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    Edward
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    Nadine
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    Laura
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    Michelle
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    Caroline
We are property professionals established in Northamptonshire since 1975. Our services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments. Our lettings division manages over 1250 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Our services are differentiated by very high standards of quality and we successfully cater to the needs of a very diverse clientele ranging from first time landl Read full description...ords to professional portfolio landlords and large land owners (including the Althorp Estate). This makes us one of the largest independent letting agents in the UK. Our credentials, resources and network in the property industry give us a unique position, where we have access to various vendors, applicants and investors. This gives our sales division considerable advantage and enables us to negotiate sales very efficiently. Moreover, our vast portfolio of managed properties allows us to offer some great buy-to-let opportunities to investors. We have offices in Northampton and Daventry. We are ARLA/NFOPP members and as such are regulated by their strict code of conduct. We pride ourselves on our customer service and the experience of our qualified team. Majority of our team are qualified to the high NFOPP standard. We are also members of the TDS (so all deposits we hold are protected) and The Property Ombudsman, a well-recognised redress scheme.
Chelton Brown

59 High Street Daventry
Northamptonshire
NN11 4BQ

01327 879431
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Properties for Sale
Properties to Rent

“Failed to pay back the deposit...”

Jan 14,2019
Minithumbdown
Nadine
Edward
By: 'anonymous'
Jan 14,2019
0 people found
this helpful
I have rented the property with Chelton brown I must say I had a horrible experience with them. Not only they have charged extra from the rented amount but also made lame excuses to not to pay my deposit back....
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By: Edward Chelton Brown
Jan 17, 2019
View all comments (3)
Hi Rija, I feel that these have also been dealt with in house and via email. However, to clarify, the property was professionally cleaned prior to you moving in, if you felt there was issues this should have been noted on the inventory. You have been in the property nearly a month and it has not been returned. In relation to the leak this was reported and we are now awaiting for the job to be completed. Should you wish I can send you a full audit of the repair? Where the tap and a washin ...

“Michelle Gyde and previously Therese Leonard did a great job!!...”

Jan 11,2019
Minithumbup
By: 'Roland Puleston Jones'
Jan 11,2019
1 people found
this helpful
I have mainly dealt with Therese at Chelton Brown over the last few years and she was always very pleasant and efficient and so I was sorry to hear that she had retired but I wish her well in her retirement. Thank you to Therese ...
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Comment on agent fees
Fair value for a good service!
Was this helpful? Yes

“Excellent Service...”

Dec 18,2018
Minithumbup
Nadine
By: 'Anne P'
Dec 18,2018
1 people found
this helpful
I rented through CB for over 3 years and Nadine was always very friendly and helpful. Any time I contacted Nadine for assistance she was very efficient and resolved any queries quickly....
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Comment on agent fees
Good
Was this helpful? Yes

“Nadine has always been extremely helpful and tried to sort an issues I have had quickly and efficiently....”

Dec 18,2018
Minithumbup
Nadine
By: 'Wendy randall'
Dec 18,2018
1 people found
this helpful
Nadine has always been helpful and been very efficient. If I've phone with an issue it's usually been resolved very quickly....
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Comment on agent fees
I feel that the credit check is extortionate. And renewing the lease is also a lot of money just to renew some papers.
Was this helpful? Yes

“Excellent Service...”

Dec 11,2018
Minithumbup
Nadine
Caroline
By: 'Landlord'
Dec 11,2018
2 people found
this helpful
Nadine has always been a great asset to me, I continually find her helpful and polite and willing to go that extra mile. I would highly recommend Nadine for any prospective clients....
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Comment on agent fees
fees are commercially competitive
Was this helpful? Yes

“Customer Service...”

Dec 05,2018
Minithumbup
Nadine
By: 'DeeJay'
Dec 05,2018
2 people found
this helpful
Nadine - Daventry understands the needs of the landlord and the tenant and seeks to resolve any issues as quickly as possible. First class service....
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Comment on agent fees
Always welcome a reduction in fees.
Was this helpful? Yes

“Professional final house check...”

Dec 03,2018
Minithumbup
Nadine
By: 'Dan'
Dec 03,2018
2 people found
this helpful
Nadine did the final house check when we left our rental property. She was very professional and did this promptly and thoroughly. Really easy to work- thanks...
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“Thoroughly excellent service...”

Nov 30,2018
Minithumbdown
Nadine
Edward
By: 'C & J Locke Ltd'
Nov 30,2018
2 people found
this helpful
Nadine has provided an all round excellent service. Whatever I call up for she knows the answer or finds it and gets back to me. She's dealt with the full range of lettings requirements for me and I couldn't be more pleased; finding tenants, inventories, ...
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Comment on agent fees
Fine
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“Excellent Service...”

