88% sales valuation accuracy
96% sales fee satisfaction
86% lettings valuation accuracy
91% lettings fee satisfaction
Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s ...
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Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
Latest Reviews
14th Oct 2019
reviewed by 'Ryan Quantrill'
27th Sep 2019
reviewed by 'Emma Perry'
27th Sep 2019
reviewed by 'Alexis May'
27th Sep 2019
reviewed by 'Rodel'
27th Sep 2019
reviewed by 'chantelle carter'
18th Sep 2019
reviewed by 'Henry Bertram'
Opening Hours
Address
Cheffins
Clifton House, 1-2 Clifton Road
Cambridge
Cambridgeshire
CB1 7EA
01223 213 666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 96% | £225,000 | £1,375,000 |
| Lettings | 86% | 91% | £795 | £1,895 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 1 | 32 | 3 | 24 | 1 | 3 | 2 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Cheffins Branches (view all )
Oct 14,2019
Oct 14,2019
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Quick and efficient during the whole process and was able to answer any questions or concerns we had. Would highly recommend...
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Oct 14, 2019
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Thank you for your 5* review. We will pass this on to the team in Cambridge. ...
Sep 27,2019
Sep 27,2019
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I have never been very impressed with the estate agents I have worked with at the last 3 properties I have rented but we have recieved such a good level of customer service this year it has actually been such a pleasent experience.
Hayley showed me ...
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Sep 30, 2019
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Sep 27,2019
Sep 27,2019
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Overall, I would say that our experience with Cheffins was very good. Hayley, in particular, was very friendly and helpful and provided a lot of useful information....
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Sep 30, 2019
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Sep 27,2019
Sep 27,2019
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Very helpful and got our questions answered. Process went smoothly thanks to him. Nothing else to say. Thank you Nathan for the help!...
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Sep 30, 2019
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Sep 27,2019
Sep 27,2019
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Nathan and Helen from Lettings were great when moving into our new home. Any issues were dealt with efficiently and professionally. Would recommend....
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Sep 30, 2019
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Sep 18,2019
Sep 18,2019
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Ben was quick and helpful responding and taking action when we needed repairs in the flat. All the other staff at Cheffins have been really friendly throughout the moving process....
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Sep 19, 2019
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Thank you for your 5* review. We will pass your comments back to Ben and the team in Cambridge. ...
Sep 03,2019
Sep 03,2019
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I have just sold my house through Cheffins in Cambridge. Rachel really went the extra mile throughout the process, negotiating offers, helping with any queries promptly and liaising with all parties to ensure the process went as smoothly as possible. It was great to know ...
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Sep 03, 2019
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Thank you for your 5* review. We will pass your comments on to Rachel. We're very happy that you were pleased with the successful sale of your house. ...
Sep 03,2019
Sep 03,2019
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Recently sold our home with Cheffins, from start to finish they were fantastic! Always happy to help from day one, once sold our agent (Sophie Akers) helped us secure our new property and even did the negotiation for us with another agent which 1. She didn’...
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Sep 03, 2019
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Thank you for your review. We will pass your comments back to the team in Cambridge. We're glad we were able to help you sell your house and secure your new purchase. We hope you're settling in well. ...
Sep 03,2019
Sep 03,2019
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Very friendly and polite and easy and straightforward
No paper work as all done through docu sign would highly recommend...
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Sep 03, 2019
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Aug 22,2019
Aug 22,2019
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Nathan was efficient friendly, responsive, and quick to reply to emails - I can highly recommend him and the team at Cambridge....
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Aug 22, 2019
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Aug 22,2019
Aug 22,2019
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Really responsive, informative and warm agency. Predominantly dealt with Nathan, with support from other team members at various stages of the rental. Everyone was always well informed and nice! Highly recommend....
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Aug 22, 2019
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Thank you for your 5* review, we're delighted that you were happy with the service. ...
Aug 21,2019
Aug 21,2019
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He is a kind and professional negotiator! Thanks to this negotiator, the whole process of renting a house went smoothly....
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Aug 21, 2019
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Aug 20,2019
Aug 20,2019
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I have owned my own property in South Africa and had tenant in 3 of my 4 houses on this property I thought being a tenant would be easy. However it is very different in the UK and the process at times left me feeling really depressed. ...
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Aug 20, 2019
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Thank you for taking the time to leave a review. We're glad that Nathan and Hayley were able to help you. ...
Aug 20,2019
Aug 20,2019
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Many thanks to Hayley and the Cambridge Cheffins team. As we were not local to the UK, the rental process seemed very daunting but Cheffins was extremely helpful in easing the process. We highly recommended using them if you want a well executed rental process....
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Aug 20, 2019
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Aug 20,2019
Aug 20,2019
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Exceptionally smooth and professional throughout rental process. Responses and actions were very efficient and significantly faster than other similar letting agencies in the area. All interactions with staff were enjoyable and felt genuine....
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Aug 20, 2019
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Aug 20,2019
Aug 20,2019
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Cheffins have been excellent, from start to finish!
We have found the level of customer service, willingness to help and local knowledge of Cheffins staff to be excellent. Thank you for being so helpful!...
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Aug 21, 2019
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Thank you for your 5* review and your comments. We will pass this feedback on to the team in Cambridge. ...
