Cheffins
Cambridge, CB1
4.4/5, 75 reviews
88% recommended
88% sales valuation accuracy
96% sales fee satisfaction
86% lettings valuation accuracy
91% lettings fee satisfaction
Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s ... show more Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.

Opening Hours
Address

Cheffins
Clifton House, 1-2 Clifton Road
Cambridge
Cambridgeshire
CB1 7EA
01223 213 666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 96% £225,000 £1,375,000
Lettings 86% 91% £795 £1,895
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 1 32 3 24 1 3 2 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS Move With Us
Latest Properties

No Properties

“Nathan...”

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Oct 14,2019
Minithumbup
By: 'Ryan Quantrill'
Oct 14,2019
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Quick and efficient during the whole process and was able to answer any questions or concerns we had. Would highly recommend...
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By: Marketing
Oct 14, 2019
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Thank you for your 5* review. We will pass this on to the team in Cambridge. ...

“Genuinely excellent!...”

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Sep 27,2019
Minithumbup
By: 'Emma Perry'
Sep 27,2019
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I have never been very impressed with the estate agents I have worked with at the last 3 properties I have rented but we have recieved such a good level of customer service this year it has actually been such a pleasent experience. Hayley showed me ...
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By: Marketing
Sep 30, 2019
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Thank you for leaving this review. We will pass it on to the team in Cambridge. ...

“Very good...”

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Sep 27,2019
Minithumbup
By: 'Alexis May'
Sep 27,2019
0 people found
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Overall, I would say that our experience with Cheffins was very good. Hayley, in particular, was very friendly and helpful and provided a lot of useful information....
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By: Marketing
Sep 30, 2019
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We will pass your comments on to Hayley. Thank you for taking the time to leave a review. ...

“Very helpful and got our questions answered. ......”

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Sep 27,2019
Minithumbup
By: 'Rodel'
Sep 27,2019
0 people found
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Very helpful and got our questions answered. Process went smoothly thanks to him. Nothing else to say. Thank you Nathan for the help!...
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By: Marketing
Sep 30, 2019
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Thank you for your review. We will pass on your comments to Nathan. ...

“Nathan and Helen from Lettings were great whe......”

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Sep 27,2019
Minithumbup
By: 'chantelle carter'
Sep 27,2019
0 people found
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Nathan and Helen from Lettings were great when moving into our new home. Any issues were dealt with efficiently and professionally. Would recommend....
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By: Marketing
Sep 30, 2019
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Thank you for your review. ...

“Ben was quick and helpful responding and taki......”

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Sep 18,2019
Minithumbup
By: 'Henry Bertram'
Sep 18,2019
0 people found
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Ben was quick and helpful responding and taking action when we needed repairs in the flat. All the other staff at Cheffins have been really friendly throughout the moving process....
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By: Marketing
Sep 19, 2019
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Thank you for your 5* review. We will pass your comments back to Ben and the team in Cambridge. ...

“I have just sold my house through Cheffins in......”

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Sep 03,2019
Minithumbup
By: 'Lynsey Bagshaw'
Sep 03,2019
0 people found
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I have just sold my house through Cheffins in Cambridge. Rachel really went the extra mile throughout the process, negotiating offers, helping with any queries promptly and liaising with all parties to ensure the process went as smoothly as possible. It was great to know ...
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By: Marketing
Sep 03, 2019
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Thank you for your 5* review. We will pass your comments on to Rachel. We're very happy that you were pleased with the successful sale of your house. ...

“Recently sold our home with Cheffins, from st......”

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Sep 03,2019
Minithumbup
By: 'Rosie Cooper'
Sep 03,2019
0 people found
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Recently sold our home with Cheffins, from start to finish they were fantastic! Always happy to help from day one, once sold our agent (Sophie Akers) helped us secure our new property and even did the negotiation for us with another agent which 1. She didn’...
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By: Marketing
Sep 03, 2019
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Thank you for your review. We will pass your comments back to the team in Cambridge. We're glad we were able to help you sell your house and secure your new purchase. We hope you're settling in well. ...

“Very friendly and polite and easy and straigh......”

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Sep 03,2019
Minithumbup
By: 'Peter Law'
Sep 03,2019
0 people found
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Very friendly and polite and easy and straightforward No paper work as all done through docu sign would highly recommend...
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By: Marketing
Sep 03, 2019
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Thank you for your review. We will pass this back to the Lettings team in Cambridge. ...

“Nathan was efficient friendly, responsive, an......”

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Aug 22,2019
Minithumbup
By: 'Alison Moore'
Aug 22,2019
0 people found
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Nathan was efficient friendly, responsive, and quick to reply to emails - I can highly recommend him and the team at Cambridge....
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By: Marketing
Aug 22, 2019
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Thank you for your 5* review. We will pass your comments back to Nathan. ...

“Responsive, helpful and caring...”

