• Nicola MacDonald
    Nicola MacDonald
  • Lynsey Dunn
    Lynsey Dunn
  • Greg Attwood
    Greg Attwood
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    Kevin Shaw
  • claim your profile
    Gregory Attwood - Caterham
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    Nicola MacDonald & Lynsey Dunn
Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices. Landlords, looking to safeguard your investment? Make sure you ch Read full description...oose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns. Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal. Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices

38 Croydon Road Caterham
Surrey
CR3 6QB

01883 330500

Dec 01,2016
Minithumbup
By:
Dec 01,2016
Featured Review
0 people found
this helpful
Greg was a great help to myself and my partner whilst we were looking for a property to rent, he had good knowledge and was very helpful and was able to guide us in the right direction. He also answered our questions very well and stayed in regular contact. Nothing was to much hassle. Hard worker....
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Comment on agent fees
fair
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
Featured Review
0 people found
this helpful
Greg is very helpful person and very friendly and polite The best selling agent so far he does send us emails every day with the new properties they have on....
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Comment on agent fees
Very good
Was this helpful? Yes
Jul 01,2016
Minithumbup
By:
Jul 01,2016
Featured Review
0 people found
this helpful
I found the house on rightmove and zoopla.co.uk/. Although there was a limited number of photos they showed the house off well. After sending a message through to the office Greg was on the phone to me within the hour. He we well informed about the house and set up a meeting within a short time. After a short tour of the house informing me of all the features as well as the schools which were important to me. He was polite and brought the current tenant into the conversation so she could explain...
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Jun 29,2016
Minithumbup
By:
Jun 29,2016
Featured Review
0 people found
this helpful
Very helpful and pleasant even going out of her way to arrange out of hours viewings when we were looking. Always returned our phone calls if unavailable at the time....
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Comment on agent fees
Average.
Was this helpful? Yes
Jun 27,2016
Minithumbup
By:
Jun 27,2016
Featured Review
0 people found
this helpful
Gregory has been extremely informative and helpful throughout the process so far. For someone who is relatively new he has handled our house purchase with the upmost professionalism and care. Gregory has always kept us updated with daily calls which has really made me and my partner feel at ease with this being our first home we are purchasing. Nicola and Lynsey have also been very helpful. A big thank you! Jason & Hayley...
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Jun 27,2016
Minithumbup
By:
Jun 27,2016
0 people found
this helpful
Lynsey was helpful and patient for me getting back to her and helped me through what I was required to get many thanks...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
this helpful
Very friendly, positive and warm. Always goes the extra mile to help us with any querie or concern and has put myself and my partner at ease during a very stressful time of purchasing our first property....
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Jun 02,2016
Minithumbup
By:
Jun 02,2016
0 people found
this helpful
Lyndsey fully understood my requirements and was in constant contact about properties coming through. She was very geared towards helping me and made me feel like I was the most important client. Fantastic customer services, would highly recommend....
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Jun 02,2016
Minithumbup
By:
Jun 02,2016
0 people found
this helpful
Throughout my adult years, I have been renting properties and become an expert with agencies, Gregory Attwood was easy to talk to and extremely responsive and had quick suggestions for homes to view based on what I was looking for. And the most important take the pressure off of me....
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Comment on agent fees
similar to other agencies.
Was this helpful? Yes
May 27,2016
Minithumbup
By:
May 27,2016
0 people found
this helpful
My property is being re let for the first time after a painless first 12 months. Lynsey has kept me well appraised of the re lettinf process and updated on progress finding a new tenant. Lynsey is clearly in control of the situation which makes my life so much easier....
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Comment on agent fees
Fees are competitive.
Was this helpful? Yes
May 26,2016
Minithumbup
By:
May 26,2016
0 people found
this helpful
I have recently sold my property with Choices and Nicola MacDonald was my first point of contact. Selling a property is both emotional and stressful, Nicola understood both these emotions and placed me at ease very quickly on meeting her. I had arranged a number of valuations, unsure whether or not to put my property on the market, I found Nicola friendly and honest. She was upfront and clear which I think is important when this isn't something you do everyday, hence why I chose to go wit...
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Comment on agent fees
Nicola and I had a very candid discussion regarding fees and I was fortunate that Nicola found a buyer willing to pay the fees.
