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    Janine Palmer
  • Phillipa Shoults
    Phillipa Shoults
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    Queen Nzeribe
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    Ashleigh Miller
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    Kevin Shaw
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices. Landlords, looking to safeguard your investment? Make sure you ch Read full description...oose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns. Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal. Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices

5-7 Broadwalk Crawley
West Sussex
RH10 1HJ

01293 611002

Nov 03,2016
Minithumbup
By:
Nov 03,2016
Featured Review
0 people found
this helpful
Since the first day I call to ask to see house to rent, AshLeigh Miller always show efficiency, good communication,and high level of customer service. Unfortunately I couldn't find a house yet....
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Jul 05,2016
Minithumbup
By:
Jul 05,2016
Featured Review
0 people found
this helpful
We'd worked with Janine previously so were well versed with her quality of service (hence we followed her to Choices). Quick turnaround on finding a new tenant, good communication, and a delightful couple moving into our house a few days after the previous tenants moved out....
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Comment on agent fees
Reasonable
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Mar 25,2016
Minithumbup
By:
Mar 25,2016
Featured Review
1 people found
this helpful
I am glad I used choices to sell my property ,they were very helpful specially Grant ,he was very efficent ,explained everything to me ,he was always updating me,he made the whole experience pain free ;thank you GRANT once again ....
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Comment on agent fees
It was reasonable
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Mar 25,2016
Minithumbup
By:
Mar 25,2016
Featured Review
1 people found
this helpful
I signed up with a number of agents but out of all them choices were the only ones who consistently followed up calls, would up date me at least once week but normally more often in relation to properties available and showed an interest in how the search was going on. One agency with numerous properties on property websites did not bother to follow up calls or even be bothered to sit down and take details. Others did not update about new properties. Choices were certainly the most pr...
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Comment on agent fees
Average for the south of england but it is a shame that agencies in the south charge almost three times as much as agencies in the north for the same checks.
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Feb 10,2016
Minithumbup
By:
Feb 10,2016
Featured Review
3 people found
this helpful
I just wanted to say a huge thank you for your help over our recent move. Both Lisa and Ashleigh listened carefully to the situation we were in and did everything in their power to overcome the issues we have faced in the past and make this tenancy achievable. thank you so much again...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Feb 02,2016
Minithumbup
By:
Feb 02,2016
2 people found
this helpful
I can not speak highly enough of Lisa Page she has restored my faith not only in her industry but also humanity. Choices are extremely fortunate to have an asset as professional as Lisa. I would not hesitate to recommend using Lisa anafChoices....
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Comment on agent fees
Fair
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Dec 15,2015
Minithumbup
By:
Dec 15,2015
2 people found
this helpful
Honest agent and knowledgeable in her role. very hard working. she is friendly and willing to assist. ended up purchasing 2 properties....
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Dec 01,2015
Minithumbup
By:
Dec 01,2015
1 people found
this helpful
Aidan was very efficient in supplying all of the information I needed from him when viewing the property to rent. Very friendly and competent, Aidan showed me around the property and even gave me a ride to the nearest tube stop afterwards. I would strongly recommend Aidan and I will no doubt turn to him again or my future renting needs....
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Nov 27,2015
Minithumbup
By:
Nov 27,2015
1 people found
this helpful
Reece was friendly, approachable and knew what i was looking for. Very profesional and i hope that with his expertise he wil be able to find suitabe property...
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Nov 27,2015
Minithumbup
By:
Nov 27,2015
1 people found
this helpful
Hello good morning, I had some issues in the past but I found in Lisa Page a big support all the time, she always answered my questions. She is very professional and I'm really happy to contact to her any time. Thanks Lisa for your help and support all the time....
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Nov 26,2015
Minithumbup
By:
Nov 26,2015
1 people found
this helpful
Having had issues with the "manager" of the branch with complete failure in communication and poor service. Phillipa did all she could to try and rectify the situation, is extremely friendly, courteous, and has really delivered exceptional service and tried to restore our faith in choices as a business. We will still be moving out due to the issues we have faced with the property and with one of Phillips colleagues lack of understanding of communication And service from one of phillip...
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
1 people found
this helpful
