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Chase Evans

Pan Peninsula, 1 Millharbour London
Greater London
E14 9XP

020 7536 7900
Website not available

Properties for Sale
Properties to Rent

“ Complete let down despite the high fees... ”

Aug 06,2018
Minithumbdown
By: 'K'
Aug 06,2018
0 people found
this helpful
I paid 8 months advance rent !!do I really need to say more ? Supposedly this was in order to protect the landlord ! And who is going to protect me then ?...
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Was this helpful? Yes

“ Do not use this letting agent... ”

May 02,2018
Minithumbdown
By: 'Ali Prejean'
May 02,2018
5 people found
this helpful
After dealing with ridiculous fees, horrendous response times (months) and rude individuals - we decided to move from our flat simply due to Chase Evans being the letting agents. Now we are attempting to get our deposit back and are once again met with ridiculous ...
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Comment on agent fees
Frequent and unnecessarily high.
Was this helpful? Yes
Feb 28,2018
Minithumbdown
By: 'Potential buyer'
Feb 28,2018
0 people found
this helpful
Never got back to me. Contacted her about a property to view, after I said I prefer to talk face to face through viewing rather than having phone conversation. She never got back to me. Don't understand why agents don't get it's ...
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Was this helpful? Yes
Feb 25,2018
Minithumbdown
By: 'J.G.'
Feb 25,2018
2 people found
this helpful
AVOID AT ALL COSTS! I will try to share the details of how terrible this joke of a real estate agent is. Everything is great until they get the initial payment. Afterwards, you will be lucky if you can reach someone on the phone on ...
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Comment on agent fees
High fees which translate into high rent.
Was this helpful? Yes
Apr 21,2017
Minithumbdown
By: 'TS'
Apr 21,2017
5 people found
this helpful
I took on this flat for 12mths. It had not been cleaned the furniture was stained and had cigarette burns etc. (Which was all documented and photographed at check-in). During my stay. They were constantly having viewings and pestering me to check the property every 2 ...
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Was this helpful? Yes
Apr 21,2017
Minithumbup
By: 'Happy tenant!'
Apr 21,2017
1 people found
this helpful
I recently move into a property through Chase Evans estate agency and honestly couldn't be happier we the service I received. From my initial offer right the way through to moving into my new house, my agent James was very responsive to all of my ...
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Comment on agent fees
Roughly same as other agents in the area.
Was this helpful? Yes
Aug 22,2016
Minithumbdown
By: 'Peter'
Aug 22,2016
3 people found
this helpful
They are sucking money and stressing you out every time you get in contact with them. Avoid them in any possible way. During my whole life I have not experienced such negative emotions which I have experienced during 2 years of tenancy through chase evans. Everything, ...
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What agent could do to change your mind?
Any fees for such services are too high, they should be paying you back money for stressing you out by such a horrible, unethical attitude.
Attached Files
Comment on agent fees
Any fees for such services are too high, they should be paying you back money for stressing you out by such a horrible, unethical attitude.
Was this helpful? Yes
Jul 27,2016
Minithumbdown
By: 'it is not fair'
Jul 27,2016
3 people found
this helpful
this agency only thought about money. If you are unlucky, your boiler damage on Friday or Weekend, they will ask you to shower with cold water over the weekend in order to save their weekend charge of plumber cost. We have a 3 year old kid ...
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Was this helpful? Yes
Sep 17,2015
Minithumbdown
By: 'Bryan'
Sep 17,2015
5 people found
this helpful
Property did not come with any of the displayed flat furnishings eg kettle, toaster etc. My biggest gripe is that both bathrooms don't have a mirror. Agent or landlord didn't seem to care about rectifying the situation. The property manager rang and told me her ...
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Was this helpful? Yes
Sep 14,2015
Minithumbdown
By: 'S'
Sep 14,2015
8 people found
this helpful
We saw an advert on Rightmove, went to see the flat which they said is used a corporate let( so they can go in between the temporary tenants) , they asked us to pay £250 as a holding deposit even before our offer was accepted, 5 min ...
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What agent could do to change your mind?
