Chimneys Lettings & Property Management
2/5, 31 reviews
26% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 6 16 0 1 0 0 0 5
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Chimneys Lettings & Property Management Branches (view all 2)

“Hi , I would like to warn people about these very ......”

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Dec 02,2013
Minithumbdown
Rachel
By: 'Jason'
Dec 02,2013
2 people found
this helpful
Hi , I would like to warn people about these very naughty individuals, they are like water rats , always there , ready to pounce on the unsuspecting honest folk. They have used every legal way to minimise their responsibility as a landlord in their own right , and ...
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By: jonjon
Nov 15, 2014
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I think we should all get together and apeak to watchdog or take them to court iv tryed to find them and write a letter nothing has happened ot helped ! ...

“Essentially these people are sailing close to the wind , they ......”

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Dec 01,2013
Minithumbdown
By: 'nigel'
Dec 01,2013
0 people found
this helpful
Essentially these people are sailing close to the wind , they will go back on verbal agreements, not supply a contract on time and generally try to put one over on you, be very wary before you deal with them , they employ very unsavoury agents to ...
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“Horrible bullies. Even though I should have had nothing to ......”

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Nov 12,2013
Minithumbdown
By: 'Mark'
Nov 12,2013
1 people found
this helpful
Horrible bullies. Even though I should have had nothing to do with these people I had the misfortune to buy my own property next door to one of their properties. They were new builds and I was quickly threatened with legal action over the height ...
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What agent could do to change your mind?
Close donw
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“It is interesting to look over the reviews here. Clearly ......”

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Aug 31,2013
Minithumbdown
Rachel
By: 'Larry'
Aug 31,2013
0 people found
this helpful
It is interesting to look over the reviews here. Clearly the agents woke up to the fact that there were a series of appalling reviews, around May last year, and they began to respond. And simultaneously, there miraculously appeared a group of glowing reviews! How ...
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By: Jonjon
Sep 09, 2013
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I lost alot and a hell of alot of my money im in a great deal of debt because of chimneys if you find out then let me know please jon ? ...

“These people are rude, vile and unhelpful, I cant believe ......”

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May 03,2013
Minithumbdown
Rachel
By: 'JIM'
May 03,2013
1 people found
this helpful
These people are rude, vile and unhelpful, I cant believe they lasted so long in business..and I will certainly do my homework next time before I rent.. just wish I had seen this site before... We rented through chimneys for 11 months and our Landlord ...
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“Disgusting service and a disgusting company, how they are still ......”

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Jan 30,2013
Minithumbdown
John
By: 'Kaynay1'
Jan 30,2013
4 people found
this helpful
Disgusting service and a disgusting company, how they are still in business I do not know but I have a feeling they won't be for much longer. Rude people who have no idea what the law is, the good comments are clearly written by the ...
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What agent could do to change your mind?
Disgusting service and a disgusting company, how they are still in business I do not know but I have a feeling they won't be for much longer. Rude people who have no idea what the law is, the good comments are clearly written by the staff. Highly recommend to go to anyone but chimneys
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“The whole 5 years we rented, this estate agent did not ......”

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Oct 28,2012
Minithumbdown
John
By: 'Martin'
Oct 28,2012
7 people found
this helpful
The whole 5 years we rented, this estate agent did not come to inspect the house once until we gave 65 days notice, despite the fact that decorating was supposed to be done in the first year. We struggled to get any problems sorted out such as ...
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“I agree with every negative comment made about Chimneys staff ......”

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Oct 19,2012
Minithumbdown
Rachel
By: 'disolutioned'
Oct 19,2012
7 people found
this helpful
I agree with every negative comment made about Chimneys staff and confirm that they are not exagerating. You wonder why people who have been in business so long would need to lie since they already make enough money without resorting to dirty tactics but incredible ...
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“This was our first time of renting a property and ......”

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Jun 12,2012
Minithumbup
Rachel
By: 'Sarah'
Jun 12,2012
0 people found
this helpful
This was our first time of renting a property and Chimneys could not do enough for us. They had a difficult landlord to negogiate with who insisting on electrical works being carried out the day before we were due to move in, jeopardising our moving ...
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“I have let properties through Chimneys for over 10 years & have ......”

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Jun 10,2012
Minithumbup
Rachel
By: 'Jimmy'
Jun 10,2012
0 people found
this helpful
I have let properties through Chimneys for over 10 years & have not had any problems. Tenants seem to think they can abuse the property & upon leaving wonder why the deposit is disputed. As a landlord I have seen this, eg tenant used bed to do ironing ...
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“I have just read through the reviews on this page, ......”

