Redhill, RH1
4.6/5, 464 reviews
94% recommended
100% sales valuation accuracy
93% sales fee satisfaction
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Opening Hours
Address

Choices
99 Brighton Road
Redhill
Surrey
RH1 6PS
01737 783550

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 93% £90,000 £591,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
125 7 255 16 17 1 20 0 19 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings
Latest Properties

No Properties

Images & Videos

“Helen contacted me in relation to a flat that had ......”

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Oct 15,2015
Minithumbup
Helen
By: 'Jes Chandler'
Oct 15,2015
1 people found
this helpful
Helen contacted me in relation to a flat that had been advertised by another agent for a period of 42 days, I agreed to let Choices have the opportunity to let the property and she met with me, was very professional and let the flat within 4 ...
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Comment on agent fees
Helen was happy to agreea let only fee which was very competitive
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“My wife and i were looking for an appartment to ......”

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Sep 28,2015
Minithumbup
Helen
By: 'Sylvain Grellier'
Sep 28,2015
0 people found
this helpful
My wife and i were looking for an appartment to move in asap as we were staying in a Hotel! Helen as been very proactive and efficient. She managed to negociate the "move in date" we wanted. Also efficient with paperwork. Friendly and helpfull, and ...
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“Helen contacted me as my apartment was being advertised with ......”

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Sep 16,2015
Minithumbup
Helen
By: 'Michelle'
Sep 16,2015
0 people found
this helpful
Helen contacted me as my apartment was being advertised with another company with little success and advised me that she was surprised that it wasn't let already. Helen came to view my apartment and in a few days Helen had successfully secured viewings and a ...
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“This is the worst agency I have used in the ......”

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Aug 31,2015
Minithumbdown
By: 'Bartosz'
Aug 31,2015
2 people found
this helpful
This is the worst agency I have used in the UK, both as a tenant and a landlord. During the tenancy we had a lot of issues with the heating at the property. It always took them a good few days to arrange a visit ...
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“We have been renting with Choices for 2 years and our ......”

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Aug 24,2015
Minithumbup
Helen
By: 'Rosie Field'
Aug 24,2015
0 people found
this helpful
We have been renting with Choices for 2 years and our Landlord is now selling the property and Andrew showed us around a perspective property for us. He wa extrememly knowledgable of the area and the property, able to answer all our questions. He is polite ...
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“Andrew was extremly professional in the deal, he was honest ......”

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Aug 21,2015
Minithumbup
By: 'Sahu'
Aug 21,2015
0 people found
this helpful
Andrew was extremly professional in the deal, he was honest and possessed good knowledge about the area, facilities and the property. I would not hesitate to deal with him again and would recommend him to others....
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Comment on agent fees
competitive.
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“Helen Helped organise my move out of the property and ......”

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Aug 11,2015
Minithumbup
Helen
By: 'John'
Aug 11,2015
0 people found
this helpful
Helen Helped organise my move out of the property and was very efficient and let me know all details that i needed to sort out before leaving....
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“Andrew was great to work with he has made sure ......”

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Aug 11,2015
Minithumbup
By: 'Lauren'
Aug 11,2015
0 people found
this helpful
Andrew was great to work with he has made sure the whole process has been seamless! He's been on the end of the phone answering all of my questions and I couldn't be happier with my new home....
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“I appreciated the way all the information was given by ......”

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Aug 05,2015
Minithumbup
By: 'Pritam'
Aug 05,2015
0 people found
this helpful
I appreciated the way all the information was given by the agent regarding the studio flat I was looking for. I can say that it was a good experience for me....
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“Andrew was very helpful, friendly and punctual. He was polite ......”

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Aug 05,2015
Minithumbup
By: 'Matthew'
Aug 05,2015
0 people found
this helpful
Andrew was very helpful, friendly and punctual. He was polite with the current tenants of the flat I was looking at. He as knowledgable and answered all my questions....
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“Helen is very good at her job and very helpful, ......”

