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    Chelsea Ryan
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    Aiden Lynch
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    Chelsea Ryan
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    Elliott Finn
Let us Let your property! With a huge database of tenants looking to live in Twickenham coupled with over 20 years Estate Agency experience in our office, Chase Buchanan, Twickenham is the best equipped office in the area to Let your property. Achieving record rental prices for our Landlords, my ARLA qualified office not only has outstanding knowledge of the local area but are also constantly kept up to date on rental legislations ensuring you, as a Landlord are legally covered by our approved r Read full description...ental contracts. If you are looking to let out your property, or are looking for a great property to rent, we aim to make your move as straightforward and stress-free as possible. Pop in for a coffee and a chat Aiden Lynch - Lettings Manager
Chase Buchanan

122 Heath Road Twickenham
Middlesex
TW1 4BW

020 8744 2111
Website not available

Properties for sale
Properties for rent
Jan 17,2018
Minithumbup
Chelsea Ryan
By: 'Phil & Beverley Norman'
Jan 17,2018
0 people found
this helpful
Spent the day with Cheslea looking around rental properties in Twickenham. Chelsea was informative and Knowledgeable on the local market and was able to offer recommendations and answer questions. A suitable property was found and Chelsea helped us to complete the deal with minimum fuss. Excellent....
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Comment on agent fees
As expected.
Was this helpful? Yes
Jan 16,2018
Minithumbup
Chelsea Ryan
By: 'Emma'
Jan 16,2018
0 people found
this helpful
Lovely person, very accommodating, listened to what we were looking for and picked relevant properties. Very responsive on email and always available if needed...
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Comment on agent fees
Β£200 reference check seems high especially as it is per adult
Was this helpful? Yes
Jan 10,2018
Minithumbup
By: 'Tj1'
Jan 10,2018
0 people found
this helpful
Chelsea helped me to find a great new flat, she's been very accommodating flexible and a pleasure to house hunt with....
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Was this helpful? Yes
By: Chase Buchanan
Jan 11, 2018
View all comments (1)
Hi TJ, Thanks for your review, glad to hear Chelsea found you a new home and the process was a pleasure. Regards, Chase Buchanan ...
Jan 09,2018
Minithumbup
danielle fogarty
By: 'Hugo Firth'
Jan 09,2018
0 people found
this helpful
Danielle was very efficient and let the property within 48hrs. She understood exactly what type of tenant would want the flat and lined them up. Well done. The rest of the team have been really easy to work with too....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Chase Buchanan
Jan 10, 2018
View all comments (1)
Hi Hugo, Many thanks for posting your review. We are very pleased to hear you found Danielle and the Twickenham team so competent and we hope we can help again in the future. Regards, Chase Buchanan ...
Jan 08,2018
Minithumbup
Chelsea Ryan
Aiden Lynch
By: 'Simone'
Jan 08,2018
0 people found
this helpful
Chelsea and Aiden are good, focused on solving issues and helpful. All the team in the Twickenham office seems to work well....
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Comment on agent fees
I was hoping to get lower fees, to be honest.
Was this helpful? Yes
By: Chase Buchanan
Jan 08, 2018
View all comments (1)
Dear Simone, Many thanks for your review, we are pleased to hear that you found Chelsea and Aiden so helpful and efficient. Regards, Chase Buchanan ...
Jan 04,2018
Minithumbup
Chelsea Ryan
Chelsea Ryan
By: 'Laura Kennedy'
Jan 04,2018
0 people found
this helpful
Chelsea new my expectations and found me exactly what I wanted the first day of viewings. If your ever using Chase for rentals, be sure to ask for Chelsea :) Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Jan 08, 2018
View all comments (1)
Thanks for your kind review Laura, We are glad Chelsea was able to find you a new home so quickly and your recommendation. Regards, Chase Buchanan ...
Jan 03,2018
Minithumbup
danielle fogarty
By: 'Morrin'
Jan 03,2018
0 people found
this helpful
I did 2 viewings with Danielle. She came across as honest and made us feel comfortable. She's been prompt with every query I've had even since we've moved in. No qualms....
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Comment on agent fees
average
Was this helpful? Yes
By: Chase Buchanan
Jan 08, 2018
View all comments (1)
Hi Morrin, Thanks for taking the time to comment on your experience with Danielle, we are very pleased to hear that it was so positive and hope you are enjoying your new home. Regards, Chase Buchanan ...
Dec 28,2017
Minithumbup
danielle fogarty
By: 'Nick S'
Dec 28,2017
0 people found
this helpful
Danielle was great to work with she made everything nice and easy and helped with the turn around time to make sure i was able to get into the right flat right off the bat....
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Was this helpful? Yes
By: Chase Buchanan
Jan 08, 2018
View all comments (1)
