The Sales and Lettings Agency, based from the very large premises on Mount Pleasant, manage hundreds of properties for client landlords and build to rent investors, that are based both in the area and across the UK, with many investors being from the London region now, buying in the area for the better investment and rental returns. Since 2006, the branch has carved out quite a niche for itself, letting HMO (Houses of Multiple Occupancy) properties a long with single let properties to professi Read full description...onals and LHA, through working closely with the local Borough Councils to provide essential, high quality, safe and affordable accommodation for low income and vulnerable people. Steve is renowned as quite an authority in the area of LHA tenancies, giving him the critical mass of experience necessary to really understand the needs and expectations of being a full-time investor landlord in the Merseyside private rental sector. So whether you are looking to buy property in the Liverpool North area, Sell properties or rent property this really is a one stop shop, no matter what the market you operate in. The branch is run by a super team of advisors front of house, highly experienced in the property sector and with the full support and backing of the senior team, which includes Steven Latham, Sally Lawson - Current president of ARLA, Dawn Bennett- Senior Branch Manager and Compliance Director and Darren Harley, all with decades of experience at a high level each.
Concentric Lettings

19 Mount Pleasant Waterloo, Liverpool
Merseyside
L22 5PL

0151 928 9280
Website not available

Properties for Sale
Properties to Rent

“ Great help!... ”

Jun 13,2018
Minithumbup
By: 'Beverley Irving'
Jun 13,2018
0 people found
this helpful
Elisha was really helpful right the way through our purchase. There were a few stressful times and each time I messaged she replied straight away. I had more contact with Elisha and she gave me more advice than my own estate agent. Really appreciate it. ...
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Was this helpful? Yes

“ Thank you... ”

Jun 01,2018
Minithumbup
By: 'Ruth Forder'
Jun 01,2018
0 people found
this helpful
Thank you Abby for showing the property to the new tenant and sorting everything out, it seemed to have been easy, but I suspect there is alot of work going on in the background. Best wishes, Ruth Forder...
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Comment on agent fees
Happy with everything
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“ Brilliant!... ”

May 09,2018
Minithumbup
By: 'Becky S'
May 09,2018
0 people found
this helpful
Elisha has upheld exceptional customer service throughout the sale of my property. I cannot fault her skills or helpfulness in any way, shape or form. Whatever i asked of her, she delivered on. Wouldn't of got ยฃ5k extra if it wasn't for her ...
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Comment on agent fees
You get what you pay for!
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“ Excellent service - Lettings... ”

May 08,2018
Minithumbup
By: 'Debra Walsh'
May 08,2018
1 people found
this helpful
Abby was very helpful, professional and efficient in dealing with the letting of my property. She kept me fully informed and updated on viewings etc, she was diligent in choosing a tenant that best suited the property and my requests. Abby made all transactions smooth, ...
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Comment on agent fees
Fair
Was this helpful? Yes

“ Communication between staff members could be applied to enhance professionalism.... ”

May 03,2018
Minithumbup
By: 'Mrs PJ Jones'
May 03,2018
0 people found
this helpful
Andrea is very accommodating, friendly and shows care and consideration to potential customers. Lovely girl, lovely manners. Highly praised in looking after our transaction....
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Comment on agent fees
Good
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“ Ms Andrea Galbraith... ”

May 02,2018
Minithumbup
By: 'Martin Shackleton'
May 02,2018
0 people found
this helpful
Enjoyed dealing with Andrea. She was business-like and efficient; helped us secure a flat we thought we'd missed out on; she kept us informed when there was a delay before it was possible to move in....
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Comment on agent fees
As expected.
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“ Welcoming and very helpful... ”

