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    Karen Edser
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cmRENT

23 Duke Street Chelmsford
Essex
CM1 1HS

01245 - 283 283

Sep 20,2014
Minithumbdown
By:
Sep 20,2014
5 people found
this helpful
I am glad I read these reviews before I became one of their customers. Me and my partner were very interested in renting one of their properties. We visited their branch in Chelmsford a week ago to ask more about the flat we were interested, however were told that it is no longer available. After a week I decided to give them a call again just to double check this is the case. I was told that the flat is still available so we arranged a viewing. During the visit we were encouraged by the agent a...
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Aug 22,2014
Minithumbdown
By:
Aug 22,2014
6 people found
this helpful
I recently moved into a rented property via the Chelmsford branch of CM Lettings. The service extended was below par especially post acceptance of my offer. 1) We had agreed on an additional viewing (after my offer was accepted) but when I turned up at the property there was no one around. When I called the office, they mentioned there was a goof up and they didn't really book that time. Luckily the existing tenants were in the property and agreed to let us in, so we managed to have a second ...
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Jan 03,2014
Minithumbdown
By:
Jan 03,2014
8 people found
this helpful
We have expressed an interest in a number of property\'s all of which still need to be confirmed with the tenant baring in mind this is since early December. Have expressed concern with dealing with a particular staff member and the response I got was ridiculous explaining she has had a word and she is happy to deal with us professionally. This was not the problem the problem was ***xxxx*** a member of my family\' who would need to be present when viewing the property and understandably this was...
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What agent could do to change your mind?
They could have supplied me with a member of staff who I was happy with and could have taken my enquiries seriously and followed them up
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Nov 07,2013
Minithumbdown
By:
Nov 07,2013
7 people found
this helpful
Like most people who use CMRent, they were fine when moving in, but when anything needed doing within the property they were pretty useless. The staff are completely incompetent. The problem we\'re having at the moment (STILL) is that we\'re not getting our deposit back. I have explained to them NUMEROUS times what needs to be done, but they refuse, claiming to get my desposit back I need to get it from the 2 current tenants living in the flat there now (I have moved out now thankfully). They di...
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Was this helpful? Yes
By: Chris
Dec 09, 2013
View all comments (2)
Jesus christ Michael. Reading all these reviews and all your comments back, you never seem to take ANY blame for your own company, rather trying to blame the actual tenants. Its not our job to know all the legal ins and outs of tenancy. Thats YOUR job, and to help it be a smooth transition. How about you just hold your hands up and say "Yes we screwed up, I apologise" rather than pathetically trying to blame me for supposedly changing my tenancy. Which I didn't. We agreed for a year in....
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  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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