• Will Donker
    Will Donker
  • Katie Rest
    Katie Rest
  • Andrew Higham
    Andrew Higham
  • upload your photo
    Hollie McKenzie
  • claim your profile
    Mark Nunez
  • claim your profile
    Alex Adesina
  • Tabatha Smith
    Tabatha Smith
  • Stephen Yorke
    Stephen Yorke
  • Josh Shinerock
    Josh Shinerock
  • claim your profile
    Marcus Dumbili
  • upload your photo
    Sonny Panice
  • claim your profile
    Kevin Shaw
  • claim your profile
    Richard Clemson
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices. Landlords, looking to safeguard your investment? Make sure you choo Read full description...se the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns. Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal. Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices

41 - 43 Brighton Road Croydon
Greater London
CR2 6EB

02086801699

Sep 26,2016
Minithumbup
By:
Sep 26,2016
Featured Review
0 people found
this helpful
Renting from choices was a good first time experience for me in private rented accommodation. I have learnt so much within a shot time with choices. The staffs were excellent and they tried their best to get me a very suitable and affordable accommodation....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Sep 20,2016
Minithumbup
By:
Sep 20,2016
Featured Review
0 people found
this helpful
I agreed to use Choices due to a recommendation from a friend and more specifically Will. Within a week he managed to let out my property obtain a rental above that which other estate agents mentioned was achievable. He is very personable and goes the extra mile to make things as convenient as possible for you, whilst spending the time to explain things clearly. An agent that likes to go the extra mile.......
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Comment on agent fees
Very reasonable especially given the service provided.
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
Featured Review
0 people found
this helpful
I was looking for a place to rent and Afrahim was very helpful. He helped me find a place quickly and guided me through the whole rental procedure. Much more helpful than other agents!...
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
Featured Review
0 people found
this helpful
Superb service - acceptable offer received within 24 hours of putting the property on the market which duly completed about three months later. The buyers were somewhat demanding and Richard's negotiating skills were essential in allowing the sale to proceed - I have doubts that the sale would have completed without his help...
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Comment on agent fees
Standard market rate - good value considering the assistance provided by Richard
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Aug 09,2016
Minithumbup
By:
Aug 09,2016
Featured Review
0 people found
this helpful
Will always provides a good professional service. He is very helpful and through in the work he carries out. I have never had any issues with him or the work done by him....
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
I am Diana Ahenkorah a tenant of Choice Croydon Branch.I am recommending William Donkor for his wonderful services he provided me to secure a flat in Croydon. I really appreciate the good job he is doing and I will recommend him to friends and family. Keep up to the good services....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
The guys were very friendly and they listened to my needs. They made relevant suggestions based on needs and kept me informed every step of the way during the referencing period ....
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Comment on agent fees
average
Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
Will Donker gave me an amazing service and he find for me the property I was looking for. I live in Uk over 10 years I dealt with a lot letting agency but Will was superb. Kind regards, Giuseppe...
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Will Donker has been an amazing help to me. I am currently a tentant for the Croydon branch. Will has been consistant, reliable very helpful when it came to lookin for a property and finding a property that suited my me. I have already recommended him to others as I feel he gave excellent customer service. The first property Will found for me was great but didn't go to plan but he very quickly found another for myself....
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Comment on agent fees
Good
Was this helpful? Yes
May 28,2016
Minithumbup
By:
May 28,2016
0 people found
this helpful
I called Choices due to the large amount of boards they had in the area and I have been most impressed by the brilliant level of service that I have received. All the staff are very polite and professional and everyone appears to want to help. Most of all they are very quick at finding good tenants! 10/10 service....
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May 28,2016
Minithumbup
By:
May 28,2016
0 people found
this helpful
Tabatha has been brilliant in helping me rent out my property I feel she really cares about the tenants that are found and keeps me updated at all times. Will of course recommend to others....
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May 18,2016
Minithumbup
By:
May 18,2016
0 people found
this helpful
Sonny welcomed us for our viewing. He was very polite, helpful and answered all of our questions. Stephen helped us with our offer and all the paperwork. He was extremely helpful and made the process easy and smooth. I could not recommend these guys enough. Thank you. Choices seem to value prospective buyers and have the best intentions for both parties. I will definitely be using them in case I want to sell/let/buy in the future....
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Comment on agent fees
Reasonable. Commission is paid seperately so you have a saving on the stamp duty.
Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
Both Andrew and Stephen are very informative and helpful. Keeping us informed of every step until the completion date. They both are very approachable and responsive. We wish that the sold price should have been negotiated a higher rate....
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Comment on agent fees
It's ok.
Was this helpful? Yes
Apr 15,2016
Minithumbdown
By:
Apr 15,2016
0 people found
this helpful
Will gave us a very good service. Hes very understandable and easy to talk to and has helped us very quickly and listened to what we needed. Hes a lovely funny person and seems like a great worker....
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What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
Mar 31,2016
Minithumbup
By:
Mar 31,2016
1 people found
this helpful
Efficiency doesn't begin to describe my house hunt will Will from choices croydon. From the word go!! He has been on the ball. Cutting all the salesman jargon and getting straight to the point. I was kept updated at all times and never had to worry about what I needed to provide. The very few questions I asked were answered in record time. I never had to worry about where I stood with Will. Would definitely recommend this guy to anyone wanting a stress free housing hunt. 11 out of 10!!!!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 18,2016
