• Nadine Lindsay
    Nadine Lindsay
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    Alex Welsh
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    Therese Leonard
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    Georgina Stevenson
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    vasile nesterovschi
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    diana luchian
We are property professionals established in Northamptonshire since 1975. Our services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments. Our lettings division manages over 1250 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Our services are differentiated by very high standards of quality and we successfully cater to the needs of a very diverse clientele ranging from first time landl Read full description...ords to professional portfolio landlords and large land owners (including the Althorp Estate). This makes us one of the largest independent letting agents in the UK. Our credentials, resources and network in the property industry give us a unique position, where we have access to various vendors, applicants and investors. This gives our sales division considerable advantage and enables us to negotiate sales very efficiently. Moreover, our vast portfolio of managed properties allows us to offer some great buy-to-let opportunities to investors. We have offices in Northampton and Daventry. We are ARLA/NFOPP members and as such are regulated by their strict code of conduct. We pride ourselves on our customer service and the experience of our qualified team. Majority of our team are qualified to the high NFOPP standard. We are also members of the TDS (so all deposits we hold are protected) and The Property Ombudsman, a well-recognised redress scheme.
Chelton Brown

15 Market Square Daventry
Northamptonshire
NN11 4BH

01327 879431
Jul 19,2017
Minithumbup
vasile nesterovschi
diana luchian
By: 'diana'
Jul 19,2017
0 people found
this helpful
hello,we watched the photos witch you send us,and we agree with inventory which you did,everything is the same like on the photos which you send.thank you....
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Comment on agent fees
good
Was this helpful? Yes
Jun 14,2017
Minithumbup
Therese Leonard
Nadine Lindsay
By: 'Matt'
Jun 14,2017
0 people found
this helpful
Excellent service from the girls in the office, they worked hard to get me in on my proposed date which seemed unrealistic but due to there speedy work I moved in on time. Great work, highly recommended. Thanks Matt...
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Comment on agent fees
Market rate
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Jun 03,2017
Minithumbup
Therese Leonard
By: 'Jackie'
Jun 03,2017
0 people found
this helpful
Threrese was very attentive from start to finnish and answered all questions no mater how small with a positive attitude. As did any other member of staff who we spoke to. As we have never rented before all staff we have taken the time to go over everything and nothing is to much trouble. Afer taking in our needs for a property we were guided in the right direction and shown only what would be right for us. So a big thank you....
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Comment on agent fees
Ok about the same as other agents.
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May 31,2017
Minithumbup
Therese Leonard
Georgina Stevenson
By: 'Jason Murray'
May 31,2017
0 people found
this helpful
From booking the viewing to collecting my keys the ladies at Chelton Brown could not do enough for me. Their approach was very professional and if I had any issue or uncertainty about any matter it was explained very thoroughly. Even when I had a problem they tried their utmost to resolve it....
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Comment on agent fees
Good
Was this helpful? Yes
May 31,2017
Minithumbup
Nadine Lindsay
By: 'Bobsyouruncle'
May 31,2017
0 people found
this helpful
During a very difficult period Nadine was brilliant and helpful, Nadine facilitated my departure from a property with professionalism and care and was an absolute pleasure to deal with. Thank you Nadine!...
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Comment on agent fees
Fees are high and very regular, would be my only critisism of the agent, rent was higher than area average and the fees were unjustified.
Was this helpful? Yes
May 16,2017
Minithumbup
Therese Leonard
Nadine Lindsay
By: 'Fosters'
May 16,2017
0 people found
this helpful
We are delighted with the manner in which our Tenancy was conducted by Therese and Nadine. Nothing was too much trouble and always kept us fully informed and up to date....
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Comment on agent fees
Fees are OK
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May 15,2017
Minithumbup
Therese Leonard
By: 'Ian melzack'
May 15,2017
0 people found
this helpful
Excellent service couldn't be happier.very polite and professional approach from Theresa made you feel at ease and extremely knowledgeable definately recommend chelton Brown...
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May 14,2017
Minithumbup
Nadine Lindsay
Therese Leonard
By: 'Zach-Ray'
May 14,2017
0 people found
this helpful
All members of staff were very friendly,helpful and made the transition into our new home a pleasant and hassle free experience...
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Comment on agent fees
Good
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Apr 25,2017
Minithumbup
Therese Leonard
By: 'Chelton Brown client'
Apr 25,2017
0 people found
this helpful
Therese Leonard provided an outstanding service. She breaks the mould of the archetypal agent; she's honest, affable, empathetic, totally professional and a real pleasure to deal with. If only more estate and lettings agents were like Therese. Thank you Charlton Brown, and in particular Therese Leonard....
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Comment on agent fees
It's worth paying Chelton Brown for peace of mind and high quality of service. We went for the platinum service. (Pay peanuts, get monkeys...!)
Was this helpful? Yes
Apr 22,2017
Minithumbup
Therese Leonard
By: 'Joel Henry'
Apr 22,2017
0 people found
this helpful
