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    amy reynolds
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    lucy Gilbert
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    Josh
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    EMILY MAYHEW
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    Stephen O'Connell
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    Zoe Perrotton
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    Alex
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    Sarah Heavens-Lang
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Chestertons

254a Upper Richmond Road West East Sheen, London
Greater London
SW14 8AG

020 8104 0580

Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
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Sarah was extremely helpful in that she was very hard working, always keeping in contact with me and was very thorough. I would defiantly recommend her or get her help if i was to sell again....
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Comment on agent fees
Good
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Dec 08,2016
Minithumbup
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Dec 08,2016
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I am very satisfied with the service i received in Chestertons Sheen. Staff are Very professional, friendly & helpful. Special thanks to Stephen O'Connell for all his hard works in finding tenants in short period of time & all his follow up advise all the way until the completion. Also many thanks to Sarah Roy & Alex Okemefune for their part in seeing the letting through smoothly. They all go that extra mile that makes it worth recommending this branch to all friends & family....
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Comment on agent fees
Good
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Sep 21,2016
Minithumbup
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Sep 21,2016
1 people found
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The transaction would not have happened as smoothly without Sarah Lang. Her continuous support with all the different teams involved and she handled all communication required. Very happy with the experience and hopefully will return to them. Im sure Sarah Lang will have a bright future in this field where ever she goes...
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Jul 22,2016
Minithumbup
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Jul 22,2016
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Chestertons have just renewed the lease for a second year for the wonderful tenants that they found for us this time last year. Having interviewed several local agents, (in fact after a month of another agent having sole mandate unsuccessfully) I was particularly impressed by Stephens advice and approach. He repaid that faith and confidence by working hard via relocation agents to find us a lovely family, and Zoe was also very professional in the drawing up of contracts and negotiating with th...
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Comment on agent fees
reasonable- we always want to pay less dont we?
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Jun 27,2016
Minithumbup
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Jun 27,2016
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Very helpful and professional service - thanks to Emily Mayhew at Chestertons in Sheen. Our purchase went through very smoothly and with minimum fuss. Thanks a lot. bst, Robin...
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Jun 15,2016
Minithumbup
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Jun 15,2016
1 people found
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Buying a property is rarely easy - but a good estate agent can make it easier. Sarah Heavens-Lang at Chesterton's East Sheen office is cool, straightforward and very efficient. She simplifies the process in an extremely pleasant and friendly manner. Result....
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Dec 05,2015
Minithumbup
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Dec 05,2015
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I am a sales progressor and have been dealing with Alex on a difficult purchase and sale he had that I was linked too above. I am writing this review as I would like to say how amazingly hard Alex has worked to get this sale through. He has been outstanding and gone above and beyond on this case. Without your hard work and dedication this sale would not have gone through. Thank you Alex you have been brilliant....
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Sep 28,2015
Minithumbup
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Sep 28,2015
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Like many, my past experience with Estate Agents had been...painful. It was so refreshing to finally have an experience that was the complete opposite and actually enjoyable. Every person I dealt with at Chestertons was professional, polite and helpful. Finding my new home with them has be seamless and pain free, I couldn't be happier. Thank you Chestertons for not fitting the stereotype!...
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Aug 03,2015
Minithumbup
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Aug 03,2015
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The service that both Stephen and Amy delivered was exemplary. We were so well looked after from initial valuation through to the tenant moving in and afterwards. We are planning to sell in a couple of years and have no hesitation of using Chestertons as our agents based on the service we have received. Thank you so much Stephen and the team for all you help and hard work....
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Jun 21,2015
Minithumbup
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Jun 21,2015
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In one week I viewed a total of 15 rental properties in East sheen, mortlake and Barnes, with numerous different estate agencies. I can honestly say the only company that provided any form of customer service or enthusiasm was Chestertons in East sheen. Stephen was absolutely fantastic. He was incredibly friendly, polite, as well as professional. He had most answers to any questions I had, and if he didn't, he got back to me with the answers straight away. I cannot recommend him and Chestertons ...
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Apr 06,2015
Minithumbup
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Apr 06,2015
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We cannot fault the service we received during our buying process. We also now use the same office to rent a property and the service we have received for this has also been brilliant. Every member of staff we have dealt with has been personable, efficient, helpful and maintained a excellent level of communication. Without their dedicated support we would undoubtedly have lost out on buying our property....
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Apr 02,2015
Minithumbup
