93% sales valuation accuracy
96% sales fee satisfaction
92% lettings valuation accuracy
82% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ...
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Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Latest Reviews
2nd Nov 2023
reviewed by 'Martyn N'
10th Sep 2021
reviewed by 'Kitty Bocking'
9th Jul 2021
reviewed by 'Kay hawkins'
12th Apr 2018
reviewed by 'Robert'
15th Dec 2017
reviewed by 'Jojo'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 96% | £110,000 | £660,000 |
| Lettings | 92% | 82% | £380 | £1,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 71 | 4 | 263 | 10 | 95 | 0 | 155 | 0 | 30 | 2 |
Areas covered
- RH10
- RH11
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Oct 19,2012
Oct 19,2012
9
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excellent comunication with the agent regarding the availability of the property,everything explained correctly regarding deposit and referencing.we would both recomend choices....
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Oct 10,2012
Oct 10,2012
8
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excellent communication with staff, they are really helpful specially both of them when i needed i concern they always support me over hall excellent.
(well all staff are helpful)
keep it up....
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Oct 05,2012
Oct 05,2012
11
people found
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this helpful
I was very pleased with the service i got from adam. he really helped me with setting into our flat. if we had any problems he would deal with them straight away, nothing was to much trouble for him.
very friendly, helpful, just what you ...
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Oct 05,2012
Oct 05,2012
13
people found
this helpful
this helpful
Morgan has been very helpful in finding new tenants; liasing between me and the prospective tenants, keeping me up-dated along the way. The property is individual, and I have particular concerns regarding the nature of the tenancy so his input was most helpful. I look ...
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Oct 04,2012
Oct 04,2012
11
people found
this helpful
this helpful
The agent was always very helpful, always ready to answer any question or concern. All the procedure since visit the property, decide to rent it and sign the contract, everything was done quickly and on a easy way to trust and understand....
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Oct 02,2012
Oct 02,2012
12
people found
this helpful
this helpful
Choices have provided me with excellent service ... here are just a few of the things that they have helped me with:
Adam assisted me in finding a suitable property, within my budget and criteria in terms of area in other words he LISTENED - something ...
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Oct 01,2012
Oct 01,2012
11
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this helpful
this helpful
Hi there im tenant for this flat wich is rented from choices , the staff were realy helpful specialy adam he was realy nice person trustful and honest , he helpe me to find the property,so im happy with the agency choices and the staff they ...
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Sep 28,2012
Sep 28,2012
2
people found
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this helpful
I was looking to rent a property ASAP, Darren was very friendly and helpful.
He kept my informed every day of any new properties i might be in, and this made the situation stress free for me.
He listened to what I needed in a ...
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Sep 25,2012
Sep 25,2012
1
people found
this helpful
this helpful
He showed us around the house and explained as much as he could even though the tenant was there and was being awkward. We loved the house and he sold it to us even more explaining how we could get the White goods for the ...
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Sep 17,2012
Sep 17,2012
3
people found
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very helpful and friendly
got our house on the market very quickly and photos where good and clear
worked hard for us to sell our property and managed to sell in less than a week
if we ever move again would use choices...
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Sep 06,2012
Sep 06,2012
1
people found
this helpful
this helpful
Darren arranged a viewing at short notice for me
Very polite and professional on phone
Arrived at property on time
Very welcoming introducing himself and colleague
And well dressed
Gave tour of property
Darren phoned afterwards for feed back on property
The property was not ...
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Sep 04,2012
Sep 04,2012
5
people found
this helpful
this helpful
My experience with Choices of Crawley has always been pleasant, professional and efficient. They have always been able to provide the property I need in the location I need. I had a few difficulties with my move and Adam, Helen and the rest of the ...
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Sep 03,2012
Sep 03,2012
1
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mr brown helped keep both parties informed every step of the way and calmed the frustrated seller down when things were dragging.also very helpfull and friendly....
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Aug 28,2012
Aug 28,2012
2
people found
this helpful
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My sale with choices was really smooth and easy from start to finish. They pretty much took care of everything including recommending me a very fast and responsive solicitor. I would recommend them to anyone else looking to buy or sell. My contact there was ...
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Aug 25,2012
Aug 25,2012
2
people found
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I went to choices to find a three or four bed property to rent for myself and my family although we have not found anything as yet I have been in contact with Darren for over a week now and he has been truly fantastic ...
