• Nadine Gray
    Nadine Gray
  • Therese Leonard
    Therese Leonard
  • Donna  Cumbers
    Donna Cumbers
  • upload your photo
    Laura Desai
We are property professionals established in Northamptonshire since 1975. Our services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments. Our lettings division manages over 1250 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Our services are differentiated by very high standards of quality and we successfully cater to the needs of a very diverse clientele ranging from first time landlor Read full description...ds to professional portfolio landlords and large land owners (including the Althorp Estate). This makes us one of the largest independent letting agents in the UK. Our credentials, resources and network in the property industry give us a unique position, where we have access to various vendors, applicants and investors. This gives our sales division considerable advantage and enables us to negotiate sales very efficiently. Moreover, our vast portfolio of managed properties allows us to offer some great buy-to-let opportunities to investors. We have offices in Northampton and Daventry. We are ARLA/NFOPP members and as such are regulated by their strict code of conduct. We pride ourselves on our customer service and the experience of our qualified team. Majority of our team are qualified to the high NFOPP standard. We are also members of the TDS (so all deposits we hold are protected) and The Property Ombudsman, a well-recognised redress scheme.
Chelton Brown

15 Market Square Daventry
Northamptonshire
NN11 4RN

07843817451
Website not available

Properties for sale
Properties for rent
Jan 15,2018
Minithumbup
By: 'Angel Cake'
Jan 15,2018
0 people found
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Excellent service, very kind agent always wearing a smile. Will be extremely happy to use again and will recommend to others where possible....
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Comment on agent fees
Fair
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Jan 12,2018
Minithumbdown
Nadine Gray
Therese Leonard
By: 'Shaun James paget'
Jan 12,2018
0 people found
this helpful
Brilliant service, answered all questions with explanations if needed, friendly and polite in all aspects from viewings to moving in and most importantly very patient and it felt like she was focused fully on us to get going and moved in. Thank you Therese...
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Comment on agent fees
Reasonable, wherever you go there will always be fees and the ones here were explained correctly and crystal clear so no hidden charges
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Jan 12,2018
Minithumbup
Therese Leonard
By: 'Chloe Staples'
Jan 12,2018
0 people found
this helpful
Therese helped us with the letting of our new property. She was so very pleasant and shown genuine excitement for my fiancΒ© and I. She was very imformative, and was easy to contact if we had a query. All staff members at Chelton Brown were very friendly and helpful. I would recommend anyone looking to move house to use this company as it was a very simple and easy process....
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Jan 05,2018
Minithumbup
Therese Leonard
By: 'Sara'
Jan 05,2018
0 people found
this helpful
very helpful and accommodating, making the process as first time tenants as painless as was feasible with the reassurance of a professional agent...
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Jan 03,2018
Minithumbup
Nadine Gray
Therese Leonard
By: 'busterhugo'
Jan 03,2018
0 people found
this helpful
Very happy with the Branch as a whole. Therese kept me up-to-date when the flat was up for relet. When we had the final inspection Nadine kept me informed on what was happening. When you visit the branch you always get a warm welcome and they know who you are without you having to say anything. I think the most important any Chelton Brown employee can do it keep communicating with the landlords....
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Comment on agent fees
I think the fees are fair for the work they do.
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Jan 02,2018
Minithumbup
Nadine Gray
By: 'Thea S.'
Jan 02,2018
0 people found
this helpful
We have used Chelton Brown as letting agents for a number of properties in the Daventry area for more than 10 years. Initially we used them solely for advertising and tenancy agreements, however after a period of time we transferred all of our properties onto their fully managed service. We are delighted with the service from all the staff at the Daventry branch, with particular praise for Nadine Gray. Their attention to detail and day-to-day management of the properties is excellent. The contra...
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Comment on agent fees
Good
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Jan 02,2018
Minithumbup
Nadine Gray
By: 'Mr J Cullen'
Jan 02,2018
0 people found
this helpful
Superb service for five years - Highly recommend - Pleasure to deal with - staff friendly and supportive -all issues resolved quickly and effeciently...
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Comment on agent fees
Good
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Dec 07,2017
Minithumbup
Therese Leonard
By: 'Lauren Sparrow'
Dec 07,2017
0 people found
this helpful
My partner and I are really happy with the service we received from Therese at Chelton Brown, Daventry. From the moment we enquired to picking up the keys to our new property, the service we received was outstanding. The whole process ran really smoothly and I would highly recommend Chelton Brown to everybody....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 02,2017
Minithumbup
Therese Leonard
By: 'Sally'
Dec 02,2017
0 people found
