• Arafat Ali
    Arafat Ali
  • Esme Hinton
    Esme Hinton
  • Asheley Doyle
    Asheley Doyle
  • Elena Galybina
    Elena Galybina
  • Benjamin Beaupierre
    Benjamin Beaupierre
  • claim your profile
    Kevin Shaw
  • upload your photo
    Ahmed Salman
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices. Landlords, looking to safeguard your investment? Make sure you ch Read full description...oose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns. Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal. Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices

2 Devonshire Square London
City of London
EC2M 4UJ

0207 375 2020

Nov 27,2016
Minithumbdown
By:
Nov 27,2016
Featured Review
0 people found
this helpful
Ahmed was very fast answering all my questions. Although I am still in Portugal he went to the property and did a live video call and showed me the place to see every detail. Very professional....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
Featured Review
0 people found
this helpful
I have been really impressed with Choices and the way that Esme handled my inquiry, she got straight to it without any delay, she actually restored my faith in letting agents. I found one of your rooms on Spareroom.co.uk and left a direct message with one of the team, I had been looking for a room for about two weeks and I was getting frustrated after each inquiry leading to a dead end and other agencies incapable of talking to me on the phone. Within an hour Esme had called me, offered me tw...
read full review
Comment on agent fees
Good, I didn't actually take the room but the fees were very reasonable.
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
Featured Review
0 people found
this helpful
There was a mixup with the timings and who would meet me at the agreed time to view the property. I arrived in good time and Ahmed saved the day by putting me at ease (he called me and said he wouldn't be too long) whilst I waited and showed up in good spirit. He provided me with all the details regarding the property and answered my questions very efficiently. We were chatting away as we went around in the house. All in all thumbs up for his service....
read full review
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
Featured Review
0 people found
this helpful
Great person, extremely polite, really helpful, showed us around whole house, answered all we had questions fully, very satisfied with the service provided. Followed up continuously on possible ways to help me and possible alternatives of my interest....
read full review
Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
Featured Review
0 people found
this helpful
Ahmed recently helped me find a room in Bermondsey. He was very helpful and maintained a good communication throughout the process. Really appreciate his help....
read full review
Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
I recently had to go to the choices branch to complete the registration of a property. I would like to say the service from Ahmed was great - He was very friendly and helpful allowing for a efficient registration. Martina was also on hand to help as well. Thank you guys...
read full review
Comment on agent fees
Bad - Too expensive
Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
The agency staff is good. Really helpful. And most important they always there to pick calls and provide solutions to any inconvenience in the property....
read full review
Comment on agent fees
It was affordable and good according to property.
Was this helpful? Yes
Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
this helpful
Nice and professional. + He made a detailed visit and he knew how to respond to my questions. - Speak a bit too fast...
read full review
Was this helpful? Yes
Nov 08,2016
Minithumbup
By:
Nov 08,2016
0 people found
this helpful
Benjamin made my moving to England very painless and, without him, there's a good chance that I would be homeless right now. His service was astonishing and more. He made sure that I got my housing arranged and that I was satisfied at every point of the way. I surely could not have found any better agent than Benjamin....
read full review
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Both Esme and Elena were brilliant through the whole process, from Elena organising a FaceTime viewing and explaining everything about the property to Esme being incredibly helpful and informative when completing the lease....
read full review
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Esme was fantastic and has supported me through the whole processtory. she is extremely friendly and was always available when I called....
read full review
Comment on agent fees
the fees were shocking however this is my first time and I am not familiar with the current costs.
Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
Elena was polite and friendly. She was great to work with and flexible to my requirements. A great experience and I would recommend her to others...
read full review
Comment on agent fees
The agents fees were too expensive
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
The staff member that dealt with my room was Benjamin. He was very polite and extremely helpful even in out of work hours that i needed to contact him for issues there were prior of moving in. Very satisfied with both Benjamin and Ezme with whom i spoke a couple of times in the phone and was very professional and helpful as well....
