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    Christopher Hancock
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    Howard Pope
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    Richard Booth
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    Michaela White
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    Dominic Jones
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    Tracey Jones
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    Jo Whitfield
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    Bev Hunter
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    Terry Pearce
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    Catherine Emson
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    Lucy Crisp
Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
Cheffins

25 Market Street Ely
Cambridgeshire
CB7 4NP

01353654900
Website not available

Properties for Sale
Properties to Rent

“ Not Happy... ”

Apr 17,2018
Minithumbdown
By: 'Honest Review'
Apr 17,2018
0 people found
this helpful
Let a property for 2 years in which the house was ridden with mould in every room. It was painted over before i became a tenant so was not visible. Numerous phone calls about the issue and i was told to clean it off or open ...
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Comment on agent fees
Not sure what they are being paid for as it takes them an ages to get any issues sorted.
Attachments

Was this helpful? Yes
By: Michaela White
Apr 17, 2018
View all comments (1)
We are sorry that you feel that you haven't had a satisfactory service from us. We are following all of the correct protocol regarding the return of your deposit and the matter is being resolved. ...
Mar 09,2018
Minithumbup
Howard Pope
Richard Booth
By: 'UEFA81'
Mar 09,2018
0 people found
this helpful
Cheffins were incredible from day one marketing our property. Setting a firm but fair target price they contacted buyers from outside the area in order to reach the price set. Commission was very fair and Howard was always available for a chat whenever we needed ...
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Comment on agent fees
Fair. Headline internet company prices may seem to save you money, but 'Mauve Bricks' would not have achieved the same valuation making it a false economy. I was happy to keep the commission money in the Ely economy too.
Was this helpful? Yes
Dec 08,2017
Minithumbup
Christopher Hancock
By: 'Lewis'
Dec 08,2017
0 people found
this helpful
Cheffins were extremely quick from the point of booking the valuation, to having the house on the market. Asking price achieved within a week of the house being listed. Chris has been helpful and consistently communicative throughout the process....
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Comment on agent fees
Agent's fees were the most competitive in the area.
Was this helpful? Yes
By: Michaela White
Dec 11, 2017
View all comments (1)
Thank you very much for your kind comments, we hope your move went smoothly. ...
Oct 08,2017
Minithumbup
Howard Pope
Richard Booth
By: 'Shelley'
Oct 08,2017
0 people found
this helpful
Upon deciding to sell our property we visited Cheffins in Ely as they were local agents and not a national company. We were introduced to Howard Pope who came across as very genuine and positive and we decided to have a valuation. We nextmet with ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Michaela White
Oct 09, 2017
View all comments (1)
Thank you for your kind comments. We are pleased to have been able to help with what I'm sure was a difficult time for you. Wishing you all the very best in your new home, Cheffins ...
Sep 29,2017
Minithumbup
Christopher Hancock
Howard Pope
By: 'lizz draper'
Sep 29,2017
0 people found
this helpful
after an extremely bad experience with another estate agent, not Cheffins, i called to see if Chris could help, he was amazing , the whole team have kept me informed at every stage from putting property onto the market , arranging viewings and giving feedback to finally ...
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Comment on agent fees
considering the service the fees are excellent
Was this helpful? Yes
By: Michaela White
Sep 29, 2017
View all comments (1)
Thank you very much for your kind comments - we are very pleased to have been able to help and make the experience a positive one. ...
Sep 25,2017
Minithumbup
Jo Whitfield
By: 'The Gibbs'
Sep 25,2017
0 people found
this helpful
The service we have had from Jo and the rest of the rental team at Cheffins has been excellent. Jo is friendly, helpful and informative and has made our first venture into rentals very straight-forward. The photos and presentation of our house were great and ...
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Was this helpful? Yes
By: Michaela White
Sep 29, 2017
View all comments (1)
Thank you very much for your kind feedback and recommendation. We are very pleased to have been able to have made the process simple for you. ...
Aug 12,2017
Minithumbup
Christopher Hancock
Christopher Hancock
By: 'Golding'
Aug 12,2017
0 people found
this helpful
From start to finish the service and personal attention to detail was excellent. Chris was extremely supportive, he helped us through the whole process even when there were problems with perspective buyers, he kept us in the loop and dealt with the often difficult situation ...
