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    Chelsea Ryan
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    Danny Hicks
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    Dawn Platt
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    Donna Brown
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    Holly Birch
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    Renee Acton
I am very proud to head-up a dynamic team for Chase Buchanan Richmond. Our team are energetic, enthusiastic and we are experts in our field. Personally I have 20 years experience in London and Surrey, however I love working in Richmond, a town that's as leafy as it is bustling. I am a local chap and I enjoy my role immensely, where I relish the prospect of looking after the best interests of our clients through a great understanding of the geography, transport infrastructure, school catchment ar Read full description...eas and demographics in the area. We promise to listen intently to our clients' wants and needs. Our clients always come first. Danny Hicks MNAEA, Sales Manager d.hicks@chasebuchanan.london
Chase Buchanan

20 Red Lion Street Richmond
Surrey
TW9 1RW

020 8948 1331
Jun 22,2017
Minithumbup
Renee Acton
Holly Birch
By: 'Boudy'
Jun 22,2017
0 people found
this helpful
Renee Acton was a geat help to us in finding the right rental apartment in the area of Brentford-London. The challeges Renee was facing 1) communication with us (living in South Korea), covering an 8 hours time difference between UK and SK), 2) finding a rental apt. which meets our reqs/wishes/budget and 3) signing the rental contract with our corporate finance 4) providing acccess to the apt within 4 days after UK arrival within 21 days !!!! after our first contact by email. Renee thank you...
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na
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By: Chase Buchanan
Jun 22, 2017
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Hi Boudy, We are very pleased to hear that you found Renee and Holly so helpful and that they found you the perfect new home. We hope you will be very happy there and if you need our services again, we would be delighted to see you. ...
May 23,2017
Minithumbup
Dawn Platt
By: 'mark'
May 23,2017
0 people found
this helpful
Dawn was great. Super helpful and responsive. No matter what you ask, she always gets you an answer quick. Sale of the property went through as smoothly as possibly with Dawn's help....
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By: ellie blake
May 23, 2017
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Dear Mark, thank you for your kind words. We couldn't agree more! Dawn is a great asset to our team and always puts 100% effort into all she does. Thanks again, we hope to help you again in the future! ...
May 20,2017
Minithumbup
Dawn Platt
By: 'Anonymous'
May 20,2017
1 people found
this helpful
Chase Buchanan has provided excellent advice and service culminating in the successful sale of three flats in 2016/2017. Dawn is a very good negotiator, keeping everyone informed during sales process, ensuring a successful outcome for both purchaser and vendor, and pursuing details to be finalised. The advice regarding asking price was spot on - with the price being right, sales were achieved. We are delighted with the service given to us by Chase Buchanan....
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Comment on agent fees
Competitive
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By: Chase Buchanan
May 22, 2017
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Thank you for submitting this wonderful review regarding our Richmond Office. We pride ourselves on customer service and always try our best to help make the process' of moving home that little bit easier so your words were great to read on a Monday morning! Thank you! ...
May 03,2017
Minithumbup
Dawn Platt
By: 'Mr Howard'
May 03,2017
0 people found
this helpful
We had a great experience buying a property from Dawn at Chase Buchanan. She helped us move the process along at every stage. In fact, I don't think we would have completed without Dawn's help....
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Comment on agent fees
N/A
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By: Chase Buchanan
May 03, 2017
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Hi Mr Howard, We are delighted Dawn helped you buy a property and that you felt she was great. Thank you so much for taking the time out to tell us your thoughts on the help Dawn provided. We hope to help you again in the future. ...
Apr 27,2017
Minithumbup
Danny Hicks
Dawn Platt
By: 'Paul B'
Apr 27,2017
0 people found
this helpful
Chase Buchanan's Danny Hicks and Dawn Platt represent the absolute peak of professionalism and diligence in a business sector which all too often, and for very good reason, suffers from bad PR. Their communication skills, their spot-on analysis of the housing market, and their continuing oversight into all aspects of a property sale, gives one complete confidence that their advice is the one to listen to. Can't recommend them highly enough....
