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Chattings Limited

16 Bore Street Lichfield
Staffordshire
WS13 6LL

01543 258900

Sep 02,2015
Minithumbdown
By:
Sep 02,2015
1 people found
this helpful
On a number of occasions, both myself and my daughter have enquires about viewing rental properties, or asked a question about a rental property. On all occasions, they just don't get back to us. We find this very inefficient and wonder how on earth they get properties let if this is the sort of service they offer!! Potential customers should be valued not ignored!...
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Was this helpful? Yes
Sep 09,2014
Minithumbdown
By:
Sep 09,2014
0 people found
this helpful
Chattings consistently failed to return calls, or reply on time to issues we had with the rental property. The last email I sent (to arrange a hand over inspection) took 4 weeks to reply to. We had a faulty boiler and it took two weeks to respond to us and longer for an engineer to view the boiler. It was so faulty, it was considered dangerous and the engineer turned it off permanently. On one occasion one of the staff members, named, put the phone down on my husband mid conversation. I get the ...
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What agent could do to change your mind?
Speak with us, respond to calls and be generally helpful.
Comment on agent fees
The house was old and tired but in a good catchment area.
Was this helpful? Yes
By: Chattings Limited
Sep 11, 2014
View all comments (1)
Upon receiving notification of this review we felt compelled to respond promptly as comments of this nature are extremely rare in our company! In fact, this is the first ever unsatisfactory comment received on social media for Chattings. Our latest incoming tenant survey revealed that 93% of tenants were very satisfied and the final 7% of tenants were satisfied with the service we provide. In addition to this we also receive testimonials from tenants on a daily basis which can be viewed on ou....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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