I was really apprehensive before dealing with Therese at Chelton Brown, because I had spoken to a couple of local people who rented and they were not at all impressed with the Estate Agents' attitude once they had them on board. Neither had dealt with Chelton Brown! I must say, it was a delight to deal with Therese. She was enthusiastic and above all very positive throughout the process. She showed me around the prospective property, talked to me in plain English throughout. I have never rented ...
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Comment on agent fees
Very reasonable compared to other Agents.
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Apr 21,2017
Minithumbup
Therese Leonard
By: 'Sheryl and Chris'
Apr 21,2017
0 people found
this helpful
We have just recently moved into a rented a property through Chelton Brown and cannot fault them at all. The whole process was made easy and stress free. Therese and her colleagues have been very helpful and informative and kept us up to date with everything. A much better experience than who we were renting with previously! Thank you very much...
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Comment on agent fees
Fees are in line with others that we know of
Was this helpful? Yes
Mar 21,2017
Minithumbup
Therese Leonard
By: 'Sarah Grant'
Mar 21,2017
0 people found
this helpful
We found the staff at Chelton Brown Daventry really helpful. As my husband is self-employed there were complications with the referral process but they worked with us and the landlord to make an agreement that we were all happy with. They were always friendly when I called and they made the application process easy....
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Comment on agent fees
The fees were lower than a lot of other companies and I like that they have a "couples fee" rather than paying a large sum for one person and an additional fee for others like a lot of companies which saved us money.
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By: Sali Brown
Mar 28, 2017
View all comments (1)
Thanks you Sarah for your review. The Daventry team offer great customer service and I am pleased they were able to help. Sali Brown MD Chelton Brown ...
Feb 13,2017
Minithumbdown
Therese Leonard
Nadine Lindsay
By: 'Charlotte'
Feb 13,2017
2 people found
this helpful
Disgusting thieves. Therese was helpful when I rented the property initially, and kept out of the issues I had. Management useless, rude and speak to you like a piece of dirt. From what I can gather from speaking to other people who have been unfortunate enough to use them, they are ok unless you report issues. Prepare to be well out of pocket if you use them. Will never recommend to anyone. Take photos of EVERYTHING because they will lie to keep your deposit...
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Comment on agent fees
Extortionate. Thieves
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Feb 13,2017
Minithumbup
Nadine Lindsay
Therese Leonard
By: 'Tom'
Feb 13,2017
0 people found
this helpful
We were really happy with service, whole Daventry team was so friendly and professional, always tried to help with everything and had no problem to answer any questions. They do what was promised and also a huge plus is that you can pay by card in their office....
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Feb 09,2017
Minithumbup
Therese Leonard
By: 'Pete'
Feb 09,2017
0 people found
this helpful
Therese was so helpful from the word go, arranging a really short notice viewing, explaining every aspect of what was required for the process to run smoothly. Regular updates throughout, and really could not do enough for me !! Would Totally recommend to anyone!! Thanks Therese 😊...
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Jan 27,2017
Minithumbup
Therese Leonard
By: 'Paul Bates'
Jan 27,2017
0 people found
this helpful
We were given 11 days to relocate from Scotland to the Rugby area for employment, Therese was so helpful the process from start to finish was so fuild and pain free. Any questions were answered straight away and not just about the house ,kennels, vets ect. The whole team are very friendly and so helpful....
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Comment on agent fees
Coming from Scotland we had not fees to pay so it was a bit of a shock but from other inquires with other agencies the fees are not the highest
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Jan 27,2017
Minithumbup
Therese Leonard
By: 'Jan'
Jan 27,2017
0 people found
this helpful
I found Chelton Brown to be an exceptional letting agent highly professional very helpful and friendly ,Therese Leonard went over and above her job to make it any easy letting ,I have nothing but high praise for all the staff at Daventry...
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Comment on agent fees
Very fair
Was this helpful? Yes
Jan 06,2017
Minithumbup
Therese Leonard
By: 'Tibi Patras'
Jan 06,2017
0 people found
this helpful
It was a pleasure to deal with Therese, very helpful and quick to get things rolling so that we can move in as soon as possible...
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Dec 19,2016
Minithumbup
Therese Leonard
By: 'Miss B'
Dec 19,2016
0 people found
this helpful
Therese has helped me move on two occasions and both occasions she has been both professional and extremely helpful. On the latest occasion Therese went above and beyond to help my move - be the right move and be stress free....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 16,2016
Minithumbup
Therese Leonard
Nadine Lindsay
By: 'David Carvalho'
Dec 16,2016
0 people found
this helpful
(Foreword: I would like to Include Edward Chelton Brown in this review as well) The entire experience was exemplary, from first application on RightMove.co.uk to being handed the keys. At every step of the way I felt that I was being well looked after. Therese Leonard was more than happy to answer all my questions promptly and efficiently and even gave me suggestions as to activities and goings on in the Village. You really get the feeling that Therese had a deep knowledge and background unde...
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Comment on agent fees
As an Australian immigrant to the UK who has no cognizance of what the usual accepted band of agents fees is I can't really comment on the value of this. All I can say is that the reference application was completed very quickly and all utilities were taken care of which is the main thing.
