Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
Cheffins

Clifton House, 1-2 Clifton Road Cambridge
Cambridgeshire
CB1 7EA

01223 213 666
Website not available

Properties for Sale
Properties to Rent

“great service from A-Z...”

Oct 05,2018
Minithumbup
By: 'Alexandra'
Oct 05,2018
0 people found
this helpful
Lauren and Sophie did a great job. Our case was time sensitive and they did everything possible to help. Always available, always smiling and positive, they followed up from start to finish. These girls rock!!!!...
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Comment on agent fees
Worth the price for the service we received
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“Awesome...”

Sep 27,2018
Minithumbup
By: 'Loopey'
Sep 27,2018
0 people found
this helpful
We were so impressed by this team! They were professional, polite, and all over any issues, which was very reassuring considering that we were on a very short deadline. Having dealt with some terrible agencies in Cambridge previously, we would definitely recommend Cheffins!...
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“Lovely team and great service...”

Sep 27,2018
Minithumbup
By: 'Natalie and Family'
Sep 27,2018
0 people found
this helpful
The team at Cheffins, particularly Elizabeth and Harry were incredibly helpful (and calming!) in what is always a stressful process. They were always happy to organise visits and give practical help throughout the buying process, I would definitely recommend....
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“An excellent, personal service...”

Sep 27,2018
Minithumbup
By: 'Anna G'
Sep 27,2018
0 people found
this helpful
I would highly recommend Cheffins to anyone thinking of selling and/or buying because our experience with them has been nothing short of excellent. Our main contact was Lucy Tuck and she was both professional and personal. The whole house-move experience can be potentially very ...
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Comment on agent fees
Worth every penny!
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“Great service, trustworthy...”

Sep 09,2018
Minithumbup
By: 'Paul C'
Sep 09,2018
0 people found
this helpful
We sold our property and bought our new house through Cheffins. Cheffins staff worked hard to get our property listed very promptly, and were professional and helpful throughout. Any sales process naturally involves some poker-games but we found Richard honest, fair and good humoured throughout, ...
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Comment on agent fees
Reasonably
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“Very professional Service...”

Aug 03,2018
Minithumbup
By: 'Stuart Turner, West Wratting'
Aug 03,2018
0 people found
this helpful
Both Sophie and Martin were tremendous with what can only be described as a complicated sale. Martin offered a firm steer on pricing and Sophie diligently followed up on actions which led to a successful sale. Without Sophie and Martin, I very much doubt that ...
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Comment on agent fees
Agents fees were within what I would expect from a high street estate agent.
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“Sale and purchase in Cambridge...”

Jun 25,2018
Minithumbup
By: 'Gail Prince'
Jun 25,2018
0 people found
this helpful
We sold and bought our homes through Cheffins recently and I was very impressed with them. They priced our house sensibly and sold it quickly. They also gave us good advice about the house we were buying. Elizabeth at the Cambridge office was very calm, ...
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Comment on agent fees
Fees seem standard.
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“Brilliant...”

Jun 24,2018
Minithumbup
By: 'Alison & John'
Jun 24,2018
0 people found
this helpful
We were part of a very tricky chain and ended up selling and buying properties marketed by Cheffins. We have nothing but praise for Lucy, who was incredibly patient and communicative thoughout the process. We would wholeheartedly recommend Cheffins to anyone looking to sell their ...
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Comment on agent fees
Good value for money
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“Excellent...”

Jun 14,2018
Minithumbup
By: 'Michael'
Jun 14,2018
0 people found
this helpful
Excellent service and conmunication throughout the sale. Spot on with the valuation (more than another agent suggested) Nothing but praise for Lucy and all the staff...
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Comment on agent fees
Excellent value, as in less than another agent's special rate!
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“Cheffins...”

May 21,2018
Minithumbup
By: 'B'
May 21,2018
0 people found
this helpful
I had the good fortune of using Lucy Tuck and Lauren King to sell my property. Both are extremely hard working members of staff who kept me regularly up to date during the process, and did everything to help the sales process along,...
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Comment on agent fees
Good
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“Very pleased...”