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May 25,2012
Minithumbup
John
By: 'Kitty'
May 25,2012
0 people found
this helpful
I have just read through the reviews on this page, and find myself wondering if the negative ones are really about the same agency I have used for more than 12 years. From the beginning of our acquaintance, the owners of Chimneys have been nothing other ...
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“I have been renting through Chimneys for the last 4 years. ......”

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May 21,2012
Minithumbup
Rachel
By: 'Ken'
May 21,2012
0 people found
this helpful
I have been renting through Chimneys for the last 4 years. I have found them (Rachel in particular) to be helpful, efficient and professional. If there have been any problems within the property they are quick to make sure it is fixed to a high standard. ...
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“I am a landlady who owns three properties in the ......”

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May 15,2012
Minithumbup
Rachel
By: 'Danielle'
May 15,2012
0 people found
this helpful
I am a landlady who owns three properties in the Wantage area and one in Bicester. Rachel at Chimneys has managed these properties for me for the past 6 years and has done so Professionally and very efficiently, any problems/maintenance to the properties are dealt ...
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“We recently rented a flat for a year through Chimneys ......”

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May 14,2012
Minithumbup
John
By: 'Janet'
May 14,2012
0 people found
this helpful
We recently rented a flat for a year through Chimneys and I must say that it was a very straightfotrward experience which is more than can be said for some agents we have used in the past. The application process was clear & transparent - no ...
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“I am so surprised to read the negative reviews of ......”

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May 10,2012
Minithumbup
Rachel
By: 'Emma'
May 10,2012
1 people found
this helpful
I am so surprised to read the negative reviews of this agency, as in ten years of renting properties, Chimneys have been simply outstanding. They have been more than a professional business, they are understanding, patient, and in all of our dealings genuinly very caring. ...
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“Our experience has been next to unbelievable. The admin fees ......”

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May 09,2012
Minithumbdown
By: 'Marcus'
May 09,2012
8 people found
this helpful
Our experience has been next to unbelievable. The admin fees seem higher than most. They were completely slack to begin with. There was no written confirmation as to any aspect of our moving in, and at the last minute they disputed the moving in date. ...
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What agent could do to change your mind?
In order to change our mind, the agent would have had to have done virtually everything differently.
Attached Filesnbsp;
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By: Gilles
Sep 03, 2012
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Hi Marcus, I don't know if this can be called legal action but we complained against them to TDS (Deposit Scheme) to get our deposit back, and then formally to the Property Ombudsman. Check my review below for mor details. ...

“We contacted Chimneys with a view to using them as ......”

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Apr 24,2012
Minithumbdown
By: 'John'
Apr 24,2012
8 people found
this helpful
We contacted Chimneys with a view to using them as our agents for letting our home as, whilst we are leaving the area, we did not want to sell our property at the moment. So, we called Chimneys to come and have a look at ...
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By: Chimneys
May 09, 2012
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Chimneys were asked to value this property in Childrey. As soon as the valuer arrived she was informed that they had somebody for the property from the village and they wanted to let it to them. They explained that Chimneys had been recommended by a tenant of Chimneys and on that basis the valuer remained and gave a verbal valuation. After walking round the house she suggested that they asked anything they wanted to know abouit lettings because otherwise she may talk too much. They replied th ...

“After a long time, I'm finally deciding to review Chimneys... ......”

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Jan 19,2012
Minithumbdown
By: 'Gilles'
Jan 19,2012
21 people found
this helpful
After a long time, I'm finally deciding to review Chimneys... Being their tenants was one of the worst experience in our life. It went wrong from the very beginning, back in 2008 : because they suspected our mover to be untrustworthy, they refused to hand over the ...
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Was this helpful? Yes
By: Larry
Aug 31, 2013
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Disolutioned - did you ever take action? I think they might have ceased trading, and wondered whether action can be taken retrospectively. ...

“Unfortunately by the time most people read the reviews the ......”

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Dec 23,2011
Minithumbdown
Rachel
By: 'John'
Dec 23,2011
6 people found
this helpful
Unfortunately by the time most people read the reviews the damage has invariably been done. Chimneys, as agents, are a disgrace to their profession. They are a joke. Extremely unprofessional, rude, liars...the worse experience ever. I am a respectible business man and they (in ...
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By: Chimneys
May 22, 2012
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‘John’ & ‘Jenny’ are a couple. They were thoroughly shown over the property by the owner and a Chimneys’ staff member. They agreed a much reduced rent & a shorter let with the owner in return for an early entry date, they agreed they would move kitchen units & activate the alarm at their own expense. Despite signing our Terms & Conditions, ‘John’ refused to allow us to take up a bank ref saying they had £100,000 in the bank etc. They believed t ...

