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We are property professionals established in Northamptonshire since 1975. Our services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments. Our lettings division manages over 1250 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Our services are differentiated by very high standards of quality and we successfully cater to the needs of a very diverse clientele ranging from first time landl Read full description...ords to professional portfolio landlords and large land owners (including the Althorp Estate). This makes us one of the largest independent letting agents in the UK. Our credentials, resources and network in the property industry give us a unique position, where we have access to various vendors, applicants and investors. This gives our sales division considerable advantage and enables us to negotiate sales very efficiently. Moreover, our vast portfolio of managed properties allows us to offer some great buy-to-let opportunities to investors. We have offices in Northampton and Daventry. We are ARLA/NFOPP members and as such are regulated by their strict code of conduct. We pride ourselves on our customer service and the experience of our qualified team. Majority of our team are qualified to the high NFOPP standard. We are also members of the TDS (so all deposits we hold are protected) and The Property Ombudsman, a well-recognised redress scheme.
Chelton Brown

15 Market Square Daventry
Northamptonshire
NN11 4RN

01327 879431
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Properties for Sale
Properties to Rent

“Outstanding Service...”

Nov 09,2018
Minithumbup
Michelle
By: 'Mr G Fennell'
Nov 09,2018
0 people found
this helpful
After contacting the agent Michelle was very helpful in helping me finding the RIGHT property to rent. Taking time to advise and assist in all aspects to include several viewings. Very knowledgeable and professional. While I have looked for a long term let and not ...
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“Property Rental...”

Nov 06,2018
Minithumbup
Edward
By: 'SD'
Nov 06,2018
0 people found
this helpful
Edward and indeed his whole team have made my move go through without any problems. I was kept informed of everything and the team were a pleasure to deal with....
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Comment on agent fees
Good
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“Pleasure to buy through...”

Oct 30,2018
Minithumbup
Edward
By: 'Gill Bromley'
Oct 30,2018
2 people found
this helpful
Edward was knowledgable about the property and area he was selling. He made significant efforts to fulfill requests made. Following the sale he even came to my rescue with a further enquiry in order to ensure we could get settled in. He was courteous and ...
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Comment on agent fees
N/A
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“Excellent Service...”

Sep 17,2018
Minithumbup
By: 'Melanie Baylis'
Sep 17,2018
1 people found
this helpful
I contacted Therese to view this property under very difficult personal circumstances. Therese and the team at Chelton Brown Daventry were exceptional. They moved quickly, understood my needs and were available at all times. Exactly what you need when experiencing stress or an urgency to ...
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Comment on agent fees
Good
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“Contented Landlord...”

Sep 04,2018
Minithumbup
Nadine
By: 'Simon'
Sep 04,2018
1 people found
this helpful
Nadine had been handling my property for several years. During this time she has proved to be highly professional, diligent and very good at keeping me updated when necessary. At times she has been required to carry out delicate negotiations with tenants and has always ...
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Comment on agent fees
All the staff at the Daventry office have provided a highly professional and personal service. I have no issue with the agent's fees, which I feel are justified due to the standard of service that they provide.
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“Very helpful efficient and friendly...”

Aug 29,2018
Minithumbup
Nadine
By: 'Julie Hogarth'
Aug 29,2018
1 people found
this helpful
I find all the staff at the Daventry branch very efficient and helpful. But the person I have dealt with for the longest is Nadine Gray and if ever I have any doubts or concerns she always goes the extra mile to sort things. Well ...
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Comment on agent fees
Good
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“Very helpful and friendly agent...”

Aug 20,2018
Minithumbup
Michelle
By: 'Laura Harrison'
Aug 20,2018
1 people found
this helpful
Very kind and helpful staff. Detailed description of the property on the first visit. Therese told me lots of information about the local area which put me at ease about my move. Good communication regarding the application process. Highly recommend...
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“Brilliant service...”

Aug 12,2018
Minithumbup
Michelle
By: 'Alex Beacham'
Aug 12,2018
1 people found
this helpful
Therese was brilliant trying to find me a home and when we found one she did her absolute best pushing the paperwork side through! The rest of the team was also helpful and lovely to talk to....
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Comment on agent fees
Good
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“Letting with Chelton brown...”

