91% sales valuation accuracy
94% sales fee satisfaction
Let us Let your property! With a huge database of tenants looking to live in Twickenham coupled with over 20 years Estate Agency experience in our office, Chase Buchanan, Twickenham is the best equipped office in the area to Let your property. Achieving record rental prices for our Landlords, my ARLA ...
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Let us Let your property! With a huge database of tenants looking to live in Twickenham coupled with over 20 years Estate Agency experience in our office, Chase Buchanan, Twickenham is the best equipped office in the area to Let your property. Achieving record rental prices for our Landlords, my ARLA qualified office not only has outstanding knowledge of the local area but are also constantly kept up to date on rental legislations ensuring you, as a Landlord are legally covered by our approved rental contracts. If you are looking to let out your property, or are looking for a great property to rent, we aim to make your move as straightforward and stress-free as possible. Pop in for a coffee and a chat
Aiden Lynch - Lettings Manager
Aiden Lynch - Lettings Manager
Latest Reviews
18th Dec 2019
reviewed by 'Mr'
19th Sep 2019
reviewed by 'Marine'
30th Aug 2019
reviewed by 'Mr'
30th Aug 2019
reviewed by 'danielle'
9th Aug 2019
reviewed by 'Sian'
Opening Hours
Address
Chase Buchanan
122 Heath Road
Twickenham
Middlesex
TW1 4BW
020 8744 2111
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 94% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 39 | 1 | 130 | 5 | 0 | 0 | 0 | 0 | 1 | 2 |
Areas covered
- TW1
- TW2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Overall
Overall
Latest Properties
No Properties
Mar 31,2020
Mar 31,2020
0
people found
this helpful
this helpful
Just rented my first property through the Twickenham branch. Great service and everything was done so efficiently and smoothly. Property management are super responsive too. Thank you to Lorenc and his team. Would definitely recommend to renters!...
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Sep 28, 2020
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Dear Rita,
Thank you very much for your 5 star review and great comments for Lorenc and the management team. We are delighted that you found the service excellent.
Regards,
Chase Buchanan ...
Dec 18,2019
Dec 18,2019
1
people found
this helpful
this helpful
I would like to thank Tyrone for his help with finding me a property in Twickenham. He understood our needs and help us through the process the whole way.
Thank you !...
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Dec 19, 2019
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Dear Mr Boxall,
Thank you so much for your comments about Tyrone, we are delighted that he found you your new home and helped you with the process.
Warm regards,
Chase Buchanan ...
Sep 19,2019
Sep 19,2019
3
people found
this helpful
this helpful
RENTING A FLAT IN TWICKENHAM:
Coming fresh from France, it was not easy for the two of us to find a flat to rent that could suit all of our criteria in the short amount of time we had before the beginning of our school ...
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Sep 20, 2019
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Dear Marine,
Thank you very much for your great comments for Lorenc and Chris. We are delighted that you were so impressed with the service received and that you are really happy in your new home. Your recommendation is much appreciated.
Kind regards,
Chase Buchanan ...
Aug 30,2019
Aug 30,2019
2
people found
this helpful
this helpful
Lorenc showed us a flat that we have just moved into. Lorenc’s knowledge of the area is brilliant and helped us make a decision on the flat. Thanks for sorting us out!...
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Sep 20, 2019
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Dear Mr & Mrs Thornton,
Thank you very much for your review for Lorenc. We are delighted that he helped you with finding your new home and hope you are enjoying it.
Kind regards,
Chase Buchanan ...
Aug 30,2019
Aug 30,2019
1
people found
this helpful
this helpful
Lorenc Denzi was very friendly and very helpful answered all my questions was there on time. went above and beyond to make sure i got the property i wanted.
i would definitely recommend as i received amazing service....
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Sep 20, 2019
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Hi Danielle,
Many thanks for your lovely comments about the service you received from Lorenc. Your recommendation is much appreciated and we hope you are enjoying your new home.
Warm regards,
Chase Buchanan ...
Aug 09,2019
Aug 09,2019
1
people found
this helpful
this helpful
Have rented our property through Chase now for various years and am writing this review as I would like to make a particular mention of Lorenc. The quality of his service and professionalism in every aspect of the business is top notch. He is extremely ...
