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Our estate agents in Putney are specialists in providing property for sale and for rent in and around Putney, SW15. Chestertons - a leading estate agents in London, offering advice on residential and commercial property for sales, lettings, valuations, property management and developments. Read more at: http://www.chestertons.com/london-estate-agent/putney
Chestertons

153 Upper Richmond Road Putney, London
Greater London
SW15 2TX

020 8246 5959
Website not available

Properties for Sale
Properties to Rent

“Amazing...”

Oct 26,2018
Minithumbup
By: 'Mr. D J D P'
Oct 26,2018
0 people found
this helpful
I would like to say a huge thank you to Rae Firminger, who is based at the Putney Branch. From the first viewing through to completion (which is today) she was extremely kind and helpful. Thank you so much...
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Was this helpful? Yes

“Chris Firth...”

Sep 28,2018
Minithumbup
Chris Firth
By: 'Steve W'
Sep 28,2018
0 people found
this helpful
In recent years Chris has sold us a large detached house and has also acted for us on the sale of a different detached property (both in Putney). I have also had numerous discussions with him about the local market over the last 10 years. In ...
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Comment on agent fees
Fees in line with the local market, and happy to pay them given the quality of advice and transactional support provided.
Was this helpful? Yes

“Efficiency...”

Aug 07,2018
Minithumbup
By: 'Louise'
Aug 07,2018
0 people found
this helpful
Heather was very reassuring and trustworthy in finding new tenants for my property. She generated a lot of viewings and was successful in securing a long term tenancy...
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Was this helpful? Yes

“Excellent service, very efficient and helpful...”

Jun 02,2018
Minithumbup
By: 'Brenda'
Jun 02,2018
0 people found
this helpful
Oliver was our first point of contact. Very personable, friendly and approachable. He always got back to us when promised and supported is throughout the Tenancy process. Thank you to both Oliver and Cathrine for the efficient and transparent service. We will recommend Chestertons to ...
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Was this helpful? Yes

“Fantastic service...”