May 18,2018
Minithumbup
By: 'NowinYork'
May 18,2018
0 people found
this helpful
Very pleased with the way the sale was handled, very efficient, effective and seemed very fair to the prospective buyers as well - would definitely recommend this team - took under two weeks to sell for over asking price. Can't see if Michael Donnelly ...
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Comment on agent fees
Fees were lower than others and watching them work, felt they definitely earned them!
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“Mixed overall disappointing...”

May 16,2018
Minithumbdown
By: 'AnnaR'
May 16,2018
1 people found
this helpful
This review is from a Vendor point of view. Cheffins have a reputation as being aggressive for their clients so we knew purchasing through them wouldn't be a breeze, but we were met by a lot of, what felt like, deliberately obstructive behaviour. Lauren ...
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“Very helpful, knowledgeable and friendly....”

Mar 23,2018
Minithumbup
By: 'Janet and John B'
Mar 23,2018
0 people found
this helpful
Very satisfied with Cheffins both in their Letting Service and as Selling residential Service. Would definitely recommend them. Would like to thank Helen Petit and Lucy Tuck for their excellent service....
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Comment on agent fees
Very good
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Dec 20,2017
Minithumbup
By: 'AV+CV'
Dec 20,2017
0 people found
this helpful
Christina has been extremely helpful and responsive during the whole process, ensuring that it went as smoothly as possible. We also received god advices during the negotiations from the agency. And good support from Lucy too when Christina was out of the office. Many thanks ...
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Nov 27,2017
Minithumbup
By: 'B.V.L'
Nov 27,2017
1 people found
this helpful
The property I was selling was quickly surveyed and a valuation given. The photography of the property was well done and demonstrated its full potential. It was quickly and professionally advertised. Potential buyers were shown around the property and a buyer was soon secured. I ...
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Comment on agent fees
A fair fee was negotiated and fixed at the beginning of the process.
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Nov 24,2017
Minithumbup
By: 'Mr&MrsM'
Nov 24,2017
0 people found
this helpful
We are extremely grateful for all of the help and support that Lauren and Lucy offered during the sale of our property....
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Nov 22,2017
Minithumbup
By: 'DDFP'
Nov 22,2017
1 people found
this helpful
From the initial contact to request a valuation to the handing over of the Keys on exchange I was extremely satisfied with all aspect of the staff at Cheffins. They were very professional in all dealings with us. We were in sometimes daily contact and ...
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Comment on agent fees
As agreed by us at the commencement of the procedure
Was this helpful? Yes
Nov 06,2017
Minithumbup
By: 'LB'
Nov 06,2017
1 people found
this helpful
Very pleased with service from Cheffins. Their valuation was spot on, proving that they know the market and thereby generating lots of interest and viewings. Special mention goes to Lucy who was always available and provided reassurance during the process of selling our property....
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Comment on agent fees
Fair rate.
Was this helpful? Yes
Sep 18,2017
Minithumbup
By: 'KS'
Sep 18,2017
0 people found
this helpful
Cheffins were instructed to sell our Cambridge house in July 2017. I found the initial market appraisal by Michael to be both honest and accurate, based on sound knowledge and extensive experience of the local area. When the property went to market, I thought that Cheffins ...
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Comment on agent fees
I thought the fees were as expected for the area.
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Sep 15,2017
Minithumbup
By: 'Clare'
Sep 15,2017
0 people found
this helpful
Fantastic service, very professional, always on time to give viewings, always clear and friendly. Easily the best estate agents in town from a prospective renter's point of view....
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Sep 12,2017
Minithumbup
By: 'Bigemill'
Sep 12,2017
0 people found
this helpful
We moved from the United States and started looking at properties to let throughout Cambridgeshire. The first property was a Georgian plantation home that was a bit outside of our budget and likely had a large monthly utility bill that we were not comfortable with. ...
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Comment on agent fees
N/A
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Aug 24,2017
Minithumbdown
By: 'Rebecca'
Aug 24,2017
2 people found
this helpful
Cheffins were our preferred lettings management team. Never again! They do not communicate with you, do not offer advice nor do they want to upset the tenant when the tenant has breached their lease. Absolutely useless team! Angie was difficult to get hold of, constantly ...