Minithumbup
By:
Mar 18,2016
0 people found
this helpful
I'm so happy I went with choices for my property because I found them very friendly and helpful especially Mia, she found the perfect property I was looking for after just a few days!! I highly recommend Mia for her consistance and enthusiasm towards helping customers find there ideal home!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 02,2016
Minithumbup
By:
Mar 02,2016
0 people found
this helpful
Among all the Letting Agencies I contacted to rent a three bedroom house, only Choices Letting Agents listened to my needs attentively. The man behind the success of my renting a beautiful three bedroom house was a man by name Mr Will DonKer from Brighton Road Croydon Branch. He was brilliant from start to finish, and I am very happy for his professionalism....
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Comment on agent fees
The fee was reasonable
Was this helpful? Yes
Feb 26,2016
Minithumbup
By:
Feb 26,2016
0 people found
this helpful
First class service. Just as it should be. Was kept informed all the way. Really felt valued. All my queries were answered promptly. Nothing was too much trouble. Ahead of the competition in every way....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
this helpful
Stephen and Andrew worked with me to sell my property and pursued the best possible price and provided good communication during the sales negotiation stage of the process. By phone , email and in person. It was also great to visit the Sales office and meet the team....
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Feb 03,2016
Minithumbup
By:
Feb 03,2016
0 people found
this helpful
Rehaan has been extremely helpful. I was worried when I first called to make enquiries as I did not have much time to work with but Rehaan helped me find a property I was happy with and he and the rest of the team have been very helpful in getting everything sorted quickly...
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Feb 01,2016
Minithumbup
By:
Feb 01,2016
0 people found
this helpful
Lady is very helpful and very informative, great energy and very positive. Most definitely encouraging with the information she gives. Always happy to deal with her every time. I have to say I have had bad experience with Choices in the past BUT this lady is genuinely very good!...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
this helpful
The whole moving process can be very stressful. However with wills help this was made a lot easier. He was very helpful and knowlegable about the whole process. He is a credit to his company....
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Was this helpful? Yes
Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
this helpful
I really appreciate the help received at choices. They have been friend professional and very helpful. Will in particular has gone above and beyond...
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Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
this helpful
Will has been a great help. He is very knowledgeable and cares about what the tenant wants. Has been helpful throughout...
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Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
this helpful
The team at Choices have been brilliant. William in particular has been brilliant. He has been helpful and friendly throughout. He has also helped me find a place to rent, which meets my needs. He listened to what i was looking for and didn't waste my time with other properties. I would recommend him to everyone....
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Was this helpful? Yes
Jan 19,2016
Minithumbup
By:
Jan 19,2016
0 people found
this helpful
Has been a very good agent. He hs considered what i needed and found me a exactly what i was looking for. Hes always communicated well. He has been clear and very helpful. William has been a great help....
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Jan 19,2016
Minithumbup
By:
Jan 19,2016
0 people found
this helpful
I was very pleased with the amount of good customer service I got and also he answered all my enquiries explained everything to me in good detail...
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Jan 19,2016
Minithumbup
By:
Jan 19,2016
0 people found
this helpful
Very professional and helpful agent. Always happy to help me when i call, with any questions. Has good knowledge of area. Gave me good information about my flat, what transport to use and what nearest station was. Really good agent...
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Comment on agent fees
Average.. in line with other agents
Was this helpful? Yes
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
Mia's willingness to assist and customer service skills are highly commendable. She was friendly and found it easy to build rapport in less than 10mins of discussing with her. I'd gladly recommend choices and particularly Mia to any prospective customer because I had a delightful experience....
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Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
This agent was very helpful with my property search and very helpful with viewings.He helped me break the costs down and gave me an overall fantastic service. He gave amazing service in a polite and professional manner....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 15,2016
Minithumbup
By:
Jan 15,2016
1 people found
this helpful
William has been very help in my search for a property. He has been friendly and professional throughout. He is well informed and unstood what needed to be done....
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Was this helpful? Yes
Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
Mia has an excellent customer relation, very good communication skills, patient to listen to ones concerns. Gives positive advise and an excellent marketing skill. I will recommend her any day to my friends and families who have accommodation need. I am totally satisfied by her service....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jan 14,2016
Minithumbup
By:
Jan 14,2016
0 people found
this helpful
Excellent service n commitment extended by Mia. She put great effort in helping me out to get the right property as per my preference....
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Comment on agent fees
Fee is competitive
Was this helpful? Yes
Jan 12,2016
Minithumbup
By:
Jan 12,2016
0 people found
this helpful
Esra was really helpful and very informative - she even helped us get around between viewings - thanks very much, looking forward to meeting you again!...
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Comment on agent fees
NA
Was this helpful? Yes
Jan 08,2016
Minithumbup
By:
Jan 08,2016
0 people found
this helpful
Will Has been a very friendly and helpful agent. We have used many agents before but William has been our favorite. He is a very polite and friendly man. Also he comes across as very professional. He also kept us informed during our property search. I am very glad to have met him....
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Was this helpful? Yes
Areas covered
  • CR2
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,350
  • Max: £2,005,000

