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    Nicky
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    Clive Austerberry
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    john garside
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    laura evans
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Clive Austerberry Ltd

4 Edensor Road, Longton Stoke on Trent
Staffordshire
ST3 2NU

01782 594595

Jun 25,2015
Minithumbdown
By:
Jun 25,2015
2 people found
this helpful
I have had Austerberrys as my letting agents for 18 months now( Fully managed). I had no problems till my tenant decided to up sticks & leave on 12th January 2015. The tenant left me quite a bit of mess considering she had only lived there 12 months & the property was completely refurbed when she moved in. John Garside very quickly arranged for a contracter to put the house back in order which was good & submitted a claim on the tenants deposit. This is were things go very wrong we a...
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Feb 21,2014
Minithumbdown
By:
Feb 21,2014
2 people found
this helpful
Clive Austerberry is a complete player, feeding you unrealistic prices to get the instruction and then bullying you into decreasing the price by a quarter. You are so long into the process by this point that you feel you have to stay with them as its too late to start over. They have no marketing skills and do not turn enquiries into viewing. Clive is a very charming man until you refuse to go along with his suggestions then he becomes nasty. Avoid at all costs, go with another agent who may...
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Jun 03,2013
Minithumbdown
By:
Jun 03,2013
4 people found
this helpful
I was appalled by the service , from your staff at the Langton office ,i booked an appointment to view the property at 10 am and went to the property as arranged and waited in the cold for 30 minutes , having had the morning off work . I then went to the Longton office to be told they did nt know what property I wanted to view, but the member of staff doing viewings had taken the keys and they would not be able to show me the property .( I was somewhat surprised to find they we\'re unclear as ...
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Dec 06,2011
Minithumbdown
By:
Dec 06,2011
2 people found
this helpful
The property I was renting had been managed by the Landlord directly, but they turned management over to Austerberry while I was living there. Austerberry carried out property inspections quarterly instead of annually (as the landlord had done), and when I questioned why they were so frequent, I was told that that inspections being quarterly was in the tenancy agreement. It wasn't, and when I told them so, I was told they'd bring a new tenancy agreement for me to sign, and they made a point o...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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Nicky  - upload your photo Nicky
0 reviews

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Clive Austerberry - upload your photo Clive Austerberry
1 reviews

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john garside - upload your photo john garside
1 reviews

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laura evans - upload your photo laura evans
1 reviews

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