Croydon, CR2
4.8/5, 1217 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
90% lettings fee satisfaction

Property Features

Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 1217
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
11th Mar 2022
reviewed by 'A'
“We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave ......”
20th Dec 2021
reviewed by 'Maria'
“We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help ......”
11th Dec 2019
reviewed by 'Luinete'
“Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to ......”
22nd Nov 2019
reviewed by 'Earl'
“Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ......”
12th Nov 2019
reviewed by 'Vince'
“I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
41 - 43 Brighton Road
Croydon
Greater London
CR2 6EB
02086801699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £25,000 £2,005,000
Lettings 92% 90% £460 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
147 6 473 14 180 0 338 0 56 3
Areas covered
  • CR2
  • CR0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Charlotte is a credit to your branch. She was really ......”

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Jul 23,2015
Minithumbup
By: 'Bailea47'
Jul 23,2015
0 people found
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Charlotte is a credit to your branch. She was really helpful and friendly on every occasion that we spoke to her, She went out of her way to answer all our questions, and kept us informed about what was going on, She was amazing,...
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“I spoke to Joshua Mitchell in Croydon choices. He was ......”

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Jul 23,2015
Minithumbup
By: 'Ashley'
Jul 23,2015
0 people found
this helpful
I spoke to Joshua Mitchell in Croydon choices. He was very professional and helpful. His customer services was brilliant and I would definitely recommend choices to friends and family....
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“I found charlotte very polite and consistent in trying to ......”

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Jul 23,2015
Minithumbup
By: 'Lisa'
Jul 23,2015
0 people found
this helpful
I found charlotte very polite and consistent in trying to help me find a property, she was constantly in contact with updates and if anything fell through she would try and find something else straight away, I felt that she genuinely cared about helping me ...
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“Sasha has been very helpful trying to find me and ......”

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Jul 23,2015
Minithumbup
By: 'Conor'
Jul 23,2015
0 people found
this helpful
Sasha has been very helpful trying to find me and my family a property. She know that I have a very strict budget and cannot go over. She understand my situation and is there to offer me support. She is a delight to talk to ...
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“Will has been very helpful. As an estate agent, he ......”

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Jul 22,2015
Minithumbup
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Will
By: 'Serina'
Jul 22,2015
0 people found
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Will has been very helpful. As an estate agent, he has gone above and beyond. Really nice lad who went the extra mile....
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“Will from the Croydon branch helped me out a lot , ......”

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Jul 22,2015
Minithumbup
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By: 'Paulo'
Jul 22,2015
0 people found
this helpful
Will from the Croydon branch helped me out a lot , I needed a place to rent very quickly as my current landlord was selling the flat I told him exactly what I needed and he delivered, I recommend Will to all my friends because the ...
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“Joshua Mitchell was very helpful and professional at all times. ......”

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Jul 22,2015
Minithumbup
By: 'DT'
Jul 22,2015
0 people found
this helpful
Joshua Mitchell was very helpful and professional at all times. He kept me informed on a regular basis and contacted me as and when arranged. A very positive experience....
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“Sasha helped me buy my first investment property, I hope ......”

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Jul 22,2015
Minithumbup
By: 'Mr'
Jul 22,2015
0 people found
this helpful
Sasha helped me buy my first investment property, I hope to work with her long term as she has made this purchase so pleasent. Sasha was helpful and always free to talk, she returned my calls out of hours and I appreciate everything she has ...
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“Katie has been very helpful and proactive in settling a ......”

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Jul 22,2015
Minithumbup
By: 'Shanthini'
Jul 22,2015
0 people found
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Katie has been very helpful and proactive in settling a suitable tenant to rent our property. She is always positive and a pleasure to deal with. She does what she says she will do and on time. Would be delighted to work with her again....
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Comment on agent fees
Fees were fair for the deal obtained
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“Joshua mitchell helped me with a property I was interested ......”

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Jul 22,2015
Minithumbup
By: 'Helen'
Jul 22,2015
0 people found
this helpful
Joshua mitchell helped me with a property I was interested in the croydon area, he was helpful and I would recommend him at choices to my work friend who will be looking for a property in November....
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Comment on agent fees
Ok
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“Stephanie has been and continues to be excellent in her ......”

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Jul 22,2015
Minithumbup
By: 'Dave'
Jul 22,2015
0 people found
this helpful
Stephanie has been and continues to be excellent in her approach with us as buyers. She provides an honesty and integrity in her work, while seemingly going the extra mile to ensure that we as buyers feel catered for. It is due to Stephanie's work ...
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“I called choices Croydon at the end of June this ......”

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Jul 22,2015
Minithumbup
By: 'Heidi'
Jul 22,2015
0 people found
this helpful
I called choices Croydon at the end of June this year and met with Joshua Mitchell on the other end of the phone he was very efficient to speak with and deal with all my enquiries when looking to rent a property. I found him ...
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“Michael has been diligent, clear and concise whenever he has ......”

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Jul 22,2015
Minithumbup
By: 'Miss'
Jul 22,2015
0 people found
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Michael has been diligent, clear and concise whenever he has dealt with me. He has been honest in his approach , not promising any more than he can deliver, which I find admirable. Lines of communication were really good. Job well done....
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“William is a breathe of fresh air. He is a ......”

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Jul 22,2015
Minithumbup
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Will
By: 'jake'
Jul 22,2015
0 people found
this helpful
William is a breathe of fresh air. He is a really warm and friendly person and exceeded my expectations on how estate agents work. He always kept my updated with new properties and was always professional....
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Comment on agent fees
Could be cheaper
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“I chose Choices after been recommended by a person who ......”