“Rude, unprofessional, ignorant. Responses were initially on a 'over' friendly ......”

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Dec 12,2011
Minithumbdown
By: 'Jenny'
Dec 12,2011
6 people found
this helpful
Rude, unprofessional, ignorant. Responses were initially on a 'over' friendly first name basis but as soon as we wanted to check out the draft tenancy agreement it went downhill from there. All of a sudden we were deemed to be too hard and untrustworthy. When ...
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By: Chimneys
May 22, 2012
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‘John’ & ‘Jenny’ are a couple. They were thoroughly shown over the property by the owner and a Chimneys’ staff member. They agreed a much reduced rent & a shorter let with the owner in return for an early entry date, they agreed they would move kitchen units & activate the alarm at their own expense. Despite signing our Terms & Conditions, ‘John’ refused to allow us to take up a bank ref saying they had £100,000 in the bank etc. They believed t ...

“I cannot reiterate the advice of others enough - do ......”

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Jul 22,2011
Minithumbdown
By: 'Carjo'
Jul 22,2011
19 people found
this helpful
I cannot reiterate the advice of others enough - do not use Chimney's as your letting agent as either Landlord or Tenant. We have used them as our letting agent and they have gone against our express wishes with regard to how the property is ...
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“No doubt the rudest people I have ever come across. ......”

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Jul 21,2011
Minithumbdown
By: 'bob'
Jul 21,2011
7 people found
this helpful
No doubt the rudest people I have ever come across. How they remain in business is beyond me.They will tell lies to your landlord, they will abuse you verbally on the phone, they will put the phone down on you if they disagree with ...
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“The 'gentleman'- I use the term loosely, who showed us ......”

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Jul 08,2011
Minithumbdown
By: 'Disgruntled'
Jul 08,2011
6 people found
this helpful
The 'gentleman'- I use the term loosely, who showed us around, was very un-professional and distant. We got no greeting or introduction...His first words were, 'You are here to see the house?'. Allowed us to look around on our own, and when we ...
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“We had so many problems with them that it would ......”

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Jan 07,2011
Minithumbdown
By: 'sotww'
Jan 07,2011
7 people found
this helpful
We had so many problems with them that it would take too long to list them all here. My advice is the same as many below: AVOID...
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“Someone below said they were rude. I think that's even ......”

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Nov 02,2010
Minithumbdown
By: 'Harold'
Nov 02,2010
7 people found
this helpful
Someone below said they were rude. I think that's even more than that. They will do everything they can to make your life difficult, they will treat you like a nobody and throw accusations in your face. They might look like a respectable agency if ...
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“Always friendly and helpful....”

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Sep 29,2010
Minithumbup
By: 'sash'
Sep 29,2010
1 people found
this helpful
Always friendly and helpful....
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By: zingiber
Aug 23, 2011
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A good comment for Chimneys must be nothing short of a blatant lie!!! ...

“Agree with other reviews. Happy to take your money and ......”

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Sep 28,2010
Minithumbdown
By: 'Blue'
Sep 28,2010
5 people found
this helpful
Agree with other reviews. Happy to take your money and make promises. It all goes wrong from there - very rude and completely unprofessional in attitude and responses. ...
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“The worst letting agent ever. ***** ******* is the rudest person I ......”

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Sep 28,2010
Minithumbdown
By: 'Chilli'
Sep 28,2010
5 people found
this helpful
The worst letting agent ever. ***** ******* is the rudest person I have ever come across. Moved to another property with a different agent and it took us18 months to get our deposit back. Cannot stress enough how much you should avoid this agent like the plague. ...
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By: Chimneys
May 15, 2012
View all comments (1)
Deposits are sent out within seven working days with an accompanying statement of receiving all the stamped and receipted final bills such as gas, electric etc in accordance with the Tenancy Agreement. THis is done to avoid black marks against the property which can cause incoming tenants to have to pay large deposits to British Gas, Southern Electric etc. Hardly fair play to new occupants. By law all deposits have to be registered with one of three government shemes. If a tenant feels unhap ...

“Very unproffessional, rude, disrespectful and impossible to deal with. Beware ......”

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Mar 23,2010
Minithumbdown
By: 'flossy'
Mar 23,2010
6 people found
this helpful
Very unproffessional, rude, disrespectful and impossible to deal with. Beware initially very helpful and say all the right things, wait till you have moved in... And we are quiet undemanding people....
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“The worst experience of my life! Never, never and never ......”

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Apr 29,2009
Minithumbdown
By: 'Pat'
Apr 29,2009
4 people found
this helpful
The worst experience of my life! Never, never and never again with them!! They were rude!...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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