Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
Cheffins

27a High Street Haverhill
Suffolk
CB9 8AD

01440 707076
Website not available

Properties for Sale
Properties to Rent

“Great Service from Kelly...”

Jan 06,2019
Minithumbup
By: 'Ian B'
Jan 06,2019
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Kelly Hamed has been excellent in looking after our property whilst we are overseas. Kelly is super punctual in getting stuff done and always does what she says she will. Thanks very much indeed....
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“First Class!...”

Dec 21,2018
Minithumbup
By: 'Rhys Davies'
Dec 21,2018
0 people found
this helpful
Amazing service from all at Cheffins! I always received regular updates and very prompt replies to enquiries and was always put at ease during a stressful time. A special thanks to Caroline and Hanna for all of their help during every step of the process! ...
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Comment on agent fees
Good
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“Great Service...”

Dec 20,2018
Minithumbup
By: 'Jackie Swift'
Dec 20,2018
0 people found
this helpful
I have a few properties that are fully managed by Cheffins and have been for several years now. I am extremely happy with the service particularly Kelly, Hannah and Steffanie who are always extremely helpful in resolving any maintenance issues with the properties straight away. ...
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Comment on agent fees
Fees are fees no one likes paying them .....
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“Kelly Hamed...”

Dec 20,2018
Minithumbup
By: 'CB9 landlord 24bc'
Dec 20,2018
0 people found
this helpful
Kelly has managed my property for me for over 4 years. She makes everything so easy and straight forward for me and it's always a pleasure to deal with her. She is always very quick to deal with any issues with the property that may arise ...
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Comment on agent fees
Fees are very reasonable for the service offered.
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“Sale of property...”

Dec 19,2018
Minithumbup
By: 'DT'
Dec 19,2018
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this helpful
Fantastic service from beginning to end of the sale. I recieved weekly updates on how the sale was going and felt supported throughout the process....
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“Simple, straight foward and friendly...”

Dec 19,2018
Minithumbup
By: 'Debbie Lansdell'
Dec 19,2018
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this helpful
From start to finish, the staff at Cheffins were superb. From Andy, who was enthusiastic about selling our house. To Caroline, who despite multiple calls towards end of exchange, remained friendly and professional. Our house was put on the market Friday, and we accepted an ...
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Comment on agent fees
Easy to negotiate. Not the cheapest we found but the cheapest agent was rude (didn't introduce himself and tried to walk in our home) and late on several occassions. The cheapest was also a nightmare to try to get hold of on the phone. I was always able to get hold of Cheffins, and if Andy or Caroline weren't available to talk there and then, they called back quickly.
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“Excilent...”

Dec 14,2018
Minithumbup
By: 'Benny Wong'
Dec 14,2018
0 people found
this helpful
Very helpful and kept me upto date on the whole process of the sale of my property. Answered all me enquieries. Very helpful with a rental property....
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Comment on agent fees
Good
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“Outstanding Service...”

Dec 14,2018
Minithumbup
By: 'Sophie'
Dec 14,2018
0 people found
this helpful
Excellent customer service and very professional. We were kept updated at all times. We cannot fault the service we received....
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Comment on agent fees
The fees may be slightly higher than other estate agents in the town but you get what you pay for, well worth paying the extra.
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“Courteous and efficient service...”

Nov 27,2018
Minithumbup
By: 'Megan Fisher'
Nov 27,2018
0 people found
this helpful
The agents who showed me around were informative and helpful. Caroline kept me up to date with how things were progressing which was great, especially as my own agent was pretty awful. This made the move less stressful and I was grateful....
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Comment on agent fees
I was not your client so received this service for nothing.
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“Letting Agent...”

Nov 19,2018
Minithumbup
By: 'Linda and John Steff'
Nov 19,2018
0 people found
this helpful
We have known Kelly nearly 2 years and in that time we have found her to be very professional and knowledgeable. She has guided us through some issues which as individuals we would have found difficult. Kelly is an approachable lady, helpful and efficient. We are ...
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Comment on agent fees
We are happy with the agent and would recommend wholeheartedly.
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“Landlord...”

