• Nadine Gray
    Nadine Gray
  • Therese Leonard
    Therese Leonard
  • Donna  Cumbers
    Donna Cumbers
We are property professionals established in Northamptonshire since 1975. Our services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments. Our lettings division manages over 1250 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Our services are differentiated by very high standards of quality and we successfully cater to the needs of a very diverse clientele ranging from first time landlor Read full description...ds to professional portfolio landlords and large land owners (including the Althorp Estate). This makes us one of the largest independent letting agents in the UK. Our credentials, resources and network in the property industry give us a unique position, where we have access to various vendors, applicants and investors. This gives our sales division considerable advantage and enables us to negotiate sales very efficiently. Moreover, our vast portfolio of managed properties allows us to offer some great buy-to-let opportunities to investors. We have offices in Northampton and Daventry. We are ARLA/NFOPP members and as such are regulated by their strict code of conduct. We pride ourselves on our customer service and the experience of our qualified team. Majority of our team are qualified to the high NFOPP standard. We are also members of the TDS (so all deposits we hold are protected) and The Property Ombudsman, a well-recognised redress scheme.
Chelton Brown

15 Market Square Daventry
Northamptonshire
NN11 4RN

07843817451
Nov 13,2017
Minithumbup
By: 'Richard'
Nov 13,2017
0 people found
this helpful
I have been very impressed with the service Chelton Brown provide throughout the five or six years in which they have been handling my properties in the Daventry area. They let me know promptly when problems arise, and they deal with them quickly using what seems to be a good network of competent contractors. When I was ready to by a new property I asked their advice regarding what would work in the rental market; followed their suggestion to the letter and they had a tenant lined up for me on...
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Comment on agent fees
Very fair for the service provided.
Was this helpful? Yes
Nov 10,2017
Minithumbup
By: 'Laura'
Nov 10,2017
0 people found
this helpful
Every time i went into the office i always felt comfortable. I could have felt overwhelmed by letting,but all staff i came in touch with were calm,nice and the whole experience was painless. The two members of staff who id like to say were most kind are Therese Leonard And Nadine Gray....
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Comment on agent fees
It was a surprise to pay a fee,as other letting agencies i'd used in past i had not. So i have no idea if it was a fair fee or not
Was this helpful? Yes
Nov 10,2017
Minithumbup
Nadine Gray
Therese Leonard
By: 'Nik'
Nov 10,2017
0 people found
this helpful
The Chelton Brown team was very supportive and helpful during the two years that we stayed in the property. I've heard some worrying stories over the years about letting agencies and surely our experience was nothing like that. We always knew that if we needed something to be fixed in the property the team would always be there to help. They have always answered our calls and they responded straight away. A great thanks to Nadine, Therese, Ed and the rest of the team as well! Just to giv...
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Comment on agent fees
I didn't find the agency fees expensive given that the team worth the price but I wasn't very happy when they increased their prices during the second year. I strongly believe that landlords should cover the agent's fees given that they chose to use this service.
Was this helpful? Yes
Nov 08,2017
Minithumbup
Therese Leonard
Nadine Gray
By: 'Jane & Richard Post'
Nov 08,2017
0 people found
this helpful
We have been impressed with the patience, courtesy and professionalism shown throughout the process of taking a new rental through Chelton Brown. We are new to mid/long term rental, and we're shown clearly and step by step through the admin process, which was made easy through their help. We would recommend them to anyone looking to rent, and seeing the thoroughness with which they work, I would have no hesitation in using them if I was a landlord....
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Nov 06,2017
Minithumbup
By: 'Happy Custimer'
Nov 06,2017
0 people found
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I received excellent friendly service from Therese and all the team. Nothing was too much trouble and I would highly recommend this Estate agent if you are looking to rent in the Daventry area - trustworthy and efficient and well priced - thank you Mr Jess...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 31,2017
Minithumbup
Nadine Gray
By: 'Simon'
Oct 31,2017
0 people found
this helpful
It's not the first time that I have written a review about Chelton Brown. But I have to say that for over a decade now I have been impressed by the company. I am a landlord with a number of properties in the UK, but I live and work overseas. So it's essential to have a letting agent who I can fully trust. Chelton Brown have never ever let me down. They keep my properties tenanted, the tenants looked after and every little detail of maintenance is taken care of. Communication is also ex...
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Comment on agent fees
Competitive - Value for money considering the level of service received.
Was this helpful? Yes
Oct 25,2017
Minithumbup
Nadine Gray
By: 'D & G'
