• Helen Gasson
    Helen Gasson
  • Andrew Light
    Andrew Light
  • Raimonda Petroskaite
    Raimonda Petroskaite
  • claim your profile
    Kevin Shaw
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices. Landlords, looking to safeguard your investment? Make sure you ch Read full description...oose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns. Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal. Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices

99 Brighton Road Redhill
Surrey
RH1 6PS

01737 783550

Jul 19,2016
Minithumbup
By:
Jul 19,2016
Featured Review
0 people found
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Raimonda found me a rental property for me in Redhill, she and he rest of her team were very polite and helpful and I recieved an excellent service. I would recommend them to anyone....
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Comment on agent fees
Competitive
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Jul 13,2016
Minithumbup
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Jul 13,2016
Featured Review
0 people found
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Thank you very much Raimonda.....You were a really heplful and honest agent.You knew how to make me feel comfortable and not stressed about this accommodation search.You, even, convinced me to have a look on the property in Horley while I was really hesitating about........With your help i found my a lovely place in Horley where i would enjoy life. Thank you again....
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Jul 08,2016
Minithumbup
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Jul 08,2016
Featured Review
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Hi, I worked with Helen twice during my move in in 2015 and then my next one this month, and every time she has been really useful and helped me , whenever i gave a call at any point of time in a day. She has also taken care of lot of my queries that has made the home move easier every time....
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Jul 06,2016
Minithumbup
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Jul 06,2016
Featured Review
0 people found
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Thanks Raimonda for always look after us. Is always pleasure to go there, staff very friendly, smile and professional, we are lucky to have this agency. Thanks again Raimonda and staff. highly recommend....
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Jul 04,2016
Minithumbup
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Jul 04,2016
Featured Review
0 people found
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Andrew has been a delight to deal with always energetic and is very professional in getting a job done. Andrew has been extremely keen to help and has found us our new home! He has been very patient and understanding of what we required, and has gone out of his way to ensure we got it. On viewings he was very informative and did not make us feel rushed in our decision and when we didn't like an aspect of the property he would advise of how we could improve it or be more than happy to show us a...
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Comment on agent fees
The agency fee's arent too bad, i would say they are standard
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Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
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I'm very pleased with Raimonda work. Until now she's always keen to help and to keep me updated. I'm sure we will find the perfect house!...
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Jun 24,2016
Minithumbup
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Jun 24,2016
1 people found
this helpful
Hellen was very helpful and kind. She was on time for our appointment, understood what I was looking for and showed me the perfect flat....
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Jun 22,2016
Minithumbup
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Jun 22,2016
1 people found
this helpful
Courteous, friendly, and efficient. Helen met my needs on the two occasions I visited the office.She is a thoroughbred....
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Jun 17,2016
Minithumbup
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Jun 17,2016
0 people found
this helpful
Choices found a tenant for us, ready to sign up and move in immediately, in less than a day after other agents had been trying for weeks!...
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Comment on agent fees
Average to high, but worth paying to get a tenant so quickly
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May 31,2016
Minithumbup
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May 31,2016
0 people found
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I've had good sound advice and guidance from the friendly staff at this agency, their punctuality and helpfulness secured me a property quickly!...
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Comment on agent fees
Good
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May 27,2016
Minithumbup
By:
May 27,2016
0 people found
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Helen is a star! She is very professional efficient and gets things done. She works hard on our behalf. Any issues or problems are always resolved and she always goes the extra mile for you. I trust her as she looks,after our property as though it's hers...she is an amazing person. She is an asset to choices. I would not hesitate to recommend her to other landlords. Helen is the reason why I remain with Choices....
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Comment on agent fees
Good. Reasonable.
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May 18,2016
Minithumbup
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May 18,2016
0 people found
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This would be the first time as a tenant and Andrew has been extremly helpful throughout the whole process, always being avalible to talk to. When I was unlucky with a first viewing Andrew went out of his way to show me another property and I could not thank him enough as it was perfect....