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Jul 22,2015
Minithumbup
By: 'Sean'
Jul 22,2015
0 people found
this helpful
I chose Choices after been recommended by a person who had used Katie in the past. Having had some bad experiences with letting agents before I was a little wary about using any. This has not been the case with Katie and Choices. I found ...
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“Fantastic. Sorted every thing for us. Cannot fault them in ......”

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Jul 22,2015
Minithumbup
By: 'dan'
Jul 22,2015
0 people found
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Fantastic. Sorted every thing for us. Cannot fault them in any way. Even sorted who the previous tennent gas and electric provider was for us. Very happy with the service...
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“You always get nervous when having to hand over over ......”

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Jul 22,2015
Minithumbup
By: 'Bethany'
Jul 22,2015
0 people found
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You always get nervous when having to hand over over lots of money and not being too well at the time but was welcomed really nicely at the door, with everything set up and ready to go and did not take long at all to ...
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“Michael was a very pleasant agent, he helped me with ......”

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Jul 22,2015
Minithumbup
By: 'Ana'
Jul 22,2015
0 people found
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Michael was a very pleasant agent, he helped me with finding a property after one fell through due to unforeseen circumstances....
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“I met Joshual Mitchell from Choices in Croydon, to obtain ......”

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Jul 22,2015
Minithumbup
By: 'Augustus'
Jul 22,2015
0 people found
this helpful
I met Joshual Mitchell from Choices in Croydon, to obtain information regarding letting a property for myself and my wife. I found his customer service outstanding and he was very help, his manner was professional and he provided me the information I required, he also ...
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“Choices was excellent at getting this deal agreed. Very fast ......”

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Jul 21,2015
Minithumbup
By: 'Khan'
Jul 21,2015
0 people found
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Choices was excellent at getting this deal agreed. Very fast and Efficient. Stephen dealt with this personally and he was a pleasure to do business with. Will be using Choices again....
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“Choices have been very good at finding me a property. ......”

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Jul 15,2015
Minithumbup
By: 'Julia'
Jul 15,2015
0 people found
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Choices have been very good at finding me a property. As an investor it is good to have an agent that looks for what I am after. Stephen never wastes my time and I will definitely use him again....
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“Sasha has been very helpful trying to find me a ......”

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Jul 14,2015
Minithumbup
By: 'Lisa'
Jul 14,2015
0 people found
this helpful
Sasha has been very helpful trying to find me a property to rent out. She is always available when I need to talk to her and always gets back to me even if she is busy. She has excellent property knowledge and would recommend her....
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“Stephen was attentive and efficient in selling my property. He ......”

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Jul 09,2015
Minithumbup
By: 'Julian'
Jul 09,2015
0 people found
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Stephen was attentive and efficient in selling my property. He communicated regularly and negotiated well on my behalf. I would recommend him to any potential vendor....
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“Sasha was a great help I felt she done her ......”

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Jul 09,2015
Minithumbup
By: 'H'
Jul 09,2015
0 people found
this helpful
Sasha was a great help I felt she done her very best to achieve exactly what price I wanted for my property. I appreciate choices help!...
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Comment on agent fees
Reasonable
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“Choices are excellent and have found me new tenants to ......”

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Jul 09,2015
Minithumbup
By: 'jones'
Jul 09,2015
0 people found
this helpful
Choices are excellent and have found me new tenants to move in on 1st August 2015 , on a long lease and paying a great rent of £1525 a month and not only that the tenants are paying 6 months up front Katie presented many potential tenants which is ...
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Comment on agent fees
very fair
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“Will demonstrates a high level of competency in the skills ......”

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Jul 09,2015
Minithumbup
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Will
By: 'Peter'
Jul 09,2015
0 people found
this helpful
Will demonstrates a high level of competency in the skills and knowledge required, he has outstanding communications skills, always keeps me informed. its so refreshing to find excellent examples of great service. I shall definitely recommend choices....
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Comment on agent fees
I am happy with the fees I paid, no problems which is a good thing.
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“Never have I ever had such a pleasant experience renting ......”

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Jul 09,2015
Minithumbup
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Will
By: 'Toya26'
Jul 09,2015
0 people found
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Never have I ever had such a pleasant experience renting a property. When I had initially called the office to ask about the properties available, Will answered my call. There were no properties available at the time to suit my needs, but Will assured me ...
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“i would like to write that i was very happy ......”

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Jul 09,2015
Minithumbup
By: 'Tan'
Jul 09,2015
0 people found
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i would like to write that i was very happy with the service in which i was given. Michael really helped us make the decision with ease. The place is perfect Thank you...
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“I was very pleased with the connection and the level ......”

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Jul 09,2015
Minithumbup
By: 'carol'
Jul 09,2015
0 people found
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I was very pleased with the connection and the level of service which was provided and would recommend him to other clients...
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“Sasha has just helped my wife and I buy a ......”

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Jul 08,2015
Minithumbup
By: 'J'
Jul 08,2015
0 people found
this helpful
Sasha has just helped my wife and I buy a house I am very happy with the purchase and soon will be moving in. Thank You for your help Choices....
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Staff picture Nicola
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Staff picture Will
(179)
No image available Grant
(7)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices, Croydon CR2 6EB



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Choices

Branch - Croydon, CR2

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