Oct 25,2017
0 people found
this helpful
Had a property inspection today. As always prompt to the appointment time. Checked with us for any issues and most informative on questions we asked....
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Oct 24,2017
Minithumbup
Nadine Gray
By: 'Rhoncam'
Oct 24,2017
0 people found
this helpful
I have been dealing with Nadine at Chelton Brown in Daventry for over 5 years now. Nadine is a pleasure to deal with and is always very friendly and helpful. Great Staff Member to deal with and always happy :)...
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Comment on agent fees
Not too happy with Agent's fees. I found them a bit steep compared to previous Agents I have used. But then no one likes to Pay Fees.
Was this helpful? Yes
Oct 24,2017
Minithumbup
Nadine Gray
By: 'Nicky Keane'
Oct 24,2017
0 people found
this helpful
We have rented from Chelton brown for the past 6 years and have been dealt with in a consistent and professional manner by Nadine Gray. Any problems we have had ,no matter how big or small, she has sorted them promptly. Always friendly and welcoming , we are very lucky to have her looking after our interests....
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Oct 23,2017
Minithumbup
By: 'Barbara'
Oct 23,2017
0 people found
this helpful
The company provides an exemplary service. As a landlord I receive excellent responses to my queries; always efficient and professional,...
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Oct 23,2017
Minithumbup
Nadine Gray
By: 'M Birch'
Oct 23,2017
0 people found
this helpful
Very professional service and the staff are quick to assist with any queries regarding the property. Would definitely recommend Chelton Brown....
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Oct 16,2017
Minithumbup
Nadine Gray
Donna Cumbers
By: 'Paul Haynes'
Oct 16,2017
0 people found
this helpful
I have been with this agent for 4 years and I have had dealings with other members of staff that have now moved on, but on the whole it was Donna and Nadine that helped with any question/queries and I must say every time they were very supportive. Due to unforeseen cercumstances out of our control i am moving to an area outside of Chelton Brown sales/letting properties otherwise I would be staying within the area, so anybody viewing property, if it has a Cheton Brown stamp at the bottom of the p...
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Comment on agent fees
Although no one likes fees for anything in life, I feel their fees are very reasonable
Was this helpful? Yes
Oct 12,2017
Minithumbup
Nadine Gray
Donna Cumbers
By: 'Chris Pratt - Daventry'
Oct 12,2017
0 people found
this helpful
Could not of made moving into my new rental property any smoother or easier. Nadine and Donna listened to any issues or problems I had when moving into the property and promptly replied with resolutions and fixes. If you are unsure about using Chelton Brown, don't be! Great team and great customer service Keep up the good work x...
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Was this helpful? Yes
Oct 03,2017
Minithumbup
Therese Leonard
By: 'Kaleigh Bowditch'
Oct 03,2017
0 people found
this helpful
We have received a lovely friendly service from Therese. Such an easy process with no stress. Thank you again Therese and the Daventry Team....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 01,2017
Minithumbup
Therese Leonard
By: 'Gary & Amy'
Oct 01,2017
0 people found
this helpful
we found that Terese was very helpful and accommodating, the services provided was excellent and even arranging a second viewing to allow my partner a chance to see the property as was not available on first viewing, the level of cover that the landlord had chosen has all been explained and what services where provided directly and indirectly....
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Comment on agent fees
all fees were explained fully
Was this helpful? Yes
Sep 05,2017
Minithumbup
Therese Leonard
Nadine Gray
By: 'Tia and meg'
Sep 05,2017
0 people found
this helpful
Really smooth process, so grateful for everything that was done to enable us to move in when we wanted to. Really impressed with how friendly the staff were and all the well wishes with our move Thank you...
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Sep 05,2017
Minithumbup
Therese Leonard
Nadine Gray
By: 'SWebster'
Sep 05,2017
0 people found
this helpful
We've used Chelton Brown for several years now and as always, they've given great advice, acted quickly and have found tenants for us at a good rate. Friendly and communicative throughout the engagement....
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Comment on agent fees
The fees seem reasonable and were clearly explained.
Was this helpful? Yes
Aug 31,2017
Minithumbup
Therese Leonard
By: 'Niko'
Aug 31,2017
0 people found
this helpful
This was my second experience with renting a house. Very good service, consultation and guidance through the letting process. Highly recommended....
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Aug 30,2017
Minithumbup
Therese Leonard
By: 'Cairo Traveller'
Aug 30,2017
0 people found
this helpful
I am teacher that was working abroad. I emailed various letting agents and the only response I had was from Therese Leonard. She kindly offered to help regarding renting a place on my return to the UK. I am pleased that Therese has assisted me in a professional manner from start to finish and she has helped me in finding excellent accommodation....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 13,2017
Minithumbup
Therese Leonard
By: 'Ion'
Aug 13,2017