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I contacted Chelton Brown after being recommended by a friend, the service when I contacted them was very friendly. From day 1 through to moving into my flat has been outstanding, understood my circumstances from day 1 to moving in going through the process and the after service when I have had a few problems with the appliances. I am overwhelmed with all the staff but my main contact has been Therese who is lovely, very friendly, professional and I would highly recommend her to any of my fri...
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Comment on agent fees
Very good
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Dec 01,2017
Minithumbup
Therese Leonard
By: 'Sandra'
Dec 01,2017
0 people found
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Therese gave a friendly and polite service. There were frequent email updates of progress detailing the process. I was also advised of the viewings and given feedback,...
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Dec 01,2017
Minithumbup
Nadine Gray
By: 'Matt'
Dec 01,2017
0 people found
this helpful
Nadine did a great job whilst we were on a two year assignment in the USA. Throughout the agreement, her communication was faultless. Always able to answer our questions as well as being diligent with following up on open topics. During the two-year period we felt that not only was our best interests being looked after, but also that of the tenants. I feel this is important, because in my mind a happy tenant, is a more reliable tenant. Nadine's responsiveness was second to none. O...
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Comment on agent fees
Having looked at alternatives, we could not find anyone offering a better overall solution to our needs.
Was this helpful? Yes
Nov 30,2017
Minithumbup
Therese Leonard
Nadine Gray
By: 'Tiago Almeida'
Nov 30,2017
0 people found
this helpful
I am above all very pleased with the service, I needed to find an apartment very quickly and everything was taken cared of within the same week and I was able to move in on Saturday. The apartment itself was exactly as described and shown, it was exactly what I was expecting. The only issues the apartment has is the slow Internet Speed and not all Mail having reached the apartment....
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Comment on agent fees
In comparison with other agencies, the Fees seem acceptable. I would still prefer if there would be no fees at all.
Was this helpful? Yes
Nov 25,2017
Minithumbup
Donna Cumbers
By: 'Lorraine Blythe'
Nov 25,2017
0 people found
this helpful
I am very impressed with Donna on how swiftly she deals with problems and gets them sorted straight away she is a pleasure to deal with...
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Comment on agent fees
Very fair fees
Was this helpful? Yes
Nov 20,2017
Minithumbup
Therese Leonard
By: 'Pieter Walsma'
Nov 20,2017
1 people found
this helpful
Both Therese and Nadine were helpful, friendly and professional in their service to me. I even had a cup of coffee made for me, which being a small gesture created a warm atmosphere in the office....
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Comment on agent fees
Seemed reasonable to me. However, i did not use any other agents, so can't compare.
Was this helpful? Yes
Nov 13,2017
Minithumbup
By: 'Richard'
Nov 13,2017
0 people found
this helpful
I have been very impressed with the service Chelton Brown provide throughout the five or six years in which they have been handling my properties in the Daventry area. They let me know promptly when problems arise, and they deal with them quickly using what seems to be a good network of competent contractors. When I was ready to by a new property I asked their advice regarding what would work in the rental market; followed their suggestion to the letter and they had a tenant lined up for me on...
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Comment on agent fees
Very fair for the service provided.
Was this helpful? Yes
Nov 10,2017
Minithumbup
By: 'Laura'
Nov 10,2017
0 people found
this helpful
Every time i went into the office i always felt comfortable. I could have felt overwhelmed by letting,but all staff i came in touch with were calm,nice and the whole experience was painless. The two members of staff who id like to say were most kind are Therese Leonard And Nadine Gray....
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Comment on agent fees
It was a surprise to pay a fee,as other letting agencies i'd used in past i had not. So i have no idea if it was a fair fee or not
Was this helpful? Yes
Nov 10,2017
Minithumbup
Nadine Gray
Therese Leonard
By: 'Nik'
Nov 10,2017
0 people found
this helpful
The Chelton Brown team was very supportive and helpful during the two years that we stayed in the property. I've heard some worrying stories over the years about letting agencies and surely our experience was nothing like that. We always knew that if we needed something to be fixed in the property the team would always be there to help. They have always answered our calls and they responded straight away. A great thanks to Nadine, Therese, Ed and the rest of the team as well! Just to giv...
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Comment on agent fees
I didn't find the agency fees expensive given that the team worth the price but I wasn't very happy when they increased their prices during the second year. I strongly believe that landlords should cover the agent's fees given that they chose to use this service.
Was this helpful? Yes
Nov 08,2017
Minithumbup
Therese Leonard
Nadine Gray
By: 'Jane & Richard Post'
Nov 08,2017
0 people found
this helpful
We have been impressed with the patience, courtesy and professionalism shown throughout the process of taking a new rental through Chelton Brown. We are new to mid/long term rental, and we're shown clearly and step by step through the admin process, which was made easy through their help. We would recommend them to anyone looking to rent, and seeing the thoroughness with which they work, I would have no hesitation in using them if I was a landlord....
