to start of Abby was really good to get along with, I don't know how she put up with me with the emails I sent. Abby was good at sorting out problems I had, and to be honest any company would be lucky to have such a wonderful woman like Abby....
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Comment on agent fees
Well to be honest the fees was okay as some other agents charge for other things such as referencing fee.
Was this helpful? Yes
Nov 08,2017
Minithumbup
Elisha Abram
By: 'Roland'
Nov 08,2017
0 people found
this helpful
Elisha has always been friendly and responsive, tenanting my apartments and helping deal with issues. Can certainly recommend her and Concentric....
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Was this helpful? Yes
Nov 07,2017
Minithumbup
Rebecca ORourke
By: 'Stephen Joinson'
Nov 07,2017
1 people found
this helpful
When my managing my property became to complex I decided to use and agent. I done my due diligence and found Concentric to be the agent for me due to theirs vast knowledge of housing legislation. I thought I had things covered until Rebecca advised on what exactly needed to be done to keep me and my tenant safe. The takeover was smooth and easy, I would highly recommend Concentric....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Nov 07,2017
Minithumbup
Abby Jones
By: 'Kenny'
Nov 07,2017
2 people found
this helpful
Abby has been absolutely fantastic to work with and has gone above and beyond to help us with what turned out to be a difficult sale. She is very personable but most of all hard working and tenacious when chasing up issues that needed resolving quickly. I would say she is the best agent I have worked with and I would 100% recommend Abby and concentric lettings....
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Comment on agent fees
Agents fees are good.
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Paul Rimmer'
Nov 07,2017
1 people found
this helpful
Originally recommended to us by an investor, Concentric offer fantastic service and dedication to finding us the right tenant. Allowing us to concentrate our efforts on our working lives. Have already recommended to other investors and will continue to do so!...
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Comment on agent fees
good
Was this helpful? Yes
Nov 07,2017
Minithumbup
Abby Jones
Elisha Abram
By: 'Chris'
Nov 07,2017
2 people found
this helpful
Always very friendly and helpful. Whenever I've asked for information or help have been knowledgable, professional and gone out their way to answer any queries I've had or resolve any issues that have came up, at times above and beyond expectations. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 07,2017
Minithumbup
Abby Jones
By: 'Alan Phillips, Wirral.'
Nov 07,2017
2 people found
this helpful
Abby was brilliant, kept me informed on all viewings and positive let's. Very helpful and friendly approach. Highly recommendable....
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Comment on agent fees
Very good value.
Was this helpful? Yes
Nov 06,2017
Minithumbup
Elisha Abram
By: 'Steve'
Nov 06,2017
1 people found
this helpful
I was very impressed by the service I received from Concentric, particularly the help from Elisha. The process was very quick and efficient, and Elisha was there every step of the way to help conclude my business. I would recommend Concentric to anyone looking to buy or rent....
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Comment on agent fees
The one off fee covered everything, and made things clear and simple.
Was this helpful? Yes
Nov 06,2017
Minithumbup
Abby Jones
Rebecca ORourke
By: 'David H'
Nov 06,2017
2 people found
this helpful
Always found the staff at Concentric Liverpool to be very helpful often going beyond expectations in the assistance provided. No hesitation in commending them to other landlords....
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Comment on agent fees
All landlords would prefer lower fees but you get what you pay for.
Was this helpful? Yes
Nov 04,2017
Minithumbup
Andrea Galbraith
By: 'Penny Wallace'
Nov 04,2017
1 people found
this helpful
Hi this is just to say all the staff and especially Andrea went out off there way to help me get the home I wanted .They where really patient and understanding . Andrea was polite and explained everything to me clearly I would recommend using Concetric to anyone looking for a new home . Thank you Penny Wallace ....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 02,2017
Minithumbup
Ellie Chestley
Andrea Galbraith
By: 'Cath'
Nov 02,2017
2 people found
this helpful
We have found that Ellie and Andrea have been super helpful, nothing is too much trouble, they are very informative and want to help us along the way whatever we need. Even called to the house to bring my dad's glasses back as he'd left them in their shop. Cant fault these ladies or Concentric. Can't recommend them enough....
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Comment on agent fees
The agents fees are very fair, cheaper than other estate agents.
Was this helpful? Yes
Nov 02,2017
Minithumbup
Andrea Galbraith
By: 'Georgie F'
Nov 02,2017
1 people found
this helpful
Honestly could not recommend a better person to deal with your move. I had a few days to move out and into somewhere new and Andrea sorted it in 2 days which was perfect. Amazing communication and I'm one very satisfied customer. Found me the perfect little flat close to work and I couldn't be happier with the outcome after she helped me get new floors and windows. 10/10...
