Chase Buchanan
Twickenham Sales, Twickenham, TW1
4.8/5, 53 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
Twickenham is a unique place to live, rich in history, beautiful landscapes and offering a strong family focus and palpable community spirit which goes towards this borough being consistently ranked as one of the safest boroughs in London. The combined years of Estate Agency experience in my office surpasses 80 years. ... show more Twickenham is a unique place to live, rich in history, beautiful landscapes and offering a strong family focus and palpable community spirit which goes towards this borough being consistently ranked as one of the safest boroughs in London. The combined years of Estate Agency experience in my office surpasses 80 years. We are the experts in the area, having a team that grew up in Twickenham and who now have their own families growing up in the area only proves that this is an excellent place to live and work. I personally have worked for Chase Buchanan since 2002 and have seen my team grow and develop into hard working individuals who are proud to work for me, in one of Chase Buchanan’s award winning offices. Pop in for a chat to discuss your property needs and see why we are the market leaders in Twickenham

Nick Simpson - Branch Manager

Opening Hours
Address

Chase Buchanan
4 York Street
Twickenham
Middlesex
TW1 3LD
020 8744 0101

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £115,500 £1,100,000
Lettings 100% 75% £1,100 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 2 0 29 0 17 1 1 0
Areas covered
  • TW1
  • TW2
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties

“Jake at CB Twickenham was extremely helpful t......”

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Feb 21,2020
Minithumbup
By: 'Katie'
Feb 21,2020
0 people found
this helpful
Jake at CB Twickenham was extremely helpful throughout a protracted buying process (the delays were nothing to do with the agents). He kept in touch even while not much was happening and was always on hand to answer my questions when it was. I didn't ...
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By: Chase Buchanan
Feb 21, 2020
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Hi Katie, Many thanks for your great review for Jake and Chase Buchanan, we are really pleased that you felt so supported throughout your purchase and hope you are enjoying your new home. Kind regards, Chase Buchanan ...

“Would recommend...”

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Feb 11,2020
Minithumbup
By: 'mo'
Feb 11,2020
0 people found
this helpful
We have both bought and sold property via CB, Twickenham. The staff are well-managed and clearly receive good training all aspects of the job as they are friendly, helpful, competent and communicative both within the office and with clients. They work intelligently and efficiently to ...
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By: Chase Buchanan
Feb 12, 2020
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Dear Mo, Many thanks for your great comments for the team, we are delighted that you were impressed by the service received and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Very professional organisation....”

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Feb 10,2020
Minithumbup
By: 'Joanne'
Feb 10,2020
0 people found
this helpful
Very professional organisation. Took a long time to sell in a really sluggish market, but got there in the end! Great communication and efficient support during the selling process....
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By: Chase Buchanan
Feb 12, 2020
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Hi Joanne, Many thanks for your kind comments for the team, it's great to hear that you found them so efficient. Kind regards, Chase Buchanan ...

“Thank you CB Twickenham...”

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Feb 05,2020
Minithumbup
By: 'Anthony'
Feb 05,2020
0 people found
this helpful
I recently sold through Jake and had an awesome experience!! We were relocating to a different part of the country, had a difficult chain and time pressures associated with schooling for our children. Jake was brilliant at chasing, managing the chain and making sure everything ...
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By: Chase Buchanan
Feb 05, 2020
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Hi Anthony, Thank you very much for the great review for Jake, we are delighted that you were so impressed with the service and managing of your sale. We really appreciate your comments. Best wishes, Chase Buchanan ...

“Would thoroughly recommend...”

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Feb 05,2020
Minithumbup
By: 'Maria'
Feb 05,2020
0 people found
this helpful
My brother and I recently sold our mum and dads house as a probate property through Chase Buchanan. The journey was a little rocky, the chain collapsed after a rather complicted series of events, but hats off to the guys for their resiliance and perseverence, ...
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By: Chase Buchanan
Feb 12, 2020
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Hi Maria, Thank you very much for the wonderful review for the team. We are delighted that you were impressed with the service received and that you felt supported. We really appreciate your recommendation. Kind regards, Chase Buchanan ...

