• Matthew Hawkins
    Matthew Hawkins
  • Phillipa Shoults
    Phillipa Shoults
  • Kevin Shaw
    Kevin Shaw
  • Tobi Mancuso
    Tobi Mancuso
  • Queen Nzeribe
    Queen Nzeribe
  • Ashleigh Miller
    Ashleigh Miller
  • Mark Geddes
    Mark Geddes
  • Lucinda Field
    Lucinda Field
  • upload your photo
    Timi Ojo
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices. Landlords, looking to safeguard your investment? Make sure you choo Read full description...se the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns. Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal. Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices

5 Broadwalk Crawley
West Sussex
RH10 1HJ

01293 611002
Apr 21,2017
Minithumbup
Mark Geddes
By: 'Jane'
Apr 21,2017
0 people found
this helpful
Mark was always good in updating us on events. He was very respectful and always gave us feedback from the buyers....
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Comment on agent fees
I can't comment on this as I don't have other agent's fees to compare with.
Was this helpful? Yes
Apr 10,2017
Minithumbup
Queen Nzeribe
Ashleigh Miller
By: 'Rob Allum'
Apr 10,2017
1 people found
this helpful
The process was a little more difficult because I had lived outside the Uk for the last 4 years, but the staff were very helpful and accommodating with the challanges...
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Comment on agent fees
as expected
Was this helpful? Yes
Feb 23,2017
Minithumbup
Mark Geddes
By: 'Qi'
Feb 23,2017
1 people found
this helpful
Mark is a very professional and enthusiastic, friendly agent, Who helped us with the property viewing and negotiations. Highly recommend...
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Was this helpful? Yes
Feb 22,2017
Minithumbup
Tobi Mancuso
By: 'Matt Canavan'
Feb 22,2017
1 people found
this helpful
The service received from Tobi was excellent, he was open and honest with me throughout, diligent, answered all my questions and always kept me regularly updated. I don't plan on selling a house again for a long time but wouldn't hesitate to use choices again, because of Tobi...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 21,2017
Minithumbup
Tobi Mancuso
By: 'Mr T Chaudhary'
Feb 21,2017
1 people found
this helpful
I used the Crawley branch to market my property for sale. The staff were very friendly and helpful through the whole process. Tobi was prompt and efficient with getting the property on the market and the professional photos were excellent. We had a lot of interest and offers from our first bunch of viewings. I would definitely recommend Choices Crawley to anyone....
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Comment on agent fees
Very good
Was this helpful? Yes
Feb 21,2017
Minithumbup
By: 'Ian Stevens'
Feb 21,2017
1 people found
this helpful
I have found Choices so helpful! Lucinda and mark are very friendly and keep me up to date with viewing feedback and offers that are put forward to me. I will definitely be using them again if needed in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 21,2017
Minithumbup
Tobi Mancuso
By: 'Jaime'
Feb 21,2017
0 people found
this helpful
Really great professional service. He listen to exactly what we was looking for and found us some really great properties....
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Was this helpful? Yes
Feb 21,2017
Minithumbup
Tobi Mancuso
By: 'Mr Yasir'
Feb 21,2017
0 people found
this helpful
I have been dealing with Tobi at choices and my experience has been extremely pleasurable and stress free. I contacted him to come and value my property. He managed to fit me around his busy schedule at short notice and was very professional. He was very knowledgeable and gave me confidence in putting my property with him over the other agents I had attend. It is now on the market and I look forward to dealing with Tobi and the rest of the choices team....
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 21,2017
Minithumbup
Ashleigh Miller
By: 'Hameed'
Feb 21,2017
0 people found
this helpful
I came into branch and was welcomed by Ashliegh. She was so helpful in finding me somewhere to rent I needed to move ASAP and she found a property for me straight away. Explained all the fees and rent so I understood clearly. And was able to answer any questions I had lovely lady....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 21,2017
Minithumbup
Phillipa Shoults
By: 'Mr Khan'
Feb 21,2017
0 people found
this helpful
I was a bit worried about letting my property out at first as I lived in it previously but Phillipa reassured me it would be fine and it has been. Her and her team were able to find professional tenants and achieved a very good price. I am really pleased with the service I have had and if I buy any investments in the future then I will be using Phillipa at Choices again!...
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Comment on agent fees
Very good and fair for the piece of mind I get.
Was this helpful? Yes
Nov 03,2016
Minithumbup
Ashleigh Miller
By: 'Michelle Nogueira'
Nov 03,2016
2 people found
this helpful
Since the first day I call to ask to see house to rent, AshLeigh Miller always show efficiency, good communication,and high level of customer service. Unfortunately I couldn't find a house yet....
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Was this helpful? Yes
Jul 05,2016
Minithumbup
By: 'Craig'
Jul 05,2016
1 people found
this helpful
We'd worked with Janine previously so were well versed with her quality of service (hence we followed her to Choices). Quick turnaround on finding a new tenant, good communication, and a delightful couple moving into our house a few days after the previous tenants moved out....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 25,2016
Minithumbup
Grant Brown
By: 'N Meh'
Mar 25,2016
2 people found
this helpful
I am glad I used choices to sell my property ,they were very helpful specially Grant ,he was very efficent ,explained everything to me ,he was always updating me,he made the whole experience pain free ;thank you GRANT once again ....
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Comment on agent fees
It was reasonable
Was this helpful? Yes
Mar 25,2016
Minithumbup
By: 'michaelb'
Mar 25,2016
3 people found
this helpful
I signed up with a number of agents but out of all them choices were the only ones who consistently followed up calls, would up date me at least once week but normally more often in relation to properties available and showed an interest in how the search was going on. One agency with numerous properties on property websites did not bother to follow up calls or even be bothered to sit down and take details. Others did not update about new properties. Choices were certainly the most pr...
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Comment on agent fees
Average for the south of england but it is a shame that agencies in the south charge almost three times as much as agencies in the north for the same checks.
Was this helpful? Yes
Feb 10,2016
Minithumbup
Ashleigh Miller
By: 'Trudi'
Feb 10,2016
4 people found
this helpful
I just wanted to say a huge thank you for your help over our recent move. Both Lisa and Ashleigh listened carefully to the situation we were in and did everything in their power to overcome the issues we have faced in the past and make this tenancy achievable. thank you so much again...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Feb 02,2016
Minithumbup
By: 'Michael Price'
Feb 02,2016
4 people found