Nov 19,2018
Minithumbup
By: 'Sonia'
Nov 19,2018
0 people found
this helpful
Cheffins have managed my property now for several years and am extremely happy with the service I have received. Hannah and Kelly have always been extremely helpful in resolving any maintenance issues with the property. I would say the new style inspection reports are fantastic ...
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Comment on agent fees
Good
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“Excellent Service...”

Nov 19,2018
Minithumbup
By: 'Iain'
Nov 19,2018
0 people found
this helpful
The team at Cheffins provided an excellent service for me whilst serving abroad with the Armed Forces. They dealt with all my enquires with professionalism ensuring that I had peace of mind whilst the sales process was being carried on. Further to this when I ...
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Comment on agent fees
The fees quoted were below the rates offer by other agents in the high street
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“Great experience with selling the property...”

Nov 16,2018
Minithumbup
By: 'Elena'
Nov 16,2018
0 people found
this helpful
I was very pleased with the service I recieved from Cheffins. I would like to specifically highlight Caroline Haines as a very helpful and friendly member of staff who is very professional and acts prompty and efficiently with all requests...
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Comment on agent fees
Agent's fees are sensible
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“Excellent service from Cheffins Haverhill lettings dept...”

Nov 16,2018
Minithumbup
By: 'S Mc'
Nov 16,2018
0 people found
this helpful
I have 3 rentals, all with Cheffins Haverhill. I am very happy with the service provided. My primary contact is Kelly H but all of the staff in the Lettings dept at Haverhill are very nice and super helpful. Any issues are dealt with quickly and ...
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Comment on agent fees
Acceptable - happy to pay fees in order to have a no-hassle, easy life
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“Excellent Professional Service...”

Nov 15,2018
Minithumbup
By: 'Mrs Morete'
Nov 15,2018
0 people found
this helpful
I have had the pleasure of working with Ryan, Andrew, Caroline and Hannah regarding my property sale & completion. They are very professional and provide an excellent service that is second to none. The follow up and consistent timely updates provide a seller with high levels ...
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Comment on agent fees
Reasonable fees in line with market rates
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“Friendly and Professional Team...”

Nov 15,2018
Minithumbup
By: 'Jez and Rachel'
Nov 15,2018
0 people found
this helpful
Hannah and the lettings team have been exemplary in their approach to finding and securing new tenants for us. Keeping us informed throughout and finding tenants that match are expectations. Thank you to you and all the team for a perfect service....
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Comment on agent fees
The fees are in line with our expectations for a job done well.
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“Professional, friendly and reliable...”

Nov 14,2018
Minithumbup
By: 'Sarah & Jimmy'
Nov 14,2018
0 people found
this helpful
Ryan and Caroline and everyone in the office were incredibly helpful throughout the sale and gave great advice when needed. Through no fault of Cheffins every stage of the sale was quite stressful but they kept us sane with good humour and sound professional advice. ...
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Comment on agent fees
Very competitive
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“Excellent staff, Kelly has been awesome...”

Oct 30,2018
Minithumbup
By: 'Paul Davies'
Oct 30,2018
0 people found
this helpful
Professional, efficient, approachable, Kelly has been amazing throughout my tenancy. She has got issues sorted in a timely and efficient manner. She has been available when I've needed to contact her, and is always happy and friendly when I've spoken to her face to face....
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Comment on agent fees
About average for the industry
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“Blessing...”

Oct 29,2018
Minithumbup
By: 'Michelle Hill'
Oct 29,2018
0 people found
this helpful
Kelly is wonderful ,helpful,cheerful, witty , And goes above and beyond to help in any way she can .She is very professional in every aspect of her job role...
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Comment on agent fees
Fair compared to a lot of other companies
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“Fantastic Team!...”