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Aug 22,2019
Minithumbup
By: 'Linden Feng'
Aug 22,2019
0 people found
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Really responsive, informative and warm agency. Predominantly dealt with Nathan, with support from other team members at various stages of the rental. Everyone was always well informed and nice! Highly recommend....
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By: Marketing
Aug 22, 2019
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Thank you for your 5* review, we're delighted that you were happy with the service. ...

“He is a kind and professional negotiator! Tha......”

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Aug 21,2019
Minithumbup
By: 'Jiyoul Lee'
Aug 21,2019
0 people found
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He is a kind and professional negotiator! Thanks to this negotiator, the whole process of renting a house went smoothly....
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By: Marketing
Aug 21, 2019
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Thank you for leaving a 5* review. We will pass this back to the lettings team in Cambridge. ...

“I have owned my own property in South Africa ......”

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Aug 20,2019
Minithumbup
By: 'Julie Skinner'
Aug 20,2019
0 people found
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I have owned my own property in South Africa and had tenant in 3 of my 4 houses on this property I thought being a tenant would be easy. However it is very different in the UK and the process at times left me feeling really depressed. ...
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By: Marketing
Aug 20, 2019
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Thank you for taking the time to leave a review. We're glad that Nathan and Hayley were able to help you. ...

“Many thanks to Hayley and the Cambridge Cheff......”

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Aug 20,2019
Minithumbup
By: 'Kaylyn Bassut'
Aug 20,2019
0 people found
this helpful
Many thanks to Hayley and the Cambridge Cheffins team. As we were not local to the UK, the rental process seemed very daunting but Cheffins was extremely helpful in easing the process. We highly recommended using them if you want a well executed rental process....
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By: Marketing
Aug 20, 2019
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Thank you for your 5* review. We will pass your comments back to Hayley and the team in Cambridge. ...

“Exceptionally smooth and professional through......”

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Aug 20,2019
Minithumbup
By: 'Kim Liu'
Aug 20,2019
0 people found
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Exceptionally smooth and professional throughout rental process. Responses and actions were very efficient and significantly faster than other similar letting agencies in the area. All interactions with staff were enjoyable and felt genuine....
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By: Marketing
Aug 20, 2019
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Thank you for leaving a 5* review. We will pass your comments on to the lettings team in Cambridge. ...

“Cheffins - Superb!...”

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Aug 20,2019
Minithumbup
By: 'spowar83@gmail.com'
Aug 20,2019
0 people found
this helpful
Cheffins have been excellent, from start to finish! We have found the level of customer service, willingness to help and local knowledge of Cheffins staff to be excellent. Thank you for being so helpful!...
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By: Marketing
Aug 21, 2019
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Thank you for your 5* review and your comments. We will pass this feedback on to the team in Cambridge. ...

“Ben, Nathan and Helen have been extremely sup......”

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Aug 13,2019
Minithumbup
By: 'Carlo De Stefanis'
Aug 13,2019
0 people found
this helpful
Ben, Nathan and Helen have been extremely supportive and can't praise them enough. Always responsive, kind and on the ball. Importantly, the new tenants moved in within a week from the departure of the previous ones. Well done. Carlo & Fiona....
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By: Marketing
Aug 14, 2019
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Thank you for your review. We're delighted that you were so happy with the service provided by our team in Cambridge. We will pass this on to them. ...

“Nathan was excellent! Very quick to answer qu......”

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Aug 09,2019
Minithumbup
By: 'heather coyne'
Aug 09,2019
0 people found
this helpful
Nathan was excellent! Very quick to answer questions and very friendly. Hayley also quick to answer questions and very helpful. I had asked Ben to ask the landlord some questions (don't think those questions ever got to the landlord so that was frustrating, I guess ...
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By: Marketing
Aug 12, 2019
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Thank you for your feedback. We will pass your comments on to Nathan and Hayley. ...

“Unhelpful...”

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Aug 01,2019
Minithumbdown
By: 'Marina Pattinson'
Aug 01,2019
1 people found
this helpful
The initial viewings and offer were handled by Lauren Blake. She was great: very knowledgeable, supportive, helpful and professional, a great asset to any estate agents firm. About 8 weeks after the offer was accepted Elizabeth Wells from Cheffins Sales started chasing us. It quickly proved ...
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By: Marketing
Aug 07, 2019
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Thank you for bringing your concerns to our attention. We're sorry that you are so dissatisfied with the service. Please do email me directly if you wish to discuss this further - marketing@cheffins.co.uk ...

“Harry chennell went over and above to help me......”

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Jul 18,2019
Minithumbup
By: 'Carrie Harding'
Jul 18,2019
0 people found
this helpful
Harry chennell went over and above to help me complete a purchase in the time frame I offered. He listened and genuinely wanted to help me. He didn't want to just get a sale through at the wrong price and I find this unusual but ...
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By: Marketing
Jul 18, 2019
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Thank you for your review. We will pass your comments on to Harry and we're glad you were happy with the customer service from our office in Cambridge. ...

“Recently purchased my first property through ......”