Nov 29,2018
Minithumbup
Nadine
Laura
By: 'Current tenant'
Nov 29,2018
2 people found
this helpful
Their response to my questions/queries were dealt with quickly and efficiently. I find all the staff I have dealt with are polite and helpful....
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“Professional Service...”

Nov 29,2018
Minithumbup
Nadine
Laura
By: 'Monte Management Ltd'
Nov 29,2018
2 people found
this helpful
I rate Chelton Brown Daventry very highly from a landlords view. Promptness, efficiency and thorough in the work as an agent. Looking after the Tenant and their interest(s), and also the landlords interest and property. Thorough routine inspections and advice/updates....
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Comment on agent fees
Fees are very good for the service
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“Always there to help...”

Nov 29,2018
Minithumbup
Nadine
Edward
By: 'Emma B'
Nov 29,2018
2 people found
this helpful
Both Nadine and Edward are absolutely brilliant at their job, nothing is too much trouble for either of them. They both go above and beyond. I have dealt with Nadine for years and she is brilliant and is always there when I need her. Edward ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Building maintenance problems...”

Nov 20,2018
Minithumbup
Caroline
Edward
By: 'Sarah'
Nov 20,2018
2 people found
this helpful
We've been experiencing several issues with the home we're in and have been struggling to get the problems resolved. Since we've been in contact with Caroline, it definitely feels like we're moving in the right direction. The communication is now two way and she keeps ...
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“Excellent service...”

Nov 19,2018
Minithumbup
Michelle
By: 'Roy'
Nov 19,2018
1 people found
this helpful
So far I have found the service from Chelton Brown excellent. From the initial viewing, to the credit/employee check which was lightning fast to the signing of paperwork to ... the keys I have no complaints. They made the whole process very easy, and Rebecca ...
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Comment on agent fees
I expect to pay something, especially for rented accommodation where necessary checks need to be carried out to ensure you will be a reliable tenant, and can afford where you live. I have no good or bad comments because I don't know what other people charge.
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“Outstanding Service...”

Nov 09,2018
Minithumbup
Michelle
Rebecca
By: 'Mr G Fennell'
Nov 09,2018
1 people found
this helpful
After contacting the agent Michelle was very helpful in helping me finding the RIGHT property to rent. Taking time to advise and assist in all aspects to include several viewings. Very knowledgeable and professional. While I have looked for a long term let and not ...
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“Property Rental...”

Nov 06,2018
Minithumbup
Edward
Michelle
By: 'SD'
Nov 06,2018
1 people found
this helpful
Edward and indeed his whole team have made my move go through without any problems. I was kept informed of everything and the team were a pleasure to deal with....
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Comment on agent fees
Good
Was this helpful? Yes

“Pleasure to buy through...”

Oct 30,2018
Minithumbup
Edward
By: 'Gill Bromley'
Oct 30,2018
3 people found
this helpful
Edward was knowledgable about the property and area he was selling. He made significant efforts to fulfill requests made. Following the sale he even came to my rescue with a further enquiry in order to ensure we could get settled in. He was courteous and ...
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Comment on agent fees
N/A
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“Excellent Service...”

Sep 17,2018
Minithumbup
Michelle
By: 'Melanie Baylis'
Sep 17,2018
2 people found
this helpful
I contacted Therese to view this property under very difficult personal circumstances. Therese and the team at Chelton Brown Daventry were exceptional. They moved quickly, understood my needs and were available at all times. Exactly what you need when experiencing stress or an urgency to ...
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Comment on agent fees
Good
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“Contented Landlord...”

Sep 04,2018
Minithumbup
Nadine
By: 'Simon'
Sep 04,2018
2 people found
this helpful
Nadine had been handling my property for several years. During this time she has proved to be highly professional, diligent and very good at keeping me updated when necessary. At times she has been required to carry out delicate negotiations with tenants and has always ...
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Comment on agent fees
All the staff at the Daventry office have provided a highly professional and personal service. I have no issue with the agent's fees, which I feel are justified due to the standard of service that they provide.
Was this helpful? Yes

“Very helpful efficient and friendly...”

Aug 29,2018
Minithumbup
Nadine
By: 'Julie Hogarth'
Aug 29,2018
2 people found
this helpful
I find all the staff at the Daventry branch very efficient and helpful. But the person I have dealt with for the longest is Nadine Gray and if ever I have any doubts or concerns she always goes the extra mile to sort things. Well ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very helpful and friendly agent...”

Aug 20,2018
Minithumbup
Michelle
By: 'Laura Harrison'
Aug 20,2018
2 people found
this helpful
Very kind and helpful staff. Detailed description of the property on the first visit. Therese told me lots of information about the local area which put me at ease about my move. Good communication regarding the application process. Highly recommend...
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“Brilliant service...”

