• Nadine Gray
    Nadine Gray
  • Therese Leonard
    Therese Leonard
  • Donna  Cumbers
    Donna Cumbers
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    Laura Desai
  • upload your photo
    Michelle Gyde
We are property professionals established in Northamptonshire since 1975. Our services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments. Our lettings division manages over 1250 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Our services are differentiated by very high standards of quality and we successfully cater to the needs of a very diverse clientele ranging from first time landlor Read full description...ds to professional portfolio landlords and large land owners (including the Althorp Estate). This makes us one of the largest independent letting agents in the UK. Our credentials, resources and network in the property industry give us a unique position, where we have access to various vendors, applicants and investors. This gives our sales division considerable advantage and enables us to negotiate sales very efficiently. Moreover, our vast portfolio of managed properties allows us to offer some great buy-to-let opportunities to investors. We have offices in Northampton and Daventry. We are ARLA/NFOPP members and as such are regulated by their strict code of conduct. We pride ourselves on our customer service and the experience of our qualified team. Majority of our team are qualified to the high NFOPP standard. We are also members of the TDS (so all deposits we hold are protected) and The Property Ombudsman, a well-recognised redress scheme.
Chelton Brown

15 Market Square Daventry
Northamptonshire
NN11 4RN

07843817451
Website not available

Properties for Sale
Properties to Rent

“ 5 years with Chelton Brown... ”

May 11,2018
Minithumbup
Nadine Gray
By: 'Akos Marosy'
May 11,2018
0 people found
this helpful
I have been with Chelton Brown in the last 5 years. They were always helpful and well mannered. It is never black or white so do not expect some fairy tale as they have to consider your and also the landlord's interest. They were fair ...
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Comment on agent fees
normal fees
Was this helpful? Yes

“ Excellent service... ”

May 11,2018
Minithumbdown
Donna Cumbers
By: 'Excellent Agent'
May 11,2018
0 people found
this helpful
Donna is always very polite and extremely helpful and is very organised and efficient especially when dealing with any issues or problems - thank you...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“ Very professional... ”

Apr 23,2018
Minithumbup
Therese Leonard
By: 'Debra'
Apr 23,2018
0 people found
this helpful
I can't thank Therese enough. She helped me though all the processes from viewing to signing my tenancy. Nothing was to much trouble for her....
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Comment on agent fees
Good
Was this helpful? Yes

“ Renting through Chelton Brown... ”

Apr 17,2018
Minithumbup
Therese Leonard
By: 'Alison'
Apr 17,2018
0 people found
this helpful
Very good experience from giving the deposit to moving in. Helpful and friendly staff and reasonable fees compared to other agents....
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Comment on agent fees
Good compared to most other agents I've seen
Was this helpful? Yes

“ Top quality customer service... ”

Apr 16,2018
Minithumbup
Nadine Gray
Donna Cumbers
By: 'Craig Addison'
Apr 16,2018
0 people found
this helpful
The experience I have had with Chelton has been positive from start to finish. Therese was excellent in helping me to locate the right property to fit my circumstances. Donna was always punctual and professional when dealing with my queries and questions. Nadine completed all ...
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Comment on agent fees
Very competitive and the only time I didn't begrudge spending my money.
Was this helpful? Yes

“ Current tenant... ”

Apr 12,2018
Minithumbup
Therese Leonard
By: 'Daventry'
Apr 12,2018
0 people found
this helpful
Very happy with the service i received when starting the process to rent a property. Therese was extremely helpful and lovely. Many thanks to all at Chelton Brown...
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“ I was very pleased to work with your agency! everything was fast and good! thank you Therese.... ”

Apr 10,2018
Minithumbup
Therese Leonard
By: 'Evgheni St.'
Apr 10,2018
0 people found
this helpful
Me and my family were happy to rent a flat from Chelton Brown,all the papers were presented in a clear form, which made us make the right decision.In the future we will only work with your agency! with Therese...
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Comment on agent fees
Good
Was this helpful? Yes

“ Stress free... ”