0 people found
this helpful
Good job. Fast checking of tenants. I will recomand this agency to my friends. The property is in area I was looking for. Thank you....
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Was this helpful? Yes
Aug 12,2017
Minithumbup
Nadine Gray
By: 'Andrew'
Aug 12,2017
0 people found
this helpful
Nadine always did her best to get matters sorted out whenever they arose in as short a space of time as was possible. Very impressed....
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Comment on agent fees
Acceptable when compared to others.
Was this helpful? Yes
Aug 12,2017
Minithumbup
Therese Leonard
By: 'Mitch'
Aug 12,2017
0 people found
this helpful
Fabolus staff, extremely helpful they helped us from the day we have found the property till we actually moved in, and after :-) Thank you Mihaly & Ziggy...
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Comment on agent fees
Acceptable
Was this helpful? Yes
Aug 02,2017
Minithumbup
Therese Leonard
By: 'Ross'
Aug 02,2017
0 people found
this helpful
Thank you for all your support you have been great and communication was great. Would defiantly go with Chelton brown again. A****...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 19,2017
Minithumbup
By: 'diana'
Jul 19,2017
0 people found
this helpful
hello,we watched the photos witch you send us,and we agree with inventory which you did,everything is the same like on the photos which you send.thank you....
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Comment on agent fees
good
Was this helpful? Yes
Jun 14,2017
Minithumbup
Therese Leonard
Nadine Gray
By: 'Matt'
Jun 14,2017
0 people found
this helpful
Excellent service from the girls in the office, they worked hard to get me in on my proposed date which seemed unrealistic but due to there speedy work I moved in on time. Great work, highly recommended. Thanks Matt...
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Comment on agent fees
Market rate
Was this helpful? Yes
Jun 03,2017
Minithumbup
Therese Leonard
By: 'Jackie'
Jun 03,2017
0 people found
this helpful
Threrese was very attentive from start to finnish and answered all questions no mater how small with a positive attitude. As did any other member of staff who we spoke to. As we have never rented before all staff we have taken the time to go over everything and nothing is to much trouble. Afer taking in our needs for a property we were guided in the right direction and shown only what would be right for us. So a big thank you....
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Comment on agent fees
Ok about the same as other agents.
Was this helpful? Yes
May 31,2017
Minithumbup
Therese Leonard
By: 'Jason Murray'
May 31,2017
0 people found
this helpful
From booking the viewing to collecting my keys the ladies at Chelton Brown could not do enough for me. Their approach was very professional and if I had any issue or uncertainty about any matter it was explained very thoroughly. Even when I had a problem they tried their utmost to resolve it....
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Comment on agent fees
Good
Was this helpful? Yes
May 16,2017
Minithumbup
Therese Leonard
Nadine Gray
By: 'Fosters'
May 16,2017
0 people found
this helpful
We are delighted with the manner in which our Tenancy was conducted by Therese and Nadine. Nothing was too much trouble and always kept us fully informed and up to date....
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Comment on agent fees
Fees are OK
Was this helpful? Yes
May 15,2017
Minithumbup
Therese Leonard
By: 'Ian melzack'
May 15,2017
0 people found
this helpful
Excellent service couldn't be happier.very polite and professional approach from Theresa made you feel at ease and extremely knowledgeable definately recommend chelton Brown...
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May 14,2017
Minithumbup
Nadine Gray
Therese Leonard
By: 'Zach-Ray'
May 14,2017
0 people found
this helpful
All members of staff were very friendly,helpful and made the transition into our new home a pleasant and hassle free experience...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • NN6
  • NN7
  • NN11
  • CV23
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 72% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NAEA ARLA DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 43 2 1 0 0 0 0 0
Nadine Gray Nadine Gray
Property Manager
19 reviews

About Nadine I have been working for Chelton Brown since July 2009, previously I worked for 8 years in the recruitment industry.Since starting with the Daventry Branch I have seen our managed portfolio grow steadi View full profile
Therese Leonard Therese Leonard
Daventry Sales and Lettings Negotiator
34 reviews

About Therese I previously worked in retail banking for over 20 years on the south coast. I then moved to the Midlands and started working in Social Housing, visiting over 700 properties in the Daventry district. F View full profile
Donna  Cumbers Donna Cumbers
2 reviews

About Donna No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

For all prospective tenants:

Single applicant fee - £225 Inc. VAT
Joint tenancy - £265 Inc. VAT
Additional applicants (per tenant over the age of 18) - £65 Inc. VAT

In certain situations:

Guarantor fee* (if required)- £130 Inc. VAT

*A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.

Company Lets

Company let fee - £280 Inc. VAT

The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.

This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.

The fee(s) is/are NON-REFUNDABLE.

It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

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