this helpful
I can not speak highly enough of Lisa Page she has restored my faith not only in her industry but also humanity. Choices are extremely fortunate to have an asset as professional as Lisa. I would not hesitate to recommend using Lisa anafChoices....
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Comment on agent fees
Fair
Was this helpful? Yes
Dec 15,2015
Minithumbup
Phillipa Shoults
By: 'hameed'
Dec 15,2015
3 people found
this helpful
Honest agent and knowledgeable in her role. very hard working. she is friendly and willing to assist. ended up purchasing 2 properties....
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Was this helpful? Yes
Dec 01,2015
Minithumbup
By: 'Ben'
Dec 01,2015
2 people found
this helpful
Aidan was very efficient in supplying all of the information I needed from him when viewing the property to rent. Very friendly and competent, Aidan showed me around the property and even gave me a ride to the nearest tube stop afterwards. I would strongly recommend Aidan and I will no doubt turn to him again or my future renting needs....
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Was this helpful? Yes
Nov 27,2015
Minithumbup
By: 'aneta'
Nov 27,2015
2 people found
this helpful
Reece was friendly, approachable and knew what i was looking for. Very profesional and i hope that with his expertise he wil be able to find suitabe property...
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Was this helpful? Yes
Nov 27,2015
Minithumbup
By: 'Alexandra'
Nov 27,2015
2 people found
this helpful
Hello good morning, I had some issues in the past but I found in Lisa Page a big support all the time, she always answered my questions. She is very professional and I'm really happy to contact to her any time. Thanks Lisa for your help and support all the time....
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Was this helpful? Yes
Nov 26,2015
Minithumbup
Phillipa Shoults
By: 'Daleo'
Nov 26,2015
2 people found
this helpful
Having had issues with the "manager" of the branch with complete failure in communication and poor service. Phillipa did all she could to try and rectify the situation, is extremely friendly, courteous, and has really delivered exceptional service and tried to restore our faith in choices as a business. We will still be moving out due to the issues we have faced with the property and with one of Phillips colleagues lack of understanding of communication And service from one of phillip...
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Was this helpful? Yes
Nov 06,2015
Minithumbup
Phillipa Shoults
By: 'Jainaba Touray'
Nov 06,2015
2 people found
this helpful
the experience was good, and the staff were very nice and helpful, they give me all the information and guide me from the start to the end, just to said a big thank you to Phillipa and Darren....
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Was this helpful? Yes
Nov 04,2015
Minithumbup
Stephen Yorke
By: 'Stephanie'
Nov 04,2015
2 people found
this helpful
When I first met darren I have to say I was very wary as I dont trust estate agents due to havimg issues with others before however, he has gained our trust and I would highly recommended him and steven to sell your home. They are slightly more expensive then the current competitor's but well worth every penny. They got us what we wanted out of our sale, not only good communication but always worked very hard to keep us and our buyer happy. Im sure even others who viewed our home would be happy ...
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Comment on agent fees
The fees were worth it, that doesn't mean a discount would be refused :-)
Was this helpful? Yes
Nov 03,2015
Minithumbup
By: 'David'
Nov 03,2015
2 people found
this helpful
On first meeting Darren said he would be honest with us throughout and would work for us, the sellers, rather than just trying to get a sale where it would have suited the buyers more than us. He then proved this to us when we told him it would cost us additional monies if we moved out on the original completion date. Rather than pushing through his sale so he could get paid, he risked possibly losing the buyer by asking them to wait a couple of months to complete. Darren originally said he woul...
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Comment on agent fees
The fees were not the cheapest we were offered bit were literally worth the money as our agents actually put in a shift to do what they are paid to do rather then just sitting back and waiting for the house to sell itself.
Was this helpful? Yes
Oct 22,2015
Minithumbup
By: 'Patrick cloherty'
Oct 22,2015
2 people found
this helpful
On every occasion speak with Darren his attention to detail and service levels are second to none, I would recommend you call him if you are looking to sell or buy very polite chap...
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Was this helpful? Yes
Oct 07,2015
Minithumbup
By: 'Ashleigh Miller'
Oct 07,2015
2 people found
this helpful
Ashleigh she is very friendly , very good on time , accurate , I'm very pleased , I would like to recommend Ashleigh ,and I wish the best for her, We met Ashleigh at the property for the first time ,we will never forget her lovely warm welcoming Well Done Ashleigh Good look for ur future...
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Comment on agent fees
The fees is ok when u compared with other agent's
Was this helpful? Yes
Oct 05,2015
Minithumbup
By: 'Didem'
Oct 05,2015
3 people found
this helpful
Lisa's client service was excellent as she was very responsive and understood my concerns as a landlady. I cannot thank her enough. She is very professional, efficient and communicates very well even at very busy times with updates and next steps!...
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Was this helpful? Yes
Oct 02,2015
Minithumbdown
By: 'Marius Grybas'
Oct 02,2015
3 people found
this helpful
We moved out from the property on 17.08.2015 after 4 weeks I contacting the agency to find out what's happening with my deposit and why I'm not getting checked out report and after harsh conversation with Finlay Moran I've been told that landlord has same claims, I replayed that I just want to see checked out report to see what is the claims. on 08.09.2015 she did send the report and since than I keep calling them everyday to ask to finalise, but they was ignoring me. As a result I contacted lan...
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Was this helpful? Yes
Sep 26,2015
Minithumbup
By: 'Paulino'
Sep 26,2015
2 people found
this helpful
This is my first time renting a property and I was apprehensive due to it being stressful for my female partner.But after a couple of meetings and numerous phone calls with Reece I was happy to proceed with my search for an affordable property. I was treated courteous and received prompt answers to my phone call questions. I wouldn't hesitate to recommend Mr Coaker as an agent should any of my friends or family be in the market for renting a property...
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Was this helpful? Yes
Sep 22,2015
Minithumbup
Stephen Yorke
By: 'John Coker'
Sep 22,2015
2 people found
this helpful
The agent was very help full had good local knowledge, he had knowledge of the house and the seller, He returned calls promptly and answered all our questions...
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Was this helpful? Yes
Areas covered
  • RH10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,000
  • Max: £660,000