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Comment on agent fees
Worth every penny for the excellent service provided.
Was this helpful? Yes
May 17,2017
Minithumbup
Christopher Hancock
Catherine Emson
By: 'Meg monkswood'
May 17,2017
0 people found
this helpful
Everyone we dealt with were professional and understanding throughout and pushed things forward on our behalf. They went above and beyond what I expected and were great for advice at every stage of the buying process- as first time buyers, this really helped!...
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Was this helpful? Yes
By: Michaela White
May 18, 2017
View all comments (1)
Thank you for your kind comments. We are pleased to hear that Cheffins made your first time purchase as simple as possible and wish you every happiness in your new home. ...
May 12,2017
Minithumbup
Howard Pope
By: 'HN'
May 12,2017
0 people found
this helpful
Mark is very knowledgeable. Howard is very helpful and responds very quickly all the way through. Highly recommend this team!...
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May 08,2017
Minithumbup
Howard Pope
Richard Booth
By: 'Mark'
May 08,2017
0 people found
this helpful
Our experience with Cheffins has been outstandingly good. They were exceptionally professional from start to finish. The thing we really liked was that they called us after each viewing to give us an assessment of the potential purchaser's reaction which is a complete contrast to ...
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Comment on agent fees
very competitive
Was this helpful? Yes
May 03,2017
Minithumbup
Howard Pope
Richard Booth
By: 'Ely resident'
May 03,2017
0 people found
this helpful
We were very happy with the way staff handled both our sale and our move in Ely. Richard Booth and Howard Pope in particular were very helpful, but all the staff we spoke to were courteous, messages were passed on and calls returned promptly....
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Comment on agent fees
Consistent with other agents in the area.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Richard Booth
By: 'Unknown'
Apr 24,2017
0 people found
this helpful
Richard was incredible from the moment I stepped foot into Cheffins offices day dot. Richard was so impressive with his knowledge and truth be told, taught us a great deal about our area and what to expect. We have worked with Cheffins competitors and from ...
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Comment on agent fees
Not as bad as some of your competitors. Abbots is 1.5%! Dreadful.
Was this helpful? Yes
Apr 03,2017
Minithumbup
Richard Booth
Christopher Hancock
By: 'CMG'
Apr 03,2017
0 people found
this helpful
Richard was very helpful and professional at all times. His continued communication between the various solicitors involved in our unnecessarily difficult exchange and completion, helped achieve resolution in the end....
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Was this helpful? Yes
Feb 01,2017
Minithumbdown
By: 'Home buyer newmarket'
Feb 01,2017
1 people found
this helpful
We made an offer on a house being sold with Cheffins and it was accepted following much negotiation. Cheffins seemed very on the ball to start with, asking for our mortgage details, proof of funds and solicitors details quickly. The seller of the property had ...
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Comment on agent fees
No comment as never reached this stage.
Was this helpful? Yes
Areas covered
  • CB7
  • CB6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£177,500
  • Max: Β£420,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA RICS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 1 9 0 2 0 0 1
Christopher Hancock - upload your photo Christopher Hancock
Associate
5 reviews

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Howard Pope - no image available Howard Pope
Associate
6 reviews

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Richard Booth - no image available Richard Booth
Associate
6 reviews

About Richard No description set View full profile
Michaela White - no image available Michaela White
Associate
0 reviews

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Dominic Jones - no image available Dominic Jones
Trainee Negotiator
0 reviews

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Tracey Jones - no image available Tracey Jones
0 reviews

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Jo Whitfield - no image available Jo Whitfield
1 reviews

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Bev Hunter - no image available Bev Hunter
Property Manager
0 reviews

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Terry Pearce - no image available Terry Pearce
Lettings Assistant
0 reviews

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Catherine Emson - no image available Catherine Emson
Senior Negotiator
1 reviews

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Lucy Crisp - no image available Lucy Crisp
Lettings Negotiator
0 reviews

About Lucy No description set View full profile

Fees

No fees set.
Last updated at 5:19 PM 26/10/2017 by Michaela White

Complaints Procedure

No procedure set.
Last updated at 5:19 PM 26/10/2017 by Michaela White

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