Aug 09,2018
Minithumbup
Nadine
By: 'Chartell'
Aug 09,2018
1 people found
this helpful
It's the first time I have been a tenant in a property for over 15 years and I can't thank Chelton brown enough for the guidance and help. They have rectified any slight problems and concerns quickly and smoothly. I hope to be one ...
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Comment on agent fees
Having not rented I believe their fees are reasonable and in line with other agents
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“Very good...”

Aug 07,2018
Minithumbup
Nadine
Edward
By: 'Nick'
Aug 07,2018
1 people found
this helpful
I found dealing with Chelton brown very easy they are polite welcoming and quick to respond to any query raised with them...
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Comment on agent fees
The fees were reasonable and clear
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“Very clear process and staff are always willing to help...”

Aug 06,2018
Minithumbup
Edward
By: 'Jozef Ostrowski'
Aug 06,2018
1 people found
this helpful
Everything was explained to me in a simple manner and I got clear instructions on what it was that I needed to do. Staff were very friendly and always happy to help. The only reason it isn't a 5 star review is because of a ...
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“Very professional and great client liaison....”

Jul 18,2018
Minithumbup
Edward
By: 'Geoff and Tayla'
Jul 18,2018
1 people found
this helpful
My wife and I were dealt with by Therese Leonard at the Daventry branch. Therese is an asset to the branch and a very nice lady. Very professional in her communications and made the whole process smooth and stress free . I can honestly say that ...
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Comment on agent fees
Perfectly normal fees
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“Excellent Experience...”

Jul 09,2018
Minithumbup
By: 'Graham'
Jul 09,2018
1 people found
this helpful
I rented a property through Therese as stressful as the process was for me, Therese was more than helpful and accommodating, from start to finish Therese made the process stress free and was more than willing to help where she could. and I would definitely ...
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Comment on agent fees
Good
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“9 Timken Way...”

Jul 06,2018
Minithumbdown
Nadine
By: 'Marie Brown'
Jul 06,2018
0 people found
this helpful
Therese is very professional and amiable and when I viewed the property I was very happy. The experience that I have received since however is very different. Nadine has been involved in some concerns that I expressed the Monday after I moved in, one of ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Marie Brown
Jul 06, 2018
View all comments (2)
Thank you Edward. The response that you have given me today has drastically changed my opinion and restored my faith in Chelton Brown. I am extremely appreciative of your help today. Marie ...

“Friendly......”

Jul 05,2018
Minithumbup
Edward
By: 'Mickey'
Jul 05,2018
1 people found
this helpful
... professional from start to finish but more importantly a friendly agent with a genuine interest in what I was looking for. The whole process was executed in such a short space of time I cannot recommend highly enough....
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Comment on agent fees
Fees were fair and clear from the start.
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“Communication...”

Jun 13,2018
Minithumbup
Nadine
By: 'Ade'
Jun 13,2018
1 people found
this helpful
Communication was very good and clear between Therese and I, my needs were met and there was good understanding between us....
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Comment on agent fees
Good
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“Verry happy...”

Jun 06,2018
Minithumbup
By: 'Costea'
Jun 06,2018
2 people found
this helpful
From my experience with chelton brown I will highly recommend the agency... The staff is friendly and helpful.. Verry professional services and from my side they are the best on the market... Thanks guys !!!...
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“Everything...”

Jun 06,2018
Minithumbup
By: 'EB'
Jun 06,2018
1 people found
this helpful
Anytime anything goes right or wrong, Chelton brown have got you covered. I had a couple of unavoidable nightmares in a wonderful flat, and Chelton brown helped me through it all, even down to the tiniest silliest questions....
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Comment on agent fees
Acceptable, definitely got my monies worth
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“Excellent Service...”

May 30,2018
Minithumbup
Michelle
By: 'Simon Whitaker'
May 30,2018
1 people found
this helpful
Therese and Michelle have provided an excellent service in supporting myself to gain a second residency in Daventry. Quick thorough and well received in making this a great experience in line with customer service excellence …… Thank You so much...
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Comment on agent fees
All fabulous no complaints
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“TDS Deposit...”

May 30,2018
Minithumbup
Nadine
Edward
By: 'AJ'
May 30,2018
1 people found
this helpful
Nadine did an outstanding job of presenting our case to TDS. We recovered the majority of the necessary repair costs. Her diligence in preparing the inventories and reporting routine inspections, provided the foundations for a successful claim....
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“Excellent Service...”

May 29,2018
Minithumbup
Edward
By: 'AndyW'
May 29,2018
1 people found
this helpful
A very professional and detailed service was provided, every i and t dotted and crossed and clearly explained. All done with a smile and excellent customer service....
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“Abysml Service...”

