Let us Let your property! With a huge database of tenants looking to live in Twickenham coupled with over 20 years Estate Agency experience in our office, Chase Buchanan, Twickenham is the best equipped office in the area to Let your property. Achieving record rental prices for our Landlords, my ARLA qualified office not only has outstanding knowledge of the local area but are also constantly kept up to date on rental legislations ensuring you, as a Landlord are legally covered by our approved r Read full description...ental contracts. If you are looking to let out your property, or are looking for a great property to rent, we aim to make your move as straightforward and stress-free as possible. Pop in for a coffee and a chat Aiden Lynch - Lettings Manager
Chase Buchanan

122 Heath Road Twickenham
Middlesex
TW1 4BW

020 8744 2111
Website not available

Properties for Sale
Properties to Rent

Oct 12,2018
Minithumbup
By: 'Ray'
Oct 12,2018
2 people found
this helpful
I had very limited time to find accommodation and Nick was very flexible in helping me find a flat... sacrificing his out of working hours to show me properties available. Great friendly guy!...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Chase Buchanan
Oct 13, 2018
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Hi Ray, Thank you very much for your review and we are really glad you found Nick so helpful and accommodating. We hope you enjoy your new home and if you need anything, please let us know. Kind regards, Chase Buchanan ...

“I had been searching for my rental property for almost 6 months. So, I was delighted to finally secure a flat, in my preferred location....”

Oct 12,2018
Minithumbup
By: 'Mrs A C H'
Oct 12,2018
1 people found
this helpful
Chelsea is really 5 star. She knows her job and is very personable. She was always available to answer queries. Aiden couldn't be more helpful....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Chase Buchanan
Oct 13, 2018
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Thank you very much for your great review for Chelsea and Aiden. We are so pleased you found them both so helpful and knowledgeable. Warm regards, Chase Buchanan ...

“Excellent...”

Sep 26,2018
Minithumbup
By: 'Anna'
Sep 26,2018
1 people found
this helpful
Fantastic help from Chelsea. Prompt replies to my emails and excellent management of expectations. She explained process clearly and helped me to get the best price for this property. After offer was accepted Chelsea made sure all relevant information are captured by informing me straight ...
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Comment on agent fees
Nothing bad to say
Was this helpful? Yes
By: Chase Buchanan
Sep 27, 2018
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Hi Anna, Thanks for posting such a great review for Chelsea, we are very pleased to hear that you found the process stress free and really appreciate your comments. Warm regards, Chase Buchanan ...

“Excellent Service...”

Aug 24,2018
Minithumbup
By: 'Yaman Basa'
Aug 24,2018
1 people found
this helpful
When we have given up all hope on finding a property that we liked witin our budget, Nick came to the rescue an found just the right one. From the start, he was very helpful and was always high spirited even when we turned down ...
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Was this helpful? Yes
By: Chase Buchanan
Aug 29, 2018
View all comments (1)
Hi Yaman, We are very pleased to hear that you found Nick so helpful and friendly and he was successful in finding you just the right property. We hope you enjoy your new home and if we can help with anything, please let us know. Warm regards, Chase Buchanan ...

“Excellent service...”

Aug 24,2018
Minithumbup
By: 'Carol'
Aug 24,2018
1 people found
this helpful
Nick is very friendly and helped us. Even though we do not master the language, he takes great care to understand us...
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Was this helpful? Yes
By: Chase Buchanan
Aug 29, 2018
View all comments (1)
Hi Carol, Your kind review is much appreciated and we are delighted that you found Nick so helpful. Kind regards, Chase Buchanan ...

“Amazing and Helpful Letting Agency...”

Aug 24,2018
Minithumbup
By: 'MelissaBelfield'
Aug 24,2018
0 people found
this helpful
Chelsea was friendly, efficient, and knowledgeable about all of the properties she showed me. She asked my preferences and expectations and then set out to exceed them. I was able to secure a flat on the very first day I looked with Chase Buchanan because ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Chase Buchanan
Aug 29, 2018
View all comments (1)
Hi Melissa, Your wonderful review for Chelsea is very appreciated and we are very pleased to hear that you would recommend Chelsea and Chase Buchanan. We do hope you enjoy your new home and that we can help again in the future. Warm regards, Chase Buchanan ...