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Aug 28, 2019
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Dear Sian,
We are delighted to hear that Lorenc has provided you with such a great service over the years and really appreciate your comments.
Kind regards,
Chase Buchanan ...
Aug 07,2019
Aug 07,2019
1
people found
this helpful
this helpful
Had a lovely experience with a young lady called Emma was very helpful answered all my questions and went above and beyond to ensure me and my partner were satisfied. Thank you!...
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Aug 08, 2019
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Hi Chloe,
Many thanks for your lovely comments, we are really pleased to hear that you found Emma so helpful and efficient.
Warm regards,
Chase Buchanan ...
Jul 23,2019
Jul 23,2019
1
people found
this helpful
this helpful
Lorenc was friendly, easy to deal with and accommodating with our requests. Hassle free move. Would use Chase Buchanan again....
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Jul 24, 2019
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Hi John,
Many thanks for your great review, we really appreciate your recommendation and are delighted that you found Lorenc so helpful.
Warm regards,
Chase Buchanan ...
Jul 21,2019
Jul 21,2019
2
people found
this helpful
this helpful
Excellent Service, Fast Response
Recommend to use Chase Buchanan for renting around Richmond / Twickenham.
Lorenc Denizi is really responsive as an agent.
He cares enough to call from time to time to help me progress with my tenancy application.
The best house agent I have ...
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Jul 24, 2019
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Hi Ferdian,
Many thanks for your great comments for Lorenc, we are delighted that you found the service excellent and we really appreciate your recommendation.
Warm regards,
Chase Buchanan ...
Jul 19,2019
Jul 19,2019
2
people found
this helpful
this helpful
Lorenz and all the staff at Twickenham branch have provided an excellent service, quickly finding me a Tennant and making the handover effortless. They are extremely proactive and always putting my interests first....
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Jul 24, 2019
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Dear Marion,
We are delighted that you found the service excellent by Lorenc and the team and really appreciate your lovely comments. We look forward to helping again in the future.
Thank you,
Chase Buchanan ...
Jun 19,2019
Jun 19,2019
2
people found
this helpful
this helpful
We are so pleased that we met Scott who helped us to find the right place for us in Twickenham. Scott was really friendly and helpful during the whole application process. Scott is very quick in his response and keep you up to date with ...
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Jul 05, 2019
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Dear Monika & Pete,
Thank you very much for your review for Scott, it's good to know that you found him so helpful and efficient and we hope you are enjoying your new home in Twickenham.
Best regards,
Chase Buchanan ...
May 28,2019
May 28,2019
1
people found
this helpful
this helpful
Rory helped me find a home when I needed to do so at very short notice. He understood what I was looking for and was able to find me a flat that ticked all my boxes and was readily available. Excellent negotiator too....
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Comment on agent fees
Reasonable
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May 30, 2019
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Hi Celia,
Thank you very much for your review, we are really pleased that Rory found you a new home and that you were impressed with his service.
Kind regards,
Chase Buchanan ...
May 25,2019
May 25,2019
1
people found
this helpful
this helpful
Scott was very friendly and helpful from the beginning till the end. We felt very confident and happy, and we recommend him all our close friends who are planning to move to Twickenham area. Thank you very much again....
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Comment on agent fees
Everyting was perfect
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May 30, 2019
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Thank you very much for taking the time to post your review, we really appreciate your recommendation and hope we can be of service again in the future.
Kind regards,
Chase Buchanan ...
May 23,2019
May 23,2019
2
people found
this helpful
this helpful
I have had some bad experiences with different estate agent companies, but meeting Scott in Twickenhams Buchanan's made my new flat process run very smoothly, I felt very relaxed knowing I could contact Scott and ask even the smallest questions and be answered with patience ...
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Comment on agent fees
Good
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May 30, 2019
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Hi Susan,
We are delighted that your experience was so positive with Scott and you felt reassured by him. We hope we can help again in the future.
Kind regards,
Chase Buchanan ...
Apr 08,2019
Apr 08,2019
1
people found
this helpful
this helpful
Moving countries is no easy task, but Rory helped me every step of the way. I made fist contact from my home country and Rory maintained contact, scheduling check-ins on arrival and ensuring that I have appointments set-up with properties suiting my budget and wishlist.