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Comment on agent fees
Considering our reference fees was included in the tenant agreement, I found all fees all affordable and reasonable
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May 13,2016
Minithumbup
By:
May 13,2016
0 people found
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My experience with Choices has been extremely pleasant and professional. Andrew helped both me and my girlfriend through the process of securing our first home together. We are hugely thankful to Andrew and the Choices team and look forward to letting through them for the forseeable future....
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Comment on agent fees
We received free referencing for both me and girlfriend (a deal on the specific property) and the admin fees were very reasonable.
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Apr 24,2016
Minithumbup
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Apr 24,2016
0 people found
this helpful
Helen has been brilliant in keeping me informed as well as answering any questions I had. As a first time renter she was very patient as gave me the freedom and guidance I needed...
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Comment on agent fees
Good
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Apr 22,2016
Minithumbup
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Apr 22,2016
0 people found
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Helen helped us to find a place to rent very quick. She was punctual, polite, professional, explained all the procedure, answering to all our questions. We are very pleased with her services!...
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Apr 14,2016
Minithumbup
By:
Apr 14,2016
1 people found
this helpful
Jennifer has been courteous, cordial , prompt and efficient in our communications regarding my property which I am renting out. Jennifer has kept me up to date on any situations regarding the property...
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Comment on agent fees
ok
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Mar 29,2016
Minithumbup
By:
Mar 29,2016
0 people found
this helpful
Helen did what we asked of her which was to find us a good reliable tenant and to reference them. She was polite, professional and communicated well throughout the process from initial property inspection to dealing with all the paperwork and signing the tenancy. We were delighted that a tenant was found so quickly....
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Comment on agent fees
The Choices fees are competitively priced to reflect a good service
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Mar 21,2016
Minithumbup
By:
Mar 21,2016
2 people found
this helpful
I would like to thank Jennifer Green , Portfolio Manager Caterham-Coulsdon, for her help and assistance in a recent matter. Jennifer was always friendly, cheerful and professional in my dealings with her. She always kept me well informed and always did her utmost to be reassuring and understanding of my many queries. I found her customer service skills to be impeccable and wish there were many more like her. Really appreciate everything you did for me , Jennifer, kind regards , Breeda...
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Jan 29,2016
Minithumbdown
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Jan 29,2016
0 people found
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Despite of repeated communication, Choices Redhill have deducted £90 from my deposit for a missed appointment which was totally the fault of Choices staff. Choices redhill is such a mismanged buisness that the Landlady has fed up with them and sacked them fro being the estate agent for her property anymore....
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Jan 18,2016
Minithumbup
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Jan 18,2016
0 people found
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Helen and her team at Choices Redhill were friendly, helpful and professional. My property was quickly let at a good rental. I am very happy will the service I am receiving and would definitely deal with Choices again....
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Comment on agent fees
Fees were reasonable.
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Dec 16,2015
Minithumbup
By:
Dec 16,2015
0 people found
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Very good communication from Andrew and also after the viewing he took time to discuss a few things along with colleague Chris....
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Nov 26,2015
Minithumbup
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Nov 26,2015
0 people found
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We are very happy with Helen's Service as she is always helpful to us. She understand our concern well and guide us wherever necessary. She stayed back many times to service us as we usually go to her office in late evenings only....
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Nov 26,2015
Minithumbup
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Nov 26,2015
0 people found
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Raimonda has proactively kept me regularly updated on progress in finding a new tenant for my property since it became available on 2nd November. I have also found her to be very professional and courteous. I received calls every week keeping me up to date on potential tenants and advising me of when viewings were taking place. Raimonda subsequently found a tenant and things moved quickly in terms of organising their move in. The gap between tenants has only been just under four weeks which I am...
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Nov 24,2015
Minithumbup
By:
Nov 24,2015
0 people found
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Helen was very prompt in her responses and in providing feedback after viewings. We would use Choices again if we needed to find new tenants...
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Nov 24,2015
Minithumbup
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Nov 24,2015