“Excellent service...”

Aug 17,2018
Minithumbup
By: 'Kristin Y'
Aug 17,2018
0 people found
this helpful
Nick was the perfect agent to help us find a new home. He quickly understood what i was looking for, was professional and punctual and didn't waste my time. Highly recommended!...
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Was this helpful? Yes
By: Chase Buchanan
Aug 17, 2018
View all comments (1)
Hi Kristin, We are very pleased that Nick found you a new home and that he provided such a good service. We really appreciate your review and if you need anything else, please let us know. Kind regards, Chase Buchanan ...

“Great Agent...”

Aug 15,2018
Minithumbup
By: 'Ban'
Aug 15,2018
1 people found
this helpful
Nick provided a great service in finding a flat to rent. He was friendly and responsive, and I am very much satisfied with the overall experience. He understood the situation and tried to find the best place satisfying our criteria. I would highly recommend him ...
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Was this helpful? Yes
By: Chase Buchanan
Aug 16, 2018
View all comments (1)
Hi Ban, We are very pleased to hear that Nick provided you with such a great service and that you would recommend him. We really appreciate you taking the time to post your review. Warm regards, Chase Buchanan ...

“Great help...”

Aug 09,2018
Minithumbup
By: 'Katy Miller'
Aug 09,2018
0 people found
this helpful
Chelsea was very helpful and professional and we really appreciate that she helped to secure the perfect place for us. Many thanks!...
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By: Chase Buchanan
Aug 16, 2018
View all comments (1)
Hi Katy, Many thanks for your review for Chelsea, we are pleased you found her so efficient and that she found you your perfect new home. Kind regards, Chase Buchanan ...

“Chelsea Ryan...”

Aug 09,2018
Minithumbup
By: 'Sarah Lewthwaite'
Aug 09,2018
1 people found
this helpful
Chelsea was a very enthusiastic and helpful agent. She was knowledgeable about the Richmond area which helped convince us it was the right choice for us. I would certainly recommend her to others looking to rent in the area....
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Comment on agent fees
The fees seemed reasonable for the service we received.
Was this helpful? Yes
By: Chase Buchanan
Aug 16, 2018
View all comments (1)
Hi Sarah, Thanks for your great review for Chelsea, we are very pleased you found her so enthusiastic and knowledgeable. Your recommendation is very appreciated. Warm regards, Chase Buchanan ...

“Great Service...”

Aug 08,2018
Minithumbup
By: 'Michael'
Aug 08,2018
1 people found
this helpful
Nick helped me secure a flat in Twickenham. He worked tirelessly to find me the right property. I found him very polite, genuine and conscientious. I wouldn't hesitate to recommend Nick as he made the very stressful experience of finding a property a lot ...
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Was this helpful? Yes
By: Chase Buchanan
Aug 16, 2018
View all comments (1)
Hi Michael, Thank you for your lovely review for Nick, we are delighted that you found him so efficient and that he made the process stress free. If you need us again, please come by. Warm regards, Chase Buchanan ...

“Positive experience...”

Aug 08,2018
Minithumbup
By: 'Buss'
Aug 08,2018
1 people found
this helpful
We had a very positive experience over the phone and via email with Chelsea. She was always very professional and prompt in her communication with us. The only problem we had was with good lord referencing which was an awful experience....
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Comment on agent fees
No comment
Was this helpful? Yes
By: Chase Buchanan
Aug 16, 2018
View all comments (1)
Hi Buss, We really appreciate you taking the time to post your review and are very pleased to hear you found Chelsea so helpful. We are sorry you found the referencing company unsatisfactory and will pass on your comments. If we can help with anything else, please let us know. Warm regards, Chase Buchanan ...