...
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Comment on agent fees
Some of the best I’ve seen in town.
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Apr 16, 2019
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Many thanks for your great review for Rory, we are delighted that you found the service efficient and hope you enjoy your new home.
Warm regards,
Chase Buchanan ...
Apr 05,2019
Apr 05,2019
1
people found
this helpful
this helpful
Lorenc was very friendly professional and candid- which goes a long way. We were shown around a couple of properties and given plenty of time to discuss and decide without any pressure. Lorenc was more than happy for us to go and have a second ...
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Comment on agent fees
The fees were reasonable and clearly explained before we went ahead.
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Apr 16, 2019
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Hi Jen,
Great to hear that Lorenc was so helpful and friendly and that he found you a property so quickly. We hope you enjoy your new home.
Kind regards,
Chase Buchanan ...
Apr 05,2019
Apr 05,2019
1
people found
this helpful
this helpful
Rory helped me to find the right flat for me to move into with my children. He was always prompt for appointments, very helpful and knowledgeable about the properties that I was viewing. He answered my emails very quickly and provided me with all the ...
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Comment on agent fees
Good
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Apr 16, 2019
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Hi Jessica,
Thank you very much for your great review for Rory, we are delighted that he understood what you were looking for and we hope you and your family enjoy your new home.
Warm regards,
Chase Buchanan ...
Apr 05,2019
Apr 05,2019
1
people found
this helpful
this helpful
We have had a very positive experience dealing with Chase Buchanan. Lorenc has been extremely helpful in finding us the right place and is a friendly, professional individual who made the whole process completely stress free....
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Apr 04,2019
Apr 04,2019
1
people found
this helpful
this helpful
Agent was very Friendly, professional and helpful.
I would recommend this Agent on Future dealings regards to Lettings. In the end he answered all quaesitions with professionalism. Top Agent...
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Comment on agent fees
Reasonable and good Fees
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Apr 16, 2019
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Hi Eavison,
We are delighted to hear that you found the Twickenham team so helpful and friendly and many thanks for your recommendation and comments.
Warm regards,
Chase Buchanan ...
Apr 04,2019
Apr 04,2019
1
people found
this helpful
this helpful
Since first day he Showed us so much respect and he helped us in things that we needed, i'm so happy to have an agent like Lorenc Denizi....
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Comment on agent fees
Always there when we needed, he is so respectful, he is always so polite and he is very good at what he does.
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Apr 16, 2019
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Hi Enea,
Many thanks for your review for Lorenc, we are glad you found him so helpful and if you need any further advise, please get in touch.
Kind regards,
Chase Buchanan ...
Feb 25,2019
Feb 25,2019
1
people found
this helpful
this helpful
When we phoned up to see the property, Rory showed us immediately. When we wanted to see it a second time, he again showed us immediately. He was courteous, well presented and professional the entire time. When it came time to discuss the contract, Aiden ...
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Feb 26, 2019
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Thank you very much for your review for Rory, Aiden and the Twickenham Lettings team. We are glad you found the process reassuring and friendly and hope you enjoy your new home.
Kind regards,
Chase Buchanan ...
Jan 23,2019
Jan 23,2019
1
people found
this helpful
this helpful
Nick understood that we had to find a property quickly and his professionalism, politeness and communication skills made the difference in transforming a stressful process into a smooth one. I had an excellent experience with renting from Chase Buchanan and I would highly recommend Nick ...
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Comment on agent fees
From my experience they are a little bit lower than other agencies' fees.
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Jan 24, 2019
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Hi Alexandra,
Many thanks for your lovely comments regarding your recent search for a property with Nick. We are delighted that Nick found you a new home so quickly and made it a positive experience.
Kind regards,
Chase Buchanan ...
Jan 04,2019
Jan 04,2019
1
people found
this helpful
this helpful
I've been using Chase Buchanan for years now, and have just had another very positive experience with them. My tenant gave notice on a Thursday, and by the following Tuesday, Chelsea Ryan of Chase in Twickenham contacted me to let me know they'd received a ...