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Aug 03,2015
Minithumbdown
By: 'John'
Aug 03,2015
0 people found
this helpful
Helen is very good at her job and very helpful, we have used this agent for 2 years. After Katy went to another branch the Redhill branch went downhill but since Helen took over things have improved, I know she does as much as she can ...
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By: Mr G Courtney
Jul 16, 2018
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I was very pleased and impressed with the polite and swift valuation of my property. Many thanks ...

“He was very friendly and called us for when he ......”

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Aug 01,2015
Minithumbup
By: 'Eleanor Bowie'
Aug 01,2015
0 people found
this helpful
He was very friendly and called us for when he was at the property so we weren't just driving around trying to find him. Very informative and helpful with the property despite having to cover the viewing and not knowing all the information about it. ...
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“Good service. Friendly. Knowledgeable and plenty of viewings arranged on ......”

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Jul 31,2015
Minithumbup
Helen
By: 'Ian'
Jul 31,2015
0 people found
this helpful
Good service. Friendly. Knowledgeable and plenty of viewings arranged on my flat. On this occasion we couldn't do the deal with the one interested prospective tenant as another agent found someone for me but we will be using Choices again when one of my other ...
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Comment on agent fees
The fees are considerably higher than the other agent we use....
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“Jordan was very helpful and patiently waited for us when ......”

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Jul 31,2015
Minithumbup
By: 'qwerty'
Jul 31,2015
0 people found
this helpful
Jordan was very helpful and patiently waited for us when we were lost and directed us towards the flat. He showed us around, was very polite and answered all of our questions regarding the property viewing....
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“Helen was super nice and super friendly! Very professional and ......”

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Jul 31,2015
Minithumbup
Helen
By: 'elen'
Jul 31,2015
1 people found
this helpful
Helen was super nice and super friendly! Very professional and helped me find an apartment asap. I couldn't have done better without her....
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“After a nightmare viewing a place with a different agent, ......”

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Jul 23,2015
Minithumbup
Helen
By: 'Christie45'
Jul 23,2015
0 people found
this helpful
After a nightmare viewing a place with a different agent, I dealt with Andrew and it really highlighted the professionalism of Choices. I viewed the place within a day and gave the deposit. I moved on quickly and everything went...
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Comment on agent fees
Reasonable compared to many
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“We have been using Choices lettings for the last 2-3 ......”

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Jul 22,2015
Minithumbup
Helen
By: 'Peter Johnson'
Jul 22,2015
0 people found
this helpful
We have been using Choices lettings for the last 2-3 years and they handle all our properties. We have had a few glitches along the way, however since Helen has taken over the service levels and their overall performance has becoming truly invaluable and first ...
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Comment on agent fees
Competitive, not the lowest, however their value add services they provide is well worth it
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“Andrew was very helpful, getting back to me when he ......”

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Jul 20,2015
Minithumbup
By: 'Sandra Allen'
Jul 20,2015
0 people found
this helpful
Andrew was very helpful, getting back to me when he said he would (some agencies don't bother getting back) drove me to the property, unfortunately it was definitely not what I am looking for, not at all condescending as I have found a lot of ...
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Comment on agent fees
I have not found a property yest
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“Very happy with all telephone/ email contacts/ correspondence and reports, ......”

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Jul 19,2015
Minithumbup
Helen
By: 'Olga'
Jul 19,2015
0 people found
this helpful
Very happy with all telephone/ email contacts/ correspondence and reports, and, more importantly, end result finding tenants. Would highly recommend...
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“We found Jordan excellent in all our dealings with him. ......”

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Jul 18,2015
Minithumbup
By: 'Ken'
Jul 18,2015
0 people found
this helpful
We found Jordan excellent in all our dealings with him. He was prompt at viewing times, reminded us timeously of appointments and explained the process of application clearly. We found him to be extremely likeable and approachable at all times....
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“We manage to find a very nice and clean studio , ......”

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Jul 17,2015
Minithumbup
Helen
By: 'IH'
Jul 17,2015
0 people found
this helpful
We manage to find a very nice and clean studio , in a very nice area , very close to the train station and all thanks to Helen. She was very professional, kind and she gives 110 % in what she does , so giving her a 5 star review is ...
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“We are looking at renting the above mentioned property for ......”

