• Matthew Hawkins
    Matthew Hawkins
  • Esme Hinton
    Esme Hinton
  • George Hawkins
    George Hawkins
  • Elena Galybina
    Elena Galybina
  • Benjamin Beaupierre
    Benjamin Beaupierre
  • Nicolas Cachuco
    Nicolas Cachuco
  • Martina Hinds
    Martina Hinds
  • claim your profile
    Catherine Shinerock
  • claim your profile
    Emma Coppin
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices. Landlords, looking to safeguard your investment? Make sure you ch Read full description...oose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns. Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal. Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices

2 Devonshire Square London
City of London
EC2M 4UJ

0207 375 2020
May 26,2017
Minithumbup
Elena Galybina
By:
May 26,2017
0 people found
this helpful
Elena was super helpful and polite in all my dealings with her. I missed out on the flat the first time around, but it became available again. Elena called me straight away and we went to view together. She took her time explaining all the details/costs and even helped me take measurements which she then emailed to me. Elena even took the time to enquire about my job which was nice. I'm super grateful for her assistance as moving house can be very stressful. An asset to your business!...
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Comment on agent fees
I mean, agency fees suck.
Was this helpful? Yes
May 26,2017
Minithumbup
Nicolas Cachuco
By:
May 26,2017
0 people found
this helpful
Nicolas was able to match me with the best rooms that suited my needs. He was on top of his game and knowledgeable about each property. Would use him again in the future....
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May 19,2017
Minithumbup
Esme Hinton
By:
May 19,2017
0 people found
this helpful
Esme is really helpful and professional. she knows how to keep customers happy! I highly recommend dealing with her directly....
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May 19,2017
Minithumbup
Emma Coppin
Esme Hinton
By:
May 19,2017
0 people found
this helpful
Emma and Esme always responded to requests quickly, negotiated on my behalf and worked to get my deposit back as soon as possible....
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Comment on agent fees
Some of the fees in the contract seemed unnecessary
Was this helpful? Yes
May 18,2017
Minithumbup
Emma Coppin
Esme Hinton
By:
May 18,2017
0 people found
this helpful
Both members of staff offered quick and reliable service when questions were asked or action required. Both are a credit to your agency....
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Comment on agent fees
Rental fees were fair
Was this helpful? Yes
May 17,2017
Minithumbup
Elena Galybina
Esme Hinton
By:
May 17,2017
0 people found
this helpful
Elena was amazing - very personable and took my preferences and considerations in mind when reviewing the properties. Arrangung viewings with her was quick, easy and painless. She was supwr up front about the process and fees as well!...
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May 15,2017
Minithumbup
Elena Galybina
Esme Hinton
By:
May 15,2017
0 people found
this helpful
Everyone at Choices were extremely cooperative and helpful throughout the entire process, from first contact all the way through to signing the contract. I would highly recommend Choices to all who are looking to rent a room in London. I was working with Elena who gave me alll the information I needed and was very quick to get the paperwork arranged for me. I would be happy to pass on her contact details for any future renting opportunities....
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Comment on agent fees
Good
Was this helpful? Yes
May 09,2017
Minithumbup
Esme Hinton
By:
May 09,2017
0 people found
this helpful
Esme was very helpful when I recently had an issue with a move in date. She was able to change the date to a bank holiday as I has asked, which made my life much easier!...
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Comment on agent fees
Fees were more than I initially expected because wasn't aware of the referencing fee, or that there would be a fee at the end of the stay.
Was this helpful? Yes
Apr 27,2017
Minithumbup
Nicolas Cachuco
By:
Apr 27,2017
0 people found
this helpful
I found his way of doing the job quite good. What I liked first is that I got a call when I applied via rightmove which means the agent is motivated for renting. The actually best idea of him was to add me on whatsapp so we could stay in contact for the whole time. I found it better since it was more personal. He also managed to arrange a meeting just for me which was very satisfactory and we talked a lot about living in London etc. which has revealed some interesting facts about living in Londo...
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Apr 24,2017
Minithumbup
Catherine Shinerock
By:
Apr 24,2017
0 people found
this helpful
Catherine is very friendly and professional. She helped me find a suitable property very fast and during the she was very helpful and knowledgeable...
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Apr 20,2017
