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We are property professionals established in Northamptonshire since 1975. Our services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments. Our lettings division manages over 1400 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Our services are differentiated by very high standards of quality and we successfully cater to the needs of a very diverse clientele ranging from first time landl Read full description...ords to professional portfolio landlords and large land owners (including the Althorp Estate). This makes us one of the largest independent letting agents in the UK. Our credentials, resources and network in the property industry give us a unique position, where we have access to various vendors, applicants and investors. This gives our sales division considerable advantage and enables us to negotiate sales very efficiently. Moreover, our vast portfolio of managed properties allows us to offer some great buy-to-let opportunities to investors. We have offices in Northampton and Daventry. We are ARLA\/NFOPP members and as such are regulated by their strict code of conduct. We pride ourselves on our customer service and the experience of our qualified team. Majority of our team are qualified to the high NFOPP standard. We are also members of the TDS (so all deposits we hold are protected) and The Property Ombudsman, a well-recognised redress scheme.
Chelton Brown

59 High Street Daventry
Northamptonshire
NN11 4BQ

01327 879431
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Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 67% 100% £139,000 £139,000
Lettings 86% 92% £0 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 1 92 6 2 0 2 0 1 1

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Areas covered
  • NN6
  • Daventry
  • NN7
  • NN11
  • CV23

Members of
NAEA ARLA DPS TDS SAGEagent My deposits scheme The Guild

Images & videos


“We were really pleased with service offerd b......”

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Jul 05,2019
Minithumbup
By: 'Mihaela Lupu'
Jul 05,2019
0 people found
this helpful
We were really pleased with service offerd by Chelton Brown. They were brilliant from start to finish. After having a bad experience with an other agency, I found with Chelton Brown a friendly, professional and approachable estate agency....
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“Very professional service very easy process I......”

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Jun 22,2019
Minithumbup
By: 'Lukasz Lewandowski'
Jun 22,2019
0 people found
this helpful
Very professional service very easy process I would highly recommend. Very nice communicate. Very nice highly recommend easy process thanks Nice people in the agency....
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“first class...”

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Jun 17,2019
Minithumbup
Michelle
By: 'r burr'
Jun 17,2019
0 people found
this helpful
very professional service from start to finish, Michelle was always quick to respond to any questions that I had, and Michelle made the handover day very easy even seeing me before my appointment time. A credit to the Chelton Brown team...
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Comment on agent fees
zero fees
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“Excellent and friendly service. Caroline rapidly resolved an important maintenance issue with a fault smoke alarm....”

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May 17,2019
Minithumbup
Caroline
By: 'Excellent Customer Service'
May 17,2019
0 people found
this helpful
Caroline is a credit to your company - she is friendly, polite and professional and gets problems resolved quickly regards Mr Jess - 5 star rating...
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Comment on agent fees
Ok
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“full professionalism...”

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May 02,2019
Minithumbup
Edward
By: 'rafal'
May 02,2019
0 people found
this helpful
Full professionalism, everything is taken care of quickly, Edward has a great approach to the client. I'm glad that we hit a fair agency, we are very happy with the service, I highly recommend everyone, thank you...
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Comment on agent fees
good
Was this helpful? Yes

“Great Service...”

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Apr 23,2019
Minithumbup
Edward
By: 'James L'
Apr 23,2019
0 people found
this helpful
Both Beckyand Edward were quick to respond to questions and made the process straightforward. I wouldn't hesitate to recommend Chelton Brown....
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Ok
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“Great service...”

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Apr 18,2019
Minithumbup
Michelle
By: 'Chris'
Apr 18,2019
0 people found
this helpful
Chelton Brown made the whole process simple. They gave us all the time we needed to make the right choice. Thank you...
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“Supportive...”

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Apr 14,2019
Minithumbup
Caroline
By: 'Samantha glew'
Apr 14,2019
0 people found
this helpful
Caroline was very understanding and supportive due to my change in circumstances and helped me get a new tenancy agreement sorted with ease and support ....
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Comment on agent fees
Good
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“Failed to pay back the deposit...”

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Jan 14,2019
Minithumbdown
Edward
By: 'anonymous'
Jan 14,2019
1 people found
this helpful
I have rented the property with Chelton brown I must say I had a horrible experience with them. Not only they have charged extra from the rented amount but also made lame excuses to not to pay my deposit back....
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Was this helpful? Yes
By: rija ejaz
Jan 20, 2019
View all comments (4)
Hi Edward, I am really disappointed with the service you have provided. I don't want to go into details and put all your email communication I am having with your team here. Hence kindly visit my property and fix all my issues in my presence. ...