Apr 05,2018
Minithumbup
Therese Leonard
By: 'Liam'
Apr 05,2018
0 people found
this helpful
What a lovely lady Therese is, she made our time with her pleasurable and stress free. Needed not to ask any questions as all topics were covered and very clear and easy to understand....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 06,2018
Minithumbup
Therese Leonard
By: 'James D'
Mar 06,2018
0 people found
this helpful
My experience with Chelton Brown was great from start to finish. The only thing I wasn't too impressed with was the lack of knowledge about the property from the agent during the viewing. She did explain to us that as its a property they ...
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Comment on agent fees
This was good
Was this helpful? Yes
Mar 03,2018
Minithumbup
By: 'Sarah'
Mar 03,2018
0 people found
this helpful
I have used Chelton Brown as a letting agent for the past 5 years and would like to recommend their excellent services. During this time, Chelton Brown have quickly found suitable tenants for my rental property. The only periods that the house has been empty was ...
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Was this helpful? Yes
Mar 01,2018
Minithumbup
Therese Leonard
By: 'Dale Cobley'
Mar 01,2018
0 people found
this helpful
Therese was very polite and helpful with arranging the property we have now moved into. The services was great and explained well and any further questions that came up were answered quickly....
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Comment on agent fees
Fee ok...not a massive fan of fees your pay and dont get back if not successful.
Was this helpful? Yes
Feb 15,2018
Minithumbup
Therese Leonard
Donna Cumbers
By: 'Flaviu'
Feb 15,2018
0 people found
this helpful
Lovely approach, full information, kind professional I will like to have a long rapport with Chelton Brown agency in the future....
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Comment on agent fees
Agent's fees is fair.
Was this helpful? Yes
Feb 06,2018
Minithumbup
Therese Leonard
By: 'Agnieszka'
Feb 06,2018
0 people found
this helpful
Professional in every inch, the whole procedure carried out efficiently and quickly. One week passed from submitting the offer to making a decision regarding the lease decision. I recommend without a doubt....
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Was this helpful? Yes
Feb 01,2018
Minithumbup
Therese Leonard
By: 'Sam_smith'
Feb 01,2018
0 people found
this helpful
Therese is a wonderful, kind, caring and professional agent. I have dealt with many agents in the past from renting out properties myself but Therese has topped them all, she always stays in touch and is always ready and available of you have any questions. ...
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Comment on agent fees
Good / fair
Was this helpful? Yes
Jan 15,2018
Minithumbup
By: 'Angel Cake'
Jan 15,2018
0 people found
this helpful
Excellent service, very kind agent always wearing a smile. Will be extremely happy to use again and will recommend to others where possible....
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Comment on agent fees
Fair
Was this helpful? Yes
Jan 12,2018
Minithumbdown
Nadine Gray
Therese Leonard
By: 'Shaun James paget'
Jan 12,2018
0 people found
this helpful
Brilliant service, answered all questions with explanations if needed, friendly and polite in all aspects from viewings to moving in and most importantly very patient and it felt like she was focused fully on us to get going and moved in. Thank you Therese...
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Comment on agent fees
Reasonable, wherever you go there will always be fees and the ones here were explained correctly and crystal clear so no hidden charges
Was this helpful? Yes
Jan 12,2018
Minithumbup
Therese Leonard
By: 'Chloe Staples'
Jan 12,2018
0 people found
this helpful
Therese helped us with the letting of our new property. She was so very pleasant and shown genuine excitement for my fiancΒ© and I. She was very imformative, and was easy to contact if we had a query. All staff members at Chelton Brown were ...
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Was this helpful? Yes
Jan 05,2018
Minithumbup
Therese Leonard
By: 'Sara'
Jan 05,2018
0 people found
this helpful
very helpful and accommodating, making the process as first time tenants as painless as was feasible with the reassurance of a professional agent...
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Was this helpful? Yes
Jan 03,2018
Minithumbup
Nadine Gray
Therese Leonard
By: 'busterhugo'
Jan 03,2018
0 people found
this helpful
Very happy with the Branch as a whole. Therese kept me up-to-date when the flat was up for relet. When we had the final inspection Nadine kept me informed on what was happening. When you visit the branch you always get a warm welcome and ...
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Comment on agent fees
I think the fees are fair for the work they do.
Was this helpful? Yes
Jan 02,2018
Minithumbup
Nadine Gray
By: 'Thea S.'
Jan 02,2018
0 people found
this helpful
We have used Chelton Brown as letting agents for a number of properties in the Daventry area for more than 10 years. Initially we used them solely for advertising and tenancy agreements, however after a period of time we transferred all of our properties onto their ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 02,2018
Minithumbup
Nadine Gray
By: 'Mr J Cullen'
Jan 02,2018
0 people found
this helpful
Superb service for five years - Highly recommend - Pleasure to deal with - staff friendly and supportive -all issues resolved quickly and effeciently...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 07,2017
Minithumbup
Therese Leonard
By: 'Lauren Sparrow'
