• Matthew Hawkins
    Matthew Hawkins
  • Phillipa Shoults
    Phillipa Shoults
  • claim your profile
    Kevin Shaw
  • Esme Hinton
    Esme Hinton
  • Elena Galybina
    Elena Galybina
  • Benjamin Beaupierre
    Benjamin Beaupierre
  • Ahmed Salman
    Ahmed Salman
  • Nicolas Cachuco
    Nicolas Cachuco
  • Martina Hinds
    Martina Hinds
  • claim your profile
    Mark Geddes
  • claim your profile
    Lucinda Field
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices. Landlords, looking to safeguard your investment? Make sure you ch Read full description...oose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns. Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal. Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices

2 Devonshire Square London
City of London
EC2M 4UJ

0207 375 2020

Feb 27,2017
Minithumbup
By:
Feb 27,2017
0 people found
this helpful
Ahmed was keen to understand what I wanted. He showed me a range of one flatshares so that I could choose. He politely followed up and rearranged viewing as per customer convenience....
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Comment on agent fees
He was upfront on agency fees which I believe is on higher side.
Was this helpful? Yes
Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
Hi, I viewed a flat in canning town with Ahmed on Monday. Our appointment was for 6:30pm but I unfortunately got held up at work and eventually got there at 7:20. He waiting 50 minutes for me even though he didn't have to. This showed his dedication to the client that I have not seen in other agents ( and I've seen quite a few!). We were scheduled to see one flat but during that time he took the time to understand me as a client and what I was looking for in a flat. He then told me that ...
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Comment on agent fees
Average
Was this helpful? Yes
Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
Benjamin Beaupierre is a 5 star agent and the best and brightest that i have ever met during my time here in London. He is polite and professional at all times whether on the phone or in person. His caring and positive attitude helped me find the right property for myself, in an ocean of possibilities. I tried other agents but it became clear after a short while that my future lay with Choices and the outstanding guidance of the brilliant Mr Beaupierre....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 13,2017
Minithumbup
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Feb 13,2017
0 people found
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Nicholas, bearing in mind he is only 19 and a trainee, has shown great professional and a genuine desire to find me somewhere to rent, in what have been very difficult circumstances for me. I am very impressed with him, and as a property professional myself, with over 20 years of experience, recognise huge potential in this young man. He is; and I am sure will continue to be as he matures, a great credit to your organisation Well done !!!!...
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Comment on agent fees
Average
Was this helpful? Yes
Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
I met Benjamin in Choices branch in Central London. Benjamin made his best in order to make the tenancy works. He was calm, doing his best for the sake of my good and the company's as well. Without his efforts I don't think the deal would work,...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 11,2017
Minithumbup
By:
Feb 11,2017
0 people found
this helpful
I did not end up renting from Choices agency, nevertheless, credit should be given where it's due. Nicolas was very helpful and honest in answering all my questions, neither withholding anything when you look at the pros and cons of a property, nor the fees that are incurred from the tenancy agreement and agency fees. Professional service, honesty and integrity, which should be common practice, yet so rare to find nowadays....
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Comment on agent fees
Given that you are using an agency, fees are what keep the business running. Service given should be awarded accordingly. That being said, I don't think that the current rates are over-priced, as long as they keep up the level of professionalism and care, which they currently exude.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Ahmed is extremely, he is the best estate agent I have ever come in contact with. Ahmed was very personable and willing to go the extra mile to help me secure the property that I wanted. Thank you very much Ahmed! :)...
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Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
this helpful
Drove me to several properties, back to back on one night so I could get informed and make a decision quickly. Even sat outside and waited for me to have another viewing with another agent in between. Polite, friendly and professional....
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Feb 04,2017
Minithumbup
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Feb 04,2017
0 people found
this helpful
Elena was very clear in explaining the details and breakdown of the rent and bills, she helped me a lot through the referencing process for the room/property I always dreamed! Thank you Elena!...
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Feb 01,2017
Minithumbup
By:
Feb 01,2017
0 people found
this helpful
They are very friendly, particularly Ahmed showed very good professionalism in terms of giving confidence to landlord to get tenants...
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Comment on agent fees
Fairly good .
Was this helpful? Yes
Jan 31,2017
Minithumbup
By:
Jan 31,2017
0 people found
this helpful
Esme was very helpful in all the process; since I contacted her looking for properties until everything got sorted for me to move in! always a quick response and a great attitude....
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Jan 30,2017
Minithumbup
By:
Jan 30,2017
0 people found
this helpful
The agent was very helpful and super available. He even showed me the room using facetime which was very useful!...
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Jan 25,2017
Minithumbup
By:
Jan 25,2017
0 people found
this helpful
Ben has demonstrated to be an excellent, efficient and extremely professional agent. He is the one person you want to have there to help you when you are looking for a home not just a house. He looked after me and my husband during the whole process and he made sure we got the right fit to our needs. He is honest, caring and warm-hearted...
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Comment on agent fees
Regular
Was this helpful? Yes
Jan 25,2017
Minithumbup
By:
Jan 25,2017
0 people found
this helpful
Reliable and professional agent, handled perfectly the transaction even if we had some issues with the timing and paperworks. Really impressed with his ability and passion for is work. I strongly recommend this agent....
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Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Ahmed was very professionally dressed which makes myself as a possible renter more comfortable as I know that I will be taken care of. Ahmed was very friendly and assisted me in answering all my questions....
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Comment on agent fees
The agency fees quoted were much lower than other agents
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
He was very kind and helpfull. He contacted me alone through the phone to explain me about the room and the house...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Very helpful person, polite and professional throughout the process. Easy to get hold and very approachable. We are very happy with the service we have received. Thank you!...
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Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
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Esmee was very helpful during the whole process. Given the short time frame she was very quick and efficient.I found her very reassuring....
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Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
I wanted to leave a review for Ahmed because the kind of professionalism and service I have seen from him I very rarely saw in real estates agents today. He has come up with suggestions that fit my requirements and he made sure that he would not waste my time. He was incredibly helpful and respectful and very straightforward about fees from the very beginning....
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Dec 24,2016
Minithumbup
By:
Dec 24,2016
0 people found
this helpful
Ahmed is most committed to find the perfect and most ideal property. Only after our first conversation he was able to help me start looking for a suitable flat and was more than happy to answer any of my questions. Extremely easy going and friendly, would highly recommend! He was able to provide me with any details and had a property ready to view that same week....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
Benjamin went out of his way to assist me in finding a room to let when I was still outside the country. He and Esme were always helpful in sorting out the administrative side of the renting arrangement....
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Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
Esme is a wonderful agent and she has been very helpful during my property viewing. This is my first property search in London and Esme made easy and convenient for me. Esme has been efficient and effective from the viewing of property to the execution of paper work and securing the property. I am really pleasant with the service provided by Esme!...
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Comment on agent fees
The agent fee is reasonable.
Was this helpful? Yes
Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
this helpful
I am very satisfied with the service provided by Mr Ahmed Salman, he was very professional throughout the process and provided confidence during the transaction. Ahmed found my profile on an on-line accommodation wanted board and presented to me an apartment which was exactly what I was looking for. During our meeting at the property he was very professional in describing the property, the contract and the fees. Ahmed came across as an honest and professional Agent, this provided the confide...
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Comment on agent fees
The fees put forward by the Agent were in-line with industry standards, these were laid out clearly in the contract.
Was this helpful? Yes
Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
this helpful
Special Thanks to Benjamin Beaupierre who went over and above the call of duty. His patience, confident and outgoing manners gained my wife's and my personal trust he gave us both reassurance. We are now very happy in our new home. Fantastic service in all aspects I will definitely recommend to friends and family....
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Comment on agent fees
Very Good
Attachments
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Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
this helpful
Ahmed was incredibly helpful and responsive from the moment that I made contact with him. His service, was in fact, delightful! He even tried to go the extra mile to help me with some housing related issues, which I was extremely pleased about. I would definitely highly recommend this agent to anyone!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
this helpful
He is harding working. He show me a house according my requirement. He is cheerful and explain the term clearly....
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Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
Both Esme and Martina were very helpful and i would recommend choices to anyone! My move was sorted out very quickly. Esme told me exactly what she needed from me ie documents etc....
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Comment on agent fees
Everything was done swiftly and Professionally.
Was this helpful? Yes
Nov 27,2016
Minithumbup
By:
Nov 27,2016
0 people found
this helpful
Ahmed was very fast answering all my questions. Although I am still in Portugal he went to the property and did a live video call and showed me the place to see every detail. Very professional....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
I have been really impressed with Choices and the way that Esme handled my inquiry, she got straight to it without any delay, she actually restored my faith in letting agents. I found one of your rooms on Spareroom.co.uk and left a direct message with one of the team, I had been looking for a room for about two weeks and I was getting frustrated after each inquiry leading to a dead end and other agencies incapable of talking to me on the phone. Within an hour Esme had called me, offered me tw...
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Comment on agent fees
Good, I didn't actually take the room but the fees were very reasonable.
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
There was a mixup with the timings and who would meet me at the agreed time to view the property. I arrived in good time and Ahmed saved the day by putting me at ease (he called me and said he wouldn't be too long) whilst I waited and showed up in good spirit. He provided me with all the details regarding the property and answered my questions very efficiently. We were chatting away as we went around in the house. All in all thumbs up for his service....
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Was this helpful? Yes
Areas covered
  • E14
  • London
  • E1
  • Zones 1, 2, 3
  • E2
  • E3
  • SE16
  • SE1
  • E1W
  • E9
  • SE8
  • EC
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 0 240 3 0 0 0 0 17 0
Matthew Hawkins Matthew Hawkins
New Business Director
351 reviews