May 28,2018
Minithumbdown
By: 'Bobby Isom'
May 28,2018
0 people found
this helpful
Booked to view a house that was on the market for sale. Turned up and waited for over an hour and the estate agent didn't turn up. I tried to call but they were closed. I left a voicemail and asked them to call ...
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Comment on agent fees
Na
Was this helpful? Yes
By: Edward Chelton Brown
Jul 06, 2018
View all comments (1)
Hi Bobby, I'm really sorry about this. We have tried to contact you a number occasions but never managed to get through. Please feel free to contact me via email: edward.cheltonbrown@cheltonbrown.co.uk. ...

“5 years with Chelton Brown...”

May 11,2018
Minithumbup
Nadine
Edward
By: 'Akos Marosy'
May 11,2018
1 people found
this helpful
I have been with Chelton Brown in the last 5 years. They were always helpful and well mannered. It is never black or white so do not expect some fairy tale as they have to consider your and also the landlord's interest. They were fair ...
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Comment on agent fees
normal fees
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“Excellent service...”

May 11,2018
Minithumbdown
By: 'Excellent Agent'
May 11,2018
1 people found
this helpful
Donna is always very polite and extremely helpful and is very organised and efficient especially when dealing with any issues or problems - thank you...
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Comment on agent fees
Reasonable
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“Very professional...”

Apr 23,2018
Minithumbup
By: 'Debra'
Apr 23,2018
1 people found
this helpful
I can't thank Therese enough. She helped me though all the processes from viewing to signing my tenancy. Nothing was to much trouble for her....
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Comment on agent fees
Good
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“Renting through Chelton Brown...”

Apr 17,2018
Minithumbup
Edward
By: 'Alison'
Apr 17,2018
1 people found
this helpful
Very good experience from giving the deposit to moving in. Helpful and friendly staff and reasonable fees compared to other agents....
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Comment on agent fees
Good compared to most other agents I've seen
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“Top quality customer service...”

Apr 16,2018
Minithumbup
Nadine
By: 'Craig Addison'
Apr 16,2018
1 people found
this helpful
The experience I have had with Chelton has been positive from start to finish. Therese was excellent in helping me to locate the right property to fit my circumstances. Donna was always punctual and professional when dealing with my queries and questions. Nadine completed all ...
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Comment on agent fees
Very competitive and the only time I didn't begrudge spending my money.
Was this helpful? Yes

“Current tenant...”

Apr 12,2018
Minithumbup
Edward
By: 'Daventry'
Apr 12,2018
1 people found
this helpful
Very happy with the service i received when starting the process to rent a property. Therese was extremely helpful and lovely. Many thanks to all at Chelton Brown...
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“I was very pleased to work with your agency! everything was fast and good! thank you Therese....”

Apr 10,2018
Minithumbup
Michelle
By: 'Evgheni St.'
Apr 10,2018
0 people found
this helpful
Me and my family were happy to rent a flat from Chelton Brown,all the papers were presented in a clear form, which made us make the right decision.In the future we will only work with your agency! with Therese...
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Comment on agent fees
Good
Was this helpful? Yes

“Stress free...”

Apr 05,2018
Minithumbup
Michelle
By: 'Liam'
Apr 05,2018
0 people found
this helpful
What a lovely lady Therese is, she made our time with her pleasurable and stress free. Needed not to ask any questions as all topics were covered and very clear and easy to understand....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • NN6
  • Daventry
  • NN7
  • NN11
  • CV23
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 77% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

ARLA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 0 79 5 2 0 1 0 1 1
Staff picture Edward
(14)

Staff picture Nadine
(34)

Staff picture Laura
(0)

No image available Michelle
(6)

Staff picture Sarah
(0)

Fees

For all prospective tenants:

Single applicant fee - £225 Inc. VAT
Joint tenancy - £265 Inc. VAT
Additional applicants (per tenant over the age of 18) - £65 Inc. VAT

In certain situations:

Guarantor fee* (if required)- £130 Inc. VAT

*A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.

Company Lets

Company let fee - £280 Inc. VAT

The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.

This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.

The fee(s) is/are NON-REFUNDABLE.

It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
Last updated at 30/08/2018, 11:05 AM by Chelton Brown - Daventry, Daventry, NN11

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 4:26 PM 25/07/2018 by Chelton Brown - Daventry, Dave

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