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    John Sweeny
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    Rachel Sweeney
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Chimneys Lettings & Property Management

The Business Centre Grove Technology Park Downsview Road Wantage
Oxfordshire
OX12 9FF

07702 228267

Aug 31,2013
Minithumbdown
By:
Aug 31,2013
0 people found
this helpful
It is interesting to look over the reviews here. Clearly the agents woke up to the fact that there were a series of appalling reviews, around May last year, and they began to respond. And simultaneously, there miraculously appeared a group of glowing reviews! How strange... However, normalcy has returned, and and the one star reviews have returned. I guess they couldn\'t even manage to write more fake reviews. We had such an unbelievably poor experience with this agency, and the major points...
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By: Jonjon
Sep 09, 2013
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I lost alot and a hell of alot of my money im in a great deal of debt because of chimneys if you find out then let me know please jon ?....
Jan 30,2013
Minithumbdown
By:
Jan 30,2013
4 people found
this helpful
Disgusting service and a disgusting company, how they are still in business I do not know but I have a feeling they won\'t be for much longer. Rude people who have no idea what the law is, the good comments are clearly written by the staff. Highly recommend to go to anyone but chimneys...
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What agent could do to change your mind?
Disgusting service and a disgusting company, how they are still in business I do not know but I have a feeling they won\'t be for much longer. Rude people who have no idea what the law is, the good comments are clearly written by the staff. Highly recommend to go to anyone but chimneys
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Jun 12,2012
Minithumbup
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Jun 12,2012
0 people found
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This was our first time of renting a property and Chimneys could not do enough for us. They had a difficult landlord to negogiate with who insisting on electrical works being carried out the day before we were due to move in, jeopardising our moving in date. Rachel was extremely helpful. We experience a problem with the heating during a very cold Christmas holiday which resulted in loss of heating. John contacted an engineer who sorted the problem promptly so not to ruin our Christmas plans....
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May 10,2012
Minithumbup
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May 10,2012
1 people found
this helpful
I am so surprised to read the negative reviews of this agency, as in ten years of renting properties, Chimneys have been simply outstanding. They have been more than a professional business, they are understanding, patient, and in all of our dealings genuinly very caring. Throughout a difficult period with health and financial issues, we have kept them informed, and they have been simply brilliant. When we have needed to report any problems within the property, they have been dealt with immedia...
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Apr 24,2012
Minithumbdown
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Apr 24,2012
8 people found
this helpful
We contacted Chimneys with a view to using them as our agents for letting our home as, whilst we are leaving the area, we did not want to sell our property at the moment. So, we called Chimneys to come and have a look at our house. We told them that we had the possibility of a private let arrangement with a local family but that we were, in all likelihood going to use an agent as we didn't think that'd work out which was why they were contacted. They looked round our house and all seemed to g...
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By: Chimneys
May 09, 2012
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Chimneys were asked to value this property in Childrey. As soon as the valuer arrived she was informed that they had somebody for the property from the village and they wanted to let it to them. They explained that Chimneys had been recommended by a tenant of Chimneys and on that basis the valuer remained and gave a verbal valuation. After walking round the house she suggested that they asked anything they wanted to know abouit lettings because otherwise she may talk too much. They replied th....
Jan 19,2012
Minithumbdown
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Jan 19,2012
21 people found
this helpful
After a long time, I'm finally deciding to review Chimneys... Being their tenants was one of the worst experience in our life. It went wrong from the very beginning, back in 2008 : because they suspected our mover to be untrustworthy, they refused to hand over the keys on the agreed date and we had to spend the night in a hotel. To sort that out we had to withdraw as much money as possible to pay them cash because they wouldn't wait for the bank transfer to go through - and we could not afford ...
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By: Larry
Aug 31, 2013
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Disolutioned - did you ever take action? I think they might have ceased trading, and wondered whether action can be taken retrospectively.....
Dec 23,2011
Minithumbdown
By:
Dec 23,2011
6 people found
this helpful
Unfortunately by the time most people read the reviews the damage has invariably been done. Chimneys, as agents, are a disgrace to their profession. They are a joke. Extremely unprofessional, rude, liars...the worse experience ever. I am a respectible business man and they (in particular Rachel) should be ashamed of themselves. As soon as we were ready to move we unfortunately upset them by asking for a Draft Tenancy Agreement in advance but were refused saying that it was normal to c...
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By: Chimneys
May 22, 2012
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Γ’β‚¬ΛœJohnÒ€ℒ & Γ’β‚¬ΛœJennyÒ€ℒ are a couple. They were thoroughly shown over the property by the owner and a ChimneysÒ€ℒ staff member. They agreed a much reduced rent & a shorter let with the owner in return for an early entry date, they agreed they would move kitchen units & activate the alarm at their own expense. Despite signing our Terms & Conditions, Γ’β‚¬ΛœJohnÒ€ℒ refused to allow us to take up a bank ref saying they had £100,000 in the bank etc....
Dec 12,2011
Minithumbdown
By:
Dec 12,2011
6 people found
this helpful