“New home purchase - excellent service...”

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Feb 05,2020
Minithumbup
By: 'Zoe'
Feb 05,2020
0 people found
this helpful
We have just purchased our new home using Chase Buchanan with Kristian. Found him very helpful and professional throughout the process. We have also used CB in the past (many years ago) and it was great to see their service is still as good. We ...
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By: Chase Buchanan
Feb 12, 2020
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Hi Zoe, Many thanks for your great review for CB and Kristian, we are delighted that you used us again and that you were impressed with the service. We hope we can help again in the future. Best wishes, Chase Buchanan ...

“I would definitely recommend Chase Buchanan...”

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Feb 04,2020
Minithumbup
By: 'Martin'
Feb 04,2020
0 people found
this helpful
The guys were good natured, thorough and did plenty of chasing when my buyers’ solicitor was slow to react. I felt they gave me an honest valuation of my property and spelled out the pros and cons of changing prices when necessary. Paperwork came through ...
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By: Chase Buchanan
Feb 05, 2020
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Hi Martin, Thanks for your great review, we are delighted that you found the service efficient and helpful. Kind regards, Chase Buchanan ...

“After using another agent with very few viewi......”

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Dec 03,2019
Minithumbup
By: 'Will'
Dec 03,2019
0 people found
this helpful
After using another agent with very few viewings over a 3 month period i switched to Chase Buchanan. Within days i had numerous clients through the door. The whole process was very professional with confirmation mails and calls for when viewings were taking place. They were ...
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By: Chase Buchanan
Dec 04, 2019
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Hi Will, Thank you very much for your comments regarding your recent sale with Chase Buchanan Twickenham, we are delighted that you found the service professional and proactive. And your recommendation is much appreciated. Warm regards, Chase Buchanan ...

“Super service...”

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Feb 03,2019
Minithumbup
By: 'Jo'
Feb 03,2019
0 people found
this helpful
Thanks to Myles we experienced a straight forward sale with an honest approach and good communication. He also put us in touch with a gem of a conveyancer with whom he has regular contact. All in all a highly positive transaction....
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Comment on agent fees
As per current market.
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By: Chase Buchanan
Feb 08, 2019
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Hi Jo, Thank you very much for posting such a great review for Myles and we are delighted you found the process so positive and simple. If we can help again in the future, please do let us know. Warm regards, Chase Buchanan ...

“Great Service...”

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Oct 19,2018
Minithumbup
By: 'Best'
Oct 19,2018
0 people found
this helpful
Great service provided by the whole team at Chase Buchanan. Stand-out performances from Kristian and Nick. Buying and selling a property is not a simple process and the team at CB made a complex sale far easier. I highly recommend working these two experienced gents! ...
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Comment on agent fees
Good value and competitive
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By: Chase Buchanan
Oct 19, 2018
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Thank you so much for your fantastic comments for both Kristian and Nick. Your recommendation is much appreciated and we are delighted to hear you found the process so efficient. Kind regards, Chase Buchanan ...

“Fantastic support...”

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Sep 17,2018
Minithumbup
By: 'A'
Sep 17,2018
0 people found
this helpful
Chase were extremely professional, persistent and sympathetic in leading the sale of our property. Myles was enthusiastic, sensible on commercial matters and proactive in pushing the process as best he could. We were thoroughly impressed and very grateful for all the support in getting our ...
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Comment on agent fees
Fair fees given amount of time dedicated to our sale.
Was this helpful? Yes
By: Chase Buchanan
Sep 24, 2018
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Thank you very much for your wonderful comments for Myles and Chase Buchanan. We are delighted Myles was so supportive and professional and really appreciate your review and recommendation. Kind regards, Chase Buchanan ...

“Excellent service!...”

