Cheffins - Ely, CB7

23 reviews 4.7/5 rating
  • 91% valuation accuracy
  • 91% recommend
  • 95% fee satisfaction
Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
Cheffins

25 Market Street Ely
Cambridgeshire
CB7 4NP

01353654900


Properties for Sale
Properties to Rent

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“Excellent service...”

Feb 01,2019
Minithumbup
By: 'Julie Smith'
Feb 01,2019
0 people found
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I would definitely use cheffing again. From the time Chris came to value our property, he was polite and listened to our point of view no pushy sales technique and it felt like he was one of the family. The sale of our property was ...
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Comment on agent fees
Fair you get what you pay for.
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“Good communication...”

Jan 30,2019
Minithumbup
By: 'Simon'
Jan 30,2019
0 people found
this helpful
Sarah, Richard and Howard were very helpful throughout the various stages of my property purchase. They kept me well informed as the purchase progressed, and provided good communication between myself and the sellers....
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Comment on agent fees
Not applicable.
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“Good job...”

Jan 23,2019
Minithumbup
By: 'MB'
Jan 23,2019
0 people found
this helpful
From first expressing interest in the property to eventual purchase, we received help and support from Howard. A credit to his company, Cheffins....
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Comment on agent fees
Reasonable
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“Superb Service...”

Dec 27,2018
Minithumbup
By: 'Rachael P'
Dec 27,2018
0 people found
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I couldn't be happier with the services provided by the Cheffins team. Chris Hancock provided a realistic valuation which resulted in a sale within the first couple of weeks of marketing. I was keen to find a buyer relatively quickly but also maximising price achieved. ...
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Comment on agent fees
Competitive fee.
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“Professional and Patient...”

Dec 23,2018
Minithumbup
By: 'Ollie'
Dec 23,2018
0 people found
this helpful
We (and Cheffins) have suffered a long drawn out sale caused by problems further up the chain: nothing to do with Cheffins and nothing more they could have done! Throughout the process all the staff involved have been professional, courteous and patient and kept us ...
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Comment on agent fees
The fees seemed about right for the market. And given the hassle with the "online agents" elsewhere in the chain, the fees were well worth paying.
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“A TOP FLIGHT TEAM...”

Dec 12,2018
Minithumbup
By: 'Retired lawyer's review'
Dec 12,2018
0 people found
this helpful
Having bought/sold about twelve properties over the years, I knew that selection of the right estate agent was essential for an efficient sale. My wife and I considered four locally aware that each had a particular and different standard of general property in style ...
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Comment on agent fees
Excellent and better than some others in our research locally.
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“Service beyond expectations!...”

Oct 04,2018
Minithumbup
By: 'James & Heather'
Oct 04,2018
0 people found
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We received a superb service from Cheffins from start to finish and highly recommend their team. Chris Hancock came and valued our property and offered expert advice regards to achieving the very best price for our property. Chris also discussed in great details what Cheffins ...
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Comment on agent fees
Excellent fee considering we achieved a higher price than what other agents had quoted.
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“Cheffins are simply fantastic!...”

May 30,2018
Minithumbup
By: 'JH'
May 30,2018
0 people found
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It's hard to measure excellence in words, but Cheffins have gone beyond any expectations we could possibly have had throughout selling and buying a house with them. Our house sale went through relatively quickly thanks to the wonderful advice and honesty we took on board- ...
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Comment on agent fees
With everything they did for us it wasn’t enough.
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“Excellent communication skills, expert inside knowledge and effective sales team...”

Apr 28,2018
Minithumbup
By: 'Mr SN & Dr NT'
Apr 28,2018
0 people found
this helpful
We have sold three houses with Cheffins since 2008 because we value the team's: * professional, straightforward and friendly (but not familiar) approach * excellent communication skills - invaluable when negotiating with different stakeholders * willingness to really listen and understand their customers' requirements * expert inside knowledge about the ...
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Comment on agent fees
Very fair
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“Not Happy...”

Apr 17,2018
Minithumbdown
By: 'Honest Review'
Apr 17,2018
0 people found
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Let a property for 2 years in which the house was ridden with mould in every room. It was painted over before i became a tenant so was not visible. Numerous phone calls about the issue and i was told to clean it off or open ...
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Comment on agent fees
Not sure what they are being paid for as it takes them an ages to get any issues sorted.
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By: Michaela White
Apr 17, 2018
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We are sorry that you feel that you haven't had a satisfactory service from us. We are following all of the correct protocol regarding the return of your deposit and the matter is being resolved. ...

“Cheffins were incredible from day one marketing our property. Setting ......”

Mar 09,2018
Minithumbup
By: 'UEFA81'
Mar 09,2018
0 people found
this helpful
Cheffins were incredible from day one marketing our property. Setting a firm but fair target price they contacted buyers from outside the area in order to reach the price set. Commission was very fair and Howard was always available for a chat whenever we needed ...
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Comment on agent fees
Fair. Headline internet company prices may seem to save you money, but 'Mauve Bricks' would not have achieved the same valuation making it a false economy. I was happy to keep the commission money in the Ely economy too.
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“Cheffins were extremely quick from the point of booking the ......”