Rude, unprofessional, ignorant. Responses were initially on a 'over' friendly first name basis but as soon as we wanted to check out the draft tenancy agreement it went downhill from there. All of a sudden we were deemed to be too hard and untrustworthy. When we were shown the property we were not greeted, they unlocked the door and we showed ourselves around..very strange. Their feedback to the landlords was derisory...so much so that the landlord withdrew the property from us leaving us...
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By: Chimneys
May 22, 2012
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Γ’β‚¬ΛœJohnÒ€ℒ & Γ’β‚¬ΛœJennyÒ€ℒ are a couple. They were thoroughly shown over the property by the owner and a ChimneysÒ€ℒ staff member. They agreed a much reduced rent & a shorter let with the owner in return for an early entry date, they agreed they would move kitchen units & activate the alarm at their own expense. Despite signing our Terms & Conditions, Γ’β‚¬ΛœJohnÒ€ℒ refused to allow us to take up a bank ref saying they had £100,000 in the bank etc....
Jul 22,2011
Minithumbdown
By:
Jul 22,2011
19 people found
this helpful
I cannot reiterate the advice of others enough - do not use Chimney's as your letting agent as either Landlord or Tenant. We have used them as our letting agent and they have gone against our express wishes with regard to how the property is let (with financial disadvantage to us), they have misled us with regard to the state of agreements with new tenants and the communication has been atrocious. When we pointed out to them that we were unhappy I received rude, abusive, arrogant & persona...
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Jul 21,2011
Minithumbdown
By:
Jul 21,2011
7 people found
this helpful
No doubt the rudest people I have ever come across. How they remain in business is beyond me.They will tell lies to your landlord, they will abuse you verbally on the phone, they will put the phone down on you if they disagree with you. Without a doubt the most unpleasant Scottish people in the UK. Their lease agreement I was told by another agent was the biggest rip off she had seen in 25 years as an agent. I could go on but frankly if you read this and still deal with them its your own fault! ...
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Jul 08,2011
Minithumbdown
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Jul 08,2011
6 people found
this helpful
The 'gentleman'- I use the term loosely, who showed us around, was very un-professional and distant. We got no greeting or introduction...His first words were, 'You are here to see the house?'. Allowed us to look around on our own, and when we pointed out our worries, he dissmissed them promptly, claiming that the property was in good condition. If cracks down walls, condensation and limescale INSIDE double glazing sealed units, mould and damp, and ripped lino...This is not what we would call 'G...
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Jan 07,2011
Minithumbdown
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Jan 07,2011
7 people found
this helpful
We had so many problems with them that it would take too long to list them all here. My advice is the same as many below: AVOID...
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Nov 02,2010
Minithumbdown
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Nov 02,2010
7 people found
this helpful
Someone below said they were rude. I think that's even more than that. They will do everything they can to make your life difficult, they will treat you like a nobody and throw accusations in your face. They might look like a respectable agency if you don't know them, or only have to deal with them occasionally. Yet never ask them to be helpful, and never tell them you disagree with them or that's the last sentence you'll make: they will say the rest for you. Run away, this is the best advice...
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Sep 29,2010
Minithumbup
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Sep 29,2010
1 people found
this helpful
Always friendly and helpful....
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By: zingiber
Aug 23, 2011
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A good comment for Chimneys must be nothing short of a blatant lie!!!....
Sep 28,2010
Minithumbdown
By:
Sep 28,2010
5 people found
this helpful
Agree with other reviews. Happy to take your money and make promises. It all goes wrong from there - very rude and completely unprofessional in attitude and responses. ...
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Sep 28,2010
Minithumbdown
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Sep 28,2010
5 people found
this helpful
The worst letting agent ever. ***** ******* is the rudest person I have ever come across. Moved to another property with a different agent and it took us18 months to get our deposit back. Cannot stress enough how much you should avoid this agent like the plague. Please learn by our mistake - this company is dreadful and the sooner they go out of business the better. Admin note: Agent's name has been removed....
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By: Chimneys
May 15, 2012
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Deposits are sent out within seven working days with an accompanying statement of receiving all the stamped and receipted final bills such as gas, electric etc in accordance with the Tenancy Agreement. THis is done to avoid black marks against the property which can cause incoming tenants to have to pay large deposits to British Gas, Southern Electric etc. Hardly fair play to new occupants. By law all deposits have to be registered with one of three government shemes. If a tenant feels unhap....
Mar 23,2010
Minithumbdown
By:
Mar 23,2010
6 people found
this helpful
Very unproffessional, rude, disrespectful and impossible to deal with. Beware initially very helpful and say all the right things, wait till you have moved in... And we are quiet undemanding people....
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Apr 29,2009
Minithumbdown
By:
Apr 29,2009
4 people found
this helpful
The worst experience of my life! Never, never and never again with them!! They were rude!...
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Apr 28,2009
Minithumbdown
By:
Apr 28,2009
1 people found
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



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0 1 3 11 0 1 0 0 0 3
John  Sweeny - upload your photo John Sweeny
5 reviews

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Rachel Sweeney - upload your photo Rachel Sweeney
12 reviews

About Rachel No description set View full profile

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Awards won by Chimneys Lettings & Property Management, Wantage OX12 9FF

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