Twickenham is a unique place to live, rich in history, beautiful landscapes and offering a strong family focus and palpable community spirit which goes towards this borough being consistently ranked as one of the safest boroughs in London. The combined years of Estate Agency experience in my office surpasses 80 years. We are the experts in the area, having a team that grew up in Twickenham and who now have their own families growing up in the area only proves that this is an excellent place to l Read full description...ive and work. I personally have worked for Chase Buchanan since 2002 and have seen my team grow and develop into hard working individuals who are proud to work for me, in one of Chase Buchanan’s award winning offices. Pop in for a chat to discuss your property needs and see why we are the market leaders in Twickenham" Nick Simpson - Branch Manager
Chase Buchanan

4 York Street Twickenham
Middlesex
TW1 3LD

020 8744 0101
Website not available

Properties for Sale
Properties to Rent (28)

Feb 10,2018
Minithumbup
By: 'Binod'
Feb 10,2018
0 people found
this helpful
Chase Buchanan's service was good. Myles was friendly and approachable, made himself available whenever necessary. I was able to negotiate the price and purchase a property with his assistance. Thank you Myles....
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By: Chase Buchanan
Feb 14, 2018
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Hi Binod, Many thanks for your kind review, we are pleased to hear that Myles was so helpful and hope that you are enjoying your new home. Kind regards, Chase Buchanan ...
Feb 05,2018
Minithumbup
By: 'Michael Massey'
Feb 05,2018
0 people found
this helpful
Can't go wrong with this agency. Kristian with the help of Myles managed my property sale and were professional, on the ball, courteous and importantly they DELIVERED! They were spot on from the off, with a sensible and realistic valuation - which meant we ...
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Comment on agent fees
Very commutative rate.
Was this helpful? Yes
By: Chase Buchanan
Feb 05, 2018
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Hi Michael, Thank you very much for such a glowing review. It's always nice to hear how Chase Buchanan have helped and that both Kristian & Myles were able to make your sale a positive experience. If we can be of service again in the future, please let us know. Warm regards, Chase Buchanan ...
Feb 03,2018
Minithumbup
By: 'Shikha'
Feb 03,2018
0 people found
this helpful
We recently purchased our property through CB Twickenham. Myles was extremely helpful and kept us informed throughout the whole process. Without his efforts I think the whole chain would have collapsed! He was reliable in all of his communications and always got back to us ...
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Comment on agent fees
N/A (purchaser)
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By: Chase Buchanan
Feb 05, 2018
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Thanks Shikha for your kind review, it's great to hear such positive feedback about Myles and for recommending us. We hope you have many happy years in your new home and when the time comes to move again, you know where we are. ...
Jan 25,2018
Minithumbup
By: 'Tom'
Jan 25,2018
0 people found
this helpful
Purchased my property through Chase Bucanan in December 2017. Without the agent Myles Moloney I think we'd still be waiting on solicitors dragging their heals. His communication was without fault and returned my emails and calls promptly. Those who have sold/bought will have experienced ...
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Comment on agent fees
As expected.
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By: Chase Buchanan
Jan 27, 2018
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Hi Tom, Many thanks for such a great review. Very pleased to hear that Myles was so proactive and helped you through the process. We hope you have many content years in your new home and when the time comes to move on, you know where we are. Kind regards, Chase Buchanan ...
Jan 25,2018
Minithumbup
By: 'Stewart'
Jan 25,2018
0 people found
this helpful
Kristian was excellent throughout the purchase of our flat. Always courteous, proactive and generally very helpful, he even researched the possibility of renting local garages to get over the problem of no parking permits! Very far indeed from the conventional image of an estate agent- ...
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Comment on agent fees
n/a
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By: Chase Buchanan
Jan 27, 2018
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Dear Stewart, Thanks for posting such a positive review, glad to hear you found Kristian so helpful and efficient. Hope you are enjoying your new home. Warm regards, Chase Buchanan ...
Dec 21,2017
Minithumbdown
By: 'Unhappy Buyer'
Dec 21,2017
0 people found
this helpful
*They were the vendor's agent on our last property purchase. He effectively lied to us about the length of lease remaining on the property, then proceeded to pressure us to reach an agreement when this information finally came to light, very late in the ...
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Comment on agent fees
N/A
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By: Nick Simpson
Jan 08, 2018
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I am sorry to hear of the issues you have recently experienced. As a company we always strive to give the best customer service as possible. I would like the opportunity to discuss this further with you. Please contact me directly on 020 8744 0101 or n.simpson@chasebuchanan.london ...
Feb 28,2017
Minithumbup
By: 'Emma Morley'
Feb 28,2017
0 people found
this helpful