Hi Nick, Really pleased to hear that Danielle made your move so easy and quick. Thanks for posting your comment. Regards, Chase Buchanan ...
Dec 22,2017
Minithumbup
danielle fogarty
By: 'Roger & Lilian Pilgrim'
Dec 22,2017
0 people found
this helpful
Daniella was simply amazing in helping us when we let the property we currently live in. She was very professional, kind and made a whole difference in the process to go smoothly. At the time we had very little idea of how the process to let a property is and she explained it in plain terms. When we stumbled across a major barrier, which could have prevented us letting the property we wanted, she was very efficient in providing a solution. Thank you again, Daniella....
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Comment on agent fees
good
Was this helpful? Yes
By: Chase Buchanan
Jan 08, 2018
View all comments (1)
Thanks Roger & Lilian for your kind comments. We are very pleased to hear how efficient and professional you found Danielle and hope we can help you again in the future. Regards, Chase Buchanan ...
Nov 27,2017
Minithumbup
Chelsea Ryan
By: 'Jay'
Nov 27,2017
0 people found
this helpful
Chelsea helped us find a rental property and ensured excellent communications between us and the landlord while we were in negotiation. We found Chelsea to be helpful and professional, she was aware of our requirements and never pushed us into settling for something inferior. After we agreed on a property, she helped co-ordinate the paperwork ensuring the process was smooth. We wouldn't hesitate to approach Chase Buchanan again when it comes time to move....
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Comment on agent fees
The fees should be paid by the landlord since it's their own property. Same as employment agents where the recruiter pays, not the employee.
Was this helpful? Yes
By: Chase Buchanan
Nov 28, 2017
View all comments (1)
Hi Jay, Thank you very much for your kind review, we are delighted that you found Chelsea so helpful and that she made your move an easier process. We do hope you enjoy your new home and that we can help you again in the future. All the best, Chase Buchanan ...
Nov 10,2017
Minithumbup
Chelsea Ryan
By: 'Richard'
Nov 10,2017
0 people found
this helpful
Chelsea has been excellent during the process from gaining access to view properties to communicating with both landlord and reference checking agencies to achieve a good outcome. She work efficiently and effectively on our behalf so that we could secure the property we wanted and a timely manner. She presents herself professionally, is courteous and has positive energy and enthusiasm in what she does....
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Nov 10, 2017
View all comments (1)
Thank you Richard for your kind words, it's great to hear such positive feedback for Chelsea. We hope you enjoy your new home and you know where we are if you need us again. ...
Nov 08,2017
Minithumbup
Chelsea Ryan
By: 'Garret'
Nov 08,2017
0 people found
this helpful
Chelsea was friendly and great from the point of first contact. I didn't feel pressured to make a decision. She explained the process very simply and was a joy to work with...
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Was this helpful? Yes
By: Chase Buchanan
Nov 08, 2017
View all comments (1)
Hi Garret, Thanks for your lovely comments regarding Chelsea, we're pleased to hear you found her so helpful and friendly and hope you enjoy your new home. Regards, Chase Buchanan ...
Nov 08,2017
Minithumbup
Elliott Finn
By: 'Gabriela'
Nov 08,2017
0 people found
this helpful
Elliot came across very friendly and got in touch with the landlord very quick to get us lower rent which made us deciding for the property he has in offer....
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Comment on agent fees
Competitive to other agencies however we had a little misunderstanding with if it's £200 per person or in total but I guess its company regulations not agent him self.
Was this helpful? Yes
By: Chase Buchanan
Nov 09, 2017
View all comments (1)
Hi Gabriela, Great to hear you were happy with the service from Elliott and we hope you enjoy your new home. Regards, Chase Buchanan ...
Nov 07,2017
Minithumbdown
Elliott Finn
By: 'Angry'
Nov 07,2017
0 people found
this helpful
Booked a very first viewing with Elliot Finn of Chase Buchanan Heath Road Twickenham Let's for 6.30pm which was changed to 4pm by agent. We were assured that we were the first to view, and that it would be first come first serve, to secure flat! The agents access keys did not work in lock, we waited for agent to return to office to collect right keys, but these also did not work, the agent rearranged viewing1 hour later, and as we were patiently waiting outside for agent to let us into the ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Bradley Reece - Managing Director
Nov 10, 2017
View all comments (1)
Dear Mr Tutssel, I am sorry to hear of the issues you have recently experienced. As a company we always strive to give the best customer service as possible, I have tried to get in touch with you directly and would like the opportunity to discuss this matter further with you. Please contact me at b.reece@chasebuchanan.london or 020 8744 2434. ...
Sep 14,2017
Minithumbdown
danielle fogarty
By: 'Bea'
