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Concentric Lettings

Cavendish House, Office 5, Brighton Road Waterloo, Liverpool
Merseyside
L22 5NG

0151 928 9280

Mar 19,2016
Minithumbdown
By:
Mar 19,2016
2 people found
this helpful
I will make it short. I moved out in December. Accidentally sent an extra month of rent./my phone failed to cancel the direct debit/ After about 15 phone calls and many visits in their office they managed to send me back 225.62 pounds on 17th of March. My rent was 303.33 /month they stated in the terms and conditions that in this case they will charge 10 pounds for the hard work it cost to make a bank transfer. You do the math....
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What agent could do to change your mind?
I paid the check out fee : 25 ‚£ It is the cost for them to come and collect the keys. They never came I had to go to their office to return the keys. Is it fair ?
Comment on agent fees
I paid the check out fee : 25 ‚£ It is the cost for them to come and collect the keys. They never came I had to go to their office to return the keys. Is it fair ?
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  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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