“Michelle Gyde and previously Therese Leonard did a great job!!...”

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Jan 11,2019
Minithumbup
Michelle
Edward
By: 'Roland Puleston Jones'
Jan 11,2019
1 people found
this helpful
I have mainly dealt with Therese at Chelton Brown over the last few years and she was always very pleasant and efficient and so I was sorry to hear that she had retired but I wish her well in her retirement. Thank you to Therese ...
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Comment on agent fees
Fair value for a good service!
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“Excellent Service...”

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Dec 18,2018
Minithumbup
By: 'Anne P'
Dec 18,2018
2 people found
this helpful
I rented through CB for over 3 years and Nadine was always very friendly and helpful. Any time I contacted Nadine for assistance she was very efficient and resolved any queries quickly....
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Comment on agent fees
Good
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“Nadine has always been extremely helpful and tried to sort an issues I have had quickly and efficiently....”

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Dec 18,2018
Minithumbup
By: 'Wendy randall'
Dec 18,2018
1 people found
this helpful
Nadine has always been helpful and been very efficient. If I've phone with an issue it's usually been resolved very quickly....
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Comment on agent fees
I feel that the credit check is extortionate. And renewing the lease is also a lot of money just to renew some papers.
Was this helpful? Yes

“Excellent Service...”

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Dec 11,2018
Minithumbup
Caroline
By: 'Landlord'
Dec 11,2018
2 people found
this helpful
Nadine has always been a great asset to me, I continually find her helpful and polite and willing to go that extra mile. I would highly recommend Nadine for any prospective clients....
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Comment on agent fees
fees are commercially competitive
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“Customer Service...”

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Dec 05,2018
Minithumbup
By: 'DeeJay'
Dec 05,2018
2 people found
this helpful
Nadine - Daventry understands the needs of the landlord and the tenant and seeks to resolve any issues as quickly as possible. First class service....
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Comment on agent fees
Always welcome a reduction in fees.
Was this helpful? Yes

“Professional final house check...”

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Dec 03,2018
Minithumbup
By: 'Dan'
Dec 03,2018
2 people found
this helpful
Nadine did the final house check when we left our rental property. She was very professional and did this promptly and thoroughly. Really easy to work- thanks...
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“Thoroughly excellent service...”

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Nov 30,2018
Minithumbdown
Edward
By: 'C & J Locke Ltd'
Nov 30,2018
2 people found
this helpful
Nadine has provided an all round excellent service. Whatever I call up for she knows the answer or finds it and gets back to me. She's dealt with the full range of lettings requirements for me and I couldn't be more pleased; finding tenants, inventories, ...
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Comment on agent fees
Fine
Was this helpful? Yes

“Excellent Service...”

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Nov 29,2018
Minithumbup
Laura
By: 'Current tenant'
Nov 29,2018
2 people found
this helpful
Their response to my questions/queries were dealt with quickly and efficiently. I find all the staff I have dealt with are polite and helpful....
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“Professional Service...”

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Nov 29,2018
Minithumbup
Laura
By: 'Monte Management Ltd'
Nov 29,2018
2 people found
this helpful
I rate Chelton Brown Daventry very highly from a landlords view. Promptness, efficiency and thorough in the work as an agent. Looking after the Tenant and their interest(s), and also the landlords interest and property. Thorough routine inspections and advice/updates....
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Comment on agent fees
Fees are very good for the service
Was this helpful? Yes

“Always there to help...”

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Nov 29,2018
Minithumbup
Edward
By: 'Emma B'
Nov 29,2018
2 people found
this helpful
Both Nadine and Edward are absolutely brilliant at their job, nothing is too much trouble for either of them. They both go above and beyond. I have dealt with Nadine for years and she is brilliant and is always there when I need her. Edward ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Building maintenance problems...”

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Nov 20,2018
Minithumbup
Caroline
Edward
By: 'Sarah'
Nov 20,2018
2 people found
this helpful
We've been experiencing several issues with the home we're in and have been struggling to get the problems resolved. Since we've been in contact with Caroline, it definitely feels like we're moving in the right direction. The communication is now two way and she keeps ...
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“Excellent service...”