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Sep 13,2018
Minithumbup
By: 'Ladds'
Sep 13,2018
0 people found
this helpful
We recently bought through Myles at Chase Buchanan in York Street Twickenham and found him to be extremely professional and helpful in all our dealings. He is courteous and has a "can do" attitude, going out of his way to make things work for both ...
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Comment on agent fees
As we were buyers, we didn't have to pay any fees to Chase Buchanan, but we understand that they are flexible and that their fees are less than some of the other agents in Twickenham.
Was this helpful? Yes
By: Chase Buchanan
Sep 24, 2018
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Many thanks for your fantastic review for Myles and the office at Twickenham. We are very pleased you found the process so efficient and appreciate your comments and recommendation. We hope you have many happy years in your new home and if you need our services again, please come by. Warm regards, Chase Buchanan ...

“Excellent Service...”

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Aug 07,2018
Minithumbup
By: 'Richard'
Aug 07,2018
0 people found
this helpful
Kristian is a steadfast professional, taking into account both the buyers and sellers best interests. He approaches all communication in a consultative manner and found his advice extremely helpful. He is patient and calm in what can be a very stressful process. I would not ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Aug 16, 2018
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Hi Richard, Many thanks for your great review for Kristian and Chase Buchanan. We are delighted you found his service so helpful and that you would recommend us. Warm regards, Chase Buchanan ...

“I would happily recommend Chase Buchanan through whom I used ......”

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Jul 12,2018
Minithumbup
By: 'patrick'
Jul 12,2018
0 people found
this helpful
I would happily recommend Chase Buchanan through whom I used to sell my house with. Kristian Fitchett was particularly professional and did a great job....
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Comment on agent fees
My only reason to not give 5 stars is that I do not feel the agent fees are value for money, especially considering they justify their fees by stating that they can achieve the best price possible. I should have insisted on a fee structure that reflected the price achieved which was a mistake on my part.
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By: Chase Buchanan
Jul 13, 2018
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Hi Patrick, Many thanks for your recommendation, we are pleased you found Kristian so professional and thank you for posting your review. Kind regards, Chase Buchanan ...

“Great Agency!...”

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Jun 25,2018
Minithumbup
By: 'Nicoletta'
Jun 25,2018
0 people found
this helpful
I have dealt with other agencies before for two sales that fell through and had not gret experiences. Myles from Chase Buchanan Twickenham understood our time pressure and bad experiences that we had before and really helped us in every way to get the sale ...
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By: Chase Buchanan
Jun 26, 2018
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Hi Nicoletta & Daire, Many thanks for your kind review, we are very pleased that you had such a positive experience with Myles and your faith has hopefully been restored. Not all estate agents are the same. We hope you will be very happy in your new home. Kind regards, Chase Buchanan ...

“Chase Buchanan's service was good. Myles was friendly and approachable, ......”

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Feb 10,2018
Minithumbup
By: 'Binod'
Feb 10,2018
0 people found
this helpful
Chase Buchanan's service was good. Myles was friendly and approachable, made himself available whenever necessary. I was able to negotiate the price and purchase a property with his assistance. Thank you Myles....
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By: Chase Buchanan
Feb 14, 2018
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Hi Binod, Many thanks for your kind review, we are pleased to hear that Myles was so helpful and hope that you are enjoying your new home. Kind regards, Chase Buchanan ...

“Can't go wrong with this agency. Kristian with the help ......”

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Feb 05,2018
Minithumbup
By: 'Michael'
Feb 05,2018
0 people found
this helpful
Can't go wrong with this agency. Kristian with the help of Myles managed my property sale and were professional, on the ball, courteous and importantly they DELIVERED! They were spot on from the off, with a sensible and realistic valuation - which meant we didn't ...
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Comment on agent fees
Very commutative rate.
Was this helpful? Yes
By: Chase Buchanan
Feb 05, 2018
View all comments (1)
Hi Michael, Thank you very much for such a glowing review. It's always nice to hear how Chase Buchanan have helped and that both Kristian & Myles were able to make your sale a positive experience. If we can be of service again in the future, please let us know. Warm regards, Chase Buchanan ...