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Nov 06,2017
Minithumbup
By: 'Happy Custimer'
Nov 06,2017
0 people found
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I received excellent friendly service from Therese and all the team. Nothing was too much trouble and I would highly recommend this Estate agent if you are looking to rent in the Daventry area - trustworthy and efficient and well priced - thank you Mr Jess...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 31,2017
Minithumbup
Nadine Gray
By: 'Simon'
Oct 31,2017
0 people found
this helpful
It's not the first time that I have written a review about Chelton Brown. But I have to say that for over a decade now I have been impressed by the company. I am a landlord with a number of properties in the UK, but I live and work overseas. So it's essential to have a letting agent who I can fully trust. Chelton Brown have never ever let me down. They keep my properties tenanted, the tenants looked after and every little detail of maintenance is taken care of. Communication is also ex...
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Comment on agent fees
Competitive - Value for money considering the level of service received.
Was this helpful? Yes
Oct 25,2017
Minithumbup
Nadine Gray
By: 'D & G'
Oct 25,2017
0 people found
this helpful
Had a property inspection today. As always prompt to the appointment time. Checked with us for any issues and most informative on questions we asked....
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Oct 24,2017
Minithumbup
Nadine Gray
By: 'Rhoncam'
Oct 24,2017
0 people found
this helpful
I have been dealing with Nadine at Chelton Brown in Daventry for over 5 years now. Nadine is a pleasure to deal with and is always very friendly and helpful. Great Staff Member to deal with and always happy :)...
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Comment on agent fees
Not too happy with Agent's fees. I found them a bit steep compared to previous Agents I have used. But then no one likes to Pay Fees.
Was this helpful? Yes
Oct 24,2017
Minithumbup
Nadine Gray
By: 'Nicky Keane'
Oct 24,2017
0 people found
this helpful
We have rented from Chelton brown for the past 6 years and have been dealt with in a consistent and professional manner by Nadine Gray. Any problems we have had ,no matter how big or small, she has sorted them promptly. Always friendly and welcoming , we are very lucky to have her looking after our interests....
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Oct 23,2017
Minithumbup
By: 'Barbara'
Oct 23,2017
0 people found
this helpful
The company provides an exemplary service. As a landlord I receive excellent responses to my queries; always efficient and professional,...
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Oct 23,2017
Minithumbup
Nadine Gray
By: 'M Birch'
Oct 23,2017
0 people found
this helpful
Very professional service and the staff are quick to assist with any queries regarding the property. Would definitely recommend Chelton Brown....
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Oct 16,2017
Minithumbup
Nadine Gray
Donna Cumbers
By: 'Paul Haynes'
Oct 16,2017
0 people found
this helpful
I have been with this agent for 4 years and I have had dealings with other members of staff that have now moved on, but on the whole it was Donna and Nadine that helped with any question/queries and I must say every time they were very supportive. Due to unforeseen cercumstances out of our control i am moving to an area outside of Chelton Brown sales/letting properties otherwise I would be staying within the area, so anybody viewing property, if it has a Cheton Brown stamp at the bottom of the p...
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Comment on agent fees
Although no one likes fees for anything in life, I feel their fees are very reasonable
Was this helpful? Yes
Oct 12,2017
Minithumbup
Nadine Gray
Donna Cumbers
By: 'Chris Pratt - Daventry'
Oct 12,2017
0 people found
this helpful
Could not of made moving into my new rental property any smoother or easier. Nadine and Donna listened to any issues or problems I had when moving into the property and promptly replied with resolutions and fixes. If you are unsure about using Chelton Brown, don't be! Great team and great customer service Keep up the good work x...
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Was this helpful? Yes
Oct 03,2017
Minithumbup
Therese Leonard
By: 'Kaleigh Bowditch'
Oct 03,2017
0 people found
this helpful
We have received a lovely friendly service from Therese. Such an easy process with no stress. Thank you again Therese and the Daventry Team....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 01,2017
Minithumbup
Therese Leonard
By: 'Gary & Amy'
Oct 01,2017
0 people found
this helpful
we found that Terese was very helpful and accommodating, the services provided was excellent and even arranging a second viewing to allow my partner a chance to see the property as was not available on first viewing, the level of cover that the landlord had chosen has all been explained and what services where provided directly and indirectly....
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Comment on agent fees
all fees were explained fully
Was this helpful? Yes
Sep 05,2017
Minithumbup
Therese Leonard
Nadine Gray
By: 'Tia and meg'
Sep 05,2017
0 people found
this helpful
Really smooth process, so grateful for everything that was done to enable us to move in when we wanted to. Really impressed with how friendly the staff were and all the well wishes with our move Thank you...
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Was this helpful? Yes
Areas covered
  • NN6
  • NN7
  • NN11
  • CV23
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 73% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 52 3 1 0 0 0 0 0
Nadine Gray Nadine Gray
Property Manager
25 reviews