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Aug 25,2012
Aug 25,2012
3
people found
this helpful
this helpful
I started giving up on agents. Then I came across choices gave them a call and a gentleman called Darren broom picked up. Couldn't believe cheerful and helpful he was even at 9am. Darren has put faith in agents for me. He spoke very highly ...
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Aug 24,2012
Aug 24,2012
5
people found
this helpful
this helpful
In my search for a new home I have visited the majority of estate agents in Crawley and Choices has by far been the most helpful, polite and friendly. Darren contacted me when a potential property came on the market and because he had listened ...
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Aug 22,2012
Aug 22,2012
5
people found
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Having used Choices on many occasions, it's easy for me to give Helen a recommendation. Her ability to act and understand my requirements, while still maintaining her friendly jovial manner is outstanding!...
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Aug 20,2012
Aug 20,2012
10
people found
this helpful
this helpful
I like to thank the agent for excellent support and service to identify apartment of my choice in short duration. I'm happy with entire team's service. I'm not able to able to recollect other team's names. Please ensure you award & reward Adam & team for addtional ...
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Aug 19,2012
Aug 19,2012
5
people found
this helpful
this helpful
Josie was very helpful right from providing guidance in the property selection during the legal process up to completion. She also provided assistance post completion up to letting the property. An absolute Gem she is!...
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Apr 23,2012
Apr 23,2012
1
people found
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Historically I have found letting agents struggle to find suitable tenants for bedsits, which is a shame as I believe letting agents are better than landlords at qualifying potential tenants. Choices in Crawley have been continuing to impress me with regularly finding tenants for our ...
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Apr 01,2012
Apr 01,2012
10
people found
this helpful
this helpful
Great service as a letting agent. Good choice of attractive properties, straightforward paperwork and accommodating staff. I am yet to see their service as a managing agent....
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Mar 02,2012
Mar 02,2012
16
people found
this helpful
this helpful
I have used Choices to fully manage my property. I have found them to be professional and courteous with me in every aspect relating to property management. I would not hesitate in recommending them to anyone who wants to rent their property....
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Feb 29,2012
Feb 29,2012
16
people found
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Charlotte has always been proffesional and courteous in all my dealings with her.Having recently had problems with late rent payments from my tennants she has kept me up to date with her dealings with them and always returned my calls promptly with both good ...
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Jan 12,2012
Jan 12,2012
22
people found
this helpful
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"Lack of transparency on fees"
Landlord alert! Choices Lettings are a nightmare for fees (and for tenants too I understand). They will charge you an annual sub-let letting fee upfront, regardless of how long the tenancy lasts (in my case tenants only signed for 6 months). ...
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What agent could do to change your mind?
Fees not explained properly. Contract set up not explained (sub-letting agreements)Attached Filesnbsp;
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Feb 17,2014
Feb 17,2014
2
people found
this helpful
this helpful
In fact I have dealt with Crawley Choices team on three occasions within last year.
August 2013
In first instance I have met Darren, when they helped me with finding a tenant for our first buy to let property.
We bought this investment through another agency ...
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Feb 23,2015
Feb 23,2015
0
people found
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These guys were fast ! I mean really fast !!
We walked into their offices in Crawley on the 11th of February 2015 and were seen immediately by their Homesales Manager Darren.
Over the next 10 days we had 8 viewings with a lot of interest including 2 good formal offers, ...
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Comment on agent fees
Very Reasonable.
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Nov 09,2013
Nov 09,2013
0
people found
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I had viewed over 15 properties with numerous estate agents and varying degrees of service (mostly disappointing as they kept pushing their mortgage products on me).
On the morning of my viewing with Choices, I received a call from Morgan to check if I was still ...
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Jan 15,2015
Jan 15,2015
0
people found
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This was our first time of selling property, we found Choices Estate Agents had great reviews whilst perusing various comparison web sites and as a resident in the area i know the company has been going for many years. When we went into the Agency ...
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“Chris was extremely helpful, polite & friendly demonstrating excellent customer service. ......”
Oct 19,2012
Oct 19,2012
3
people found
this helpful
this helpful
Chris was extremely helpful, polite & friendly demonstrating excellent customer service. He was punctual & keen to answer my questions honestly on viewing the property. I then had to move very quickly, due to a change in circumstances, & Chris found me an alternative property in the same ...
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Ethan
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:23 PM 10/04/2017 by Queen Nzeribe