“Very helpful and proactive...”

Aug 07,2018
Minithumbup
By: 'Danielle'
Aug 07,2018
0 people found
this helpful
Nick has been great throughout the process of finding a home for me. Very proactive. Always polite and helpful and went the extra mile to ensure I was happy Would definitely recommend him to my friends and family...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Aug 16, 2018
View all comments (1)
Hi Danielle, We are very pleased that you found Nick so efficient and helpful and thank you for your comments. We hope you enjoy your new home and if we can help again in the future, please come by. Warm regards, Chase Buchanan ...

“Great agent!...”

Aug 07,2018
Minithumbup
By: 'Toni'
Aug 07,2018
1 people found
this helpful
Chelsea provided an excellent service in helping us to find a flat to rent. Friendly at viewings and super responsive on emails, I'd definitely recommend Chase Buchanan and will use again in future....
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Was this helpful? Yes
By: Chase Buchanan
Aug 16, 2018
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Hi Toni, Many thanks for your kind review for Chelsea, we are glad to hear you found her service excellent and hope you are enjoying your new home. Kind regards, Chase Buchanan ...

“Great Agent! Super helpful and honest!...”

Jul 27,2018
Minithumbup
By: 'Alice'
Jul 27,2018
1 people found
this helpful
Nick was a dream to have help us find our property. He was super helpful in arranging viewings and accommodating to our busy schedules. He answered our many questions honestly, which is a rare find in an estate agent and he kept us in the ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Chase Buchanan
Aug 01, 2018
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Dear Alice, Thank you very much for posting such a wonderful review for Nick. We are so pleased that you found him so helpful and professional and your recommendation is much appreciated. Kind regards, Chase Buchanan ...

“Polite, friendly and helpful letting agent...”

Jul 26,2018
Minithumbup
By: 'Lauren'
Jul 26,2018
1 people found
this helpful
Nick has been a pleasure to engage with throughout the process of finding a flat to rent in the Twickenham area. He understood our requirements and was honest with us about timeframes and our expectations. Nick was very polite and friendly and communicated with us ...
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Comment on agent fees
Slightly more than some other estate agents, but reasonable enough.
Was this helpful? Yes
By: Chase Buchanan
Aug 01, 2018
View all comments (1)
Hi Lauren, Many thanks for posting such a great review for Nick, we are delighted you found him so helpful and engaging and that he found you your new home. If we can help with anything else, please let us know. Warm regards, Chase Buchanan ...

“Best Interaction we've had...”

Jul 24,2018
Minithumbdown
By: 'Diana Misajon'
Jul 24,2018
0 people found
this helpful
Danielle was great when it came to handling our rental request, she listened to what we wanted and offered listings that were within our criteria. When we put the offer for the property we wanted she was reassuring and accommodating, especially because there were other ...
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Comment on agent fees
the best handling fees we have come across.
Was this helpful? Yes
By: Chase Buchanan
Aug 01, 2018
View all comments (1)
Hi Diana, We are delighted that you found Danielle so efficient and that she found you your perfect home. We hope you will be very happy there and if we can help with anything else, please let us know. Warm regards, Chase Buchanan ...

“Fantastic Customer Support...”

Jul 17,2018
Minithumbup
By: 'Edel Murphy.'
Jul 17,2018
0 people found
this helpful
Chelsea has been very accommodating while we have been looking to rent a house. She was very approachable at all times and was so flexible due to our busy schedules. Chelsea was always there to answer an email or call. Chelsea is a very efficient ...
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Was this helpful? Yes
By: Chase Buchanan
Aug 01, 2018
View all comments (1)
Hi Edel, Thank you very much for your great review for Chelsea and Aiden and we are very pleased that you found the service so efficient and stress free. We hope you will be very happy in your new home and would love to help again in the future. Kind regards, Chase Buchanan ...

“Supportive and helpful...”

