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    Steve Crane
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We opened our doors back in 1994. After many years of working in corporate and independent estate agency, our vision was something simple, but effective. The goal, right from day one, was for Chase Buchanan to be known as Not just another Estate Agent! This remains true today, as we have evolved into the Areas's favourite estate agency. Never striving for world domination, we just want to make sure that we give our Clients and Customers the very best level of service and professionalism. Read full description... We currently enjoy a 97% recommendation rate, so we guess we are doing something right. If you have not used our services before, please give us a try. If you have - welcome back! Bradley Reece & Colin Deer - Managing Directors
Chase Buchanan

124 St Margarets Road St Margarets
Middlesex
TW1 2AA

020 8744 2434

Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Very patient and very well versed in their properties. Found a place that's Great location and ideal for me....
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Comment on agent fees
Exactly what they said
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Nov 19,2016
Minithumbup
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Nov 19,2016
0 people found
this helpful
I contacted Chase Bucanan wia Right move and I got a call back by Jade Ridgers in a few minutes. She arranged three viewings for me, one of which was on a very short notice. She was updating me with the latest info regularly via e-mail and on the phone. Due to change of my circumstances I had to stop looking for a property to rent nevertheless I nave found her to be kind, patient and doing her duties in a very professional manner....
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Nov 17,2016
Minithumbup
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Nov 17,2016
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Jade was there for as at each stage until we moved in our flat. She called back asap and replied to mails very fast too. She acted fast when the first flat we said ok didn't work out and found the one we are in now in a few days. Very pleased with her assistance. Thanks...
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Comment on agent fees
Fair enough...
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By: Chase Buchanan
Nov 18, 2016
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Hi Zerrin, We are delighted to hear that Jade found you a property to rent and that your were so pleased with her service. Many thanks for posting your review, from Chase Buchanan, St Margarets.....
Nov 14,2016
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Nov 14,2016
0 people found
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A good local estate agent with a professional & helpful attitude. Good communications, always keeping the full chain of parties informed, and a straightforward and up front approach when difficulties occurred. Recommended....
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By: Michael Peacock
Nov 21, 2016
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Thank you so much for your positive experience with regards to your dealings with Malcolm in St Margarets. I'm sure you will enjoy the house for many years to come and hope to be of service to you again in the future. Thank you again, Michael.....
Jul 19,2016
Minithumbup
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Jul 19,2016
0 people found
this helpful
Having bought my house from Chase Buchanan it seemed natural to trust them when I need to let it - and I wasn't disappointed. Everything was seamless, smooth and aggregation free. I was kept in contact with the property team, always paid on time and correctly. When it came to termination of the lease, this was handled smoothly and efficiently - completely painless. Would not hesitate to recommend Chase Buchanan or to use their services again....
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Comment on agent fees
The fees were fair - and communicated up front so I had a good understanding of what I was paying, when and why.
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Apr 24,2016
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Apr 24,2016
2 people found
this helpful
Avoid the Lettings Department. They are so desperate to steal business from other more reputable lettings agents that they identify new properties coming on the market, discover the name and address of the landlord through the Land Registry and then turn up at the landlord's private home to canvass for business. This is both a breach of the landlord's privacy and totally unethical practice in trying to steal business from another ARLA registered agent. They follow this up with letters without b...
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May 23,2014
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May 23,2014
0 people found
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I have rented my property out through Chase Buchanan for the past 8 years and have been well looked after by them. I live overseas but the staff in the St Margarets office is very responsive and helpful and we have never had any issues with them. They do a good job at liaising with contractors on estimates, etc. It's really important to have good relationships as part of the property management service and that\'s a big part of the reason why I've stayed with Chase Buchanan over the last fe...
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May 21,2013
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May 21,2013
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\'Christine Chaffey knows the ropes at CB! She has been invaluable as a direct contact for the last 10 years, replies to emails and queries always at her earliest convenience. As I live abroad its been so helpful knowing Christine is there ready to help!\'....
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Jan 03,2013
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Jan 03,2013
0 people found
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We worked with five estate agents and Rhys Jellie at Chase Buchanan was, by far, the finest. At our first meeting he had already reviewed the information regarding our specific property search which was forwarded to him by your Twickenham office (by a very efficient woman who\'s name eludes us.) After seeing thirty properties with other agents, Rhys presented us with a property which met all our requirements. We put an offer in the next day and this is the property we purchased. I am ha...
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Mar 20,2012
Minithumbup
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Mar 20,2012
0 people found
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Chase Buchanan were spot on with their initial valuation and we aqchieved the asking price. Their advice on issues that cropped up through the selling process was clear and sensible and I found them very straight to deal with. I would be happy to recommend this branch to anyone looking to sell in the St margaret's/Isleworth areas....
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Mar 09,2012
Minithumbup
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Mar 09,2012
0 people found
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I found the staff to be excellent and always dealt with this very difficult sale in a professional manner. I would have no hesitation in recommending them....
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By: asbeerevef4e
Jun 27, 2016
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Apr 06,2011
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Apr 06,2011
1 people found
this helpful
I began renting through Chase Buchanan 2 years ago and had no complaints. The Twickenham office were so helpful in helping me find somewhere and then the property management were brilliant when things went wrong at the property. One month I was due a refund of rent and this was processed and put back into my account without any fuss. However, recently I was interested in a property to buy in Hampton and I was so pleased to see it was being sold by Chase Buchanan. The sales team really let th...
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By: colin deer
May 12, 2011
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Dear Reviewer I'm very sorry to hear about your recent experience with one of my staff. I wonder if you would be kind enoough to let me know a little more - either via this site, or directly at c.deer@chasebuchanan.co.uk (tel 020 8744 2485). Apologies that you felt let down, after your previous positive dealings. I would like to address this. Kind regards Colin Deer MD - Chase Buchanan....
Mar 07,2011
Minithumbdown
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Mar 07,2011
2 people found
this helpful
I had an offer accepted on a property from another agent. Despite knowing this Chase Buchanan were constantly encouraging the vendor to take it off the market and make some cosmetic repairs before selling through them. They then arranged a sale for the property to a property developer that caused me to be gazumped and lose the cash had paid for a deposit. These people are not to be trusted. They have no honour and only think of their own profit. Do not go near any product marketing by...
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By: colindeer
Mar 24, 2011
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I have not heard from Peter. My suspicion that he may be Peter T****** seems founded. Assuming that's the case, then there is no merit whatsoever in his claim. For clarity, however, I will address his comments again, point by point'....
Dec 22,2010
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Dec 22,2010
3 people found
this helpful
Staff are very unhelpful; fail to return calls. They also charge you a fee of ...
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By: sophie matthews
Mar 17, 2011
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Our standard procedure, which is similar to many reputable agents, is to take a holding fee from the prospective tenant making the offer. This is to ensure that the offer is serious, as we will upon receipt of the offer pause marketing of the property until the offer has been accepted or declined by our client Landlord. This protects both parties and is deemed to be the fairest procedure. However we are always open to suggestions on how we could improve this process. If a holding fee is take....
Oct 31,2010
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Oct 31,2010
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Jun 15,2010
Minithumbdown
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Jun 15,2010
1 people found
this helpful
I signed a six month contract on a flat and moved in - at the end of six months I gave them notice I was moving out - and they claimed I'm signed a contract for 8 months! and that I owed them ...
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Areas covered
  • St Margarets
  • Twickenham
  • Isleworth
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Michael Peacock - upload your photo Michael Peacock
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Last updated at 3:36 PM 25/01/2016 by Fiona Oakley

Awards won by Chase Buchanan, St Margarets TW1 2AA

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