Letting
  • Min: £0
  • Max: £400,000

NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
146 4 470 10 178 0 338 0 54 3
Will Donker Will Donker
Senior Lettings Negotiator
175 reviews

About Will No description set View full profile
Katie Rest Katie Rest
Branch Leader
168 reviews

About Katie No description set View full profile
Andrew Higham Andrew Higham
Head of Homesales Division
12 reviews

About Andrew No description set View full profile
Hollie McKenzie - no image available Hollie McKenzie
4 reviews

About Hollie No description set View full profile
Mark Nunez - upload your photo Mark Nunez
Lettings Negotiator
0 reviews

About Mark No description set View full profile
Alex Adesina - upload your photo Alex Adesina
Lettings Negotiator
1 reviews

About Alex No description set View full profile
Tabatha Smith Tabatha Smith
Lettings Manager
187 reviews

About Tabatha No description set View full profile
Stephen Yorke Stephen Yorke
Sales Negotiator
79 reviews

About Stephen No description set View full profile
Josh Shinerock Josh Shinerock
Branch Manager
7 reviews

About Josh No description set View full profile
Marcus Dumbili - upload your photo Marcus Dumbili
Sales Negotiator
0 reviews

About Marcus No description set View full profile
Sonny Panice - no image available Sonny Panice
Sales Negotiator
1 reviews

About Sonny No description set View full profile
Kevin Shaw Kevin Shaw
Operations Director
0 reviews

About Kevin No description set View full profile
Richard Clemson - upload your photo Richard Clemson
1 reviews

About Richard No description set View full profile

Job vacancies

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Fees

No fees set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices, Croydon CR2 6EB

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