Was this helpful? Yes
May 26,2016
Minithumbup
By:
May 26,2016
0 people found
this helpful
I have not known or dealt with Nicola for long, however she comes across both friendly and presentable. Furthermore my dealings with her so far suggest she is professional and efficient. Keep up the good work....
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Comment on agent fees
We were able to negotiate the fee down to a level we felt was fair.
Was this helpful? Yes
May 25,2016
Minithumbup
By:
May 25,2016
1 people found
this helpful
Greg has been extremely helpful post move. Whenever I've talked to Greg on the phone he has been very polite and informative, being able to direct me to what I needed. After moving through Choices, I suddenly relealised that mail would be forwarded to my old address (also rented through choices). When raising this with Greg he assured me he would take care of this, and he did! It happens all too often when people promise something and don't follow it up. Greg is someone who follows up on t...
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May 20,2016
Minithumbup
By:
May 20,2016
1 people found
this helpful
Excellent service. House was on the market for just 1 week and sold twice! Well informed staff, 2 very good viewing days....
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Comment on agent fees
N/A
Was this helpful? Yes
May 17,2016
Minithumbup
By:
May 17,2016
0 people found
this helpful
Greg Attwood has consistently been on the ball with helping us to locate a suitable property to rent and has been an absolute pleasure to deal with throughout. Greg is the template for the level of service that most estate agents would like to aspire to and I can't recommend him highly enough....
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Comment on agent fees
Haven't got there yet.
Was this helpful? Yes
May 09,2016
Minithumbup
By:
May 09,2016
0 people found
this helpful
I have been using choices of Caterham for a while now, thay keep me well informed With regular e-mails which are also backed up by a phon call, I like the fact that you speak to the same person (linsey Dunn) each time, linsey has always been on the ball, able to answer any question's I've had, she comes a cross as approachable and willing to help, my one down side is that the fees at choices are not the cheapest around but the service is good...
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Comment on agent fees
not the cheapest around
Was this helpful? Yes
May 04,2016
Minithumbup
By:
May 04,2016
0 people found
this helpful
Lynsey is a very friendly person, she tried to explain things very well and she gave us a chance to ask her questions. We wish her all the best in her job. Ernest...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
this helpful
Really friendly Very helpful with finding me a new home and has done everything possibly to ensure it all goes through smoothly thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
Nicola came to view the flat & was very professional. I'd had another agent round before her, but we didn't talk figures, as she came in her boss's place & she was going to call me the following day. Nicola did talk figures & took a duplicate set of keys & called me the next day to say she had tenants, at the original rent we discussed. I was amazed by the speed! The other agent called later & I was able to tell her that it was a done deal. Since then we have been in contact ...
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Comment on agent fees
I didn't know how much to expect. A friend who lets property has told me that 15% for full management is steep, but she lives in a different part of the country. The 6 month fee free offer is very good.
Was this helpful? Yes
Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
this helpful
CHOICES: Hardest working Estate Agents ever! Nicola! Gets the job done. Thank you! They earn every bit of their commission...
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Comment on agent fees
Great if ur selling, not so great if buying!
Was this helpful? Yes
Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
this helpful
Greg has been very helpful, always answer the phone or gets back to me as soon as he's free, very helpful & polite nothing to much trouble....
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Comment on agent fees
Ok
Was this helpful? Yes
Apr 18,2016
Minithumbup
By:
Apr 18,2016
0 people found
this helpful
We have found Choices very professional. Our telephone calls are returned very quickly and we are kept up to date with information concerning our sale. We are very satifisfied with the service we are receiving....
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Comment on agent fees
The fees are fair.
Was this helpful? Yes
Apr 18,2016
Minithumbup
By:
Apr 18,2016
0 people found
this helpful
I have found Lynsey to be professional, proactive and on the ball. She has made regular contact with updates and not had to be chased. I have every confidence in letting her deal with my property and think that she is indeed an asset to your company....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
Linsey and Nicola were both friendly and professional throughout my rental with them, nothing was too much . I personally was not in a good place but thankfully because of these two agents my living arrangements were enjoyable and I would not hesitate in recommending choices for these reasons...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