Sep 14,2017
0 people found
this helpful
Absolutely shocking as property managers. We had endless issues with our property from damp, peeling wall paper, broken fixtures and no white goods. It took forever for them to respond to an email and over 3 years to get any of the maintenance done. They work only on behalf of their landlord and couldn't give a monkeys about the tenant. Worst Lettings agent I have ever felt with....
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Comment on agent fees
In line with others in the area
Was this helpful? Yes
By: Chase Buchanan
Sep 15, 2017
View all comments (1)
We are sorry to hear of the issues you have experienced with your rental property. As a company we always strive to give the best customer service as possible, we would like the opportunity to discuss this matter further with you. Please contact us directly at concierge@chasebuchanan.london or 0208 941 8343. ...
Aug 18,2017
Minithumbdown
Chelsea Ryan
By: 'Ed Fisher'
Aug 18,2017
0 people found
this helpful
Chelsea is one of the best estate agents I have had the pleasure of working with. Responsive, friendly and organised she is an asset to Chase Buchanan....
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Was this helpful? Yes
By: Chase Buchanan
Aug 18, 2017
View all comments (1)
Dear Ed, Thank you very much for your lovely comments regarding Chelsea. We are very proud of our staff and this confirms why. ...
Aug 17,2017
Minithumbup
Chelsea Ryan
By: 'Shelley Ploos'
Aug 17,2017
0 people found
this helpful
Chelsea was extremely helpful in finding us an apartment to rent. She even went so far as to show us a video tour of the apartment, as we were not able to attend the viewing....
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Was this helpful? Yes
By: Chase Buchanan
Aug 18, 2017
View all comments (1)
Hi Shelley, Many thanks for your comments and we are very pleased to hear how Chelsea helped you find your new home - hope you are enjoying living there. ...
Jul 04,2017
Minithumbup
By: 'Derya & Oguz'
Jul 04,2017
0 people found
this helpful
We have just relocated to UK and renting a suitable property within 5 days was our first priority. Thanks to Lorenc, he showed this very nice flat, which is quite suitable for our family. He took us to property with his own car, sorted many problems that we've faced with, answered all our questions within a very polite way. We really felt to have a first class service from Chase Buchanan. We would like to thank to him once more for all his supports and effords. Hope to work again....
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Was this helpful? Yes
By: Chase Buchanan
Jul 06, 2017
View all comments (1)
Hi Derya & Oguz, Thanks for your kind comments about Lorenc, we are very pleased to hear that you found him so helpful and polite and hope you enjoy your new home. ...
Jun 24,2017
Minithumbup
By: 'Silvana'
Jun 24,2017
0 people found
this helpful
Thank you Lorenc for the best and quick service ever on renting a property.Very professional and polite in whole renting process.😊...
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Was this helpful? Yes
By: Chase Buchanan
Jun 26, 2017
View all comments (1)
Hi Silvana, Many thanks for your kind review, we are delighted you found Lorenc so helpful and hope you will be very happy in your new home. ...
Mar 29,2017
Minithumbup
Chelsea Ryan
By: 'sbjenny'
Mar 29,2017
0 people found
this helpful
Chelsea was very proactive in helping us to find our perfect place to rent. She performed some great negotiating for us and got us a good deal very quickly. I highly recommend her and Chase Buchanan, all staff seemed very helpful....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
By: Chase Buchanan
May 02, 2017
View all comments (1)
Thank you for your lovely comments regarding Chelsea and the Twickenham team, we hope you are enjoying your new home and can help you again in the future. Chase Buchanan, Twickenham ...
Mar 14,2017
Minithumbup
Aiden Lynch
By: 'The Mook'
Mar 14,2017
0 people found
this helpful
Very pleased with the service that is provided by Chase lettings in Twickenham over the years. Again have just re-let property and as always the tenants have been well selected and vetted. I am always kept informed by Aiden and Lorenc. Very happy landlord....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 14,2017
Minithumbup
Aiden Lynch
By: 'Emma'
Mar 14,2017
0 people found
this helpful
Chase Buchanan has provided us with a truly helpful and professional service and are always very friendly. We've had great support from both the Lettings office and the concierge team. New tenants have been found promptly and paperwork provided in a timely manner. We have recently switched our 2nd rental property from another Twickenham agent to Chase as the service and support we get is far superior. Thank you to the whole team!!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 01,2017
Minithumbup
By: 'MEM'
Mar 01,2017
0 people found
this helpful
Great local agent! Have used Chase Buchanan to let my property for the past 5 years and will continue to use them. They are extremely helpful, knowledgeable and easy to communicate with, always keeping me in the loop!...
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Was this helpful? Yes
Mar 01,2017