We saw an advert on Rightmove, went to see the flat which they said is used a corporate let( so they can go in between the temporary tenants) , they asked us to pay ‚£250 as a holding deposit even before our offer was accepted, 5 min after we paid the money they called to say the flat was not available, we never saw our money back from them, they never replied to our emails. THEY ADVERTISE GHOST PROPERTIES ON RIGHTMOVE WHICH ARE NOT AVAILABLE IN ORDER TO CASH MONEY
Attached Files
Was this helpful? Yes
Jun 03,2015
Minithumbdown
By: 'xx23'
Jun 03,2015
6 people found
this helpful
I first had the misfortune of dealing with these idiots last year. Be prepared to go to court to get your deposit back. I know of numerous people who are having to go to the small claims court. Luckily, they are not exactly an educated ...
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Was this helpful? Yes
Aug 01,2014
Minithumbup
By: 'Saurabh Dhawan (SD)'
Aug 01,2014
2 people found
this helpful
I moved to London 3 weeks ago and was looking for an apartment in the Canary Wharf area. Had no clue whatsoever of what location/street should I be looking at or who should I be contacting to check out these places, and then I was ...
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Was this helpful? Yes
By: LGans316
Aug 11, 2014
View all comments (1)
Hi Saurabh Dhawan, Majority of the agents do a fine job when it comes to moving in. Their true colours are exposed only when the tenants move out. I can't wait to read your review at the end of your tenancy. Wishing you a pleasant stay. I hope it is a positive one for a change. :-) ...
Jul 08,2014
Minithumbdown
By: 'Others are better - avoid this one'
Jul 08,2014
3 people found
this helpful
These agents are a complete pack of "*". You only have to ask yourself, how does a lettings business bag the bottom story of one of the most exclusive developments on the peninsula? How do they all drive around in top brand new Audi's ...
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What agent could do to change your mind?
Need to realise that the deposit money is for protection of the contents of the flat -- not to appropriate in their own bank account to pay inflated fees
Attached Files
Was this helpful? Yes
By: AnExAnnoyedTenant
Oct 03, 2014
View all comments (1)
Update to this As I KNEW would happen, the DPS Returned my full deposit minus £58 for lightbulbs and cleaning. That was after being dragged through the DPS process kicking and screaming and filing things late, dragging it out as long as they could and then in the middle of the process withholding a new reference for a new apartment due to the dispute. Anyhow - moral of the story is, never accept that they can just keep your deposit for 'landlords reasonable fees' and challenge it ev ...
May 13,2014
Minithumbup
By: 'Patrick Tay'
May 13,2014
0 people found
this helpful
Reiss was very efficient. Finally got the sales thru even though the buyer is not very co-operative. Irum and Liza, process the final transfer of the monies due to be efficiently as well...
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Was this helpful? Yes
Mar 07,2014
Minithumbdown
By: 'Joyce'
Mar 07,2014
3 people found
this helpful
We were served notice to move out of our old flat because the landlord was selling, which was fair enough. We started looking immediately and found a flat in a new build that we liked. On enquiring about the flat, we found out that the ...
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Was this helpful? Yes
Aug 30,2013
Minithumbup
By: 'Ashley Young'
Aug 30,2013
0 people found
this helpful
I can\'t say I enjoy any time spent with estate agents. Which means finding a half decent one is like panning for gold. Anyway, I\'ve used Chase Evans a couple of times now and they seem a good bunch....
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Was this helpful? Yes
Aug 29,2013
Minithumbdown
By: 'Chang Park'
Aug 29,2013
9 people found
this helpful
Just take my word for it. DO NOT GO WITH CHASE EVANS. I rented out a property at Pan Peninsula for a year which I looked after with great care. My security deposit was 1500 pounds at the end of the tenancy they took away 2000 which ...
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Was this helpful? Yes
By: Chase Evans
Aug 30, 2013
View all comments (1)
Dear Sir/Madam, Thank you for taking the time to provide this feedback. Chase Evans is committed to a duty of care to both Tenants and Landlords. Chase Evans takes all comments seriously and hopes that, with further information, we can resolve any issues you may have. We would therefore request that you contact us at propertymanagement@chaseevans.co.uk For your information Chase Evans protects all tenants’ deposits with Tenancy Deposit Solutions Ltd. (TDSL), a government approved t ...
