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    Edward
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    Nadine
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    Therese
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    Donna
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    Sarah
We are property professionals established in Northamptonshire since 1975. Our services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments. Our lettings division manages over 1250 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Our services are differentiated by very high standards of quality and we successfully cater to the needs of a very diverse clientele ranging from first time landl Read full description...ords to professional portfolio landlords and large land owners (including the Althorp Estate). This makes us one of the largest independent letting agents in the UK. Our credentials, resources and network in the property industry give us a unique position, where we have access to various vendors, applicants and investors. This gives our sales division considerable advantage and enables us to negotiate sales very efficiently. Moreover, our vast portfolio of managed properties allows us to offer some great buy-to-let opportunities to investors. We have offices in Northampton and Daventry. We are ARLA/NFOPP members and as such are regulated by their strict code of conduct. We pride ourselves on our customer service and the experience of our qualified team. Majority of our team are qualified to the high NFOPP standard. We are also members of the TDS (so all deposits we hold are protected) and The Property Ombudsman, a well-recognised redress scheme.
Chelton Brown

15 Market Square Daventry
Northamptonshire
NN11 4RN

01327 879431
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Properties for Sale
Properties to Rent

“ Very professional and great client liaison.... ”

Jul 18,2018
Minithumbup
Therese
By: 'Geoff and Tayla'
Jul 18,2018
0 people found
this helpful
My wife and I were dealt with by Therese Leonard at the Daventry branch. Therese is an asset to the branch and a very nice lady. Very professional in her communications and made the whole process smooth and stress free . I can honestly say that ...
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Comment on agent fees
Perfectly normal fees
Was this helpful? Yes

“ Excellent Experience... ”

Jul 09,2018
Minithumbup
Therese
By: 'Graham'
Jul 09,2018
1 people found
this helpful
I rented a property through Therese as stressful as the process was for me, Therese was more than helpful and accommodating, from start to finish Therese made the process stress free and was more than willing to help where she could. and I would definitely ...
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Comment on agent fees
Good
Was this helpful? Yes

“ 9 Timken Way... ”

Jul 06,2018
Minithumbdown
Therese
Nadine
By: 'Marie Brown'
Jul 06,2018
0 people found
this helpful
Therese is very professional and amiable and when I viewed the property I was very happy. The experience that I have received since however is very different. Nadine has been involved in some concerns that I expressed the Monday after I moved in, one of ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Marie Brown
Jul 06, 2018
View all comments (2)
Thank you Edward. The response that you have given me today has drastically changed my opinion and restored my faith in Chelton Brown. I am extremely appreciative of your help today. Marie ...

“ Friendly...... ”

Jul 05,2018
Minithumbup
Therese
By: 'Mickey'
Jul 05,2018
1 people found
this helpful
... professional from start to finish but more importantly a friendly agent with a genuine interest in what I was looking for. The whole process was executed in such a short space of time I cannot recommend highly enough....
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Comment on agent fees
Fees were fair and clear from the start.
Was this helpful? Yes

“ Communication... ”

Jun 13,2018
Minithumbup
Therese
Nadine
By: 'Ade'
Jun 13,2018
1 people found
this helpful
Communication was very good and clear between Therese and I, my needs were met and there was good understanding between us....
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Comment on agent fees
Good
Was this helpful? Yes

“ Verry happy... ”

Jun 06,2018
Minithumbup
Therese
Donna
By: 'Costea'
Jun 06,2018
2 people found
this helpful
From my experience with chelton brown I will highly recommend the agency... The staff is friendly and helpful.. Verry professional services and from my side they are the best on the market... Thanks guys !!!...
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“ Everything... ”

Jun 06,2018
Minithumbup
Therese
Donna
By: 'EB'
Jun 06,2018
1 people found
this helpful
Anytime anything goes right or wrong, Chelton brown have got you covered. I had a couple of unavoidable nightmares in a wonderful flat, and Chelton brown helped me through it all, even down to the tiniest silliest questions....
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Comment on agent fees
Acceptable, definitely got my monies worth
Was this helpful? Yes

“ Excellent Service... ”

May 30,2018
Minithumbup
Therese
Michelle
By: 'Simon Whitaker'
May 30,2018
1 people found
this helpful
Therese and Michelle have provided an excellent service in supporting myself to gain a second residency in Daventry. Quick thorough and well received in making this a great experience in line with customer service excellence Ҁ¦Ò€¦ Thank You so much...
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Comment on agent fees
All fabulous no complaints
Was this helpful? Yes