Aug 12,2018
Minithumbup
Michelle
By: 'Alex Beacham'
Aug 12,2018
1 people found
this helpful
Therese was brilliant trying to find me a home and when we found one she did her absolute best pushing the paperwork side through! The rest of the team was also helpful and lovely to talk to....
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Comment on agent fees
Good
Was this helpful? Yes

“Letting with Chelton brown...”

Aug 09,2018
Minithumbup
Nadine
By: 'Chartell'
Aug 09,2018
1 people found
this helpful
It's the first time I have been a tenant in a property for over 15 years and I can't thank Chelton brown enough for the guidance and help. They have rectified any slight problems and concerns quickly and smoothly. I hope to be one of their ...
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Comment on agent fees
Having not rented I believe their fees are reasonable and in line with other agents
Was this helpful? Yes

“Very good...”

Aug 07,2018
Minithumbup
Nadine
Edward
By: 'Nick'
Aug 07,2018
1 people found
this helpful
I found dealing with Chelton brown very easy they are polite welcoming and quick to respond to any query raised with them...
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Comment on agent fees
The fees were reasonable and clear
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“Very clear process and staff are always willing to help...”

Aug 06,2018
Minithumbup
Edward
By: 'Jozef Ostrowski'
Aug 06,2018
1 people found
this helpful
Everything was explained to me in a simple manner and I got clear instructions on what it was that I needed to do. Staff were very friendly and always happy to help. The only reason it isn't a 5 star review is because of a mix ...
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“Very professional and great client liaison....”

Jul 18,2018
Minithumbup
Edward
By: 'Geoff and Tayla'
Jul 18,2018
1 people found
this helpful
My wife and I were dealt with by Therese Leonard at the Daventry branch. Therese is an asset to the branch and a very nice lady. Very professional in her communications and made the whole process smooth and stress free . I can honestly say that ...
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Comment on agent fees
Perfectly normal fees
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“Excellent Experience...”

Jul 09,2018
Minithumbup
By: 'Graham'
Jul 09,2018
1 people found
this helpful
I rented a property through Therese as stressful as the process was for me, Therese was more than helpful and accommodating, from start to finish Therese made the process stress free and was more than willing to help where she could. and I would definitely ...
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Comment on agent fees
Good
Was this helpful? Yes

“9 Timken Way...”

Jul 06,2018
Minithumbdown
Nadine
By: 'Marie Brown'
Jul 06,2018
0 people found
this helpful
Therese is very professional and amiable and when I viewed the property I was very happy. The experience that I have received since however is very different. Nadine has been involved in some concerns that I expressed the Monday after I moved in, one of ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Marie Brown
Jul 06, 2018
View all comments (2)
Thank you Edward. The response that you have given me today has drastically changed my opinion and restored my faith in Chelton Brown. I am extremely appreciative of your help today. Marie ...

“Friendly......”

Jul 05,2018
Minithumbup
Edward
By: 'Mickey'
Jul 05,2018
1 people found
this helpful
... professional from start to finish but more importantly a friendly agent with a genuine interest in what I was looking for. The whole process was executed in such a short space of time I cannot recommend highly enough....
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Comment on agent fees
Fees were fair and clear from the start.
Was this helpful? Yes

“Communication...”

Jun 13,2018
Minithumbup
Nadine
By: 'Ade'
Jun 13,2018
1 people found
this helpful
Communication was very good and clear between Therese and I, my needs were met and there was good understanding between us....
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Comment on agent fees
Good
Was this helpful? Yes

“Verry happy...”

Jun 06,2018
Minithumbup
By: 'Costea'
Jun 06,2018
2 people found
this helpful
From my experience with chelton brown I will highly recommend the agency... The staff is friendly and helpful.. Verry professional services and from my side they are the best on the market... Thanks guys !!!...
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Areas covered
  • NN6
  • Daventry
  • NN7
  • NN11
  • CV23
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £139,000
  • Max: £139,000

Letting
  • Min: £0
  • Max: £0

ARLA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 1 85 6 2 0 1 0 1 1
Staff picture Edward
(18)

Staff picture Nadine
(44)

Staff picture Laura
(2)

No image available Michelle
(9)

Staff picture Sarah
(0)

Staff picture Caroline
(2)

Fees

For all prospective tenants:

Single applicant fee - £225 Inc. VAT
Joint tenancy - £265 Inc. VAT
Additional applicants (per tenant over the age of 18) - £65 Inc. VAT

In certain situations:

Guarantor fee* (if required)- £130 Inc. VAT

*A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.

Company Lets

Company let fee - £280 Inc. VAT

The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.

This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.

The fee(s) is/are NON-REFUNDABLE.

It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
Last updated at 30/08/2018, 11:05 AM by Chelton Brown - Daventry, Daventry, NN11

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 4:26 PM 25/07/2018 by Chelton Brown - Daventry, Dave

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Branch - Daventry, NN11

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