Cheffins - Cambridge, CB1

41 reviews 4.2/5 rating
  • 84% valuation accuracy
  • 80% recommend
  • 88% fee satisfaction
Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
Cheffins

Clifton House, 1-2 Clifton Road Cambridge
Cambridgeshire
CB1 7EA

01223 213 666


Properties for Sale
Properties to Rent

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“Studio Flat...”

Feb 05,2019
Minithumbup
By: 'Mathias'
Feb 05,2019
0 people found
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I had a good experience dealing with Cheffins and Nathan Timms. I needed to move in quickly and they helped facilitate this, which meant I had the keys in hand exactly five days later....
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“Excellent experience using Cheffins so far...”

Feb 02,2019
Minithumbup
By: 'Michael and Fern'
Feb 02,2019
0 people found
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We've received a great level of service from Nathan and Helen during our first month with Cheffins. Nathan assisted with our viewings and application procedure and was always very cheerful and prompt in helping us out. Helen is our property manager and has been great ...
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Comment on agent fees
The fees at the start of the tenancy were reasonably expensive. However, this is sadly true for all estate agents in Cambridge.
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“Very Good...”

Jan 25,2019
Minithumbup
By: 'Kash'
Jan 25,2019
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Nathan was very helpful, honest and genuine. as it was my first time renting i was a little anxious however Nathan made it seem all so simple. he also promptly replied to my enquires. Strongly recommended...
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Comment on agent fees
OK
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“Very Responsive...”

Dec 04,2018
Minithumbup
By: 'Happy Client'
Dec 04,2018
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Every time we have an issue, Helen is on it quickly and effortlessly. She always promptly responds to our emails and fixes any issues immediately....
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Comment on agent fees
Fee’s are fee’s. I don’t like them, but they are necessary.
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“Rental property...”

Nov 06,2018
Minithumbup
By: 'Geoff Norman'
Nov 06,2018
0 people found
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I have been extremely impressed with the professional, friendly, outstanding service I have received from Helen and her team at Cheffins in Cambridge for the management of my rental property. I cannot recommend her highly enough....
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Comment on agent fees
Very competitive and happy with fees.
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“Great customer service!...”

Nov 04,2018
Minithumbup
By: 'Olivia'
Nov 04,2018
0 people found
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This is my first time renting and Nathan Timms really helped us and made our experience go smoothly! We struggled to fill in the online information initially, but Nathan helped us to get it sorted out and always kept in contact and was so quick ...
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“Very Professional...”

Nov 02,2018
Minithumbup
By: 'Tom W'
Nov 02,2018
0 people found
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From initial appraisal to final exchange of contracts, always professional responsive and clear. We appreciated the premium listings, excellent particulars and guidance on pricing....
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Comment on agent fees
Fees very competitive
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“Supportive and helpful...”

Oct 24,2018
Minithumbup
By: 'Joanne'
Oct 24,2018
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Extremely supportive and helpful agent who looked after us extremely well through what was a long and at times challenging sales process. We are extremely grateful for the agents efficient communication with us and the pro-active following up of our buyers agent and solicitors....
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“great service from A-Z...”

Oct 05,2018
Minithumbup
By: 'Alexandra'
Oct 05,2018
0 people found
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Lauren and Sophie did a great job. Our case was time sensitive and they did everything possible to help. Always available, always smiling and positive, they followed up from start to finish. These girls rock!!!!...
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Comment on agent fees
Worth the price for the service we received
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“Awesome...”

Sep 27,2018
Minithumbup
By: 'Loopey'
Sep 27,2018
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We were so impressed by this team! They were professional, polite, and all over any issues, which was very reassuring considering that we were on a very short deadline. Having dealt with some terrible agencies in Cambridge previously, we would definitely recommend Cheffins!...
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“Lovely team and great service...”

Sep 27,2018
Minithumbup
By: 'Natalie and Family'
Sep 27,2018
0 people found
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The team at Cheffins, particularly Elizabeth and Harry were incredibly helpful (and calming!) in what is always a stressful process. They were always happy to organise visits and give practical help throughout the buying process, I would definitely recommend....
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“An excellent, personal service...”