“ TDS Deposit... ”

May 30,2018
Minithumbup
Nadine
By: 'AJ'
May 30,2018
1 people found
this helpful
Nadine did an outstanding job of presenting our case to TDS. We recovered the majority of the necessary repair costs. Her diligence in preparing the inventories and reporting routine inspections, provided the foundations for a successful claim....
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“ Excellent Service... ”

May 29,2018
Minithumbup
Therese
By: 'AndyW'
May 29,2018
1 people found
this helpful
A very professional and detailed service was provided, every i and t dotted and crossed and clearly explained. All done with a smile and excellent customer service....
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“ Abysml Service... ”

May 28,2018
Minithumbdown
By: 'Bobby Isom'
May 28,2018
0 people found
this helpful
Booked to view a house that was on the market for sale. Turned up and waited for over an hour and the estate agent didn't turn up. I tried to call but they were closed. I left a voicemail and asked them to call ...
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Comment on agent fees
Na
Was this helpful? Yes
By: Edward Chelton Brown
Jul 06, 2018
View all comments (1)
Hi Bobby, I'm really sorry about this. We have tried to contact you a number occasions but never managed to get through. Please feel free to contact me via email: edward.cheltonbrown@cheltonbrown.co.uk. ...

“ 5 years with Chelton Brown... ”

May 11,2018
Minithumbup
Nadine
Edward
By: 'Akos Marosy'
May 11,2018
1 people found
this helpful
I have been with Chelton Brown in the last 5 years. They were always helpful and well mannered. It is never black or white so do not expect some fairy tale as they have to consider your and also the landlord's interest. They were fair ...
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Comment on agent fees
normal fees
Was this helpful? Yes

“ Excellent service... ”

May 11,2018
Minithumbdown
Donna
By: 'Excellent Agent'
May 11,2018
1 people found
this helpful
Donna is always very polite and extremely helpful and is very organised and efficient especially when dealing with any issues or problems - thank you...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“ Very professional... ”

Apr 23,2018
Minithumbup
Therese
By: 'Debra'
Apr 23,2018
1 people found
this helpful
I can't thank Therese enough. She helped me though all the processes from viewing to signing my tenancy. Nothing was to much trouble for her....
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Comment on agent fees
Good
Was this helpful? Yes

“ Renting through Chelton Brown... ”

Apr 17,2018
Minithumbup
Therese
By: 'Alison'
Apr 17,2018
1 people found
this helpful
Very good experience from giving the deposit to moving in. Helpful and friendly staff and reasonable fees compared to other agents....
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Comment on agent fees
Good compared to most other agents I've seen
Was this helpful? Yes

“ Top quality customer service... ”

Apr 16,2018
Minithumbup
Nadine
Donna
By: 'Craig Addison'
Apr 16,2018
1 people found
this helpful
The experience I have had with Chelton has been positive from start to finish. Therese was excellent in helping me to locate the right property to fit my circumstances. Donna was always punctual and professional when dealing with my queries and questions. Nadine completed all ...
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Comment on agent fees
Very competitive and the only time I didn't begrudge spending my money.
Was this helpful? Yes

“ Current tenant... ”

Apr 12,2018
Minithumbup
Therese
By: 'Daventry'
Apr 12,2018
1 people found
this helpful
Very happy with the service i received when starting the process to rent a property. Therese was extremely helpful and lovely. Many thanks to all at Chelton Brown...
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Was this helpful? Yes

“ I was very pleased to work with your agency! everything was fast and good! thank you Therese.... ”

Apr 10,2018
Minithumbup
Therese
By: 'Evgheni St.'
Apr 10,2018
0 people found
this helpful
Me and my family were happy to rent a flat from Chelton Brown,all the papers were presented in a clear form, which made us make the right decision.In the future we will only work with your agency! with Therese...
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Comment on agent fees
Good
Was this helpful? Yes

“ Stress free... ”