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Nov 19,2018
Minithumbup
Michelle
By: 'Roy'
Nov 19,2018
1 people found
this helpful
So far I have found the service from Chelton Brown excellent. From the initial viewing, to the credit/employee check which was lightning fast to the signing of paperwork to ... the keys I have no complaints. They made the whole process very easy, and Rebecca ...
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Comment on agent fees
I expect to pay something, especially for rented accommodation where necessary checks need to be carried out to ensure you will be a reliable tenant, and can afford where you live. I have no good or bad comments because I don't know what other people charge.
Was this helpful? Yes

“Outstanding Service...”

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Nov 09,2018
Minithumbup
Michelle
Rebecca
By: 'Mr G Fennell'
Nov 09,2018
1 people found
this helpful
After contacting the agent Michelle was very helpful in helping me finding the RIGHT property to rent. Taking time to advise and assist in all aspects to include several viewings. Very knowledgeable and professional. While I have looked for a long term let and not ...
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“Property Rental...”

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Nov 06,2018
Minithumbup
Edward
Michelle
By: 'SD'
Nov 06,2018
1 people found
this helpful
Edward and indeed his whole team have made my move go through without any problems. I was kept informed of everything and the team were a pleasure to deal with....
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Comment on agent fees
Good
Was this helpful? Yes

“Pleasure to buy through...”

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Oct 30,2018
Minithumbup
Edward
By: 'Gill Bromley'
Oct 30,2018
3 people found
this helpful
Edward was knowledgable about the property and area he was selling. He made significant efforts to fulfill requests made. Following the sale he even came to my rescue with a further enquiry in order to ensure we could get settled in. He was courteous and ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Excellent Service...”

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Sep 17,2018
Minithumbup
Michelle
By: 'Melanie Baylis'
Sep 17,2018
2 people found
this helpful
I contacted Therese to view this property under very difficult personal circumstances. Therese and the team at Chelton Brown Daventry were exceptional. They moved quickly, understood my needs and were available at all times. Exactly what you need when experiencing stress or an urgency to ...
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Comment on agent fees
Good
Was this helpful? Yes

“Contented Landlord...”

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Sep 04,2018
Minithumbup
By: 'Simon'
Sep 04,2018
2 people found
this helpful
Nadine had been handling my property for several years. During this time she has proved to be highly professional, diligent and very good at keeping me updated when necessary. At times she has been required to carry out delicate negotiations with tenants and has always ...
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Comment on agent fees
All the staff at the Daventry office have provided a highly professional and personal service. I have no issue with the agent's fees, which I feel are justified due to the standard of service that they provide.
Was this helpful? Yes

“Very helpful efficient and friendly...”

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Aug 29,2018
Minithumbup
By: 'Julie Hogarth'
Aug 29,2018
2 people found
this helpful
I find all the staff at the Daventry branch very efficient and helpful. But the person I have dealt with for the longest is Nadine Gray and if ever I have any doubts or concerns she always goes the extra mile to sort things. Well ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very helpful and friendly agent...”

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Aug 20,2018
Minithumbup
Michelle
By: 'Laura Harrison'
Aug 20,2018
2 people found
this helpful
Very kind and helpful staff. Detailed description of the property on the first visit. Therese told me lots of information about the local area which put me at ease about my move. Good communication regarding the application process. Highly recommend...
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“Brilliant service...”

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Aug 12,2018
Minithumbup
Michelle
By: 'Alex Beacham'
Aug 12,2018
1 people found
this helpful
Therese was brilliant trying to find me a home and when we found one she did her absolute best pushing the paperwork side through! The rest of the team was also helpful and lovely to talk to....
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Comment on agent fees
Good
Was this helpful? Yes

“Letting with Chelton brown...”

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Aug 09,2018
Minithumbup
By: 'Chartell'
Aug 09,2018
1 people found
this helpful
It's the first time I have been a tenant in a property for over 15 years and I can't thank Chelton brown enough for the guidance and help. They have rectified any slight problems and concerns quickly and smoothly. I hope to be one of their ...
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Comment on agent fees
Having not rented I believe their fees are reasonable and in line with other agents
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Staff picture Edward
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Staff picture Laura
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(12)

Staff picture Sarah
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Staff picture Caroline
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 4:26 PM 25/07/2018 by Chelton Brown - Daventry, Dave

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