Sep 27,2018
Minithumbup
By: 'Anna G'
Sep 27,2018
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I would highly recommend Cheffins to anyone thinking of selling and/or buying because our experience with them has been nothing short of excellent. Our main contact was Lucy Tuck and she was both professional and personal. The whole house-move experience can be potentially very ...
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Comment on agent fees
Worth every penny!
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“Great service, trustworthy...”

Sep 09,2018
Minithumbup
By: 'Paul C'
Sep 09,2018
0 people found
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We sold our property and bought our new house through Cheffins. Cheffins staff worked hard to get our property listed very promptly, and were professional and helpful throughout. Any sales process naturally involves some poker-games but we found Richard honest, fair and good humoured throughout, ...
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Comment on agent fees
Reasonably
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“Very professional Service...”

Aug 03,2018
Minithumbup
By: 'Stuart Turner, West Wratting'
Aug 03,2018
0 people found
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Both Sophie and Martin were tremendous with what can only be described as a complicated sale. Martin offered a firm steer on pricing and Sophie diligently followed up on actions which led to a successful sale. Without Sophie and Martin, I very much doubt that ...
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Comment on agent fees
Agents fees were within what I would expect from a high street estate agent.
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“Sale and purchase in Cambridge...”

Jun 25,2018
Minithumbup
By: 'Gail Prince'
Jun 25,2018
0 people found
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We sold and bought our homes through Cheffins recently and I was very impressed with them. They priced our house sensibly and sold it quickly. They also gave us good advice about the house we were buying. Elizabeth at the Cambridge office was very calm, ...
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Comment on agent fees
Fees seem standard.
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“Brilliant...”

Jun 24,2018
Minithumbup
By: 'Alison & John'
Jun 24,2018
0 people found
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We were part of a very tricky chain and ended up selling and buying properties marketed by Cheffins. We have nothing but praise for Lucy, who was incredibly patient and communicative thoughout the process. We would wholeheartedly recommend Cheffins to anyone looking to sell their ...
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Comment on agent fees
Good value for money
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“Excellent...”

Jun 14,2018
Minithumbup
By: 'Michael'
Jun 14,2018
0 people found
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Excellent service and conmunication throughout the sale. Spot on with the valuation (more than another agent suggested) Nothing but praise for Lucy and all the staff...
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Comment on agent fees
Excellent value, as in less than another agent's special rate!
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“Cheffins...”

May 21,2018
Minithumbup
By: 'B'
May 21,2018
0 people found
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I had the good fortune of using Lucy Tuck and Lauren King to sell my property. Both are extremely hard working members of staff who kept me regularly up to date during the process, and did everything to help the sales process along,...
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Comment on agent fees
Good
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“Very pleased...”

May 18,2018
Minithumbup
By: 'NowinYork'
May 18,2018
0 people found
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Very pleased with the way the sale was handled, very efficient, effective and seemed very fair to the prospective buyers as well - would definitely recommend this team - took under two weeks to sell for over asking price. Can't see if Michael Donnelly and ...
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Comment on agent fees
Fees were lower than others and watching them work, felt they definitely earned them!
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“Mixed overall disappointing...”

May 16,2018
Minithumbdown
By: 'AnnaR'
May 16,2018
1 people found
this helpful
This review is from a Vendor point of view. Cheffins have a reputation as being aggressive for their clients so we knew purchasing through them wouldn't be a breeze, but we were met by a lot of, what felt like, deliberately obstructive behaviour. Lauren King ...
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“Very helpful, knowledgeable and friendly....”

Mar 23,2018
Minithumbup
By: 'Janet and John B'
Mar 23,2018
0 people found
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Very satisfied with Cheffins both in their Letting Service and as Selling residential Service. Would definitely recommend them. Would like to thank Helen Petit and Lucy Tuck for their excellent service....
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Comment on agent fees
Very good
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“Christina has been extremely helpful and responsive during the whole ......”