Apr 26,2018
Minithumbup
By: 'Rui'
Apr 26,2018
0 people found
this helpful
Heather introduced us to the property we currently reside in - We received attentive, knowledgable and professional service from her. She is a huge asset to your agency and deserve much kudos! We sincerely thank everyone at Chestertons who helped us to rent this lovely ...
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Was this helpful? Yes
Mar 08,2018
Minithumbup
By: 'Neil H'
Mar 08,2018
0 people found
this helpful
Thank you to Heather for being super responsive, helpful and showing us the letting out of hours. The process was extremely easy and Heather went above and beyond to secure our requests. All round great experience....
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Comment on agent fees
Good.
Was this helpful? Yes
Mar 07,2018
Minithumbup
By: 'JB'
Mar 07,2018
0 people found
this helpful
Heather was helpful and swift in her arrangement of our viewing, rental offer and subsequent commencement of our tenancy. Heather also liaised effectively with her colleagues to ensure all of our questions were answered ahead of and after the start of our tenancy, displaying a ...
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Comment on agent fees
No comment
Was this helpful? Yes
Mar 03,2018
Minithumbup
By: 'Professional agent'
Mar 03,2018
0 people found
this helpful
Quick and easy to respond via email and phone call, all questions answered very fast. Very good and professional agent...
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Comment on agent fees
Standard fee
Was this helpful? Yes
Feb 23,2018
Minithumbup
By: 'JimG'
Feb 23,2018
0 people found
this helpful
We were looking for a flat in Putney and contacted a number of agents; Heather was the most helpful and energised member of staff of any we dealt with in the area. I would recommend using Chestertons and especially Heather....
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Was this helpful? Yes
Feb 12,2018
Minithumbup
By: 'Nick Hansford'
Feb 12,2018
0 people found
this helpful
Excellent .Heather was Very helpful and diligent . She turned it around quickly Everything went smoothly . I would recommend this service to others Thanks Heather !...
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Was this helpful? Yes
Jan 03,2018
Minithumbup
By: 'AndrewW'
Jan 03,2018
0 people found
this helpful
We had the pleasure of having our search for a rental property managed by Heather. We found her to be professional and personable. She fairly protected the landlord and, at the same time, steered us towards the appropriate property for our needs. Some months on ...
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Comment on agent fees
okay
Was this helpful? Yes
Dec 15,2017
Minithumbup
By: 'Ash'
Dec 15,2017
0 people found
this helpful
Good experience working with Oliver. Saw a lovely flat and had offer accepted in a short space of time. Oliver was polite and helpful and a good communicator....
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Comment on agent fees
A necessary evil!
Was this helpful? Yes
Nov 09,2017
Minithumbup
By: 'Kieran'
Nov 09,2017
0 people found
this helpful
Heather dealt with my recent letting of a 2 bed flat in Putney. It was a real pleasure to deal with someone who gives regular feedback, deals with any issues promptly and effectively and is always courteous to deal with. Heather made the process hassle free ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 20,2017
Minithumbup
By: 'Dean'
Oct 20,2017
0 people found
this helpful
Oliver was great to work with. I dealt with 5+ different agencies and I have to say that Oliver was one of the few that listened to my needs and only took me to properties that matched my needs. He made the entire process enjoyable and ...
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Was this helpful? Yes
Oct 13,2017
Minithumbup
By: 'Ashley'
Oct 13,2017
0 people found
this helpful
Had a very positive experience with Heather who helped me and my friend to secure a lovely flat in Putney for rent. We needed it ASAP and the process was pretty quick, Heather was fast to respond to emails or phone calls and kept us ...
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Was this helpful? Yes
Oct 06,2017
Minithumbup
By: 'Simon'
Oct 06,2017
0 people found
this helpful
Heather was very helpful in my property search. I had quite particular requirements having dogs and a disabled daughter and Heather listened and showed me appropriate rentals based on these requirements. Amazing how so many agents don't listen and just show you anything to ...
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Was this helpful? Yes
Oct 06,2017
Minithumbup
By: 'Catherine L'
Oct 06,2017
0 people found
this helpful
I've worked with Cathy for 9 years now! She's super reliable and has worked hard to get good tenants for me. Always a pleasure to work with her. Great communication and good advice when needed....
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Comment on agent fees
Yes the fees represent good value for money
Was this helpful? Yes
Oct 01,2017
Minithumbup
Chris Firth
By: 'U Osinibi'
Oct 01,2017
0 people found
this helpful
The Chestertons team in Putney have been brilliant from the start, very attentive and worked extremely hard to ensure I received a fair deal. Chris Firth and Daniel Mitchell were great to work with and handled what was a difficult situation with much care and ...
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Comment on agent fees
fair
Was this helpful? Yes
Sep 27,2017
Minithumbup
By: 'Trudy'
Sep 27,2017
0 people found
this helpful
Heather was amazing, kept me up to date on all proceedings, answered all my silly questions and was generally lovely to deal with....
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Was this helpful? Yes
Sep 08,2017
Minithumbup
By: 'Toby B'
Sep 08,2017
0 people found
this helpful
Chesterton's did a great job selling my flat after an unsuccessful year of trying with another estate agent. They were friendly and professional and I'm glad I made the decision to switch....
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Comment on agent fees
A little higher than average
Was this helpful? Yes
Sep 06,2017
Minithumbup
By: 'Zoe'
Sep 06,2017
0 people found
this helpful
Heather of Chestertons was very professional, friendly and a pleasure to deal with during the rental process. She answered any queries efficiently and I felt that she really cared about both my, and my landlord's requirements. Heather even contacted me on her day off while ...
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Comment on agent fees
I have no issues with any fees.
Was this helpful? Yes
Aug 19,2017
Minithumbup
Chris Firth
Daniel
By: 'Dr GM Duthie'
Aug 19,2017
0 people found
this helpful
Chris Firth and his colleague Daniel Mitchell acted for me on the sale of my property. From his first description of my home, it was clear that Chris saw the potential, the special design the house and what was important in the current unsettled market ...
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Comment on agent fees
As good as one would get in these times
Was this helpful? Yes
Aug 10,2017
Minithumbup
By: 'Helen'
Aug 10,2017
0 people found
this helpful
Thanks to the team at Putney, excellent job. Sound advice and help all along the process. Bought and sold my London flat with them!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 08,2017
Minithumbup
By: 'Christiana'
Aug 08,2017
0 people found
this helpful
She was extremely friendly and professional. Very helpful and efficient. I will for sure recommend Heather to my friends. Thank you so much for your great work...
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Comment on agent fees
good
Was this helpful? Yes
Jul 29,2017
Minithumbup
By: 'Naomi Hobbs'
Jul 29,2017
0 people found
this helpful
Heather was extremely responsive, understood my needs straight away, was very straightforward and easy to deal with. Knows the market very well and clearly has access to properties in the area that others don't have first call on. Follow up was excellent and handover to ...
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Was this helpful? Yes
Jul 14,2017
Minithumbup
By: 'Hattie H'
Jul 14,2017
0 people found
this helpful
Heather was great in helping us find our new flat and quickly! There was alot of clear communication and helpful information given a every stage. There were no issues with securing our property, and negotiation was great! Would definitely recommend, and use again....
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Was this helpful? Yes
Jun 12,2017
Minithumbup
By: 'Notting Hill Girl'
Jun 12,2017
0 people found
this helpful
Heather is professional, helpful and always ready to give advice if needed. Most importantly she found me some very good tenants for my flat in Putney. Thanks Heather!...
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Comment on agent fees
Yes the fees are very reasonable.
Was this helpful? Yes
May 31,2017
Minithumbup
Chris Firth
By: 'David M'
May 31,2017
0 people found
this helpful
A pleasure to deal with - attentive from the start, and pro-active throughout the process. Despite a tough London market, Chris was always positive and confident that a sale would be achieved....
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Comment on agent fees
Competitive
Was this helpful? Yes
May 24,2017
Minithumbup
By: 'Boudjemaa'
May 24,2017
0 people found
this helpful
Oliver was very professional, efficient and helpful. He made the process easy and straightforward as could be. He was very open and honest which really make us both me and my wife confortable to deal with him....
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Comment on agent fees
Fair
Was this helpful? Yes
May 10,2017
Minithumbup
By: 'Simon, Noemi & Foster the dog'
May 10,2017
0 people found
this helpful
Oliver did a great job throughout the whole process - he picked up my call for the search and organized the viewing for the same day. He was very friendly, professional and very honest. He has made very easy to communicate with the landlords, even ...
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Was this helpful? Yes
Areas covered
  • SW15
  • Putney
  • SW18
  • Southfields
  • SW19
  • Wimbledon
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,370
  • Max: £1,150,000