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Comment on agent fees
Excessive for the little work they actually do!
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Aug 09,2017
Minithumbup
By: 'Anna Walding'
Aug 09,2017
0 people found
this helpful
Cheffins sold our house in June 2017 and we were very impressed with the service provided. The house was marketed really well leading to dozens of viewings over the first weekend and week, and a number of offers, which were communicated the same day. Richard Freshwater ...
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Comment on agent fees
The fees were very reasonable and on a sliding scale so if a bigger sale was achieved, we paid a slightly higher percentage
Was this helpful? Yes
Jun 27,2017
Minithumbup
By: 'Logan Homes Limited'
Jun 27,2017
0 people found
this helpful
Cheffins marketed and agreed sales on a development of 6 properties in Great Wilbraham for Logan Homes Limited. Carlie Ford provided a fantastic service on all sales keeping us informed of progress throughout A great job and thank you to all the team involved....
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Comment on agent fees
Very reasonable for the work and effort put in
Was this helpful? Yes
Jun 07,2017
Minithumbup
By: 'John and Wendy'
Jun 07,2017
0 people found
this helpful
Carlie Ford and colleagues Lucy and Claire were very hardworking and supportive throughout the whole process. It was a complicated transaction but thanks to Carlie negotiating further up the chain we were able to complete on our purchase close to the date we had wanted. ...
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Comment on agent fees
Richard Freshwater gave a very confident valuation for our sale and said he would reduce Cheffins' fee if that price wasn't achieved. In the end it was necessary to accept a lower offer but Richard was true to his word and reduced the fee to a very reasonable level.
Was this helpful? Yes
May 02,2017
Minithumbup
By: 'MARY'
May 02,2017
0 people found
this helpful
Richard Freshwater advised carefully and considerately on an appropriate marketing strategy designed to attract many viewings and to achieve a strong price. Once I had decided to proceed, a top quality brochure was prepared, and viewings quickly followed. Lauren King was excellent in the way ...
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Comment on agent fees
About standard - certainly lower than some competitors. I think Cheffins earned their money!
Was this helpful? Yes
Apr 26,2017
Minithumbdown
By: 'unhappy tenant'
Apr 26,2017
3 people found
this helpful
Absolutely disgusting service! DO NOT RENT FROM THESE!!! Very fast to contact when asking for money, yet try asking for remedial works to be done. TOTAL waste of time, never comply, will leave you in unhealthy conditions, month after month after month! As per other ...
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Comment on agent fees
Bad
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Mar 28,2017
Minithumbup
By: 'Phil McDiarmid'
Mar 28,2017
0 people found
this helpful
Since moving my properties over to Cheffins. I am been very impressed with the professionalism and local knowledge of the lettings market within Cambridge. Once my other properties become available I will be without hesitation moving them over to Cheffins....
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Comment on agent fees
Very competitive
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Dec 05,2014
Minithumbdown
By: 'Burns'
Dec 05,2014
10 people found
this helpful
Cheffins were employed to sell my house, this they did, however, I did the only viewing and 2 days after the viewing we still had not heard from them. I telephoned and found we had an offer. After this offer was accepted, Cheffins dropped off the ...
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What agent could do to change your mind?
Reply to complaint, reply to emails, explain the bad service
Attached Files
Was this helpful? Yes
By: Cheffins
Dec 12, 2014
View all comments (1)
We are very sorry to hear you feel this way as we try to offer the highest standard of service to all our clients. We were pleased to be able to sell your house within 8 days of it going on the market unfortunately, we were not involved in the upward chain and so were not able to advise you. The team have been in contact regarding your concerns and we hope to be able to resolve these as soon as possible. ...
Oct 16,2013
Minithumbdown
By: 'Dante'
Oct 16,2013
10 people found
this helpful
This branch was absolutely useless. From a extremely beautiful and well-finished house in a perfect location they have managed less than 5 booking in 4 weeks and the people showing the house, we later found out, do not even know many of the features (including an attic ...
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Areas covered
  • CB1
  • cb2
  • cb3
  • cb4
  • cb21
  • cb22
  • cb23
  • cb24
  • sg8
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £350,000
  • Max: £1,375,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 3 3 19 1 2 1 0 2

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 10:51 AM 12/04/2017 by Michael Donnelly

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