The UK's Largest Customer Review Website for the Property Industry
Northampton, NN1
4.3/5, 158 Reviews
81% Recommended
96% sales valuation accuracy
89% letting valuation accuracy
80% sales fee satisfaction
82% letting fee satisfaction
We are property professionals established in Northamptonshire since 1975. Our services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments.
Our lettings division manages over 1250 properties throughout the county, ranging from studio apartments to seven be
droom listed mansions. Our services are differentiated by very high standards of quality and we successfully cater to the needs of a very diverse clientele ranging from first time landlords to professional portfolio landlords and large land owners (including the Althorp Estate). This makes us one of the largest independent letting agents in the UK.
Our credentials, resources and network in the property industry give us a unique position, where we have access to various vendors, applicants and investors. This gives our sales division considerable advantage and enables us to negotiate sales very efficiently. Moreover, our vast portfolio of managed properties allows us to offer some great buy-to-let opportunities to investors.
We have offices in Northampton and Daventry. We are ARLA\/NFOPP members and as such are regulated by their strict code of conduct. We pride ourselves on our customer service and the experience of our qualified team. Majority of our team are qualified to the high NFOPP standard. We are also members of the TDS (so all deposits we hold are protected) and The Property Ombudsman, a well-recognised redress scheme.
Latest Reviews
Noneofyourbusiness
Kelly Nicklin-Crookes
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 80% | £100,000 | £397,000 |
| Lettings | 89% | 82% | £400 | £1,395 |
Areas covered
- Duston
- NN1
- NN2
- NN3
- NN4
- NN5
- NN6
- NN7
- Northampton
- Northamptonshire
Address
Chelton Brown
4\/5 George Row, Northampton, Northamptonshire
NN1 1DF
01604 603433
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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- OnTheMarket
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Social Media
Members of
Rankings
Latest Properties
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Chelton Brown Branches (View All 2)
renting ...
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1 Star Review
By : 'unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NN5
29 Apr 2019
People found this helpful6
having been a tenant for over 11 years I would like to give renters warning, stay well clear after my tenancy ended they charge me for the cleaning of the cooker , it was 11 years old heat seals had gone which I told them about all the heat settings had been rubbed of due to cleaning and they... Read Full Review
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Fully recommend to fellow ...
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5 Star Review
By : 'Ms'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NN4
20 Feb 2019
People found this helpful2
I have a long-standing and trusting relationship with Chelton Brown and so they were my first choice of the agent when selling my property. Although the sale process wasn't the easiest due to factors beyond Chelton Brown's control (including market conditions and long term tenants) they... Read Full Review
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Great Customer ...
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5 Star Review
By : 'DW'
Services : Conveyancing
Would you recommend ? : Yes
Postcode : NN4
12 Feb 2019
People found this helpful2
Ellie has been a star from start to finish supporting and helping this transaction all the way . I could not have asked for better support . She i a credit to Chelton... Read Full Review
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91 Churchill Ave., ...
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5 Star Review
By : 'AG1950'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NN3
1 Feb 2019
People found this helpful2
Following my wife's successful experience with your firm selling another property, I decided to use you to sell the above property. Although the transaction took longer than I expected, this was definitely NOT your fault. Hopefully I shall have another property to sell in the next few... Read Full Review
Comments on Agent Fees
Very reasonable - no problems at all.
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Very professional, friendly ...
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5 Star Review
By : 'Anne'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN3
4 Dec 2018
People found this helpful1
Chelton Brown found us a new tenant for our property within two weeks. We are very impressed. We will definitely be using their services... Read Full Review
Comments on Agent Fees
Seems to be a fair price for their services.
Comments (0)Was this helpful?:
Very professional ...
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5 Star Review
By : 'Pedro'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NN5
3 Dec 2018
People found this helpful1
From the the day of the house viewing, to the signing of the House Rental Contract, the guidance and support from Natalie and Dan with all the paperwork, was very professional ! Many... Read Full Review
Comments on Agent Fees
Bad. Some Agents charge less money application fees
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Letting ...
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5 Star Review
By : 'Aledin'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : NN5
31 Oct 2018
People found this helpful0
Chelton brown is excellent agency and excellent service from Dan would highly recomend this very good to everyone many... Read Full Review
Comments on Agent Fees
Good value
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Rental ...
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5 Star Review
By : 'Ian'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NN6
25 Oct 2018
People found this helpful2
Thanks for all your help and advice on securing the property to rent. Everything I needed and more. Dan kept me informed of the progress of my rental. Friendly and... Read Full Review
Comments on Agent Fees
Very competitive and good value.
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Rental ...
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5 Star Review
By : 'Mary.'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NN7
5 Oct 2018
People found this helpful2
I found Dan Clarke to be very helpful and considerate, especially in dealing with the financial aspect. He was also very helpful with the referencing . Thankyou... Read Full Review
Comments on Agent Fees
As l did not go ahead with the rental, because our hour sale fell through at the last moment, the only fee was a reservation fee
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Totally happy with the ...