Excellent service, very friendly, easy to get hold of and very supportive. We are very happy with the service we have received and will definitely recommend you to everyone in the area :)...
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Comment on agent fees
The buyer is paying the fees for us (1.7% of property price I think)
Was this helpful? Yes
Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
Greg has been very helpful in trying to find properties suitable for us. He has listened to our requirements and taken the time to try to find an appropriate place. He is very presentable and always smiles when speaking to customers. Very pleasant person to deal with. Many thanks....
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Comment on agent fees
Fee's are always quiet high from agencies, however some offer to waive some fee's. Lets hope Greg can do the same.
Was this helpful? Yes
Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
Hi there, I met Lynsey Dunn last week regarding a property in want to rent. I found her to be a very positive, punctual and easy going person. She answered my questions, and was and still is a great support throughout the process of getting the property I am interested in. Thank you. Pravda Yaneva...
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Was this helpful? Yes
Mar 16,2016
Minithumbup
By:
Mar 16,2016
0 people found
this helpful
Lynsey has been very helpful and professional throughout the process. Excellent Service and will recommend her to all my friends....
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Comment on agent fees
not sure
Was this helpful? Yes
Mar 01,2016
Minithumbup
By:
Mar 01,2016
0 people found
this helpful
Lynsey has been a wonderful support in the matter of moving into my new letting property, I would highly recommend Lynsey to anyone that was looking for any property in the area. Nicola was the person who showed us around the property and was very helpful and explained things clearly to us....
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Comment on agent fees
a bit high the fees but the service has been excellent
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Both agents were very helpful in my time of need and without doubt treated me the best compared to other estate agents in Caterham...
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Comment on agent fees
I believe it is standard with other estate agents
Was this helpful? Yes
Feb 22,2016
Minithumbup
By:
Feb 22,2016
0 people found
this helpful
Lynsey has been fantastic negotiator ,reliable, she kept me update through the process,she's very approachable,with good manner....
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Comment on agent fees
The fees is reasonable
Was this helpful? Yes
Feb 18,2016
Minithumbdown
By:
Feb 18,2016
0 people found
this helpful
Poor customer service, fine when you want to rent a property but terrible when you move out. AVOID using or having anything to do with choices...
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Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
I was really nervous about my first-time buy but Lynsey has made it so easy for me. She has been really helpful and updated me with every process along the way which has helped. She always sounds really happy on the phone and seemed really friendly when I met her at the open day for the property....
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Was this helpful? Yes
Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
Nicole, was Professional and thorough in all that she did and it was a pleasure to have worked with her for the sale of this Property. Plus to get more than 25 Potential buyer in one week was Incredible. Great job well done !!...
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Comment on agent fees
Nicola suggested that the buyer could pay the fees which I was not aware was possible. Great move.
Was this helpful? Yes
Feb 11,2016
Minithumbup
By:
Feb 11,2016
0 people found
this helpful
Lynsey Dunn is a great Estate Agent who does her work in a very professional manner. She managed to get me a very good apartment and all the requirement were clearly explained and all my concerns addressed professionally. I would definitely recommend her to anybody looking for accommodation whether buying or renting....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Areas covered
  • CR3
  • CR6
  • CR8
  • RH7
  • RH8
  • RH9
  • TN8
  • TN16
  • TN13
  • TN14
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £20,000
  • Max: £735,000

Letting
  • Min: £0
  • Max: £238,000

NALS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
122 3 250 3 31 0 45 0 23 3
Nicola MacDonald Nicola MacDonald
Branch Leader
186 reviews

About Nicola No description set View full profile
Lynsey Dunn Lynsey Dunn
Negotiator
50 reviews

About Lynsey No description set View full profile
Greg Attwood Greg Attwood
Negotiator
12 reviews

About Greg No description set View full profile
Kevin Shaw Kevin Shaw
Operations Director
0 reviews

About Kevin No description set View full profile
Gregory Attwood - Caterham - upload your photo Gregory Attwood - Caterham
1 reviews

About Gregory No description set View full profile
Nicola MacDonald & Lynsey Dunn - upload your photo Nicola MacDonald & Lynsey Dunn
1 reviews

About Nicola No description set View full profile

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Last updated at 4:58 PM 06/01/2016 by allAgents

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Last updated at 4:58 PM 06/01/2016 by allAgents

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