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Clive Austerberry Ltd

4 Edensor Road, Longton Stoke on Trent
Staffordshire
ST3 2NU

01782 594595
Website not available

Properties for Sale
Properties to Rent

“ Succesful sale... ”

Apr 27,2018
Minithumbup
By: 'Jonathan'
Apr 27,2018
0 people found
this helpful
All the staff I dealt with at Austerberry in Longton were great. I relied on them to sell my parent's property and accompany the viewings each time as I don't live in the area. Each viewing was conducted in a professional and friendly ...
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Comment on agent fees
Fair and competitive
Was this helpful? Yes

“ Very helpful!... ”

Apr 08,2018
Minithumbup
By: 'Lisa C'
Apr 08,2018
0 people found
this helpful
I've recently purchased a property and Austerberry were fantastic from start to finish. It was quite a troublesome sale - no fault of Austerberry's - and the staff were amazing.. extremely helpful, friendly and reassuring. A special thanks to Luke and Laura who ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 23,2018
Minithumbup
By: 'Excellent Agent'
Feb 23,2018
0 people found
this helpful
Recently purchased a home from Austerberry. I have to say Sarah and Jonathan have always been so helpful in everyway. They have both shown excellent knowledge of their area and have been extremely professional. I hope to be buying another home with this agent very ...
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Was this helpful? Yes
Feb 16,2018
Minithumbup
By: 'M Azam'
Feb 16,2018
0 people found
this helpful
We had a good experience using this estate agent especially with Luke who was dealing with our purchase. He was very professional and friendly. Thank you for service....
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Was this helpful? Yes
Feb 12,2018
Minithumbup
By: 'Patricia Copestake'
Feb 12,2018
0 people found
this helpful
We had a great service at selling our property from all the staff at the Longton Office, Clives appraisal was accurate. With much appreciated professional help, from Elaine. Luke was most helpful to us, giving his advice on matters that arose throughout our time with ...
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Comment on agent fees
All Agents fees were explained upfront, we were clear from the start what we would be paying for their services.
Was this helpful? Yes
Dec 17,2017
Minithumbup
By: 'Nick from Devon'
Dec 17,2017
0 people found
this helpful
I had no experience of Austerberrys prior to having to sell my brother's house, however, based on my experience over the 3 months that it has taken them to find a buyer and manage the sale to completion, I would have no hesitation in recommending ...
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Comment on agent fees
Fees seem reasonable compared to fees paid in other parts of the country
Was this helpful? Yes
Jun 25,2015
Minithumbdown
By: 'Phil'
Jun 25,2015
3 people found
this helpful
I have had Austerberrys as my letting agents for 18 months now( Fully managed). I had no problems till my tenant decided to up sticks & leave on 12th January 2015. The tenant left me quite a bit of mess considering she had only lived there 12 months &...
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Was this helpful? Yes
By: Austerberry
May 30, 2017
View all comments (2)
In response to the original review, the company who we registered the deposit with had a procedure to follow for recovery of this which can take a considerable amount of time if the outgoing tenant does not reply to their requests for information. The deposit was eventually repaid and we continue to manage the property for the person who posted the review. In response to the comment, we moved this individual into a property on a let only basis managed by the Landlord and therefore if there w ...
Feb 21,2014
Minithumbdown
By: 'Lisa'
Feb 21,2014
3 people found
this helpful
Clive Austerberry is a complete player, feeding you unrealistic prices to get the instruction and then bullying you into decreasing the price by a quarter. You are so long into the process by this point that you feel you have to stay with them as ...
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Was this helpful? Yes
Jun 03,2013
Minithumbdown
By: 'Sandra summers'
Jun 03,2013
5 people found
this helpful
I was appalled by the service , from your staff at the Langton office ,i booked an appointment to view the property at 10 am and went to the property as arranged and waited in the cold for 30 minutes , having had the morning off work . I then ...
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Was this helpful? Yes
Dec 06,2011
Minithumbdown
By: 'N'
Dec 06,2011
2 people found
this helpful
The property I was renting had been managed by the Landlord directly, but they turned management over to Austerberry while I was living there. Austerberry carried out property inspections quarterly instead of annually (as the landlord had done), and when I questioned why they were ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £155,000
  • Max: £155,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 3 0 3 1 0 2

Fees

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Complaints Procedure

No procedure available.

Awards won by Clive Austerberry Ltd, Stoke on Trent ST3 2NU

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