Apr 24,2018
Minithumbup
By: 'Kenneth.S'
Apr 24,2018
0 people found
this helpful
I am from London successfuly moved to Liverpool with the help of Elisha. Just two time I was to Liverpool first time was to view property and second time to move in both occasion Elisha did arranged it perfectly. No time wasted. And also last ...
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 20,2018
Minithumbup
By: 'Jayne'
Feb 20,2018
0 people found
this helpful
Abby was exceptionally professional and very helpful in finding and securing a new tenant for our property. Her communication is excellent and she was very professional and efficient in sorting all paperwork and logistics. Thanks Abby!...
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Was this helpful? Yes
Feb 16,2018
Minithumbup
By: 'Andy K'
Feb 16,2018
0 people found
this helpful
I found the service from Concentric Lettings excellent. Elisha was very professional and went through every detail about the flat I was about to rent. I was very surprised how quick the process took and would highly recommend Elisha as an agent of Concentric....
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Comment on agent fees
Not bad.
Was this helpful? Yes
Jan 20,2018
Minithumbup
By: 'Ryan'
Jan 20,2018
0 people found
this helpful
Excellent customer service very helpful an very clear would definitely recommend also really nice people made you feel comfortable 5 stars รฐยŸยŒยŸรฐยŸยŒยŸรฐยŸยŒยŸรฐยŸยŒยŸรฐยŸยŒยŸ...
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Was this helpful? Yes
Jan 12,2018
Minithumbup
By: 'Jordan mitchell'
Jan 12,2018
1 people found
this helpful
Both very friendly and welcoming, explained everything fully and answered any question I had to ask. They made me feel very comfortable...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'Standale'
Dec 06,2017
2 people found
this helpful
I have had a lot of dealings with estate agents over the last 2 years and without a doubt, Concentric has been the best one that I have used. In particular Abby Jones. I had lots of questions over the months when purchasing this property and ...
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Comment on agent fees
not relevant as I was a purchaser so no fees involved
Was this helpful? Yes
Nov 29,2017
Minithumbup
By: 'FIras Hatem'
Nov 29,2017
1 people found
this helpful
I have recently moved to Liverpool from overseas and I started looking for a property to rent before traveling to the UK. I have contacted several agents/landlords through the online Property Portals and Elisha Abram from Concentric Lettings was one of them. From the ...
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Comment on agent fees
Very reasonable. Similar to what other agents are asking for!
Was this helpful? Yes
Nov 17,2017
Minithumbup
By: 'Gavin'
Nov 17,2017
0 people found
this helpful
Ellie and Andrea were very helpful and would always swiftly respond to my queries. I would recommend them to anyone buying....
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Was this helpful? Yes
Nov 15,2017
Minithumbup
By: 'John'
Nov 15,2017
0 people found
this helpful
Excellent customer service and she was happy to help with all my queries. Was even willing to stay after closing time so I could get to the office after work....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 13,2017
Minithumbup
By: 'Mr and Mrs Spreadbury'
Nov 13,2017
0 people found
this helpful
Very impressed with both Elisha and Ellie. They gave us lots of confidence in their ability to potentially manage our investment property by their knowledge, professionalism and friendliness. If the rest of the team are the same, we have definitely found the right agent to ...
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Comment on agent fees
Not known.
Was this helpful? Yes
Nov 11,2017
Minithumbup
By: 'Sean'
Nov 11,2017
0 people found
this helpful
Elisha was brilliant help, I would highly reccomend her to anyone. I viewed a property and moved in within the same week....
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Comment on agent fees
£150
Was this helpful? Yes
Nov 09,2017
Minithumbup
By: 'Louise Penn'
Nov 09,2017
0 people found
this helpful
Spoke to Ellie about lettings and HMOs, very knowledgeable. Then did business with the branch and found the whole team great! Thank you!...
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Comment on agent fees
Good. Reasonable. Clear.
Was this helpful? Yes
Nov 08,2017
Minithumbup
By: 'Michael L'
Nov 08,2017
2 people found
this helpful
Well what can I say hmm, to start of Abby was really good to get along with, I don't know how she put up with me with the emails I sent. Abby was good at sorting out problems I had, and to be honest ...
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Comment on agent fees
Well to be honest the fees was okay as some other agents charge for other things such as referencing fee.
Was this helpful? Yes
Nov 08,2017
Minithumbup
By: 'Roland'
Nov 08,2017
0 people found
this helpful