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Jul 16,2019
Minithumbup
By: 'Ben Jolley'
Jul 16,2019
0 people found
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Recently purchased my first property through Cheffins and everyone in the sales team were helpful, friendly and efficient. It was a stressful process but they helped everything to run smoothly and were always very understanding and any time you call there is always a friendly ...
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By: Marketing
Jul 18, 2019
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Thank you for your 5* review. We're delighted that you were happy with the service from our estate agency department in Cambridge. ...

“Sold above asking price after being on sale f......”

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Jul 16,2019
Minithumbup
By: 'Richard Holness'
Jul 16,2019
0 people found
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Sold above asking price after being on sale for only three weeks. Good advice given, good level of interest generated and good service at all levels....
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By: Marketing
Jul 18, 2019
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Thanks you for leaving a 5* review. We're delighted that your house sale was successful. ...

“Nathan and team at cheffins have been extreme......”

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Jul 08,2019
Minithumbup
By: 'Teena'
Jul 08,2019
0 people found
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Nathan and team at cheffins have been extremely wonderful and professional in helping us get us a beautiful home at Cambridge . Relocation was never this easy. Grateful to u guys 🤩🤩and keep up the good work ....
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By: Marketing
Jul 09, 2019
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Thank you for your 5* review. We will pass this on to Nathan and the team at Cambridge. ...

“Excellent professional service. Very friendly......”

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Jul 03,2019
Minithumbup
By: 'Zane Dunning'
Jul 03,2019
0 people found
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Excellent professional service. Very friendly and prompt thought the whole process. A good quality Tenant was found very quickly and properly was occupied in the minimal time after the property coming on the market....
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By: Marketing
Jul 08, 2019
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Thank you for your review. We're glad we could help you find a tenant. ...

“Great experience thank you...”

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Jun 17,2019
Minithumbup
By: 'Bubbs'
Jun 17,2019
0 people found
this helpful
Hayley was amazing in helping us get our new home in Glebe road. From the first viewing to our move in she was always available for advice, nothing was ever too much trouble for her. She was so understanding when we had to move our ...
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Comment on agent fees
Reasonable fees and everything went smoothly with arranging and changing our initially agreed date of the standing order
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By: Sharon Hamilton
Jun 24, 2019
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Thank you for your review and we're delighted that you were happy with the service. ...

“Excellent experience again...”

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Jun 12,2019
Minithumbup
By: 'Phil'
Jun 12,2019
0 people found
this helpful
This was our second time using Cheffins as our letting agents and again they delivered an easy, stress free experience. Hayley and Angie in particular went out of their way to help us. Very pleased, could not recommend more!...
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Comment on agent fees
Pretty good overall
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By: Sharon Hamilton
Jun 24, 2019
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Thank you for leaving a review. We're delighted that you were happy with the service. ...

“Smart, thorough and indefatigable...”

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Jun 08,2019
Minithumbup
By: 'Ric'
Jun 08,2019
0 people found
this helpful
My transition to Cheffins from another property managing company was complex because of months of mismanagement by the outgoing company. From my first contact Angie was knowledgable, pro-active and persistent in seeing through the transition, even anticipating things that may not have been crucial at ...
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Comment on agent fees
Commensurate with those of many other companies and somewhat better than some. But I very much hope they will not increase!
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By: Sharon Hamilton
Jun 10, 2019
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Thank you for your feedback and we're delighted that you were happy with the service. ...

“Wonderful service, very reactive and lovely person...”

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Jun 08,2019
Minithumbup
By: 'Alejandro'
Jun 08,2019
0 people found
this helpful
I was very lucky to have Angie as manager of my letting. She was always available, very proactive in solving issues and most importantly someone who cares about her customers, who understand situations and makes everything possible to fix issues regardless of their magnitude. Angie ...
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By: Sharon Hamilton
Jun 10, 2019
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Thank you for leaving a review. We will pass your comments on to Angie. We're so pleased to have been able to help you. ...

“5-star service, thank you!...”

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Jun 07,2019
Minithumbup
By: 'Rachel'
Jun 07,2019
0 people found
this helpful
A 5-star experience with the Cheffins team overall, which has led to my partner and I finding our first home together. Angie, whom I initially spoke to over the phone, immediately put me at ease with her warm, friendly manner. Nathan, who has primarily dealt ...
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Comment on agent fees
Fees were clear and reasonable.
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By: Sharon Hamilton
Jun 10, 2019
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Thank you for taking the time to leave a review. We will pass your comments on to Angie and Nathan. We're so glad to have been able to help you rent a house. ...

“Lettings Manager...”

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Jun 07,2019
Minithumbup
By: 'Martin Tye'
Jun 07,2019
0 people found
this helpful
Helen Is consistently professional,diligent and responsive.I have always felt that my properties are in safe hands.She is a true credit to her profession....
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Comment on agent fees
Very fair
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By: Sharon Hamilton
Jun 10, 2019
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Thank you for your positive review. We will pass the comments on to Helen. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:51 AM 12/04/2017 by Michael Donnelly

Awards won by Cheffins, Cambridge CB1 7EA


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