Minithumbup
By: 'SLM'
Mar 01,2017
0 people found
this helpful
From first conversation with the experienced Aidan through to concierge with Chloe, overall experience with CB was a real positive one. I generally have a negative viewpoint when it comes to agents these days, however CB stand alone at the top. The best service ive experienced so far in my many years in property was provided by Lorenc Denizi. Courteous, highly professional and provided valuable information. Would like to express sincere thanks to all CB staff involved....
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Comment on agent fees
As expected given the market, however could perhaps be more competitive.
Was this helpful? Yes
Feb 27,2017
Minithumbup
Aiden Lynch
By: 'Nancy'
Feb 27,2017
0 people found
this helpful
Very easy and straightforward to book the property viewings, Lorenc had a great understanding of what we were looking for and the property he recommended was perfect for us. Both Lorenc and Aiden are friendly and helpful and went out of their way to secure us the property at the price we wanted. Very happy....
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Comment on agent fees
The fees are higher than we expected and in comparison with some of the other agents in the area.
Was this helpful? Yes
Feb 27,2017
Minithumbup
Aiden Lynch
By: 'KAREEM'
Feb 27,2017
0 people found
this helpful
When looking for a property in the Twickenham area I went to all the Letting agents on the high street and none of them could help me like Chase Buchanan. My initial rapport with Aiden was great. He was honest about what was available on the market for our requirements at that time, which prompted me to come back to Chase Buchanan a few weeks later when an online property became available which suited our budget and requirements. We was offered great service and a further 3 options to the on...
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Was this helpful? Yes
Feb 25,2017
Minithumbup
By: 'John Sheehan'
Feb 25,2017
0 people found
this helpful
Thank you so much for the excellent customer service from chase Buchanan in Twickenham. Lorenc was so helpful at setting up a property search and found me the perfect rental for me on my first day of viewings after seeing 7 properties during the day cb had a new additioncalled me immediately and was viewing the perfect flat within 1 hour this was excellent for me and the concierge service let the process run smoothly for me . Chase Buchanan is the way to go ....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 24,2017
Minithumbup
By: 'Stuart Seabury'
Feb 24,2017
0 people found
this helpful
I would highly recommend Chase Buchanan lettings. They were sensitive to my needs during a challenging time for me, ensuring the process of moving was smooth and straightforward. Overall, their service and communication was excellent, and Lorenc in particular was very helpful....
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Was this helpful? Yes
Feb 23,2017
Minithumbup
By: 'Maha AbuRumman'
Feb 23,2017
0 people found
this helpful
I was very limited on time when looking for property to let. CB Twickenham were very responsive and supportive. Lorenc was very respectful of my need for urgency and ensured a smooth and easy process that enabled me to complete all requirements despite my crazy travel schedule....
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Was this helpful? Yes
Dec 30,2016
Minithumbup
By: 'Emma'
Dec 30,2016
0 people found
this helpful
I would highly recommend Chase Buchanan as a Letting Agent. On two occasions they stepped up to help me market my house in alternative circumstances. I found them helpful and polite and I thank them for the time....
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Comment on agent fees
Market rate.
Was this helpful? Yes
By: Chase Buchanan
Jan 03, 2017
View all comments (1)
Hi Emma, We are very pleased to hear that our Twickenham office were able to help you again and that you found them so helpful. Thanks for taking the time to write your review. Regards, Chase Buchanan ...
Areas covered
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Services offered
  • Sales
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Valuation and Fee Performance
90% customers were satisfied with fees 85% accuracy of agent's valuations
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From Landlords From Tenants From Vendors From Buyers Other
11 0 42 4 0 0 0 0 0 2
Chelsea Ryan - upload your photo Chelsea Ryan
20 reviews

About Chelsea No description set View full profile
Aiden Lynch - upload your photo Aiden Lynch
12 reviews

About Aiden No description set View full profile
Chelsea Ryan - upload your photo Chelsea Ryan
1 reviews

About Chelsea No description set View full profile
danielle fogarty - no image available danielle fogarty
senior negotiator
5 reviews

About danielle No description set View full profile
Elliott Finn - upload your photo Elliott Finn
2 reviews

About Elliott No description set View full profile

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Last updated at 9:50 AM 13/10/2016 by Fiona Oakley

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Last updated at 9:50 AM 13/10/2016 by Fiona Oakley

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