0 people found
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Helen, was/is very professional, friendly and has a lot of experience in her field of 'rental properties'. We have contacted her via email with questions about the rental property we will be moving in to, and she has always responded very quickly. On one occasion, I contact her on her mobile, though she wasn't 'on duty', she was more than happy to answer my question....
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Nov 16,2015
Minithumbup
By:
Nov 16,2015
0 people found
this helpful
In my first contact with this agent Mr Andrew Light answered the phone. He was very approachable, good listener and keen to know what is required. He responded in a very professional manner and provided all the answers to his best knowledge to my questions prior to arranging viewing of the property. Similarly during viewing and the following stages of negotiation he acted in a very high professional standard and listened carefully what you say to ensure clarity from his side while agreeing on ...
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Oct 27,2015
Minithumbup
By:
Oct 27,2015
0 people found
this helpful
Helen was a great help in our moving process. She make it as short as possible and help us all the way truth. It was a pleasure to deal with her and really make us trust her.. Thanks again Helen...
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Oct 26,2015
Minithumbdown
By:
Oct 26,2015
1 people found
this helpful
Customer support pretty much doesn't respond and apparently not bothered to resolve issues for tenants. Tenant basically gets tired of chasing over the issues. Good strategy to avoid customer support work....
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What agent could do to change your mind?
They should improve their customer service team.
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Oct 26,2015
Minithumbup
By:
Oct 26,2015
1 people found
this helpful
We came to view a property to purchase rough Choices and this is actually a comment I said to my partner after the viewing and not just for this survey. I said to Amanda that it was really nice to see a young member of staff who was polite, courteous, very knowledgeable about the property and surrounding area. We asked a lot of questions and we appreciated Andrews comments. Andrew obviously has a passion for the industry and this came over on our visit. Andrew was well presented, smart and we gi...
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Oct 22,2015
Minithumbup
By:
Oct 22,2015
0 people found
this helpful
Raimonda was great in helping us finding the best propert , she was very helpful and professional , moreover despite being exhausted she had a smile on her face even at 5:30 evening time and was Patient in answering all our questions...
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Oct 22,2015
Minithumbup
By:
Oct 22,2015
0 people found
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Needed paper work, documents and particulars and explanations and help in completing forms. The staff at Choices in Redhill were excellent. Keep up the good work....
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Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
this helpful
Having recently made contact with Choices we booked to view several flats. Our first experience of a viewing with Choices was in the company of Andrew who we found to be personable and kindly, polite and in no hurry to rush us. He made helpful comments and suggestions and we found him knowledgeable with his ideas....
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Oct 15,2015
Minithumbup
By:
Oct 15,2015
1 people found
this helpful
Helen contacted me in relation to a flat that had been advertised by another agent for a period of 42 days, I agreed to let Choices have the opportunity to let the property and she met with me, was very professional and let the flat within 4 working days. I would have no hesitation in recommending her to other landlords....
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Comment on agent fees
Helen was happy to agreea let only fee which was very competitive
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Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
My wife and i were looking for an appartment to move in asap as we were staying in a Hotel! Helen as been very proactive and efficient. She managed to negociate the "move in date" we wanted. Also efficient with paperwork. Friendly and helpfull, and always replying to email quiclkly. Sometimes difficult to get through when calling the agency or mobile phone. Apart from that very good!...
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Sep 16,2015
Minithumbup
By:
Sep 16,2015
0 people found
this helpful
Helen contacted me as my apartment was being advertised with another company with little success and advised me that she was surprised that it wasn't let already. Helen came to view my apartment and in a few days Helen had successfully secured viewings and a lady was so impressed thy she put her deposit down straight away. Helen managed all this in less than a week and then went on to make the process painless for me by arranging everything that I needed for the apartment. This was a stress free...
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Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £90,000
  • Max: £375,000

Letting
  • Min: £0
  • Max: £200,000

NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
120 7 251 16 10 0 15 0 19 3
Helen Gasson Helen Gasson
Branch Manager
108 reviews

About Helen No description set View full profile
Andrew Light Andrew Light
Trainee Negotiator
16 reviews

About Andrew No description set View full profile
Raimonda Petroskaite Raimonda Petroskaite
Trainee Negotiator
8 reviews

About Raimonda No description set View full profile
Kevin Shaw Kevin Shaw
Operations Director
0 reviews

About Kevin No description set View full profile

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Last updated at 5:02 PM 06/01/2016 by allAgents

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Last updated at 5:02 PM 06/01/2016 by allAgents

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