About Nadine I have been working for Chelton Brown since July 2009, previously I worked for 8 years in the recruitment industry.Since starting with the Daventry Branch I have seen our managed portfolio grow steadi View full profile
Therese Leonard Therese Leonard
Daventry Sales and Lettings Negotiator
43 reviews

About Therese I previously worked in retail banking for over 20 years on the south coast. I then moved to the Midlands and started working in Social Housing, visiting over 700 properties in the Daventry district. F View full profile
Donna  Cumbers Donna Cumbers
3 reviews

About Donna No description set View full profile
Laura  Desai - no image available Laura Desai
0 reviews

About Laura No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

For all prospective tenants:

Single applicant fee - Β£225 Inc. VAT
Joint tenancy - Β£265 Inc. VAT
Additional applicants (per tenant over the age of 18) - Β£65 Inc. VAT

In certain situations:

Guarantor fee* (if required)- Β£130 Inc. VAT

*A Guarantor may be required if you do not completely fulfill our affordability criteria. The Guarantor fee is in addition to the applicant fee.

Company Lets

Company let fee - Β£280 Inc. VAT

The fee(s) above cover the cost incurred by Chelton Brown in order to successfully set up the tenancy for you.

This fee(s) is/are payable to conduct your references and other administrative work. Chelton Brown will NOT hold the property until you provide all required documents and successfully pass your references.

The fee(s) is/are NON-REFUNDABLE.

It is therefore critical to provide accurate information about your employment and your financial position BEFORE payment of the fees in order to avoid disappointment at a later stage.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

Complaints Procedure

Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 11:03 AM 27/10/2017 by Edward Chelton Brown

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