Aug 13,2019
Aug 13,2019
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Ben, Nathan and Helen have been extremely supportive and can't praise them enough. Always responsive, kind and on the ball. Importantly, the new tenants moved in within a week from the departure of the previous ones. Well done. Carlo & Fiona....
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Aug 14, 2019
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Thank you for your review. We're delighted that you were so happy with the service provided by our team in Cambridge. We will pass this on to them. ...
Aug 09,2019
Aug 09,2019
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Nathan was excellent! Very quick to answer questions and very friendly. Hayley also quick to answer questions and very helpful. I had asked Ben to ask the landlord some questions (don't think those questions ever got to the landlord so that was frustrating, I guess ...
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Aug 12, 2019
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Aug 01,2019
Aug 01,2019
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The initial viewings and offer were handled by Lauren Blake. She was great: very knowledgeable, supportive, helpful and professional, a great asset to any estate agents firm.
About 8 weeks after the offer was accepted Elizabeth Wells from Cheffins Sales started chasing us. It quickly proved ...
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Aug 07, 2019
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Thank you for bringing your concerns to our attention. We're sorry that you are so dissatisfied with the service. Please do email me directly if you wish to discuss this further - marketing@cheffins.co.uk ...
Jul 18,2019
Jul 18,2019
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Harry chennell went over and above to help me complete a purchase in the time frame I offered. He listened and genuinely wanted to help me. He didn't want to just get a sale through at the wrong price and I find this unusual but ...
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Jul 18, 2019
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Thank you for your review. We will pass your comments on to Harry and we're glad you were happy with the customer service from our office in Cambridge. ...
Jul 16,2019
Jul 16,2019
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Recently purchased my first property through Cheffins and everyone in the sales team were helpful, friendly and efficient. It was a stressful process but they helped everything to run smoothly and were always very understanding and any time you call there is always a friendly ...
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Jul 18, 2019
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Thank you for your 5* review. We're delighted that you were happy with the service from our estate agency department in Cambridge. ...
Jul 16,2019
Jul 16,2019
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Sold above asking price after being on sale for only three weeks. Good advice given, good level of interest generated and good service at all levels....
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Jul 18, 2019
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Thanks you for leaving a 5* review. We're delighted that your house sale was successful. ...
Jul 08,2019
Jul 08,2019
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Nathan and team at cheffins have been extremely wonderful and professional in helping us get us a beautiful home at Cambridge . Relocation was never this easy.
Grateful to u guys 🤩🤩and keep up the good work ....
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Jul 09, 2019
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Jul 03,2019
Jul 03,2019
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Excellent professional service. Very friendly and prompt thought the whole process. A good quality Tenant was found very quickly and properly was occupied in the minimal time after the property coming on the market....
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Jul 08, 2019
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Thank you for your review. We're glad we could help you find a tenant. ...
Jun 17,2019
Jun 17,2019
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Hayley was amazing in helping us get our new home in Glebe road. From the first viewing to our move in she was always available for advice, nothing was ever too much trouble for her. She was so understanding when we had to move our ...
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Comment on agent fees
Reasonable fees and everything went smoothly with arranging and changing our initially agreed date of the standing order
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Jun 24, 2019
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Jun 12,2019
Jun 12,2019
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This was our second time using Cheffins as our letting agents and again they delivered an easy, stress free experience. Hayley and Angie in particular went out of their way to help us. Very pleased, could not recommend more!...
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Comment on agent fees
Pretty good overall
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Jun 24, 2019
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Jun 08,2019
Jun 08,2019
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My transition to Cheffins from another property managing company was complex because of months of mismanagement by the outgoing company. From my first contact Angie was knowledgable, pro-active and persistent in seeing through the transition, even anticipating things that may not have been crucial at ...
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Comment on agent fees
Commensurate with those of many other companies and somewhat better than some. But I very much hope they will not increase!
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Jun 10, 2019
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Jun 08,2019
Jun 08,2019
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I was very lucky to have Angie as manager of my letting. She was always available, very proactive in solving issues and most importantly someone who cares about her customers, who understand situations and makes everything possible to fix issues regardless of their magnitude. Angie ...
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Jun 10, 2019
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Thank you for leaving a review. We will pass your comments on to Angie. We're so pleased to have been able to help you. ...
Jun 07,2019
Jun 07,2019
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A 5-star experience with the Cheffins team overall, which has led to my partner and I finding our first home together. Angie, whom I initially spoke to over the phone, immediately put me at ease with her warm, friendly manner. Nathan, who has primarily dealt ...
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Comment on agent fees
Fees were clear and reasonable.
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Jun 10, 2019
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Thank you for taking the time to leave a review. We will pass your comments on to Angie and Nathan. We're so glad to have been able to help you rent a house. ...
Jun 07,2019
Jun 07,2019
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Helen Is consistently professional,diligent and responsive.I have always felt that my properties are in safe hands.She is a true credit to her profession....
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Comment on agent fees
Very fair
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Jun 10, 2019
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:51 AM 12/04/2017 by Michael Donnelly
Best Estate Agent in CB1 
Best Overall Agent in CB1 
Best Overall Agent in Cambridge 
