Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
Services: Sales (as a Vendor)
Sold price: £922 Would you recommend?: Yes
Postcode: Cb17
Sales (as a Vendor)
Sold price: £922 Postcode: Cb17
0people found this helpful
Lauren and Sophie did a great job. Our case was time sensitive and they did everything possible to help. Always available, always smiling and positive, they followed up from start to finish. These girls rock!!!!... read full review
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB24
Lettings (as a Tenant)
Postcode: CB24
0people found this helpful
We were so impressed by this team! They were professional, polite, and all over any issues, which was very reassuring considering that we were on a very short deadline. Having dealt with some terrible agencies in Cambridge previously, we would definitely recommend Cheffins!... read full review
Services: Sales (as a Buyer)
Sold price: £585000 Would you recommend?: Yes
Postcode: CB4
Sales (as a Buyer)
Sold price: £585000 Postcode: CB4
0people found this helpful
The team at Cheffins, particularly Elizabeth and Harry were incredibly helpful (and calming!) in what is always a stressful process. They were always happy to organise visits and give practical help throughout the buying process, I would definitely recommend.... read full review
Services: Sales (as a Vendor)
Sold price: £350000 Would you recommend?: Yes
Postcode: CB25
Sales (as a Vendor)
Sold price: £350000 Postcode: CB25
0people found this helpful
I would highly recommend Cheffins to anyone thinking of selling and/or buying because our experience with them has been nothing short of excellent. Our main contact was Lucy Tuck and she was both professional and personal. The whole house-move experience can be potentially very ... read full review
Services: Sales (as a Vendor)
Sold price: £845000 Would you recommend?: Yes
Postcode: CB2
Sales (as a Vendor)
Sold price: £845000 Postcode: CB2
0people found this helpful
We sold our property and bought our new house through Cheffins.
Cheffins staff worked hard to get our property listed very promptly, and were professional and helpful throughout.
Any sales process naturally involves some poker-games but we found Richard honest, fair and good humoured throughout, ... read full review
Services: Sales (as a Vendor)
Sold price: £530000 Would you recommend?: Yes
Postcode: CB21
Sales (as a Vendor)
Sold price: £530000 Postcode: CB21
0people found this helpful
Both Sophie and Martin were tremendous with what can only be described as a complicated sale. Martin offered a firm steer on pricing and Sophie diligently followed up on actions which led to a successful sale. Without Sophie and Martin, I very much doubt that ... read full review
Comment on agent fees
Agents fees were within what I would expect from a high street estate agent.
Services: Sales (as a Vendor)
Sold price: £497500 Would you recommend?: Yes
Postcode: CB!
Sales (as a Vendor)
Sold price: £497500 Postcode: CB!
0people found this helpful
We sold and bought our homes through Cheffins recently and I was very impressed with them. They priced our house sensibly and sold it quickly. They also gave us good advice about the house we were buying. Elizabeth at the Cambridge office was very calm, ... read full review
Services: Sales (as a Vendor)
Sold price: £370000 Would you recommend?: Yes
Postcode: CB13
Sales (as a Vendor)
Sold price: £370000 Postcode: CB13
0people found this helpful
We were part of a very tricky chain and ended up selling and buying properties marketed by Cheffins. We have nothing but praise for Lucy, who was incredibly patient and communicative thoughout the process. We would wholeheartedly recommend Cheffins to anyone looking to sell their ... read full review
Services: Sales (as a Vendor)
Sold price: £450000 Would you recommend?: Yes
Postcode: CB21
Sales (as a Vendor)
Sold price: £450000 Postcode: CB21
0people found this helpful
Excellent service and conmunication throughout the sale.
Spot on with the valuation (more than another agent suggested)
Nothing but praise for Lucy and all the staff... read full review
Comment on agent fees
Excellent value, as in less than another agent's special rate!