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Comment on agent fees
Agent fees is standard it was nothing major just what youรขโ‚ฌโ„ขd expect
Was this helpful? Yes
Nov 02,2017
Minithumbup
Abby Jones
By: 'M Kelly'
Nov 02,2017
2 people found
this helpful
I found Abby to be very helpful and reliable. She definitely went the extra mile to sell my property. I would highly recommend her ....
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Was this helpful? Yes
Nov 01,2017
Minithumbup
Abby Jones
Elisha Abram
By: 'Asad'
Nov 01,2017
3 people found
this helpful
I will definitely recommend Concentric Lettings. The members are very professional and efficient. Thank you so much to Abby and Elisha for a quick response every time i contacted them and making sure that everything went through perfectly. Absolutely EXCELLENT service....
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Was this helpful? Yes
Nov 01,2017
Minithumbup
Abby Jones
Elisha Abram
By: 'Arcteam Ltd'
Nov 01,2017
3 people found
this helpful
Very impressed with Concentric Sales & lettings who rented out my student accommodation last minute. Abby & Elisha handled everything perfectly. Would have no hesitation in recommending them to fellow landlords, will be using their services for the foreseeable future...
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Comment on agent fees
brill
Was this helpful? Yes
Nov 01,2017
Minithumbup
Ellie Chestley
Abby Jones
By: 'mr hall'
Nov 01,2017
3 people found
this helpful
i have several propertys in diffrent areas so i deal with letting agents on a day to day bassis iam a first time landlord with a hmo in liverpool and i find these girls are very positive and run the rental department to a very high standard iam realy impressed on how quick they found me tennents and any problems are delt with straight away thankyou mr hall...
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Comment on agent fees
good
Was this helpful? Yes
Oct 31,2017
Minithumbup
Elisha Abram
By: 'Cath Bamber'
Oct 31,2017
2 people found
this helpful
Elisha is very friendly and approachable, any requests are met with enthusiasm and carried out. The branch and staff always seem to work professionally and are a friendly bunch...
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Comment on agent fees
Although I did not sell my property through this estate agent I did check out their fees and they seemed very reasonable compared to others.
Was this helpful? Yes
Aug 31,2017
Minithumbup
Ellie Chestley
By: 'Impressed'
Aug 31,2017
4 people found
this helpful
Ellie and her team have dealt with the recent purchase of my daughters first property. They have been extremely professional and supportive throughout the whole process and I would definitely choice them to sell my property in the future. Well done Ellie and the team....
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Was this helpful? Yes
Aug 29,2017
Minithumbup
Steve Latham
Andrea Galbraith
By: 'sara t w'
Aug 29,2017
3 people found
this helpful
Excellent friendly and professional service, house sold within 36 hours for full asking price. what more could you ask for!!!...
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Comment on agent fees
very fair
Was this helpful? Yes
Mar 19,2016
Minithumbdown
By: 'Gabor'
Mar 19,2016
2 people found
this helpful
I will make it short. I moved out in December. Accidentally sent an extra month of rent./my phone failed to cancel the direct debit/ After about 15 phone calls and many visits in their office they managed to send me back 225.62 pounds on 17th of March. My rent was 303.33 /month they stated in the terms and conditions that in this case they will charge 10 pounds for the hard work it cost to make a bank transfer. You do the math....
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What agent could do to change your mind?
I paid the check out fee : 25 โ€š£ It is the cost for them to come and collect the keys. They never came I had to go to their office to return the keys. Is it fair ?
Attached Files
Comment on agent fees
I paid the check out fee : 25 โ€š£ It is the cost for them to come and collect the keys. They never came I had to go to their office to return the keys. Is it fair ?
Was this helpful? Yes
Areas covered
  • L22
  • L7
  • L23
  • L21
  • L24
  • L8
  • L25
  • L1
  • L2
  • L3
  • L4
  • L5
  • L6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ82,000
  • Max: ยฃ200,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 8 1 4 0 5 0 0 0
Ellie Chestley Ellie Chestley
6 reviews

About Ellie No description set View full profile
Andrea Galbraith Andrea Galbraith
6 reviews

About Andrea No description set View full profile
Abby Jones Abby Jones
10 reviews

About Abby No description set View full profile
Elisha  Abram Elisha Abram
9 reviews

About Elisha No description set View full profile
Rebecca ORourke Rebecca ORourke
2 reviews

About Rebecca No description set View full profile
Steve Latham Steve Latham
1 reviews

About Steve No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 3:58 PM 25/08/2017 by sally lawson

Complaints Procedure

No procedure set.
Last updated at 3:58 PM 25/08/2017 by sally lawson

Awards won by Concentric Lettings, Liverpool L22 5PL

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