read full review
Comment on agent fees
It is not the cheapest agency you can find, but at least the service and the condition of the house in moving day was in very good level
Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Professional and fast in all the transaction, well done! recommended! Benjamin helped me for most of the problems which you can find when you change a house... very flexible and smart....
read full review
Was this helpful? Yes
Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
Ben and Esme helped me secure the house I was looking for! The communication was prompt and clear and they were very transparent when giving viewings. Having my best interest in view, they would proactively seek to find better locations, prices, even furniture etc. that would meet my expectations. All in all, a wonderful team and I can say that I trust they will help make my stay at my new house great!...
read full review
Comment on agent fees
After having a hiccup with the alteration of the size of my room, Esme immediately deducted the agent's fees which I appreciated as I felt it was very genuine and integrous on her part.
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Both Esme and Benjamin were really proactive and would help/answer any queries I had as soon as they could. They would also inform me of any changes to the moving date and I would have constant communication with them, no matter the day/time. I am very grateful for all their help and guidance....
read full review
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
I have been dealing with Elena and I find her to be excellent, she takes time to understand what you want, and is very professional & thorough. Overall I'm really impressed & would highly recommend...
read full review
Was this helpful? Yes
Sep 19,2016
Minithumbdown
By:
Sep 19,2016
0 people found
this helpful
The most proactive, reliable, empathetic and professional agent I've met thus far. She kept in touch with me throughout my summer-long scramble to find accommodation in London, regularly checking up on me long after our indirect initial exchange- despite never having met me in person. Ms Hinton also intervened in and resolved a housing crisis (nothing short of a scam) which I endured after signing a contract with a different agency. She responded almost instantly- on a Sunday night- to my messag...
read full review
Comment on agent fees
good
Was this helpful? Yes
Sep 02,2016
Minithumbup
By:
Sep 02,2016
0 people found
this helpful
Esme was very friendly and helpful. Always available and answered any questions quickly and she made the whole process of sorting out my tenancy smooth and hassle free....
read full review
Was this helpful? Yes
Sep 02,2016
Minithumbup
By:
Sep 02,2016
0 people found
this helpful
Esme has been a brilliant agent. I wanted to stay over my current place and renew the contract. She let me opt for looking for myself the new tenants and explained crystal clear the fees they would have to pay. I am spanish and sometimes struggle with the language, however she was really kind and asked me everytime If I understood everything and repeated when I needed. I am aware she was under pressure, too much work but still she picked up the phone everytime I called her, sometimes even on ban...
read full review
Comment on agent fees
I found the fees to be really high, even more when you take into account the rent, deposit...I think this is more a standard company fees which I still think are really high. However, Esme was able to decrease some as explained on the review above.
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
Both were very helpful and didn't rush me through the process and were always able to answer my questions efficiently - very pleasant experience....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
I asked Benjamin to market my flat in Wapping to let and he was brilliant. Easy to speak to and contact. He has a highly positive attitude and is tenacious and extremely dedicated. He was able to let the flat out by my required deadline to excellent tenants. I am extremely pleased with his service and would highly recommend him as a very good letting agent....
read full review
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
I was looking to rent quite quickly in an area close to my office and I stumbled upon Choice's offer on Rightmove. Having contacted them, I started working with Esme on dealing with all the paperwork, references, etc, etc. She laid out all the costs on day 1 (and they matched everything they have on their website), took my through terms and conditions and even helped me deal with some matters in the flat itself (small alterations and additions to the inventory). Throughout all that she was alway...
read full review
Comment on agent fees
Agent's Fees are more than budget-friendly.
Was this helpful? Yes
Aug 20,2016
Minithumbup
By:
Aug 20,2016
0 people found
this helpful
Available whenever I required over the phone to provide information that I required or needed clarifying. Warm, friendly service, unlike many other letting agents...
read full review
Was this helpful? Yes
Aug 01,2016
Minithumbup
By:
Aug 01,2016
0 people found
this helpful