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CB8
Sales (as a Vendor)
Postcode: CB8
0people found this helpful
I had the good fortune of using Lucy Tuck and Lauren King to sell my property. Both are extremely hard working members of staff who kept me regularly up to date during the process, and did everything to help the sales process along,... read full review
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CB1
Sales (as a Vendor)
Postcode: CB1
0people found this helpful
Very pleased with the way the sale was handled, very efficient, effective and seemed very fair to the prospective buyers as well - would definitely recommend this team - took under two weeks to sell for over asking price. Can't see if Michael Donnelly ... read full review
Comment on agent fees
Fees were lower than others and watching them work, felt they definitely earned them!
Services: Sales (as a Buyer)
Sold price: £835000 Would you recommend?: No
Postcode: CB1
Sales (as a Buyer)
Sold price: £835000 Postcode: CB1
1people found this helpful
This review is from a Vendor point of view.
Cheffins have a reputation as being aggressive for their clients so we knew purchasing through them wouldn't be a breeze, but we were met by a lot of, what felt like, deliberately obstructive behaviour.
Lauren ... read full review
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CB2
Sales (as a Vendor)
Postcode: CB2
0people found this helpful
Very satisfied with Cheffins both in their Letting Service and as Selling residential Service. Would definitely recommend them. Would like to thank Helen Petit and Lucy Tuck for their excellent service.... read full review
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CB1
Sales (as a Buyer)
Postcode: CB1
0people found this helpful
Christina has been extremely helpful and responsive during the whole process, ensuring that it went as smoothly as possible. We also received god advices during the negotiations from the agency. And good support from Lucy too when Christina was out of the office. Many thanks ... read full review
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CB42
Sales (as a Vendor)
Postcode: CB42
1people found this helpful
The property I was selling was quickly surveyed and a valuation given. The photography of the property was well done and demonstrated its full potential. It was quickly and professionally advertised. Potential buyers were shown around the property and a buyer was soon secured. I ... read full review
Comment on agent fees
A fair fee was negotiated and fixed at the beginning of the process.
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CB1
Sales (as a Vendor)
Postcode: CB1
1people found this helpful
From the initial contact to request a valuation to the handing over of the Keys on exchange I was extremely satisfied with all aspect of the staff at Cheffins. They were very professional in all dealings with us.
We were in sometimes daily contact and ... read full review
Comment on agent fees
As agreed by us at the commencement of the procedure
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Cb1
Sales (as a Vendor)
Postcode: Cb1
1people found this helpful
Very pleased with service from Cheffins. Their valuation was spot on, proving that they know the market and thereby generating lots of interest and viewings.
Special mention goes to Lucy who was always available and provided reassurance during the process of selling our property.... read full review
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CB1
Sales (as a Vendor)
Postcode: CB1
0people found this helpful
Cheffins were instructed to sell our Cambridge house in July 2017. I found the initial market appraisal by Michael to be both honest and accurate, based on sound knowledge and extensive experience of the local area. When the property went to market, I thought that Cheffins ... read full review
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB
Lettings (as a Tenant)
Postcode: CB
0people found this helpful
Fantastic service, very professional, always on time to give viewings, always clear and friendly. Easily the best estate agents in town from a prospective renter's point of view.... read full review
Services: Lettings (as a Tenant)
Rent PCM: £1895 Would you recommend?: Yes
Postcode: CB24
Lettings (as a Tenant)
Rent PCM: £1895 Postcode: CB24
0people found this helpful
We moved from the United States and started looking at properties to let throughout Cambridgeshire. The first property was a Georgian plantation home that was a bit outside of our budget and likely had a large monthly utility bill that we were not comfortable with. ... read full review
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CB25
Lettings (as a Landlord)
Postcode: CB25
2people found this helpful