Dec 08,2017
Minithumbup
By: 'Lewis'
Dec 08,2017
0 people found
this helpful
Cheffins were extremely quick from the point of booking the valuation, to having the house on the market. Asking price achieved within a week of the house being listed. Chris has been helpful and consistently communicative throughout the process....
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Comment on agent fees
Agent's fees were the most competitive in the area.
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By: Michaela White
Dec 11, 2017
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Thank you very much for your kind comments, we hope your move went smoothly. ...

“Upon deciding to sell our property we visited Cheffins in ......”

Oct 08,2017
Minithumbup
By: 'Shelley'
Oct 08,2017
0 people found
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Upon deciding to sell our property we visited Cheffins in Ely as they were local agents and not a national company. We were introduced to Howard Pope who came across as very genuine and positive and we decided to have a valuation. We nextmet with ...
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Comment on agent fees
Very reasonable
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By: Michaela White
Oct 09, 2017
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Thank you for your kind comments. We are pleased to have been able to help with what I'm sure was a difficult time for you. Wishing you all the very best in your new home, Cheffins ...

“after an extremely bad experience with another estate agent, not ......”

Sep 29,2017
Minithumbup
By: 'lizz draper'
Sep 29,2017
0 people found
this helpful
after an extremely bad experience with another estate agent, not Cheffins, i called to see if Chris could help, he was amazing , the whole team have kept me informed at every stage from putting property onto the market , arranging viewings and giving feedback to finally ...
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Comment on agent fees
considering the service the fees are excellent
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By: Michaela White
Sep 29, 2017
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Thank you very much for your kind comments - we are very pleased to have been able to help and make the experience a positive one. ...

“The service we have had from Jo and the rest ......”

Sep 25,2017
Minithumbup
By: 'The Gibbs'
Sep 25,2017
0 people found
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The service we have had from Jo and the rest of the rental team at Cheffins has been excellent. Jo is friendly, helpful and informative and has made our first venture into rentals very straight-forward. The photos and presentation of our house were great and ...
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By: Michaela White
Sep 29, 2017
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Thank you very much for your kind feedback and recommendation. We are very pleased to have been able to have made the process simple for you. ...

“From start to finish the service and personal attention to ......”

Aug 12,2017
Minithumbup
By: 'Golding'
Aug 12,2017
0 people found
this helpful
From start to finish the service and personal attention to detail was excellent. Chris was extremely supportive, he helped us through the whole process even when there were problems with perspective buyers, he kept us in the loop and dealt with the often difficult situation ...
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Comment on agent fees
Worth every penny for the excellent service provided.
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“Everyone we dealt with were professional and understanding throughout and ......”

May 17,2017
Minithumbup
By: 'Meg monkswood'
May 17,2017
0 people found
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Everyone we dealt with were professional and understanding throughout and pushed things forward on our behalf. They went above and beyond what I expected and were great for advice at every stage of the buying process- as first time buyers, this really helped!...
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By: Michaela White
May 18, 2017
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Thank you for your kind comments. We are pleased to hear that Cheffins made your first time purchase as simple as possible and wish you every happiness in your new home. ...

“Mark is very knowledgeable. Howard is very helpful and responds ......”

May 12,2017
Minithumbup
By: 'HN'
May 12,2017
0 people found
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Mark is very knowledgeable. Howard is very helpful and responds very quickly all the way through. Highly recommend this team!...
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“Our experience with Cheffins has been outstandingly good. They were ......”

May 08,2017
Minithumbup
By: 'Mark'
May 08,2017
0 people found
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Our experience with Cheffins has been outstandingly good. They were exceptionally professional from start to finish. The thing we really liked was that they called us after each viewing to give us an assessment of the potential purchaser's reaction which is a complete contrast to ...
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Comment on agent fees
very competitive
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“We were very happy with the way staff handled both ......”

May 03,2017
Minithumbup
By: 'Ely resident'
May 03,2017
0 people found
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We were very happy with the way staff handled both our sale and our move in Ely. Richard Booth and Howard Pope in particular were very helpful, but all the staff we spoke to were courteous, messages were passed on and calls returned promptly....
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Comment on agent fees
Consistent with other agents in the area.
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“Richard was incredible from the moment I stepped foot into ......”

Apr 24,2017
Minithumbup
By: 'Unknown'
Apr 24,2017
0 people found
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Richard was incredible from the moment I stepped foot into Cheffins offices day dot. Richard was so impressive with his knowledge and truth be told, taught us a great deal about our area and what to expect. We have worked with Cheffins competitors and from ...
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Comment on agent fees
Not as bad as some of your competitors. Abbots is 1.5%! Dreadful.
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“Richard was very helpful and professional at all times. His ......”

Apr 03,2017
Minithumbup
By: 'CMG'
Apr 03,2017
0 people found
this helpful
Richard was very helpful and professional at all times. His continued communication between the various solicitors involved in our unnecessarily difficult exchange and completion, helped achieve resolution in the end....
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“We made an offer on a house being sold with ......”

Feb 01,2017
Minithumbdown
By: 'Home buyer newmarket'
Feb 01,2017
1 people found
this helpful
We made an offer on a house being sold with Cheffins and it was accepted following much negotiation. Cheffins seemed very on the ball to start with, asking for our mortgage details, proof of funds and solicitors details quickly. The seller of the property had ...
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Comment on agent fees
No comment as never reached this stage.
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Areas covered
  • CB7
  • CB6
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £177,500
  • Max: £420,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 1 15 0 5 0 0 1

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 5:19 PM 26/10/2017 by Michaela White

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Opening hours


  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: 10:00 - 14:00

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