We sold our house through Chase Buchanan and Nick and his team were professional and very efficient throughout. Communication following viewings was excellent and they were proactive in finding potential buyers. All in all, a great experience...
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Comment on agent fees
Reasonable fees - you get what you pay for.
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Jan 11,2017
Minithumbup
By: 'Sarah & Mark'
Jan 11,2017
0 people found
this helpful
We sold our house through the team in Twickenham and bought our new home at the same time. We have the most amazing experience, we had a very long sales cycle of well over a year and the team stuck with us throughout this time. ...
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Comment on agent fees
Competitive and worth every penny
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By: Chase Buchanan
Jan 14, 2017
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Thanks Sarah & Mark for your kind review, it's great to hear such positive feedback about our Twickenham office. We hope you have many happy years in your new home, but when the time comes to move again, you know where we are. Regards, Chase Buchanan ...
Nov 21,2016
Minithumbup
By: 'Hamilton Road'
Nov 21,2016
0 people found
this helpful
Kristian did a great job keeping our buyers informed as we hunted for our perfect house to move to, which took far longer than we anticipated. Knowing our buyers were kept happy ensured we could focus on the search and not worry about other parts ...
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Comment on agent fees
Excellent value for access to a team of full-time staff with no weekend-only employees.
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By: Chase Buchanan
Dec 02, 2016
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Thank you for your review, we are very pleased to hear that you found Kristian so supportive and hope you are enjoying your perfect home. ...
Nov 18,2016
Minithumbup
By: 'Georgina Vintin'
Nov 18,2016
0 people found
this helpful
Chelsea was excellent in helping us secure great tenants. She called me every few days with updates and was always positive, helpful and thorough....
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Comment on agent fees
they are competitive
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By: Chase Buchanan
Nov 18, 2016
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Hi Georgina, Thanks for your lovely review for Chelsea, we are delighted she found your tenants for you and that you are very happy with her service. ...
Nov 08,2016
Minithumbup
By: 'Louisa'
Nov 08,2016
0 people found
this helpful
I have just used Chase Buchanan, Twickenham for both the sale of my house and the purchase of a new flat in the past few months. I also used Chase a few years ago, so this time round there was no question about using them ...
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Comment on agent fees
Good fees and you get a great service for the fees you pay
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By: Chase Buchanan
Nov 18, 2016
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Hi Louisa, Thanks for your lovely comments about Chase Buchanan, Twickenham office. We are really pleased to know how positive your experience was and that this is the second time you have used Chase Buchanan and recommended us to your friends. ...
Sep 28,2016
Minithumbup
By: 'midgin'
Sep 28,2016
0 people found
this helpful
This was the first time we were renting a flat long term, and found a lovely little one in Twickenham thanks to Chase Buchanan. All in all was pleased with the service, a few hiccups (the main one being when we received a call saying ...
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Comment on agent fees
A bit expensive, but so is everywhere else nowadays.
Was this helpful? Yes
Sep 28,2016
Minithumbup
By: 'Elizabeth'
Sep 28,2016
0 people found
this helpful
We honestly can't rate Chase Buchanan highly enough. We set up several viewings over three days and as soon as we met with the CB agent, Lorenc, on the first day, we cancelled our other viewings. He had really taken into account exactly what we ...
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Comment on agent fees
We did find the fees a bit steep as they don't exist at all in Dublin, but it seems they're about normal for London.
Was this helpful? Yes
Aug 15,2016
Minithumbup
By: 'Jeremy'
Aug 15,2016
0 people found
this helpful
Fantastic service from consummate professionals who destroy the stereotype of estate agents. Fees were the best around, the estimate was spot on and the property sold to the first buyer for asking. Couldn't be happier....
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Jul 19,2016
Minithumbup
By: 'Mark Hurst'
Jul 19,2016
0 people found
this helpful
Lucy has been instrumental in getting the sale over the line. I've found Lucy extremely easy to deal with, very knowledgeable and is always there to answers questions and deal with arising issues. I would recommend Lucy any day of the week. Mark Hurst....
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Jul 12,2016
Minithumbup
By: 'Amanda'
Jul 12,2016
0 people found
this helpful
Delighted with the speed and efficiency demonstrated by Nick and the team to get the right people to come and view my property. Also the feedback from the office re each of the viewings was quickly supplied, in writing and was very informative. My only ...
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Comment on agent fees
Very fair
Was this helpful? Yes
Jun 17,2016
Minithumbup
By: 'KMiley'
Jun 17,2016
0 people found
this helpful
We bought through CB and despite having a particularly traumatic sale Kristian was brilliant in helping us manage our purchase and ensure that all parties were fully informed at all times. If only Kristian could've managed our sale too...! An exemplary and very personal service. ...
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Comment on agent fees