Cheffins were our preferred lettings management team. Never again! They do not communicate with you, do not offer advice nor do they want to upset the tenant when the tenant has breached their lease. Absolutely useless team! Angie was difficult to get hold of, constantly ... read full review
Services: Sales (as a Vendor)
Sold price: £1375000 Would you recommend?: Yes
Postcode: Cb4
Sales (as a Vendor)
Sold price: £1375000 Postcode: Cb4
0people found this helpful
Cheffins sold our house in June 2017 and we were very impressed with the service provided. The house was marketed really well leading to dozens of viewings over the first weekend and week, and a number of offers, which were communicated the same day. Richard Freshwater ... read full review
Comment on agent fees
The fees were very reasonable and on a sliding scale so if a bigger sale was achieved, we paid a slightly higher percentage
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CB23
Sales (as a Vendor)
Postcode: CB23
0people found this helpful
Cheffins marketed and agreed sales on a development of 6 properties in Great Wilbraham for Logan Homes Limited. Carlie Ford provided a fantastic service on all sales keeping us informed of progress throughout A great job and thank you to all the team involved.... read full review
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CB1
Sales (as a Vendor)
Postcode: CB1
0people found this helpful
Carlie Ford and colleagues Lucy and Claire were very hardworking and supportive throughout the whole process. It was a complicated transaction but thanks to Carlie negotiating further up the chain we were able to complete on our purchase close to the date we had wanted. ... read full review
Comment on agent fees
Richard Freshwater gave a very confident valuation for our sale and said he would reduce Cheffins' fee if that price wasn't achieved. In the end it was necessary to accept a lower offer but Richard was true to his word and reduced the fee to a very reasonable level.
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CB1
Sales (as a Vendor)
Postcode: CB1
0people found this helpful
Richard Freshwater advised carefully and considerately on an appropriate marketing strategy designed to attract many viewings and to achieve a strong price. Once I had decided to proceed, a top quality brochure was prepared, and viewings quickly followed. Lauren King was excellent in the way ... read full review
Comment on agent fees
About standard - certainly lower than some competitors. I think Cheffins earned their money!
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: cb23
Lettings (as a Tenant)
Postcode: cb23
3people found this helpful
Absolutely disgusting service!
DO NOT RENT FROM THESE!!!
Very fast to contact when asking for money, yet try asking for remedial works to be done. TOTAL waste of time, never comply, will leave you in unhealthy conditions, month after month after month!
As per other ... read full review
Services: Lettings (as a Landlord)
Rent PCM: £1450 Would you recommend?: Yes
Postcode: CB2
Lettings (as a Landlord)
Rent PCM: £1450 Postcode: CB2
0people found this helpful
Since moving my properties over to Cheffins. I am been very impressed with the professionalism and local knowledge of the lettings market within Cambridge. Once my other properties become available I will be without hesitation moving them over to Cheffins.... read full review
Services: Sales (as a Vendor)
Sold price: £425000 Would you recommend?: No
Postcode: CB25
Sales (as a Vendor)
Sold price: £425000 Postcode: CB25
10people found this helpful
Cheffins were employed to sell my house, this they did, however, I did the only viewing and 2 days after the viewing we still had not heard from them. I telephoned and found we had an offer. After this offer was accepted, Cheffins dropped off the ... read full review
What agent could do to change your mind?
Reply to complaint, reply to emails, explain the bad service
View all comments
(1)
We are very sorry to hear you feel this way as we try to offer the highest standard of service to all our clients.
We were pleased to be able to sell your house within 8 days of it going on the market unfortunately, we were not involved in the upward chain and so were not able to advise you.
The team have been in contact regarding your concerns and we hope to be able to resolve these as soon as possible. ...
1 Star Review
Oct 16,2013
By: 'Dante'
Oct 16,2013
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CB3
Sales (Prospective customer)
Postcode: CB3
10people found this helpful
This branch was absolutely useless. From a extremely beautiful and well-finished house in a perfect location they have managed less than 5 booking in 4 weeks and the people showing the house, we later found out, do not even know many of the features (including an attic ... read full review
Best Estate Agent in CB1 
Best Overall Agent in CB1 
Best Overall Agent in Cambridge