Minithumbup
Esme Hinton
By:
Apr 20,2017
0 people found
this helpful
It was great helping and kindness for me who has been London quite short time looking for new great place....
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Comment on agent fees
so so
Was this helpful? Yes
Apr 15,2017
Minithumbup
By:
Apr 15,2017
0 people found
this helpful
Ahmed is one of the friendliest agents I have met in London. I was initially impressed by his responsiveness to my inquiry, the care he took to find out what I was looking for in the property I was enquiring about, and the extra work he put in to finding a several similar properties to view (all of which met my requirements). During the viewing he was interested, took the time to point out all of the desirable features of the property, sat down to go through the upfront costs of renting the pr...
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Comment on agent fees
I had no issues with this Agent's Fees
Was this helpful? Yes
Apr 13,2017
Minithumbup
Nicolas Cachuco
Martina Hinds
By:
Apr 13,2017
0 people found
this helpful
Nicolas has changed my mind to rent a room in central of London instead of a studio. He makes a real good first impression that it is very important as well. Since Nicolas was very patient to show me five different houses in walk distance; I could see that I would live in a nice area. Then because of him I gave up the studio that I was about to pay the deposit and admin fee. Thanks Nicolas for finding the closest space for me from my work in London....
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Comment on agent fees
ok
Was this helpful? Yes
Apr 11,2017
Minithumbup
Esme Hinton
By:
Apr 11,2017
0 people found
this helpful
Ahmed performed excellent service, ready to help in any of my enquiries, and most important easy to deal with, I had same issues completing my paper but he was patient and very helpful, thanks Ahmed...
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Comment on agent fees
I don't mind to pay fees when the service is as good as Ahmed's
Was this helpful? Yes
Apr 03,2017
Minithumbup
Martina Hinds
By:
Apr 03,2017
0 people found
this helpful
Ahmed and Martina have been so much help through out the whole experience informing me of what was going on and any changes happening during the process. Martina answered any questions I had through e-mail or directed me to who I should speak to if she couldn't help. Overall they both it made a process that sometimes can be stressful and worrying into a relaxing and dare I say enjoyable one....
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Comment on agent fees
Fee's not sure about seems to be fair not really got a comparison though
Was this helpful? Yes
Mar 29,2017
Minithumbup
Benjamin Beaupierre
Esme Hinton
By:
Mar 29,2017
0 people found
this helpful
Ben and Esme were really patients with us. They understood all our needs and I could see that they did their best to find us what we were looking for!They have been friendly, available to answer all the time and they expleined everything properly to us....
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Comment on agent fees
Very good
Was this helpful? Yes
Mar 29,2017
Minithumbup
Nicolas Cachuco
By:
Mar 29,2017
0 people found
this helpful
Nicolas was a great help. At the time I enquired for a property to rent I was abroad in Pakistan looking to make my return to London. What seemed and felt like an impossible circumstance with having to find the right place along with all the stuff i had to deal with, he quickly understood my situation and went out of his way to show me some properties even while i was still abroad through facetime. We then remained in contact for just over a month as he kept me updated and showed me as many suit...
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Comment on agent fees
It was alright
Was this helpful? Yes
Mar 27,2017
Minithumbup
Benjamin Beaupierre
By:
Mar 27,2017
0 people found
this helpful
He's a really good guy, very kind and helpful. Good manners and great job. I would sincerely recommend him....
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Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
this helpful
Ahmed is probably the nicest most helpful estate agent I have dealt with. He made our move smooth and stress-free. I would definitely recommend and hopefully use him again when we next move. Thanks Ahmed! We love our flat. Becky and Rich x...
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Comment on agent fees
Don't remember
Was this helpful? Yes
Mar 14,2017
Minithumbup
Elena Galybina
By:
Mar 14,2017
0 people found
this helpful
I had a great experience of vewing a room at choices estate agent. Elena is very helpful and friendly during the process. I received quick reponse even on weekends. Nice job!...
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Mar 11,2017
Minithumbup
By:
Mar 11,2017
0 people found
this helpful
Very helpful Ahmed, came on time, was very nice while showing the property. Very kind and cared about my needs...
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Was this helpful? Yes
Mar 10,2017