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Apr 02,2015
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We also bought our new house through Sheen Branch. We would not have been able to sell our house and buy our new house without there knowledge of the area and the excellent relationship and trust they had with the people we bought from and built with the people we sold to. They have since advised us on finding the right builder to build our loft conversion, which turned out a great success. All the staff in the branch are always friendly and helpfull. We have recommended them to friends as he n...
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Comment on agent fees
Perfectly satisfactory....especial considering the amount of time and effort put in on our behalf.
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Apr 02,2015
Minithumbup
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Apr 02,2015
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Chesterton's East Sheen were brilliant throughout the process of letting our property due to our international relocation. I could not have hoped for the process to have flowed more smoothly and at all times I had complete confidence that they were managing our letting in the best way. I felt that Amy, Stephen and the team dealt with us with complete honestly and integrity and I know that they ensured the best outcome both for us and our tenants. They were efficient, communicative and at all ...
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Jan 26,2015
Minithumbup
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Jan 26,2015
0 people found
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A very professional service. Stephen was very attentive, helpful and always available. The property was rented quickly and we received the rental price that we had hoped for. I would definitely recommend the team....
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Jan 21,2015
Minithumbup
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Jan 21,2015
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Stephen was nothing but helpful from the moment I first contacted him from Brazil asking for him to search for a suitable property to rent as of mid December. We were delighted with his and Amy's personal attention to all our requests and for always going the extra mile and arranging a lot of access to the property in advance of our arrival to set up furniture, etc....
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Dec 05,2014
Minithumbup
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Dec 05,2014
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I recently sold my aunt's property in East Sheen when she had to move into a Nursing Home. As I live in the Midlands this was never going to be easy, but Amy Reynolds and her team at Chestertons could not have been more helpful. They agreed to meet me at the property on a Saturday as it was the only day I could be there; they provided details of several recent properties they had sold in the same road which made it easy to agree on a sale price; they recommended a local house clearance agent ...
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Comment on agent fees
Coming from the Midlands the fees seemed quite high, but for the London area they were typical, and a very good service was provided.
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Dec 05,2014
Minithumbup
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Dec 05,2014
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From my first meeting with Stephen, to my last meetings with Amy and Emily, the whole experience was courteous, professional, supportive and constructive. This was a particularly complicated chain and I would say without a shadow of a doubt that without the skills and experience demonstrated by the whole team, this move would have collapsed months ago. I would recommend this branch wholeheartedly, they go the extra mile. An utter delight to work with....
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Dec 04,2014
Minithumbup
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Dec 04,2014
0 people found
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A great estate agent with senior staff who know what they are doing. We sold and ended up buying through Chesterstons East Sheen. Amy and Alex were remarkable from start to finish and they took most of the stress and hassle out of buying and selling our houses. Professional from the start and throughout a long six month search for our dream property, they were just brilliant and I can't buy highly recommend them. The team in the office were always friendly and did their job in a professional...
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Nov 23,2014
Minithumbup
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Nov 23,2014
0 people found
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After a tough and disappointing few weeks trying to secure flat viewings in SW London my boyfriend had a viewing of a flat with Stephen. I was then able to have a second and then 3rd viewing within only a few days as Stephen was very accommodating and flexible with viewing times. This was very supportive since we both work full time and lived some distance from the new flat. Refreshingly steve was not pushy or salesey allowing us to ask many questions face to face or via email and he was always ...
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Comment on agent fees
The fees are hard to swallow as living in London costly as it is but they were comparable with others.
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Nov 14,2014
Minithumbup
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Nov 14,2014
0 people found
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Stephen did much more for us than he needed to. He was always on hand to give advice and we never felt that we were any trouble to him. I am sincerely very grateful for his time and expertise. I also dealt with Zoe who was friendly and efficient. This is my first ever positive experience with an estate agents. Everyone I have been in contact with has been helpful, professional, polite and efficient....
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Comment on agent fees
Despite my very positive experience with everyone at Chestertons, I still think fees charged to tenant\'s for entering into/leaving a tenancy agreement are scandalous!
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Nov 13,2014
Minithumbup
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Nov 13,2014
0 people found
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Steve went above and beyond the call of duty in helping me secure the contract on the flat and has continued to do so after I've moved in, despite Chestertons not actually managing the property. I had a much better experience with Chestertons than I have had with other agencies so that has been great....
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Comment on agent fees
I suppose they are fairly average although I always find the fees pretty steep to be honest.
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Nov 05,2014
Minithumbup