Apr 05,2018
Minithumbup
Therese
By: 'Liam'
Apr 05,2018
0 people found
this helpful
What a lovely lady Therese is, she made our time with her pleasurable and stress free. Needed not to ask any questions as all topics were covered and very clear and easy to understand....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 06,2018
Minithumbup
Therese
By: 'James D'
Mar 06,2018
0 people found
this helpful
My experience with Chelton Brown was great from start to finish. The only thing I wasn't too impressed with was the lack of knowledge about the property from the agent during the viewing. She did explain to us that as its a property they ...
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Comment on agent fees
This was good
Was this helpful? Yes
Mar 03,2018
Minithumbup
Edward
By: 'Sarah'
Mar 03,2018
1 people found
this helpful
I have used Chelton Brown as a letting agent for the past 5 years and would like to recommend their excellent services. During this time, Chelton Brown have quickly found suitable tenants for my rental property. The only periods that the house has been empty was ...
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Was this helpful? Yes
Mar 01,2018
Minithumbup
Therese
By: 'Dale Cobley'
Mar 01,2018
0 people found
this helpful
Therese was very polite and helpful with arranging the property we have now moved into. The services was great and explained well and any further questions that came up were answered quickly....
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Comment on agent fees
Fee ok...not a massive fan of fees your pay and dont get back if not successful.
Was this helpful? Yes
Feb 15,2018
Minithumbup
Therese
Donna
By: 'Flaviu'
Feb 15,2018
0 people found
this helpful
Lovely approach, full information, kind professional I will like to have a long rapport with Chelton Brown agency in the future....
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Comment on agent fees
Agent's fees is fair.
Was this helpful? Yes
Feb 06,2018
Minithumbup
Therese
By: 'Agnieszka'
Feb 06,2018
0 people found
this helpful
Professional in every inch, the whole procedure carried out efficiently and quickly. One week passed from submitting the offer to making a decision regarding the lease decision. I recommend without a doubt....
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Was this helpful? Yes
Feb 01,2018
Minithumbup
Therese
By: 'Sam_smith'
Feb 01,2018
0 people found
this helpful
Therese is a wonderful, kind, caring and professional agent. I have dealt with many agents in the past from renting out properties myself but Therese has topped them all, she always stays in touch and is always ready and available of you have any questions. ...
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Comment on agent fees
Good / fair
Was this helpful? Yes
Jan 15,2018
Minithumbup
By: 'Angel Cake'
Jan 15,2018
0 people found
this helpful
Excellent service, very kind agent always wearing a smile. Will be extremely happy to use again and will recommend to others where possible....
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Comment on agent fees
Fair
Was this helpful? Yes
Jan 12,2018
Minithumbdown
Nadine
Therese
By: 'Shaun James paget'
Jan 12,2018
0 people found
this helpful
Brilliant service, answered all questions with explanations if needed, friendly and polite in all aspects from viewings to moving in and most importantly very patient and it felt like she was focused fully on us to get going and moved in. Thank you Therese...
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Comment on agent fees
Reasonable, wherever you go there will always be fees and the ones here were explained correctly and crystal clear so no hidden charges
Was this helpful? Yes
Jan 12,2018
Minithumbup
Therese
By: 'Chloe Staples'
Jan 12,2018
0 people found
this helpful
Therese helped us with the letting of our new property. She was so very pleasant and shown genuine excitement for my fiancΒ© and I. She was very imformative, and was easy to contact if we had a query. All staff members at Chelton Brown were ...
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Was this helpful? Yes
Jan 05,2018
Minithumbup
Therese
By: 'Sara'
Jan 05,2018
0 people found
this helpful
very helpful and accommodating, making the process as first time tenants as painless as was feasible with the reassurance of a professional agent...
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Was this helpful? Yes
Jan 03,2018
Minithumbup
Nadine
Therese
By: 'busterhugo'
Jan 03,2018
0 people found
this helpful
Very happy with the Branch as a whole. Therese kept me up-to-date when the flat was up for relet. When we had the final inspection Nadine kept me informed on what was happening. When you visit the branch you always get a warm welcome and ...
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Comment on agent fees
I think the fees are fair for the work they do.
Was this helpful? Yes
Areas covered
  • NN6
  • Daventry
  • NN7
  • NN11
  • CV23
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA DPS TDS SAGEagent My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 0 71 5 2 0 0 0 1 1
Staff picture Edward
(3)

Staff picture Nadine
(30)

Staff picture Therese
(62)

Staff picture Donna
(8)

Staff picture Laura
(0)

No image available Michelle
(1)

Staff picture Sarah
(0)

Fees

For all prospective tenants:

Single applicant fee - Β£225 Inc. VAT
Joint tenancy - Β£265 Inc. VAT
Additional applicants (per tenant over the age of 18) - Β£65 Inc. VAT

In certain situations:

Guarantor fee* (if required)- Β£130 Inc. VAT

*A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.

Company Lets

Company let fee - Β£280 Inc. VAT

The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.

This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.

The fee(s) is/are NON-REFUNDABLE.

It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

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