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Jul 09,2015
Minithumbup
By: 'Earl Case'
Jul 09,2015
0 people found
this helpful
We are looking at renting the above mentioned property for our daughter. Mr Carroll has been very professional in dealing with us. He made sure he understood our needs and therefore worked hard in finding a property that would fulfil our desires. He was very ...
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“Jordan Carroll is an absolute pleasure to deal with. He ......”

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Jul 04,2015
Minithumbup
By: 'ZCV'
Jul 04,2015
0 people found
this helpful
Jordan Carroll is an absolute pleasure to deal with. He is charming and knowledgable when responding to my requests & queries....
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“Jordan was very polite and helpful. He seemed to understand ......”

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Jul 03,2015
Minithumbup
By: 'Chris Spirydon'
Jul 03,2015
0 people found
this helpful
Jordan was very polite and helpful. He seemed to understand what we were looking for and was very positive in finding the right kind of property, rather than bombard us with anything that came available. He was also very friendly which helps in what can ...
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Comment on agent fees
I feel all agent fees are excessive in the extreme. It's an expensive business moving house and adding all these extra costs on top can not only put people off moving, but make it barely affordable.
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“I wanted to let you know what a huge help ......”

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Jul 03,2015
Minithumbup
By: 'Mark'
Jul 03,2015
0 people found
this helpful
I wanted to let you know what a huge help Finlay has been. I've had the worst tenant who has cut down a huge oak tree which was believed to have a TPO in, hedges, she's taken the carpet out the house and covered it ...
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“The way in which Elle handled my issue was beyond ......”

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Jul 03,2015
Minithumbup
By: 'B'
Jul 03,2015
0 people found
this helpful
The way in which Elle handled my issue was beyond perfect. She really took the time to listen and also explain all the details. She acted impartial and made sure that I felt heard. She is a real asset to Choices and really shows empathy ...
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“I found my experience using choices to be very good ......”

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Jul 02,2015
Minithumbup
By: 'Heather'
Jul 02,2015
0 people found
this helpful
I found my experience using choices to be very good as I was always informed of new properties and found Jordan to be very helpful...
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“I was contacted by Choices regarding my flat, which is ......”

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Jul 01,2015
Minithumbup
Helen
By: 'Sharmin Noor'
Jul 01,2015
0 people found
this helpful
I was contacted by Choices regarding my flat, which is rented out and the current tenants (mutual friend) were moving out. Luckily Choices rang me regarding my flat, i must have contacted them back in 2010 about my flat to rent out. Helen has been extremely ...
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Comment on agent fees
I would say that Choices fee are not the cheapest but i am hoping the extra is worth it.
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“Absolutely shocking customer service and clearly not interested in anything ......”

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Jun 22,2015
Minithumbdown
By: 'Andy'
Jun 22,2015
4 people found
this helpful
Absolutely shocking customer service and clearly not interested in anything other than earning commission without any regards for ethics or providing any value adding activity. I was a tenant for c10 years and not once did Choices contact myself. Upon leaving the property I agreed ...
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What agent could do to change your mind?
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By: lou
Aug 20, 2015
View all comments (2)
Once in a property let by choices and the have your money they really couldn't care less never in all my years of renting have I come across such a shocking customer service department they come up with excuse after excuse to why repairs are taking so long to be sorted lie to cover their own backs for their inability to manage properties and continually pass the blame. You are promised calls back which never happen and surprisingly when you ask to talk to a manager they are in a meeting or its t ...

“When I visited choices Helen was very informative. She is ......”

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Jun 14,2015
Minithumbup
Helen
By: 'Francis Kimani'
Jun 14,2015
1 people found
this helpful
When I visited choices Helen was very informative. She is very attentive to detail and an active listener. She also clearly guided me on best type of tenants and equally quiver on market rates for the property as I had a tenant who had spent ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:19 PM 09/02/2017 by Andrew Higham

Awards won by Choices, Redhill RH1 6PS


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Choices

Branch - Redhill, RH1