Was this helpful? Yes
Nov 18,2016
Minithumbup
Therese Leonard
By: 'Andrian'
Nov 18,2016
0 people found
this helpful
Very nice people and friendly agency who helped me to find a good house for my family thank you very much...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 21,2016
Minithumbup
Therese Leonard
By: 'Sarah Jones'
Oct 21,2016
0 people found
this helpful
Using Chelton Brown to rent a local property provided us with a professional and efficient service. Willing to offer help and guidance to ease the process....
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Comment on agent fees
High overall but justifiable.
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By: Sali Brown
Oct 25, 2016
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Hi Sarah, thank you for your review. Therese and the Daventry team were pleased to help. Sali Brown MD ...
Oct 10,2016
Minithumbup
By: 'Darren carter'
Oct 10,2016
0 people found
this helpful
arranged a viewing to suit my unusual circumstances. paperwork organised quickly. friendly and professional. very detailed information on check in...
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Comment on agent fees
average
Was this helpful? Yes
By: Sali Brown
Oct 12, 2016
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Thank yo Darren for your review. The Daventry team are really pleased they were able to help. Sali Brown MD ...
Sep 06,2016
Minithumbup
By: 'Bekki Thompson'
Sep 06,2016
0 people found
this helpful
I was a tenant of Chelton Brown for 18 months and never had any problems. Their communications were always spot on and they always called back when they said they would. All staff members at the Daventry branch were always friendly and eager to help. I wouldn't hesitate to use them again. They were a great letting agent. I felt I got the best service as a tenant whilst the landlord's rights were also fully observed....
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Comment on agent fees
The fees were about average. Not as expensive as some in the area.
Was this helpful? Yes
By: Sali Brown
Sep 06, 2016
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Thank you Bekki for your review. Our Daventry team were delighted to receive such positive feedback. Sali Brown MD ...
Aug 04,2016
Minithumbup
Therese Leonard
By: 'Martin Johnson'
Aug 04,2016
0 people found
this helpful
Myself and my mother were very happy with the speed and professionalism that our application and needs were attended too....
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Comment on agent fees
Very reasonable for the area
Was this helpful? Yes
By: Sali Brown
Aug 04, 2016
View all comments (1)
Thank you Martin for your review. We are pleased that you and your mother are happy with the service you have received from our Daventry office. Sali Brown MD ...
Jul 20,2016
Minithumbup
By: 'Edward Harris'
Jul 20,2016
1 people found
this helpful
I used Chelton Brown to sell my property in Daventry and am pleased to say it was a quick and easy experience. The whole team couldn't do enough to help and were only ever a phone call away. The sales team made the experience as easy as possible giving me regular updates on the marketing of the property and feedback on the progression of the sale. I'm now settled in my new home and if I ever decide to sell again I will be giving Chelton Brown a call....
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Comment on agent fees
Fixed fee was fantastic
Was this helpful? Yes
Jul 05,2016
Minithumbup
Therese Leonard
Nadine Lindsay
By: 'T.Richardson'
Jul 05,2016
0 people found
this helpful
What a pleasure to deal with everyone. Nothing was ever too much trouble and always with a big friendly smile. Having just moved to the area I feel like I made friends !...
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Comment on agent fees
Fees are too high.
Was this helpful? Yes
By: Sali Brown
Jul 06, 2016
View all comments (1)
Thank you for your review, we are pleased we were able to help. ...
Jul 04,2016
Minithumbup
By: 'Simon'
Jul 04,2016
0 people found
this helpful
The Chelton Brown Daventry team are an amazing bunch of professionals! I have worked with them as a land lord with multiple properties for over ten years. I live abroad so depend upon them heavily. They have never once let me down. They are fast to respond, always polite, always professional, proactive and a pleasure to work with. I would recommend them to any land lord or tenant looking for a reliable letting agent! Thanks - Great work!!...
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Comment on agent fees
Very competitive fees and overall excellent value for money considering the great service levels!!
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By: Sali Brown
Jul 06, 2016
View all comments (1)
Thank you Simon. We all really enjoy working with you. ...
Jun 27,2016
Minithumbup
Therese Leonard
By: 'First Time Renters'
Jun 27,2016
1 people found
this helpful
This is the first time my friend and I ever looked at renting a property and it couldn't have been easier. Therese Leonard walked us through the procedure flawlessly and went above and beyond her job to ensure we not only got the property we wanted but it was on our terms and as easy for us as we could have wanted. Overall this was a first class service and we not only recommend them but also will continue to use them moving forward....
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Comment on agent fees
Extremely acceptable
Was this helpful? Yes
Oct 08,2014
Minithumbup
By: 'S Ashford'
Oct 08,2014
1 people found
this helpful
What a fantastic company. Went to them at the beginning of the week and by the following week we had a tenant move in. Their process is seemless and nothing is too much trouble for any of the staff. The quality of the tenant and their admin processes are excellent. I have been back a couple of times to ask them who they use for various maintenance tasks and I have left with several good companies who have all turned out to be excellent too. As either a Landlord or a Tenant you should certa...
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Areas covered
  • NN6
  • NN7
  • NN11
  • CV23
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
87% customers were satisfied with fees 74% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 25 2 1 0 0 0 0 0
Nadine Lindsay Nadine Lindsay
Property Manager
8 reviews