Jul 12,2018
Minithumbup
By: 'Marcus'
Jul 12,2018
0 people found
this helpful
Only agent that showed me around in orientation fase. Friendly and communicative Support in all kind of details closing the contract in order to help my moving in from abroad....
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Was this helpful? Yes
By: Chase Buchanan
Jul 16, 2018
View all comments (1)
Dear Marcus, Thanks for your kind comments and for posting your review. We are pleased you found the Twickenham office so friendly and efficient and if we need anything else, please get in touch. Warm regards, Chase Buchanan ...

“Very efficient and professional...”

Jul 11,2018
Minithumbup
By: 'Hugo'
Jul 11,2018
0 people found
this helpful
The whole process was made very easy with Chelsea. Very proactive with things and made the whole experience very straightforward. Very knowledgeable about the area also....
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Jul 12, 2018
View all comments (1)
Hi Hugo, We are delighted you found Chelsea so proactive and helpful and really appreciate your comments. If you need anything else, please let us know. Warm regards, Chase Buchanan ...

“A most helpful and patient young lady...”

Jul 11,2018
Minithumbup
By: 'Gary Piper'
Jul 11,2018
0 people found
this helpful
Chelsea was very welcoming the moment we walked through the door. She was professional in the way she took our details, and showed great patience with me over my lack of computer skills! Chelsea understood exactly what type of property would suit us, and found ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Jul 12, 2018
View all comments (1)
Hi Gary, Many thanks for your kind review, we are really pleased that Chelsea took such good care of you and found you your new home. We do hope you and your wife will be very happy there and if you need anything else, please get in touch. Kind regards, Chase Buchanan ...

“Letting Review...”

Jul 10,2018
Minithumbup
By: 'No gel'
Jul 10,2018
0 people found
this helpful
After buying and refurbishing our buy-to-let 2-bed flat in Twickenham, we chose Chase Buchanan to be our letting agent. In almost four and a half years we have never had a single day with the property unlet and have had little in the way of ...
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Comment on agent fees
CB’s fees are not the cheapest, but are worth it for the speed of finding fresh tenants whenever necessary and the day-to-day admin efficiency.
Was this helpful? Yes
By: Chase Buchanan
Jul 12, 2018
View all comments (1)
Thank you for your wonderful review for Chase Buchanan Lettings & Concierge Department, we always strive to give the best possible service and your continued loyalty is much appreciated. Many thanks for your recommendation. Kind regards, Chase Buchanan ...

“Good experience...”

Jul 09,2018
Minithumbdown
By: 'Simon Ng'
Jul 09,2018
0 people found
this helpful
Recently I have had a poor experience from ChaseBuchanan, but over the last 6 months the service has improved immensely. I dealt with Sarita in letting out my property which has been with Chase Buchanan for over 10 years. She was prompt in her replies and guided ...
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Comment on agent fees
Average for London.
Was this helpful? Yes
By: Chase Buchanan
Jul 12, 2018
View all comments (1)
Hi Simon, We are very pleased to hear that you were impressed with the service received from Chase Buchanan and Sarita and your continued loyalty is much appreciated. If we can help with anything else, please let us know. Warm regards, Chase Buchanan ...

“Customer focused service...”

Jul 06,2018
Minithumbup
By: 'Rob'
Jul 06,2018
1 people found
this helpful
We walked into Chase Buchanan on the first day of our property search to make enquiries. After discussing our requirements with Sarita, she organised viewings of three suitable properties, and brought us out to see them immediately. All three properties were great and met our ...
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Comment on agent fees
Fees are fair, generally a little less than other agents
Was this helpful? Yes
By: Chase Buchanan
Jul 07, 2018
View all comments (1)
Hi Rob, Many thanks for posting such a great review for Sarita, we are delighted she made your next move possible and that you were impressed with her service. We hope you enjoy your new home and if we can help with anything, please let us know. Warm regards, Chase Buchanan ...

“Very friendly, engaging and informative...”