Minithumbup
Nicolas Cachuco
By:
Mar 10,2017
0 people found
this helpful
Nicholas was very helpful and professional, which put me at ease immediately. He answered questions and offered suggestions, and made everything a lot easier! He was patient and once I was decided he explained everything clearly. Thanks for the help Nicholas !...
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Was this helpful? Yes
Mar 09,2017
Minithumbup
Martina Hinds
By:
Mar 09,2017
0 people found
this helpful
Martina is the best in her work .thank you and I hope to have in the future one person like you when I need to resolve something ..thank you one more time...
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Comment on agent fees
The agent Martina Hinds is not good ..is very good !!
Was this helpful? Yes
Mar 07,2017
Minithumbup
By:
Mar 07,2017
0 people found
this helpful
my experience with this agent was very good. Flat was perfect,service was great. He's been professional,helpful and friendly. Would recommend for sure...
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Mar 07,2017
Minithumbup
Martina Hinds
By:
Mar 07,2017
0 people found
this helpful
Nice person and the best on hard work . Very patients with us and very friendly five stars for briliant service...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
Ahmed is one of the very few representatives who had made sure that I find a house for myself. He has always been cooperative and punctual in all our meetings. With a smile on his face, he makes sure to help people find the best for themselves....
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Was this helpful? Yes
Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
Hi We interacted with Ahmad couple of times now as part of our house hunt and found him really helpful n cooperative. Not only that he assisted us fully to find the right house, but he is quite patient, supportive and friendly which is utmost important in the field he is in. He ensures his customers go out with satisfaction and smile and his right attitude helps him achieve this. I would recommend Ahmad's name to my other friends who will look for house in future. Thanks Shweta..Tenant...
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Mar 03,2017
Minithumbup
Esme Hinton
By:
Mar 03,2017
0 people found
this helpful
Esme is an enthusiastic and reactive person who took the time to well understand what I was looking for in terms of price, location and other characteristics. Clear and good communication about the contract as well. Top agent !...
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Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
Thank you Choices for the property forge properties selection. The staff showed fast and efficient work. Ahmed, carefully showed properties and was familiar and very friendly with all tenants and landlords. He always checked in advance, does our meeting at the property agreed or not. In case of any questions he gives an advice and describes all information elaborately to make it clear. Thank you choices, for your work....
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Was this helpful? Yes
Feb 27,2017
Minithumbup
By:
Feb 27,2017
0 people found
this helpful
Ahmed was keen to understand what I wanted. He showed me a range of one flatshares so that I could choose. He politely followed up and rearranged viewing as per customer convenience....
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Comment on agent fees
He was upfront on agency fees which I believe is on higher side.
Was this helpful? Yes
Areas covered
  • E14
  • London
  • E1
  • Zones 1, 2, 3
  • E2
  • E3
  • SE16
  • SE1
  • E1W
  • E9
  • SE8
  • EC
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 0 266 3 0 0 0 0 20 0
Matthew Hawkins Matthew Hawkins
New Business Director
358 reviews

About Matthew Over 11 years experience working with Choices. "Virtually a legend in the Business" my chairman's words. Winner of the Best In London Allagents 2015 View full profile
Esme Hinton Esme Hinton
Branch Leader
271 reviews

About Esme No description set View full profile
George Hawkins George Hawkins
Lettings Manager
17 reviews

About George No description set View full profile
Elena Galybina Elena Galybina
Lettings Negotiator
33 reviews

About Elena No description set View full profile
Benjamin Beaupierre Benjamin Beaupierre
Lettings Negotiator
19 reviews

About Benjamin No description set View full profile
Nicolas Cachuco Nicolas Cachuco
Lettings Negotiator
7 reviews

About Nicolas No description set View full profile
Martina Hinds Martina Hinds
Office Administrator
4 reviews

About Martina No description set View full profile
Catherine Shinerock Catherine Shinerock
1 reviews

About Catherine No description set View full profile
Emma Coppin - upload your photo Emma Coppin
2 reviews

About Emma No description set View full profile

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Last updated at 5:04 PM 06/01/2016 by allAgents

Complaints Procedure

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Last updated at 5:04 PM 06/01/2016 by allAgents

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