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5 Star Review
By : 'D'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NN4
3 Oct 2018
People found this helpful3
Dan is a very professional guy who knows his job well. He has provided outstanding service and great communication through out. If I am ever looking again for a place Dan Clarke will be my first choice. Thanks... Read Full Review
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Helpful, responsible and ...
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5 Star Review
By : 'Johnny'
Services : Sales( As a Vendor )
Sold price : £123750
Would you recommend ? : Yes
Postcode : NN5
21 Sept 2018
People found this helpful2
I have just sold my property through Chelton Brown and have found the staff there to be fantastic. From beginning to end they have worked so efficiently to get my property sold at the best price and in my case pushing for it to complete as quickly as possible. In my opinion they have gone above... Read Full Review
Comments on Agent Fees
My fees were very reasonable and the cheapest I was quoted.
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We cannot thank these lovely ...
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5 Star Review
By : 'Kellygb'
Services : Letting( As a Tenant )
Rent PCM : £805
Would you recommend ? : Yes
Postcode : NN5
7 Sept 2018
People found this helpful2
We cannot thank these lovely ladies enough from day one of filling in a application form for the property they were so helpful, these ladies bent over backwards to help us, always keeping us updated, helpful advice and support and so friendly. Would 100% reccomend Chelton Brown Northampton to... Read Full Review
Comments on Agent Fees
Good
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Very Good Experience with ...
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5 Star Review
By : 'Alok'
Services : Letting( As a Tenant )
Rent PCM : £580
Would you recommend ? : Yes
Postcode : NN13
28 Aug 2018
People found this helpful2
Hello Chelton Team Its pleasure to have helathy tanent and agent relationship with you. I would like take an opportunity to appriciate your all efforts which made my duration very comfortable with you. I am very happy with the services and efforts from you. Special thanks to Nicola Atkins for... Read Full Review
Comments on Agent Fees
All is good yes the additional fee which has been taken at the time of extension should not be charged as other agents dont do and anyways 1 time fee off 265£ already taken at start.
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Excellent ...
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5 Star Review
By : 'J'
Services : Sales( As a Vendor )
Sold price : £262000
Would you recommend ? : Yes
Postcode : NN4
11 Aug 2018
People found this helpful2
We engaged Chelton Brown as they were clearly understanding of the personal circumstances regarding this sale, and also understood the market for a family home. Once they were engages they communicated effectively and efficiently. We always knew they had our best interests at... Read Full Review
Comments on Agent Fees
Good costs
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Professional and courteous ...
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5 Star Review
By : 'Arkadius'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : NN1
29 Jun 2018
People found this helpful3
I would like say that after dealing with a couple of estate agencies in Northampton,Cheltona Brown proved to be the best in all aspects of tenancy. Thank... Read Full Review
Comments (0)Was this helpful?:
Chelton Brown is the worst in ...
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1 Star Review
By : 'Andrejs'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NN1
22 Jun 2018
People found this helpful3
I will never deal with Chelton Brown any more.They treated my family and my disabled child like slaves rising up tenancy payment and denying to fullfil contract obligations.They ignore any request to fix property and don't answer emails,letters and etc.I would say this is the worst agency I... Read Full Review
Comments on Agent Fees
The agent fees the highest in Northampton.
Comments (0)Was this helpful?:
Property rental & ...
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5 Star Review
By : 'Nick'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN1
13 Jun 2018
People found this helpful4
I used Chelton Brown for approx. 4.5 years to manage the rental of my property. In my opinion they dealt with all aspects in a timely & professional manner. Any issues were dealt with promptly by Nicola and her team. I have recently sold the property - via Chelton Brown's sales team.... Read Full Review
Comments on Agent Fees
I believe the agent fees to be broadly in line with local competitors and had no issues with them.
Comments (0)Was this helpful?:
Excellent ...
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5 Star Review
By : 'Landlord/Seller'
Services : Letting( As a Owner )
Sold price : £269000
Rent PCM : £800
Would you recommend ? : Yes
Postcode : NN2
22 May 2018
People found this helpful4
I have been using Chelton Brown over the last 5 for renting my property out, and then selling my property. The service I have received over the years has been excellent, and all of the staff have been very... Read Full Review
Comments on Agent Fees
The fees have been good for both renting and selling.
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Awesome ...
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5 Star Review
By : 'Kwame'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : NN15
16 May 2018
People found this helpful4
I really appreciate Chelton Brown mutual relationship towards me as a customer. So use this medium to advertise all Chelton Brown staffs to keep it... Read Full Review
Comments on Agent Fees
Moderate
Comments (0)Was this helpful?:
Great ...
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5 Star Review
By : 'Tim'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NN1
12 May 2018
People found this helpful4
Dan did a great job with renting the new property we are in now! He was very helpful in liaising with the landlord, patient and asking all necessary questions from him before we moved in! Even with the challenges on the way, he gave us different advice on what we could do to sort them out in... Read Full Review
Comments on Agent Fees
I just think it's normal procedure for fees to be asked for! they did their job and fees paid!
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 7/25/2018, 9:56:46 AM by allAgents