Jul 06,2018
Minithumbup
By: 'Renee'
Jul 06,2018
1 people found
this helpful
Was showed several properties by Sarita and she was very bubbly, engaging and helpful. She was polite to us and currents tenants, showed us the ins and outs of the properties and even offered to drop me back at the train station!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Jul 07, 2018
View all comments (1)
Hi Renee, Thank you very much for your 5* review and lovely comments for Sarita. We are pleased to hear that you found her so helpful and engaging and hope we can be of service again in the future. Warm regards, Chase Buchanan ...

“Exceptional service and very helpful...”

Jul 05,2018
Minithumbup
By: 'Lucy'
Jul 05,2018
1 people found
this helpful
Aiden's knowledge of the lettings market is very impressive. He had a great insight into the current market and advises on the current values and a realistic rent which many agents increase in order to market properties. He is very helpful and professional and ...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Chase Buchanan
Jul 07, 2018
View all comments (1)
Hi Lucy, We are delighted that you found Aiden so impressive and knowledgeable and that he made the process simpler for you. We really appreciate your comments and loyalty to Chase Buchanan. Warm regards, Chase Buchanan ...

“Excellent...”

Jul 04,2018
Minithumbup
By: 'Branimira'
Jul 04,2018
0 people found
this helpful
Absolutely pleased with Chase to have gone through another wonderful experience finding a rental property. Many thanks Sarita for helping me find a good one in a very short time.I am happy to move in my new home...
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Was this helpful? Yes
By: Chase Buchanan
Jul 05, 2018
View all comments (1)
Hi Branimira, We are delighted to hear that Sarita found you a new home so quickly and for your lovely review. We appreciate your continued loyalty and if you need us again, you know where we are. Warm regards, Chase Buchanan ...

“Great experience...”

Jul 02,2018
Minithumbup
By: 'Tim Buffet'
Jul 02,2018
0 people found
this helpful
Chelsea has been so great to work with. Although I only got in touch by midday, at 3 p.m I was meeting Chelsea and she had come up with a selection of flats for me to view. Amongst them was the flat I would choose ...
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Was this helpful? Yes
By: Chase Buchanan
Jul 05, 2018
View all comments (1)
Hi Tim, Thank you very much for your wonderful comments about Chelsea and that you were so impressed by her service, we really appreciate your comments and hope you enjoy your new home. Warm regards, Chase Buchanan ...

“Super efficient team...”

Jun 29,2018
Minithumbup
By: 'Simone'
Jun 29,2018
0 people found
this helpful
I had to find a tenant in a short time, I previously instructed another agent (cheaper) with no results, so once again I contacted the team in the Twickenham office and they were very good, they acted quickly and found a new tenant right away....
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Comment on agent fees
Bad: still too high
Was this helpful? Yes
By: Chase Buchanan
Jul 05, 2018
View all comments (1)
Hi Simone, Thank you very much for posting your positive review, we are delighted we were able to secure you new tenants again so quickly and hope that we have proven that our fees are in line with our excellent service. Kind regards, Chase Buchanan ...

“Consistent and Diligent...”

Jun 29,2018
Minithumbup
By: 'Niamh'
Jun 29,2018
0 people found
this helpful
Chelsea has worked really hard to let my flat despite setbacks such as a leak that damaged the ceiling. She has worked tirelessly contacting potential tenants with the end result that she has found what I will hope will be an ideal tenant within the ...
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Comment on agent fees
In line with market rates.
Was this helpful? Yes
By: Chase Buchanan
Jul 05, 2018
View all comments (1)
Hi Niamh, Many thanks for you great review and for choosing Chase Buchanan. We are delighted Chelsea found you a tenant in your time frame and that you found her so helpful. If we can help with anything, please let us know. Kind regards, Chase Buchanan ...
Areas covered
  • TW1
  • TW2
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0

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From Landlords From Tenants From Vendors From Buyers Other
23 1 79 5 0 0 0 0 1 2

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Last updated at 9:50 AM 13/10/2016 by Fiona Oakley

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