Dec 20,2017
Minithumbup
By: 'AV+CV'
Dec 20,2017
0 people found
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Christina has been extremely helpful and responsive during the whole process, ensuring that it went as smoothly as possible. We also received god advices during the negotiations from the agency. And good support from Lucy too when Christina was out of the office. Many thanks ...
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“The property I was selling was quickly surveyed and a ......”

Nov 27,2017
Minithumbup
By: 'B.V.L'
Nov 27,2017
1 people found
this helpful
The property I was selling was quickly surveyed and a valuation given. The photography of the property was well done and demonstrated its full potential. It was quickly and professionally advertised. Potential buyers were shown around the property and a buyer was soon secured. I ...
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Comment on agent fees
A fair fee was negotiated and fixed at the beginning of the process.
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“We are extremely grateful for all of the help and ......”

Nov 24,2017
Minithumbup
By: 'Mr&MrsM'
Nov 24,2017
0 people found
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We are extremely grateful for all of the help and support that Lauren and Lucy offered during the sale of our property....
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“From the initial contact to request a valuation to the ......”

Nov 22,2017
Minithumbup
By: 'DDFP'
Nov 22,2017
1 people found
this helpful
From the initial contact to request a valuation to the handing over of the Keys on exchange I was extremely satisfied with all aspect of the staff at Cheffins. They were very professional in all dealings with us. We were in sometimes daily contact and ...
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Comment on agent fees
As agreed by us at the commencement of the procedure
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“Very pleased with service from Cheffins. Their valuation was spot ......”

Nov 06,2017
Minithumbup
By: 'LB'
Nov 06,2017
1 people found
this helpful
Very pleased with service from Cheffins. Their valuation was spot on, proving that they know the market and thereby generating lots of interest and viewings. Special mention goes to Lucy who was always available and provided reassurance during the process of selling our property....
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Comment on agent fees
Fair rate.
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“Cheffins were instructed to sell our Cambridge house in July 2017. ......”

Sep 18,2017
Minithumbup
By: 'KS'
Sep 18,2017
0 people found
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Cheffins were instructed to sell our Cambridge house in July 2017. I found the initial market appraisal by Michael to be both honest and accurate, based on sound knowledge and extensive experience of the local area. When the property went to market, I thought that Cheffins ...
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Comment on agent fees
I thought the fees were as expected for the area.
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“Fantastic service, very professional, always on time to give viewings, ......”

Sep 15,2017
Minithumbup
By: 'Clare'
Sep 15,2017
0 people found
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Fantastic service, very professional, always on time to give viewings, always clear and friendly. Easily the best estate agents in town from a prospective renter's point of view....
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“We moved from the United States and started looking at ......”

Sep 12,2017
Minithumbup
By: 'Bigemill'
Sep 12,2017
0 people found
this helpful
We moved from the United States and started looking at properties to let throughout Cambridgeshire. The first property was a Georgian plantation home that was a bit outside of our budget and likely had a large monthly utility bill that we were not comfortable with. ...
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Comment on agent fees
N/A
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“Cheffins were our preferred lettings management team. Never again! They ......”

Aug 24,2017
Minithumbdown
By: 'Rebecca'
Aug 24,2017
2 people found
this helpful
Cheffins were our preferred lettings management team. Never again! They do not communicate with you, do not offer advice nor do they want to upset the tenant when the tenant has breached their lease. Absolutely useless team! Angie was difficult to get hold of, constantly ...
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Comment on agent fees
Excessive for the little work they actually do!
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Areas covered
  • CB1
  • cb2
  • cb3
  • cb4
  • cb21
  • cb22
  • cb23
  • cb24
  • sg8
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £350,000
  • Max: £1,375,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 8 3 21 1 2 1 0 2

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 10:51 AM 12/04/2017 by Michael Donnelly

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Opening hours


  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: 10:00 - 14:00

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