I have been a tenant with Chelton Brown for 6 months, I am happy to say that they are without a doubt the best letting agent I have ever dealt with. With every query or issue I have had, they have been prompt at responding, most importantly of all, when they say they will call back, they... Read Full Review

We have been letting property through Chelton Brown for 3 years and been fortunate enough to have purchased 1 property each year to date which Chelton Brown manage for us. Chelton Brown has been excellent and We are happy to recommend them to everyone. They inform us when checks need completing... Read Full Review

As a portfolio landlord in Northampton I have used Chelton Brown for a number of years to find my tenants. I can not rate them highly enough, and would recommend their tenant find service to any local landlord. At a cost of only £250 this service is very good value. I have not had a bad tenant... Read Full Review

The worst customer service I have ever had in my life I mean I do sales myself, and I know you should always keep a customer happy because you want them to return. But it's jut absolutely awful customer service, I am leaving the flat because I chelton brown, I really do recommend sorting there... Read Full Review

Awful experience. Constantly harrased for money. I sent renewal fee in via post & dropped a cheque into the office. Both lost & threatend with eviction even tho I had never delayed or missed. The second incident involved my tennecy renewal contract which they did not send, then... Read Full Review

They are horrible. Their motto is 'let and forget'. They did nothing from those things which they promised before I've let it. They are 'loosing' important post. Because of that gas company wants to cut the gas - somebody din't pay the bill. All post is given to them and women responsible for ... Read Full Review

When we innitially went ahead with renting this property in March 2012 the process seemed pretty well executed apart from the fact I worked 9-5 and they too there time to sort out a meeting to collect the keys. Everything was going ok until a couple of months later in May when our little boy was ... Read Full Review

As far as i am concerned this is a worst letting agent in Northampton. It took me four months to chase them to come and repair the bedroom window which in the end did not show up at all. All the summer was passing by without me being able to fell the cool breeze from window in the end had to be... Read Full Review

I was a little hesitant when I read these reviews initially but Chelton Brown have been brilliant, from showing me round the property in the evening when I couldn't get time off work to processing my application (done very speedily) and the move in was done very professionally, they made sure I... Read Full Review

My property was re-let within 24 hours of coming back onto the market! Fantastic result, no loss of rent and a great team to do business with! If you are looking for an agent that has experience, gets quick results and is ARLA registered then this is your... Read Full Review

whilst using chelton brown , it taken me 2 months to ask them to come and fix the boiler as i had no hot water or heating in my apartment, they never fixed the plug sockets that had no power to them for the entire rental period and they left horrible voicemails towards the end . The staff are... Read Full Review

After seeing some of the other reviews on this site, I feel that I must put across my point of view. In the last 2 years which I have dealt with Chelton Brown there has not been any problems that they haven't dealt with swiftly and efficiently. My rental income never fails to be received on time... Read Full Review

rennewed contract without gaining our consent failled to advise gas safety ran out failled to report defects, notified us by letter there was a leak at the property (surlely that urgent) . Failled to advise tenat was in arrrears. Now there are ceasing to act on our behalf as they say the tenants... Read Full Review

The best letting agents in northampton, rented from them twice never a problem, all queries sorted quickly efficiently and expertly. Very happy over all. Have rented from over 5 different agencies and these stand out as being exceptional. Keep up the good... Read Full Review

I've just moved out, of an excellent property from Chelton Brown and am looking for somewhere new to rent. The service provided by Chelton Brown was of such a high standard that I wouldn't consider renting with anybody else! I'd reccommend their service to any of my friends or family, even ... Read Full Review

Chelton Brown what can say, if I could give a lower star rating I would. They don't care about tenants or outstanding repairs. The only thing they interested in, is getting your cash out of you, that's the bottom line. If you're looking to rent a property, go somewhere... Read Full Review

Having rented my property through Chelton Brown, as a one off experience, I was very disappointed in the way the staff handled my affairs. I had to constantly chase my rent payments as the company failed to keep me... Read Full Review

Possibley the worst property management company I have ever had the misfortune of renting from. I rented a flat from the then PMS Chelton Brown. I should have seen the warning signs as they listed an item on the inventory that wasn't even in the property. When I questioned this they said that... Read Full Review