Cluttons - 3 Wapping High Street Branch, London, E1W

4 reviews 2/5 rating
  • 100% valuation accuracy
  • 25% recommend
  • 50% fee satisfaction
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    Ewelina Rogala
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    Neil Moore
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    Lauren Pelling
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Cluttons

3 Wapping High Street London
Greater London
E1W 1LS

020 7488 4858
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Jan 29,2016
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Neil Moore
By:
Jan 29,2016
4 people found
this helpful
I am a landlord who have used cluttons to find a tenant for the property and collect rent. Over this 1.5 year period I have experienced the following: 1. Regular late payment of rental income - no responses to calls and emails having to escalate numerous times before even getting a response. I'd like to emphasise here that this has happened at least 3/4 times over a 12 month period. 2. When they finally responded they informed me that the tenant has decided to move out within the month. No proa...
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Jun 19,2014
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Neil Moore
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Ewelina Rogala
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Jun 19,2014
19 people found
this helpful
There are two factors which I think are most important when reviewing an agency from the perspective of a tenant; First is the agency's selection of properties and effort/ability to find a tenant a property to let/buy which meats the tenant's criteria. Second is the management of that property (if retained as the agency) curing the course of tenancy. Cluttons fails in ALL ways. Cluttons caters toward properties which are typically pricier than most so it should be no surprise they have poor ...
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What agent could do to change your mind?
The agent should be MUCH more up front about their fees. They should stop trying to PUSH up prices of properties and they should try providing a service that is not based around lining their own pockets.
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Jun 07,2013
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Lauren Pelling
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Jun 07,2013
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Great positive experience from this branch of Cluttons. Friendly, polite and efficient. The tenancy fee for the contract was very reasonable (unlike Ludlow Thompson who once tried to charge me £700!!). With this agent a \'holding deposit\' was exactly that, the property was off the market until the reference and deposit etc. was paid unlike some agents who will accept higher offers from other prospective tenants and then tell you your let fell through just before you sign the contract...
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Dec 11,2012
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Dec 11,2012
20 people found
this helpful
DO NOT RENT FROM CLUTTONS! They will not help you with anything that goes wrong and they will charge you at every opportunity. They are 100% focused on getting as much money off the tenant as possible. Any issue with your flat is an opportunity for them to charge you more money. I have too many examples to list but suffice to say I\'ve rented from several different landlords in London and while some have been worse than others, cluttons has been by far the least helpful and most expensive people...
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What agent could do to change your mind?
I would freeze to death in the artic ocean than use Cluttons for anything.
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Areas covered
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Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

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Ewelina Rogala - upload your photo Ewelina Rogala
 1 reviews

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Neil Moore - upload your photo Neil Moore
 2 reviews

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Lauren Pelling - upload your photo Lauren Pelling
 1 reviews

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Awards won by Cluttons, London E1W 1LS

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Opening hours


  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed

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