“We recently purchased our property through CB Twickenham. Myles was ......”

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Feb 03,2018
Minithumbup
By: 'Shikha'
Feb 03,2018
0 people found
this helpful
We recently purchased our property through CB Twickenham. Myles was extremely helpful and kept us informed throughout the whole process. Without his efforts I think the whole chain would have collapsed! He was reliable in all of his communications and always got back to us ...
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Comment on agent fees
N/A (purchaser)
Was this helpful? Yes
By: Chase Buchanan
Feb 05, 2018
View all comments (1)
Thanks Shikha for your kind review, it's great to hear such positive feedback about Myles and for recommending us. We hope you have many happy years in your new home and when the time comes to move again, you know where we are. ...

“Purchased my property through Chase Bucanan in December 2017. Without the ......”

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Jan 25,2018
Minithumbup
By: 'Tom'
Jan 25,2018
0 people found
this helpful
Purchased my property through Chase Bucanan in December 2017. Without the agent Myles Moloney I think we'd still be waiting on solicitors dragging their heals. His communication was without fault and returned my emails and calls promptly. Those who have sold/bought will have experienced the ...
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Comment on agent fees
As expected.
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By: Chase Buchanan
Jan 27, 2018
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Hi Tom, Many thanks for such a great review. Very pleased to hear that Myles was so proactive and helped you through the process. We hope you have many content years in your new home and when the time comes to move on, you know where we are. Kind regards, Chase Buchanan ...

“Kristian was excellent throughout the purchase of our flat. Always ......”

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Jan 25,2018
Minithumbup
By: 'Stewart'
Jan 25,2018
0 people found
this helpful
Kristian was excellent throughout the purchase of our flat. Always courteous, proactive and generally very helpful, he even researched the possibility of renting local garages to get over the problem of no parking permits! Very far indeed from the conventional image of an estate agent- ...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Chase Buchanan
Jan 27, 2018
View all comments (1)
Dear Stewart, Thanks for posting such a positive review, glad to hear you found Kristian so helpful and efficient. Hope you are enjoying your new home. Warm regards, Chase Buchanan ...

“*They were the vendor's agent on our last property purchase. ......”

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Dec 21,2017
Minithumbdown
By: 'Unhappy'
Dec 21,2017
0 people found
this helpful
*They were the vendor's agent on our last property purchase. He effectively lied to us about the length of lease remaining on the property, then proceeded to pressure us to reach an agreement when this information finally came to light, very late in the sale. ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Nick Simpson
Jan 08, 2018
View all comments (1)
I am sorry to hear of the issues you have recently experienced. As a company we always strive to give the best customer service as possible. I would like the opportunity to discuss this further with you. Please contact me directly on 020 8744 0101 or n.simpson@chasebuchanan.london ...

“We sold our house through Chase Buchanan and Nick and ......”

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Feb 28,2017
Minithumbup
By: 'Emma'
Feb 28,2017
0 people found
this helpful
We sold our house through Chase Buchanan and Nick and his team were professional and very efficient throughout. Communication following viewings was excellent and they were proactive in finding potential buyers. All in all, a great experience...
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Comment on agent fees
Reasonable fees - you get what you pay for.
Was this helpful? Yes

“We sold our house through the team in Twickenham and ......”

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Jan 11,2017
Minithumbup
By: 'Sarah'
Jan 11,2017
0 people found
this helpful
We sold our house through the team in Twickenham and bought our new home at the same time. We have the most amazing experience, we had a very long sales cycle of well over a year and the team stuck with us throughout this time. ...
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Comment on agent fees
Competitive and worth every penny
Was this helpful? Yes
By: Chase Buchanan
Jan 14, 2017
View all comments (1)
Thanks Sarah & Mark for your kind review, it's great to hear such positive feedback about our Twickenham office. We hope you have many happy years in your new home, but when the time comes to move again, you know where we are. Regards, Chase Buchanan ...