the experience was good, and the staff were very nice and helpful, they give me all the information and guide me from the start to the end, just to said a big thank you to Phillipa and Darren....
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Nov 04,2015
Minithumbup
By:
Nov 04,2015
1 people found
this helpful
When I first met darren I have to say I was very wary as I dont trust estate agents due to havimg issues with others before however, he has gained our trust and I would highly recommended him and steven to sell your home. They are slightly more expensive then the current competitor's but well worth every penny. They got us what we wanted out of our sale, not only good communication but always worked very hard to keep us and our buyer happy. Im sure even others who viewed our home would be happy ...
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Comment on agent fees
The fees were worth it, that doesn't mean a discount would be refused :-)
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Nov 03,2015
Minithumbup
By:
Nov 03,2015
1 people found
this helpful
On first meeting Darren said he would be honest with us throughout and would work for us, the sellers, rather than just trying to get a sale where it would have suited the buyers more than us. He then proved this to us when we told him it would cost us additional monies if we moved out on the original completion date. Rather than pushing through his sale so he could get paid, he risked possibly losing the buyer by asking them to wait a couple of months to complete. Darren originally said he woul...
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Comment on agent fees
The fees were not the cheapest we were offered bit were literally worth the money as our agents actually put in a shift to do what they are paid to do rather then just sitting back and waiting for the house to sell itself.
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Oct 22,2015
Minithumbup
By:
Oct 22,2015
1 people found
this helpful
On every occasion speak with Darren his attention to detail and service levels are second to none, I would recommend you call him if you are looking to sell or buy very polite chap...
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Oct 07,2015
Minithumbup
By:
Oct 07,2015
1 people found
this helpful
Ashleigh she is very friendly , very good on time , accurate , I'm very pleased , I would like to recommend Ashleigh ,and I wish the best for her, We met Ashleigh at the property for the first time ,we will never forget her lovely warm welcoming Well Done Ashleigh Good look for ur future...
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Comment on agent fees
The fees is ok when u compared with other agent's
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Oct 05,2015
Minithumbup
By:
Oct 05,2015
2 people found
this helpful
Lisa's client service was excellent as she was very responsive and understood my concerns as a landlady. I cannot thank her enough. She is very professional, efficient and communicates very well even at very busy times with updates and next steps!...
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Oct 02,2015
Minithumbdown
By:
Oct 02,2015
2 people found
this helpful
We moved out from the property on 17.08.2015 after 4 weeks I contacting the agency to find out what's happening with my deposit and why I'm not getting checked out report and after harsh conversation with Finlay Moran I've been told that landlord has same claims, I replayed that I just want to see checked out report to see what is the claims. on 08.09.2015 she did send the report and since than I keep calling them everyday to ask to finalise, but they was ignoring me. As a result I contacted lan...
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Sep 26,2015
Minithumbup
By:
Sep 26,2015
1 people found
this helpful
This is my first time renting a property and I was apprehensive due to it being stressful for my female partner.But after a couple of meetings and numerous phone calls with Reece I was happy to proceed with my search for an affordable property. I was treated courteous and received prompt answers to my phone call questions. I wouldn't hesitate to recommend Mr Coaker as an agent should any of my friends or family be in the market for renting a property...
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Sep 22,2015
Minithumbup
By:
Sep 22,2015
1 people found
this helpful
The agent was very help full had good local knowledge, he had knowledge of the house and the seller, He returned calls promptly and answered all our questions...
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Sep 15,2015
Minithumbup
By:
Sep 15,2015
1 people found
this helpful
Darren had the property on after another agent struggled to sell it, although it did take a bit longer than expected we achieved a sale price of which I am happy with. Would use these again....
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Sep 14,2015
Minithumbup
By:
Sep 14,2015
1 people found
this helpful
Stephen and Darren sold my property in a very quick time at a price we were very happy with. Going through the process now and always kept up to date. Thank you...
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Sep 11,2015
Minithumbup
By:
Sep 11,2015
1 people found
this helpful
Stephen was very efficient and accommodating showing us around the property at a time that suited our needs. He proactively offered advice on making changes and showing potential that the property offers. He also made it clear what the next steps are in order to proceed further. We then dealt with Darren who swiftly dealt with having our offer accepted on the second attempt. Overall, strong communication and good service!...
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Sep 10,2015
Minithumbup
By:
Sep 10,2015
1 people found
this helpful