Jul 24,2013
Minithumbup
By: 'Caren'
Jul 24,2013
0 people found
this helpful
Wooohooo... I\'ve found my flat at last! I\'ve rented flats for years in London, ever since I moved over from Oz 12 years ago. And I\'ve worked with a lot of agents to find the right apartment. However I just wanted to single ...
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Was this helpful? Yes
Jul 18,2013
Minithumbup
By: 'Fiona'
Jul 18,2013
0 people found
this helpful
Thanks to Robin and his team. Moving into our new apartment has been great. Although this development is a bit pricey, the views are amazing over the docklands area. I guess you get what you pay for. Once again thanks. Fiona...
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Was this helpful? Yes
May 10,2013
Minithumbup
By: 'Giles'
May 10,2013
0 people found
this helpful
Hi, I just wanted to say how much we appreciated the help from Chase Evans in renting our property. In particular Helen Creed, who was resourceful and incredibly attentive to our needs. We were in a major run to get moved in, and team at ...
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Was this helpful? Yes
Mar 24,2013
Minithumbup
By: 'Chloe'
Mar 24,2013
0 people found
this helpful
I just want to thank you David from maintenance department. He has dealt with my issue promptly and kept me up to date all the time. I am a happy tenant. Good work guys....
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Was this helpful? Yes
Feb 26,2013
Minithumbdown
By: 'Alex'
Feb 26,2013
9 people found
this helpful
£700. That is the lovely figure we got taken from our security deposit for outrageous examples like a stain in a towel £25 (we never used it cause i literally thought it was used as a mop as it was disgusting), a missing coffee spoon (...
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What agent could do to change your mind?
Reassess our case and return the unfair amount taken from us. Not only costs were unrealistic AND most inexistent but you have been the most unprofessional and untrustworthy business that we have ever come across in our lives and you should be taken to a proper court to close down the business for all illegal actions you have taken on clients who thought where finding a home with you.
Attached Files
Was this helpful? Yes
Feb 13,2013
Minithumbup
By: 'Marina'
Feb 13,2013
4 people found
this helpful
Dear Robin, a big thanks to you and your team for finding me a property and moving me in at such short notice....
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Was this helpful? Yes
Feb 12,2013
Minithumbdown
By: 'unhappy tenant'
Feb 12,2013
7 people found
this helpful
I recently rented a property for 6 months through Chase Evans - I thought the fees were high but move in was okay. I looked after the property (one bed) really well, I had a weekly cleaner for 2 hours and I was away every other weekend ...
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Was this helpful? Yes
Feb 11,2013
Minithumbup
By: 'RBurgess'
Feb 11,2013
0 people found
this helpful
I have had some bad experiences in the past with agents however after being put in touch with Chase Evans via a Friend of mine who has been renting through them for a number of years I was more than pleasantly surprised by how well ...
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Was this helpful? Yes
Jun 14,2012
Minithumbup
By: 'Lockers'
Jun 14,2012
3 people found
this helpful
Having dealt with a number of letting agents over a fair number of years i have found Chase Evans to be by far amongst the most helpful and knowledgable. Everything has seemed to run so smoothly from when we first viewed (they only showed us ...
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Was this helpful? Yes
By: SayNo2ChaseEvans
Oct 30, 2012
View all comments (1)
I would have to argue that this kind of post is made by an agent of Chase Evans as it is a rebuttal to the vast amount of negative comments thrown at the agency on this site. Being a tenant of a property managed by Chase Evans in the Canary Wharf/Docklands area, I highly disagree. I had to wait, chase (hence their name), and tear into the company to get ANYTHING done for months and months. Completely dissatisfied with their services, and at the end of the tenancy they made it merely impossi ...
Areas covered
  • E14
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 38% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
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Fees

No fees set.
Last updated at 12:07 PM 22/03/2017 by STACEY BARBER

Complaints Procedure

No procedure set.
Last updated at 12:07 PM 22/03/2017 by STACEY BARBER

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