He was very helpful and was always on hand for a call even during his day off. He tried very hard to accommodate what I was looking for which I really appreciate!...
read full review
Was this helpful? Yes
Jul 31,2016
Minithumbup
By:
Jul 31,2016
0 people found
this helpful
At first it was a bumpy experience as I tried to get a place that was closer to work. The place I originally went for, just didn't work out, mainly due to a potential tenant bailing at the last minute and the landlord sticking by their policy. (All tenants must pay and move in on the same date, basically). Throughout this struggle, Choices didn't give up on me and went out looking for other suitable house shares around Aldgate and the South East. Both Ben and Elena, as well as the whole team,...
read full review
Comment on agent fees
Fair price, you will pay a bit more for long term security (or go cheaper somewhere else and potentially fall into a con).
Was this helpful? Yes
Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
I met Elena a couple of weeks ago and I found her to be very helpful, approachable, friendly and professional. Elena was very helpful answering any questions I had, finding out further information I needed and guided me through each stage from the initial holding fee right through to passing referencing. I am looking forward to signing my lease, collecting keys and moving in to a property managed by Elena. As I know it will be hassle free and enjoyable....
read full review
Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
this helpful
Very helpful and friendly, managed to process our bid for the property very quickly and efficiently. I found her to be much better than many agents I have spoken to...
read full review
Comment on agent fees
Fairly average
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
We have used RightMove website to identify a rental property that we liked in Kidbrook and Esme Hinton from Choices was the assigned manager for this home. Our experience with dealing with Esme was absolutely great from the get go when Esme managed to organise the property viewing on the same day as we were on a tight schedule to find a place to live. Following the inspection, we have asked Esme if the rental duration and start date can be changed to better suit our needs. She has negotia...
read full review
Comment on agent fees
I can't really comment on agent fees as this is the only agent I had dealt with in UK. I thought fees were reasonable.
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
Really nice and polite Service so far. I am from Germany and was very greatful to have them two. Thank you very much...
read full review
Comment on agent fees
Are ok
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
I have been in contact with several estate agents over the years, and Elena certainly stands out amongst them. Her professionalism was quickly made clear by her promptness and attention to client needs. The personal touch should also be called out as she ensured to build rapport and was open and approachable. I would strongly recommend her services in the property industry....
read full review
Was this helpful? Yes
Jul 10,2016
Minithumbup
By:
Jul 10,2016
0 people found
this helpful
I cannot recommend Elena highly enough. Every step Elena took was very professional and informative. She took the time to show me more than one property....
read full review
Comment on agent fees
Competitive
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Very impressed with Mr Ali's expertise and understanding at finding a suitable place for my partner and I. Highly recommended....
read full review
Comment on agent fees
The price is pretty standard.
Was this helpful? Yes
Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
this helpful
Elena was helpful in understanding the needs. She was considerate and inquisitive at the same time in my case related...
read full review
Was this helpful? Yes
Jun 27,2016
Minithumbup
By:
Jun 27,2016
0 people found
this helpful
Amazing professionalism and service! Explained everything in bite-size and made it very simple to take the room.Before didn't have an idea of what to look for. I would recommend Ali to everyone....
read full review
Comment on agent fees
A little pricey
Was this helpful? Yes
Areas covered
  • E14
  • London
  • E1
  • Zones 1, 2, 3
  • E2
  • E3
  • SE16
  • SE1
  • E1W
  • E9
  • SE8
  • EC
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 218 3 0 0 0 0 12 0
Arafat Ali Arafat Ali
Lettings Negotiator
10 reviews

About Arafat No description set View full profile
Esme Hinton Esme Hinton
Branch Leader
254 reviews

About Esme No description set View full profile
Asheley Doyle Asheley Doyle
Lettings Negotiator & Administrator
47 reviews

About Asheley View full profile
Elena Galybina Elena Galybina
Lettings Negotiator
26 reviews

About Elena No description set View full profile
Benjamin Beaupierre Benjamin Beaupierre
Lettings Negotiator
9 reviews

About Benjamin No description set View full profile
Kevin Shaw Kevin Shaw
Operations Director
0 reviews

About Kevin No description set View full profile
Ahmed Salman - no image available Ahmed Salman
Lettings Negotiator
6 reviews

About Ahmed No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 5:04 PM 06/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 5:04 PM 06/01/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Make an Enquiry



.