I organised 4 viewings with Stephen Yorke at Choices. All viewings were booked in very promptly and I was round seeing the houses the next day. Stephen was punctual and professional at every turn. I had an offer accepted within 4 hours of the viewings. Would highly recommend both Stephen and Choices....
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Sep 08,2015
Minithumbup
By:
Sep 08,2015
1 people found
this helpful
I really enjoyed working with Lisa in Crawley agency. It was always very helpful. It helped me to rent this house for which I am changing and helped me a lot to solve problems with the other agency. Even when off, Lisa replied to emails and answered all my questions in a simple, clear and helping me so to solve my problems. Always good mood and with a smile, Lisa is the agency staff I've ever worked. If everyone were like them, there would be so many problems to rent houses and leave. I thank th...
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Aug 28,2015
Minithumbup
By:
Aug 28,2015
1 people found
this helpful
I was lucky enough eventually to have Zoe allocated to handle my sale, The experiences we had as a landlord were unpleasant to say the least so we decided to sell. This proccess proved equally painful until we got Zoe! Her empathy was second to none and she made us feel that she too had and was sufferring as a result of all our previous issues. she really believes in the Company she is working for and strives for it to improve on every level and does so with an attention to detail that is to sa...
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Comment on agent fees
ongoing issues
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Aug 26,2015
Minithumbup
By:
Aug 26,2015
1 people found
this helpful
I have been lookiing for over a year. Mr Stephen Yorke contacted me when he found a freehold within my price range and used his excelent negotiation skills to secure a deal....
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Aug 18,2015
Minithumbup
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Aug 18,2015
1 people found
this helpful
Mr Horley was very polite and very helpful. He came across as very professional as he was at the property on time and took time to explain and answer all our questions....
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Aug 17,2015
Minithumbup
By:
Aug 17,2015
1 people found
this helpful
Everyone at choices Crawley were really helpful and polite. I highly recommend them to anyone who is looking to sell / buy....
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Aug 14,2015
Minithumbup
By:
Aug 14,2015
0 people found
this helpful
Very helpful. Capable to fullfill our need in same day. It was a smooth project and enjoyable moving. Strongly recommend Choices and their team....
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Aug 14,2015
Minithumbup
By:
Aug 14,2015
0 people found
this helpful
Excellent service from the Crawley branch. From the viewing to completion it was seamless. Good communication from my agent, kept me up to speed throughout the process. Great service!...
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Aug 13,2015
Minithumbup
By:
Aug 13,2015
0 people found
this helpful
During our recent purchase of a 2 bedroom house, we dealt with Stephen Yorke at Choices who was very professional in dealings, negotiated a good deal for us. In general Choices team were very prompt in their responses....
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Aug 10,2015
Minithumbup
By:
Aug 10,2015
0 people found
this helpful
Reece was extremely helpful, enthusiastic and friendly. Anything he didn't know about the area, he would quickly ask and find out for me to give an accurate answer, and, in spite of it being the end of the day and having lots to do, he made sure to send me the referencing links straight away, so that I could work on them right away. When I didn't respond to urgent emails, he would also call to make sure that I had the most time to possible to prepare for my move. Extremely helpful - thank you...
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Aug 10,2015
Minithumbup
By:
Aug 10,2015
0 people found
this helpful
When I first met Darren he came across first class from startclearly yish even though he knew I was having a bit of a bit of a bad time with the break up of my marriage he came across really wdll and didn't rush me into any thing all he said was when iam ready to talk just let him know . Darren presents himself very well and explains him self very well many thanks to Darren and his team...
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Comment on agent fees
House just gone o. The market
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Jul 31,2015
Minithumbup
By:
Jul 31,2015
0 people found
this helpful
Very relax and comfortable to talk to. Young and clear good knowledge of the properties. Polite well mannered he sales well. He took my call and assisted my will Everything I needed...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,000
  • Max: £660,000

Letting
  • Min: £0
  • Max: £340,000

NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
69 2 261 7 89 0 153 0 29 2
Janine Palmer - upload your photo Janine Palmer
Lettings Manager
1 reviews

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Phillipa Shoults Phillipa Shoults
Senior Lettings Negotiator
74 reviews

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Queen Nzeribe - upload your photo Queen Nzeribe
Lettings Negotiator
0 reviews

About Queen No description set View full profile
Ashleigh Miller - no image available Ashleigh Miller
Lettings Negotiator
2 reviews

About Ashleigh No description set View full profile
Kevin Shaw Kevin Shaw
Operations Director
0 reviews

About Kevin No description set View full profile

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