n/a
Was this helpful? Yes
Jan 18,2016
Minithumbup
By: 'Tanya and Rich'
Jan 18,2016
0 people found
this helpful
We were very glad we chose C-B to handle our sale. Lucy was excellent at keeping us calm! At one stage it looked like things might fall through and we really appreciated how things were dealt with to keep the sale on track. Communication was ...
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Comment on agent fees
Seemed fair.
Was this helpful? Yes
Dec 23,2015
Minithumbup
By: 'Keith M'
Dec 23,2015
0 people found
this helpful
Great and speedy service from start to finish. I would use again and recommend them to all. Excellent Thanks Keith...
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Dec 01,2015
Minithumbup
By: 'Liz'
Dec 01,2015
0 people found
this helpful
Chase Buchanan in Twickenham have worked hard at the process of getting my property sold. They have always been helpful and courteous and prepared to go the extra mile. They dealt well with some of my queries and anxieties on my purchase and very generously ...
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Comment on agent fees
The fee was very competitive
Was this helpful? Yes
Oct 16,2015
Minithumbup
By: 'Mr Nevill'
Oct 16,2015
0 people found
this helpful
I cannot praise David and the team at Chase Buchanan enough. They were professional, courteous, trustworthy and patient when I was not. I would recommend them to anyone, to sell or buy through. At times in the buying process we felt the pressure was on ...
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Sep 08,2015
Minithumbup
By: 'Yukti'
Sep 08,2015
0 people found
this helpful
We've recently completed our property purchase through chase Buchanan and couldn't be happier with them. Went from offer to completion in 10 weeks despite being in a 4 link chain. Kristian was great throughout the process, and really helped move the chain along to suit our timescales (...
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Aug 17,2015
Minithumbup
By: 'Leslie'
Aug 17,2015
0 people found
this helpful
The team at Chase Buchanan were great to work with and helped me sell my property quickly. I am based in Australia, CB went beyond the call of duty to support me before and during the sale process. Thanks....
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Aug 15,2015
Minithumbup
By: 'Juliet Sheppard'
Aug 15,2015
0 people found
this helpful
From the beginning of our relationship with these agents ( we met Nick Simpson , the Branch Manager, first) we have felt absolutely confident with their professionalism in all aspects. The Sales Manager ( David Pullen) and his colleague ( Kristian Fitchett) worked tirelessly to manage the viewings and ...
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Jun 29,2015
Minithumbup
By: 'Sam Johnston'
Jun 29,2015
0 people found
this helpful
I have been using Chase Buchanan for a few years to sell my properties and they have always been very professional, friendly and helpful. I would recommend to others who want an estate agent who shows integrity and professionalism....
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Jun 17,2015
Minithumbup
By: 'JamesM'
Jun 17,2015
0 people found
this helpful
Initially i was considering self advertising. Thankfully, i didn't. I simply had no idea of just how many ups and downs there would be in selling a property. Not having lived in the area for a while, i knew that Chase Buchanan had a very ...
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Comment on agent fees
The 1.5% fee is middle of the market. 1% is achievable, some charge 2%. Whilst i would have liked to pay less in fees, i don't regret using Chase Buchanan. They were worth the money.
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Jun 07,2015
Minithumbup
By: 'VHEG, Teddington'
Jun 07,2015
0 people found
this helpful
A very pleasant experience. Extremely impressed with the professionalism and commitment from all at Chase Buchanan. From the beginning the team were engaged, interested and helpful with comments and suggestions. Once we had accepted an offer they endlessly chased all parties to tie up details ...
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Jan 06,2015
Minithumbup
By: 'Sunnebo'
Jan 06,2015
0 people found
this helpful
This was my third sales/purchase through Chase Buchanan and as before they were extremely helpful, efficient and kept me informed throughout the process. They worked hard to overcome any problems in the chain and were always available to answer questions - I wouldn't hesitate ...
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Oct 29,2014
Minithumbup
By: 'Louise H'
Oct 29,2014
0 people found
this helpful
I started off the sale process of my house with a rather sceptical view of estate agents (mostly driven by generalised stereotypes), but was pleasantly surprised to be proved wrong. I dealt mostly with Kristian during my sale, and he was polite, very responsive, helpful ...
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Oct 13,2014
Minithumbup
By: 'L Atherton'
Oct 13,2014
0 people found
this helpful
The service I received from CB during the sale process was excellent, particularly in its professionalism and the courtesy of its representatives. All my queries and questions were dealt with promptly and fully. I was particularly happy with way the online material for marketing was ...
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Comment on agent fees
Much clearer in details than other estate agents a approached.
Was this helpful? Yes
Areas covered
  • TW1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£1,200
  • Max: Β£856,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 2 0 19 0 12 1 1 0

Fees

No fees set.
Last updated at 2:01 PM 28/07/2016 by Fiona Oakley

Complaints Procedure

No procedure set.
Last updated at 2:01 PM 28/07/2016 by Fiona Oakley

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