About Matthew Over 11 years experience working with Choices. "Virtually a legend in the Business" my chairman's words. Winner of the Best In London Allagents 2015 View full profile
Phillipa Shoults Phillipa Shoults
Letting Manager
75 reviews

About Phillipa No description set View full profile
Kevin Shaw Kevin Shaw
Operations Director
0 reviews

About Kevin No description set View full profile
Esme Hinton Esme Hinton
Branch Leader
261 reviews

About Esme No description set View full profile
Elena Galybina Elena Galybina
Lettings Negotiator
29 reviews

About Elena No description set View full profile
Benjamin Beaupierre Benjamin Beaupierre
Lettings Negotiator
17 reviews

About Benjamin No description set View full profile
Ahmed Salman Ahmed Salman
Lettings Negotiator
18 reviews

About Ahmed No description set View full profile
Nicolas Cachuco Nicolas Cachuco
2 reviews

About Nicolas No description set View full profile
Martina Hinds Martina Hinds
Office Administrator
0 reviews

About Martina No description set View full profile
Mark Geddes Mark Geddes
Sales Negotiator
1 reviews

About Mark No description set View full profile
Lucinda Field Lucinda Field
Sales Negotiator
0 reviews

About Lucinda No description set View full profile

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Last updated at 5:04 PM 06/01/2016 by allAgents

Complaints Procedure

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Last updated at 5:04 PM 06/01/2016 by allAgents

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