Elisha has always been friendly and responsive, tenanting my apartments and helping deal with issues. Can certainly recommend her and Concentric....
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Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Stephen Joinson'
Nov 07,2017
1 people found
this helpful
When my managing my property became to complex I decided to use and agent. I done my due diligence and found Concentric to be the agent for me due to theirs vast knowledge of housing legislation. I thought I had things covered until Rebecca advised ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Kenny'
Nov 07,2017
2 people found
this helpful
Abby has been absolutely fantastic to work with and has gone above and beyond to help us with what turned out to be a difficult sale. She is very personable but most of all hard working and tenacious when chasing up issues that needed resolving ...
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Comment on agent fees
Agents fees are good.
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Paul Rimmer'
Nov 07,2017
1 people found
this helpful
Originally recommended to us by an investor, Concentric offer fantastic service and dedication to finding us the right tenant. Allowing us to concentrate our efforts on our working lives. Have already recommended to other investors and will continue to do so!...
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Comment on agent fees
good
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Chris'
Nov 07,2017
2 people found
this helpful
Always very friendly and helpful. Whenever I've asked for information or help have been knowledgable, professional and gone out their way to answer any queries I've had or resolve any issues that have came up, at times above and beyond expectations. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Alan Phillips, Wirral.'
Nov 07,2017
2 people found
this helpful
Abby was brilliant, kept me informed on all viewings and positive let's. Very helpful and friendly approach. Highly recommendable....
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Comment on agent fees
Very good value.
Was this helpful? Yes
Nov 06,2017
Minithumbup
By: 'Steve'
Nov 06,2017
1 people found
this helpful
I was very impressed by the service I received from Concentric, particularly the help from Elisha. The process was very quick and efficient, and Elisha was there every step of the way to help conclude my business. I would recommend Concentric to anyone looking to ...
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Comment on agent fees
The one off fee covered everything, and made things clear and simple.
Was this helpful? Yes
Nov 06,2017
Minithumbup
By: 'David H'
Nov 06,2017
2 people found
this helpful
Always found the staff at Concentric Liverpool to be very helpful often going beyond expectations in the assistance provided. No hesitation in commending them to other landlords....
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Comment on agent fees
All landlords would prefer lower fees but you get what you pay for.
Was this helpful? Yes
Nov 04,2017
Minithumbup
By: 'Penny Wallace'
Nov 04,2017
1 people found
this helpful
Hi this is just to say all the staff and especially Andrea went out off there way to help me get the home I wanted .They where really patient and understanding . Andrea was polite and explained everything to me clearly I would recommend using Concetric ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 02,2017
Minithumbup
By: 'Cath'
Nov 02,2017
2 people found
this helpful
We have found that Ellie and Andrea have been super helpful, nothing is too much trouble, they are very informative and want to help us along the way whatever we need. Even called to the house to bring my dad's glasses back as he'...
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Comment on agent fees
The agents fees are very fair, cheaper than other estate agents.
Was this helpful? Yes
Nov 02,2017
Minithumbup
By: 'Georgie F'
Nov 02,2017
1 people found
this helpful
Honestly could not recommend a better person to deal with your move. I had a few days to move out and into somewhere new and Andrea sorted it in 2 days which was perfect. Amazing communication and I'm one very satisfied customer. Found me the ...
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Comment on agent fees
Agent fees is standard it was nothing major just what youรขโ‚ฌโ„ขd expect
Was this helpful? Yes
Areas covered
  • L22
  • L7
  • L23
  • L21
  • L24
  • L8
  • L25
  • L1
  • L2
  • L3
  • L4
  • L5
  • L6
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ82,000
  • Max: ยฃ200,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 0 14 1 5 0 6 0 0 0

Fees

No fees set.
Last updated at 3:58 PM 25/08/2017 by sally lawson

Complaints Procedure

No procedure set.
Last updated at 3:58 PM 25/08/2017 by sally lawson

Awards won by Concentric Lettings, Liverpool L22 5PL

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

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