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Nov 05,2014
0 people found
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Stephen was extremely helpful in aiding is with out property search. From start to finaihed he was always on hand to help. If we had any queries or problems he would endeavour to find a solution as quickly and efficent as possible, additional viewings were never a problem with very little notice. I would highly recommend using chestertons....
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Comment on agent fees
Agency fees were very fair and averagely priced
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Nov 05,2014
Minithumbup
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Nov 05,2014
0 people found
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Steve and Zoe at Chesterons were great in sorting out our move, the entire process was completely painless and the fee structure was clearly described. They don't manage our property, but our landlords are really well organised and respond quickly to enquires (our boiler conked-out in the first week and they got it fixed the following day)....
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Oct 30,2014
Minithumbup
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Oct 30,2014
0 people found
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Our agent Stephen dealt with us very well throughout the process of helping us move into our new rented flat. He was professional and personable, and explained things to us well....
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Comment on agent fees
This is nothing to do with our particular agent Stephen, just an opinion on the lettings industry as a whole. It appears that some of the prices charged are well over the top, as with the market so strong all lettings firms know they can get away with it. While we were happy with the service we received, I strongly believe there\'s no justification for some of the fees tenants like ourselves are forced to pay before even moving in to a new property.
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Oct 30,2014
Minithumbup
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Oct 30,2014
0 people found
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My experience from Chesterton's at Upper Richmond road west was very positive from start to finish! Stephen did a great job to help us with some tricky bits and we could not be more pleased his work! All our questions got answered fast and we felt very 'looked after' through the whole period. I'm very satisfied with Chesterton's and would absolutely recommend this agency to other people....
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Oct 27,2014
Minithumbup
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Oct 27,2014
0 people found
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My experience with Chesterton's East Sheen was exceptional from start to finish! I had a particularly tricky move to plan and Steve was excellent, he was always there to answer questions, gave me honest and practical advice and went above and beyond. Zoe was very well organised, arranging the paperwork and always speedy and accurate in her responses. My move would not have gone half as well and would have been extremely stressful if their patience and skills were not available....
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Comment on agent fees
The agency fees are the highest I have ever paid and I think are not justifiable at all.
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Oct 23,2014
Minithumbup
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Oct 23,2014
0 people found
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Currently in second rental house found for me and managed by Chestertons. My first landlord proved problematic and Amy and Zoe did an outstanding job of managing my exit there. Amy found an even better property for me in short order. I have had dealings with a number of members of staff, all highly professional, genuinely helpful. I can't recommend Chestertons too highly....
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Oct 01,2014
Minithumbup
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Oct 01,2014
0 people found
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I recently used Chestertons in East Sheen to both let my own property and to find a new place to rent. Having experienced Chestertons as both a tenant and landlord, I can honestly say that the service provided by the lettings team was excellent. Stephen and Zoe were both straightforward and charming to deal with and they answered my many questions promptly and with patience. I would recommend the team from both perspectives....
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Sep 24,2014
Minithumbup
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Sep 24,2014
0 people found
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I can honestly say that the success of my sale was largely due to Emily and couldn't thank her enough for all she did. I was selling my own property at the time and the difference in communication and professionalism displayed by them and Emily couldn't have been more different. Emily knew what was going on at every stage of the sale and helped me liaise with the agents who were looking after the sale. Time (as in most cases) was a real pressure in our case and needed someone on it 100% at al...
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Sep 15,2014
Minithumbup
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Sep 15,2014
0 people found
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I only have positive words to say about Amy and her team, they managed to seamlessly handle the sale and purchase of both my properties, recommend great solicitors and were always on hand for even the smallest questions. I have moved many times in the area and I come to trust Chestertons on their realistic valuations and what is achievable in the current market. I highly recommend Chestertons over all the other estate agents in the area. If you want to sell your property rather than...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,750
  • Max: £1,565,000

Letting
  • Min: £0
  • Max: £0



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5 0 13 0 4 0 7 0 1 0
amy reynolds - upload your photo amy reynolds
9 reviews

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lucy Gilbert - upload your photo lucy Gilbert
1 reviews

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Josh  - upload your photo Josh
1 reviews

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EMILY MAYHEW - upload your photo EMILY MAYHEW
3 reviews

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Stephen O'Connell - upload your photo Stephen O'Connell
16 reviews

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Zoe Perrotton - upload your photo Zoe Perrotton
8 reviews

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Alex  - upload your photo Alex
4 reviews

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Sarah Heavens-Lang - upload your photo Sarah Heavens-Lang
3 reviews

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