About Nadine I have been working for Chelton Brown since July 2009, previously I worked for 8 years in the recruitment industry.Since starting with the Daventry Branch I have seen our managed portfolio grow steadi View full profile
Alex Welsh - no image available Alex Welsh
Property Manager
0 reviews

About Alex I joined Chelton Brown in September 2015 as part of the Repairs Team. I enjoy working at Chelton Brown as every day brings new challenges and no day is the same. I manage any maintenance issues that m View full profile
Therese Leonard - no image available Therese Leonard
Daventry Sales and Lettings Negotiator
23 reviews

About Therese I previously worked in retail banking for over 20 years on the south coast. I then moved to the Midlands and started working in Social Housing, visiting over 700 properties in the Daventry district. F View full profile
Georgina Stevenson - upload your photo Georgina Stevenson
1 reviews

About Georgina No description set View full profile
vasile nesterovschi - upload your photo vasile nesterovschi
1 reviews

About vasile No description set View full profile
diana luchian - upload your photo diana luchian
1 reviews

About diana No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

For all prospective tenants:

Single applicant fee - Β£225 Inc. VAT
Joint tenancy - Β£265 Inc. VAT
Additional applicants (per tenant over the age of 18) - Β£65 Inc. VAT

In certain situations:

Guarantor fee* (if required)- Β£130 Inc. VAT

*A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.

Company Lets

Company let fee - Β£280 Inc. VAT

The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.

This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.

The fee(s) is/are NON-REFUNDABLE.

It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
Last updated at 3:23 PM 15/06/2016 by Sali Brown

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 3:23 PM 15/06/2016 by Sali Brown

Awards won by Chelton Brown, Daventry NN11 4BH

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