“Kristian did a great job keeping our buyers informed as ......”

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Nov 21,2016
Minithumbup
By: 'Hamilton'
Nov 21,2016
0 people found
this helpful
Kristian did a great job keeping our buyers informed as we hunted for our perfect house to move to, which took far longer than we anticipated. Knowing our buyers were kept happy ensured we could focus on the search and not worry about other parts ...
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Comment on agent fees
Excellent value for access to a team of full-time staff with no weekend-only employees.
Was this helpful? Yes
By: Chase Buchanan
Dec 02, 2016
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Thank you for your review, we are very pleased to hear that you found Kristian so supportive and hope you are enjoying your perfect home. ...

“Chelsea was excellent in helping us secure great tenants. She ......”

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Nov 18,2016
Minithumbup
By: 'Georgina'
Nov 18,2016
0 people found
this helpful
Chelsea was excellent in helping us secure great tenants. She called me every few days with updates and was always positive, helpful and thorough....
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Comment on agent fees
they are competitive
Was this helpful? Yes
By: Chase Buchanan
Nov 18, 2016
View all comments (1)
Hi Georgina, Thanks for your lovely review for Chelsea, we are delighted she found your tenants for you and that you are very happy with her service. ...

“I have just used Chase Buchanan, Twickenham for both the ......”

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Nov 08,2016
Minithumbup
By: 'Louisa'
Nov 08,2016
0 people found
this helpful
I have just used Chase Buchanan, Twickenham for both the sale of my house and the purchase of a new flat in the past few months. I also used Chase a few years ago, so this time round there was no question about using them ...
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Comment on agent fees
Good fees and you get a great service for the fees you pay
Was this helpful? Yes
By: Chase Buchanan
Nov 18, 2016
View all comments (1)
Hi Louisa, Thanks for your lovely comments about Chase Buchanan, Twickenham office. We are really pleased to know how positive your experience was and that this is the second time you have used Chase Buchanan and recommended us to your friends. ...

“This was the first time we were renting a flat ......”

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Sep 28,2016
Minithumbup
By: 'midgin'
Sep 28,2016
0 people found
this helpful
This was the first time we were renting a flat long term, and found a lovely little one in Twickenham thanks to Chase Buchanan. All in all was pleased with the service, a few hiccups (the main one being when we received a call saying ...
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Comment on agent fees
A bit expensive, but so is everywhere else nowadays.
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“We honestly can't rate Chase Buchanan highly enough. We set ......”

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Sep 28,2016
Minithumbup
By: 'Elizabeth'
Sep 28,2016
0 people found
this helpful
We honestly can't rate Chase Buchanan highly enough. We set up several viewings over three days and as soon as we met with the CB agent, Lorenc, on the first day, we cancelled our other viewings. He had really taken into account exactly what we ...
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Comment on agent fees
We did find the fees a bit steep as they don't exist at all in Dublin, but it seems they're about normal for London.
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“Fantastic service from consummate professionals who destroy the stereotype of ......”

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Aug 15,2016
Minithumbup
By: 'Jeremy'
Aug 15,2016
0 people found
this helpful
Fantastic service from consummate professionals who destroy the stereotype of estate agents. Fees were the best around, the estimate was spot on and the property sold to the first buyer for asking. Couldn't be happier....
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“Lucy has been instrumental in getting the sale over the ......”

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Jul 19,2016
Minithumbup
By: 'Mark'
Jul 19,2016
0 people found
this helpful
Lucy has been instrumental in getting the sale over the line. I've found Lucy extremely easy to deal with, very knowledgeable and is always there to answers questions and deal with arising issues. I would recommend Lucy any day of the week. Mark Hurst....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 8:58 AM 21/06/2018 by Fiona Oakley

Awards won by Chase Buchanan, Twickenham TW1 3LD


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