Letting
  • Min: £0
  • Max: £340,000

NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
70 2 263 7 94 0 154 0 30 2
Matthew Hawkins Matthew Hawkins
New Business Director
357 reviews

About Matthew Over 11 years experience working with Choices. "Virtually a legend in the Business" my chairman's words. Winner of the Best In London Allagents 2015 View full profile
Phillipa Shoults Phillipa Shoults
Letting Manager
75 reviews

About Phillipa No description set View full profile
Kevin Shaw Kevin Shaw
Operations Director
0 reviews

About Kevin No description set View full profile
Tobi Mancuso Tobi Mancuso
Sales Manager
4 reviews

About Tobi No description set View full profile
Queen Nzeribe Queen Nzeribe
Lettings Negotiator
1 reviews

About Queen No description set View full profile
Ashleigh Miller Ashleigh Miller
Lettings Negotiator
4 reviews

About Ashleigh No description set View full profile
Mark Geddes Mark Geddes
Sales Negotiator
2 reviews

About Mark No description set View full profile
Lucinda Field Lucinda Field
Sales Negotiator
0 reviews

About Lucinda No description set View full profile
Timi Ojo - no image available Timi Ojo
Sales Negotiator
0 reviews

About Timi No description set View full profile

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Fees

No fees set.
Last updated at 3:23 PM 10/04/2017 by Queen Nzeribe

Complaints Procedure

No procedure set.
Last updated at 3:23 PM 10/04/2017 by Queen Nzeribe

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