Dec 07,2017
0 people found
this helpful
My partner and I are really happy with the service we received from Therese at Chelton Brown, Daventry. From the moment we enquired to picking up the keys to our new property, the service we received was outstanding. The whole process ran really smoothly and ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 02,2017
Minithumbup
Therese Leonard
By: 'Sally'
Dec 02,2017
0 people found
this helpful
I contacted Chelton Brown after being recommended by a friend, the service when I contacted them was very friendly. From day 1 through to moving into my flat has been outstanding, understood my circumstances from day 1 to moving in going through the process and the after ...
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Comment on agent fees
Very good
Was this helpful? Yes
Dec 01,2017
Minithumbup
Therese Leonard
By: 'Sandra'
Dec 01,2017
0 people found
this helpful
Therese gave a friendly and polite service. There were frequent email updates of progress detailing the process. I was also advised of the viewings and given feedback,...
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Was this helpful? Yes
Dec 01,2017
Minithumbup
Nadine Gray
By: 'Matt'
Dec 01,2017
0 people found
this helpful
Nadine did a great job whilst we were on a two year assignment in the USA. Throughout the agreement, her communication was faultless. Always able to answer our questions as well as being diligent with following up on open topics. During the two-year period we ...
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Comment on agent fees
Having looked at alternatives, we could not find anyone offering a better overall solution to our needs.
Was this helpful? Yes
Nov 30,2017
Minithumbup
Therese Leonard
Nadine Gray
By: 'Tiago Almeida'
Nov 30,2017
0 people found
this helpful
I am above all very pleased with the service, I needed to find an apartment very quickly and everything was taken cared of within the same week and I was able to move in on Saturday. The apartment itself was exactly as described and shown, ...
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Comment on agent fees
In comparison with other agencies, the Fees seem acceptable. I would still prefer if there would be no fees at all.
Was this helpful? Yes
Nov 25,2017
Minithumbup
Donna Cumbers
By: 'Lorraine Blythe'
Nov 25,2017
0 people found
this helpful
I am very impressed with Donna on how swiftly she deals with problems and gets them sorted straight away she is a pleasure to deal with...
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Comment on agent fees
Very fair fees
Was this helpful? Yes
Nov 20,2017
Minithumbup
Therese Leonard
By: 'Pieter Walsma'
Nov 20,2017
1 people found
this helpful
Both Therese and Nadine were helpful, friendly and professional in their service to me. I even had a cup of coffee made for me, which being a small gesture created a warm atmosphere in the office....
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Comment on agent fees
Seemed reasonable to me. However, i did not use any other agents, so can't compare.
Was this helpful? Yes
Nov 13,2017
Minithumbup
By: 'Richard'
Nov 13,2017
0 people found
this helpful
I have been very impressed with the service Chelton Brown provide throughout the five or six years in which they have been handling my properties in the Daventry area. They let me know promptly when problems arise, and they deal with them quickly using what ...
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Comment on agent fees
Very fair for the service provided.
Was this helpful? Yes
Nov 10,2017
Minithumbup
By: 'Laura'
Nov 10,2017
0 people found
this helpful
Every time i went into the office i always felt comfortable. I could have felt overwhelmed by letting,but all staff i came in touch with were calm,nice and the whole experience was painless. The two members of staff who id like to say ...
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Comment on agent fees
It was a surprise to pay a fee,as other letting agencies i'd used in past i had not. So i have no idea if it was a fair fee or not
Was this helpful? Yes
Areas covered
  • NN6
  • NN7
  • NN11
  • CV23
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 63 4 2 0 0 0 1 0
Nadine Gray Nadine Gray
Property Manager
27 reviews

About Nadine I have been working for Chelton Brown since July 2009, previously I worked for 8 years in the recruitment industry.Since starting with the Daventry Branch I have seen our managed portfolio grow steadi View full profile
Therese Leonard Therese Leonard
Daventry Sales and Lettings Negotiator
53 reviews

About Therese I previously worked in retail banking for over 20 years on the south coast. I then moved to the Midlands and started working in Social Housing, visiting over 700 properties in the Daventry district. F View full profile
Donna  Cumbers Donna Cumbers
6 reviews

About Donna No description set View full profile
Laura  Desai - no image available Laura Desai
0 reviews

About Laura No description set View full profile
Michelle Gyde - no image available Michelle Gyde
Property Manager
0 reviews

About Michelle No description set View full profile

Fees

For all prospective tenants:

Single applicant fee - Β£225 Inc. VAT
Joint tenancy - Β£265 Inc. VAT
Additional applicants (per tenant over the age of 18) - Β£65 Inc. VAT

In certain situations:

Guarantor fee* (if required)- Β£130 Inc. VAT

*A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.

Company Lets

Company let fee - Β£280 Inc. VAT

The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.

This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.

The fee(s) is/are NON-REFUNDABLE.

It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

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