Oct 29,2018
Minithumbup
By: 'Heather84'
Oct 29,2018
0 people found
this helpful
I couldn't be happier with Cheffins. Christina has been fab from the beginning answering all my silly questions. I had no clue about becoming a landlord but Christina and Hannah have just been excellent!...
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Comment on agent fees
Good - for everythibf Cheffins do the fees are excellent
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“Perfect!...”

Sep 26,2018
Minithumbup
By: 'Amy Haines'
Sep 26,2018
0 people found
this helpful
We chose Cheffins due to their excellent reputation, and they didn't disappoint! They got us lots of viewings, we were sold within 2 weeks and they were professional and prompt throughout. They kept us updated with developments regularly as the sale went through, and we'd like ...
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Comment on agent fees
Very fair
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“First time using an estate agents...”

Aug 30,2018
Minithumbdown
By: 'MoD-Berry'
Aug 30,2018
0 people found
this helpful
The estate agents were not very communicative, felt like we were strung along waiting on a decision from them and the landlord, can understand it taking time in communicating with landlord just seems unusual that the property has been available for over 4 months and the ...
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Comment on agent fees
N/A
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“House sale...”

Mar 21,2018
Minithumbup
By: 'Mr Field-Rayner'
Mar 21,2018
0 people found
this helpful
My experience with Cheffins and the team (esp. Ryan and Caroline) has been very positive. The level of communication was very good and gave reassurance through the whole process. I would definitely recommend the team and use again in the future....
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Mar 10,2018
Minithumbup
By: 'Y'
Mar 10,2018
0 people found
this helpful
Cheffins is probably the best Estate Agent that I have used over the last 20 years. They were informative and courteous and always had a good understanding of the state of the chain. Caroline rang me regularly to update me on the situation with the chains. ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 09,2018
Minithumbup
By: 'M. Plaister'
Mar 09,2018
0 people found
this helpful
Very pleasant and efficient. I had the feeling that she would do everything she could to help find a buyer. She represented your company in a very professional manner and was also helpful in her communications between her office and my solicitor....
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Comment on agent fees
As expected.
Was this helpful? Yes
Mar 08,2018
Minithumbup
By: 'Martin'
Mar 08,2018
0 people found
this helpful
A great office to deal with. Ryan, Caroline and Hannah were all very attentive and kept me constantly updated on my sellers and buyers positions and what was happening with solicitors. A very good service...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 01,2018
Minithumbup
By: 'James'
Mar 01,2018
0 people found
this helpful
Andrew came round explained the rates and fees and how he would make our house sell quickly. He was very professional and friendly. Caroline would touch base with us regularly. After every viewing contact with us was made constantly. Once offer had been accepted on ...
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Comment on agent fees
The fees were very good and competitive.
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Feb 28,2018
Minithumbup
By: 'Lisap'
Feb 28,2018
0 people found
this helpful
Andy helped us sell two houses over the years we lived in Haverhill, we find him professional, honest and genuine. His local knowledge is excellent and his valuations are in our opinion very accurate and realistic. He also recommended a Solicitor for our conveyancing who ...
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Comment on agent fees
This agents fees were reasonable, we mainly used Cheffins because of Andy Pantling.
Was this helpful? Yes
Feb 23,2018
Minithumbup
By: 'Kieran Taylor'
Feb 23,2018
0 people found
this helpful
As I first time buyer the whole process was new to me. I was advised by Andrew initially who was very helpful guided me on the first steps and negotiating with the seller. After this I dealt with Hannah, I have to say without Hannah, ...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 17,2018
Minithumbup
By: 'Jayne Wheatley'
Feb 17,2018
0 people found
this helpful
Caroline did an amazing job with our recent purchase. She kept us informed at every stage, often before our solicitor. The other colleagues in the office we're always equally helpful when Caroline wasn't available. I will always use Cheffins in the future and have no ...
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Comment on agent fees
No fees paid
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Areas covered
  • CB9
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £116,000
  • Max: £415,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 2 0 22 0 11 0 0 1

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 4:21 PM 01/03/2018 by Ryan Bourgaise

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