Customer Services, Redhill, RH1

3.8/5, 72 reviews

74% recommended

53% sales valuation accuracy

54% sales fee satisfaction

63% lettings valuation accuracy

52% lettings fee satisfaction

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Parking

New Build Homes

Retirement

Shared Ownership

Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.

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Latest Reviews

View all Reviews 72

23rd Oct 2019

reviewed by 'James'

“Staff seem very unhelpful, poorly trained, and misleading. After waiting for weeks for a reply from a property manager that ......”

4th Jan 2019

reviewed by 'Rolly337'

“Everythingthing seemed kushty at the start - eager to take my money i moved in 2 weeks before christmas,- id ......”

9th May 2018

reviewed by 'ST'

“STAY AWAY FROM THIS AGENT. They rented me a flat with a broken window withholding the fact that it was ......”

4th Apr 2018

reviewed by 'NotComingBack'

“DO NOT EVER DEAL WITH THEM!! AVOID AT ALL COSTS.!!JOKERS. VERY UNPROFESSIONAL AND LAIRS!!When was renting out my ......”

24th Mar 2018

reviewed by 'Unhappy'

“Due to lack of communication we lost our £500 holding deposit. We were promised phone calls that we hardly ever received ......”

22nd Mar 2018

reviewed by 'Sandra'

“I made an offer for the apartment with my agency and turned out the property was managed by Choices, so ......”

Opening Hours

Address

Choices
97-99 Brighton Road
Redhill
Surrey
RH1 6PS
01737783550

Performance statistics

Services	Valuation Accuracy	Fees Satisfaction	Min Price of property reviewed	Max Price of property reviewed
Sales	53%	54%	£0	£0
Lettings	63%	52%	£345	£3,050

Review statistics

From Landlords		From Tenants		From Vendors		From Buyers		Other

18	6	27	13	0	0	0	0	8	0

Areas covered

National

Services offered

Sales

Lettings

Block Management
Surveys
Conveyancing
Mortgage Advice

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Customer Reviews

Showing 31-60 of 72

“We had recently encountered a few problems with our property, ......”

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4 Star Review

Aug 17,2016

By: 'Jess'

Aug 17,2016

Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RH6

Lettings (as a Tenant)
Postcode: RH6

0 people found
this helpful

We had recently encountered a few problems with our property, after reporting the issues to choices customer services department Jennifer soon contacted us and took matters into her own hands. She managed to organise the relevant contractors to visit our property relatively quickly which soon ...
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“We had recently encountered a few problems with our property, ......”

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“Jennifer Green has been a pleasure to work with. Always ......”

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“I phoned Emma just after 9 one morning as we urgently ......”

“Amy is brilliant : she is a credit to Choices : always ......”

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“I have recently been through a tough time in regard ......”

“Sophiya has been nothing but kind and helpful whilst I ......”

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“Katie is very professional, very patient.she has done à great ......”

“I spoke to Jennifer on Saturday as I could not ......”

“Amy has dealt with a tricky situation very well, keeping ......”

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“Jennifer was extremely professional, friendly, polite and helpful. She helped ......”

What agent could do to change your mind?

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“1. They tried to overcharge me for "unpaid" rent when I ......”

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“Andrew was extremely helpful, professional and relaxed making us feel ......”

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“The service I received from Helen and her staff was ......”

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“This review relates directly to Stephanie and Sophyia, both of ......”

“Sophiya Bell is an incredible assert to choices. She ensured ......”

“Hindsight is a wonderful thing! Wish I never got involved ......”

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“Good Services, good communication, smiling and explaining details.Good response ......”

“Sadly despite the ongoing issues detailed in my review back ......”

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“Both Amy and Katarina were very pleasant and helpful, whilst ......”

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“I contact the central office for all of my queries ......”

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“I am extremely appreciative of the hard work that the ......”

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“I am a tenant and I live in a flat ......”

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“Katarina made the letting process so easy for me. She ......”

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“my landlord sold the flat to a different owner but ......”

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“This is the third property that I have rented out ......”

“Charlotte was welcoming, friendly, polite & upfront about the situation with ......”

“My wife and I rented a 2 bed flat through choices ......”

What agent could do to change your mind?

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Comment on agent fees

“The property was sold with me in it and I ......”

“I bought a number of properties through the investments centre ......”

“Josh arranged and managed contractors to carry out refurbishment works ......”

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Awards won by Choices, Redhill RH1 6PS