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Comment on agent fees
Absolutely fine - I have a very longstanding arrangement
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Jan 04, 2019
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Dear Beverly,
Thank you very much for leaving a review. It's lovely to hear that you found Chelsea so helpful throughout the process and your continued loyalty is much appreciated.
Kind regards,
Chase Buchanan ...
Jan 03,2019
Jan 03,2019
1
people found
this helpful
this helpful
Superb customer service. Nick was extremely helpful, friendly and made sure we viewed all the suitable properties.
I can firmly say he is an asset to any organisation....
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Jan 04, 2019
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Hi Amin,
Many thanks for your great review for Nick. We are very pleased that you were impressed with his service and your comments are much appreciated.
Kind regards,
Chase Buchanan ...
Jan 03,2019
Jan 03,2019
1
people found
this helpful
this helpful
Nick was helpful and friendly from start to finish, he managed to find exactly what I was looking for in a short space of time...
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Comment on agent fees
Good
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Jan 04, 2019
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Hi Molly,
We are very pleased that you found Nick so helpful and that he found you a new home so quickly, we hope you are enjoying it.
Warm regards,
Chase Buchanan ...
Dec 07,2018
Dec 07,2018
1
people found
this helpful
this helpful
I had the pleasure of dealing with Aiden lynch, for a recent letting and i found him to be very prefessional and efficient. Very clear in communications and felt i was getting top class service....
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Comment on agent fees
I found all fees to be worthwhile and reasonable.
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Dec 08, 2018
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Hi Catherine,
Thank you very much for your great review for Aiden, we are delighted you found the service first class and appreciate your recommendation.
Warm regards,
Chase Buchanan ...
Dec 03,2018
Dec 03,2018
1
people found
this helpful
this helpful
I would highly recommend going to the Twickenham Lettings office at Chase Buchanan if you need to find a property! Chelsea in particular is super friendly and professional. She has managed to find me a property that I always dreamed off....
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Comment on agent fees
Good
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Dec 08, 2018
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Hi Maria,
We are delighted that Chelsea found you your perfect home and that you were impressed with her service. Your comments and recommendation are much appreciated.
Warm regards,
Chase Buchanan ...
Dec 03,2018
Dec 03,2018
1
people found
this helpful
this helpful
We Highly Recommend Chelsea Ryan , she is extremely efficient and goes the extra mile Chelsea helped us find our perfect home ....
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Comment on agent fees
Good
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Dec 08, 2018
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Hi Jo,
Its great to hear that Chelsea found you your perfect new home and we hope you are enjoying it. If we can help again, please let us know.
Warm regards,
Chase Buchanan ...
Nov 30,2018
Nov 30,2018
1
people found
this helpful
this helpful
The property searching process can be long and stressful but Scott made me feel at ease from start to finish. His punctuality and professionalism at all times was what impressed me the most. More importantly thanks to Scott's high quality of service, I'll be recommending ...
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Comment on agent fees
Good
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Dec 08, 2018
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Thank you very much for your wonderful review for Scott, we are really pleased that he made you feel at ease and really appreciate your recommendation.
Warm regards,
Chase Buchanan ...
Nov 30,2018
Nov 30,2018
1
people found
this helpful
this helpful
Chelsea was very patient and gave me the best customer service she could, she really helped me with what I needed. She was very understanding of my needs and where I wanted to be, I am very pleased and will definitely recommend her to anyone ...
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Comment on agent fees
Very good
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Dec 08, 2018
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Hi Ayanna,
Thank you very much for such lovely comments for Chelsea, we are delighted to hear that she did such a superb job and that you would highly recommend her.
Warm regards,
Chase Buchanan ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:50 AM 13/10/2016 by Fiona Oakley
Awards won by Chase Buchanan, Twickenham TW1 4BW
-
2019
Best Letting Agent in TW1
-
2019
Best Overall Agent in TW1
-
2019
Best Letting Agent in Twickenham
-
2019
Best Overall Agent in Twickenham
-
2018
Best Letting Agent in TW1
-
2018
Best Letting Agent in Twickenham
-
2019
Best Letting Agent in Greater London South
-
2018
Best Letting Agent in Greater London South