Letting
  • Min: £0
  • Max: £1,370

NAEA ARLA RICS ARMA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 0 23 2 20 0 8 0 0 0

Fees

Sales sole agency - 2% + vat
Sales multiple agency - 3% + vat
Lettings + Rent Collection Service - 11% + vat
Lettings + Full Management Service - 17% + vat
Renewals - 10% + vat
Last updated at 11/11/2016, 5:11 PM by Chris Firth

Complaints Procedure

The Royal Institution of Chartered Surveyors requires that there is a written complaints procedure
which is set out below.
At Chesterton Humberts, we endeavour to provide the highest levels of service. We do however
recognise that on occasions things do not go according to plan and in such instances we operate an
in house complaints procedure so that our clients may inform us of any issues they have experienced.
1. Please contact in writing with a summary of your complaint:
Complaints Handling Officer
Chesterton Humberts
3rd floor Connaught House
1-3 Mount Street
London
W1K 3NB
2. We will acknowledge receipt of your written complaint within 3 working days, and advise you
who will be investigating your complaint.
3. Within a further 21 days the above person will write to you to inform you of the outcome of the
investigation into your complaint and to let you know what (if any) actions have been or will be
taken. If a longer period is required to consider your complaint you will be notified in writing
with a revised timescale.
4. If the complaint has not been resolved to your satisfaction, we agree to the referral of you
complaint to
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
WILTS, SP1 2BP
Please note that this must be done within six months of Chesterton Humberts final viewpoint
letter.
5. For business clients we will agree a referral of the complaint by mediation with you in
accordance with the Neutral Evaluation Procedure for Surveying Disputes (IDRS). If mediation
should fail then the case will be referred for formal Arbitration and the Arbitrator’s fees will be payable as directed by the Arbitrator at his/her discretion.
Last updated at 5:11 PM 11/11/2016 by Chris Firth

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