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Comment on agent fees
Fees very reasonable.
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By: Chase Buchanan
May 02, 2017
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Hi Paul, Thank you so much for taking the time out to let us know about the wonderful work done by Danny and Dawn. We are very proud of them and pleased they impressed. ...
Apr 27,2017
Minithumbup
Danny Hicks
Dawn Platt
By: 'MrsSBowen'
Apr 27,2017
0 people found
this helpful
it was a pleasure to deal with Dawn and Danny at Richmond. Both were extremely helpful, knowledgeable and pro-active in dealing with, ourselves and our buyers. They also assisted willingly in pushing other (not so good) agents within the property chain. I recommend them highly...
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Comment on agent fees
Fees are very reasonable fair, and well earned!
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By: Chase Buchanan
Apr 27, 2017
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Dear Mrs Bowen, Thank you very much for your testimonial -we are pleased we could make your experience much more pleasurable. We really appreciate you taking the time out to tell us about the positive experience you have had with Danny and Dawn. ...
Apr 27,2017
Minithumbup
Danny Hicks
By: 'mike'
Apr 27,2017
0 people found
this helpful
Danny and Dawn are the most helpful and reliable agents I have come across during what has been a difficult selling process...
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By: Chase Buchanan
Apr 27, 2017
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Hi Mike, Thank you so much for taking the time out to review Danny and Dawn - we really appreciate it and are pleased they impressed you! ...
Apr 16,2017
Minithumbup
Dawn Platt
Danny Hicks
By: 'Mr E Callister'
Apr 16,2017
1 people found
this helpful
Dawn Platt was absolutely fantastic from start to finish and truly went above and beyond throughout the entire process. She's highly competent, reliable, knowledgable and would always respond to all correspondence imminently. If it wasn't for her I wouldn't have got the property I purchased, I can't thank her enough. Her colleague Danny Hicks was equally as helpful, diligent and proficient at all times, consequently making them a fantastic team. I'm extremely happy with my purchase and will enjo...
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By: Chase Buchanan
Apr 18, 2017
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Thank you so much for your feedback, Mr Callister! We are so grateful you took the time out to submit a review. ...
Feb 23,2017
Minithumbup
Renee Acton
By: 'Vinod G'
Feb 23,2017
0 people found
this helpful
We had a great house hunting experience with Renee. Renee clearly understood our requirements and provided us with suitable (and great) options. We have already recommended Chase Buchanan and Renee to our friends....
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Feb 22,2017
Minithumbup
By: 'Nt'
Feb 22,2017
0 people found
this helpful
Friendly, professional, hard working and efficient. Excellent at providing feed back from viewings. Kept us in touch regularly to make sure we were up to date with details of the sale. Ensured that buyers kept to agreed timescale....
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Comment on agent fees
Fees were fair
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Feb 22,2017
Minithumbup
Renee Acton
By: 'Alessia'
Feb 22,2017
0 people found
this helpful
I got in touch with the Richmond branch during the week end asking for an early viewing on Tuesday morning. Renee contacted me first thing on Monday morning and our initial exchange was very nice. I was impressed with her efficiency and professionalism. I work very long hours and it's very difficult for me to find the time to do things like visiting a house, so I needed to focus on the flats with the potential to satisfy my needs. I asked Renee for her honest opinion and I'm happy to say that sh...
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Dec 08,2016
Minithumbup
Dawn Platt
Danny Hicks
By: 'Holly P'
Dec 08,2016
1 people found
this helpful
From the moment I viewed the house I fell in love with, to today's thrilling exchange, Dawn has been patient, knowledgeable, diligent, kind, funny and a pleasure to deal with. She so kindly showed my entire family round, returned with us to measure up, and kept patient and calm whilst mortage trickiness sent me into agony. The smoothest way to buy a house, and a wonderful person to deal with. In the rare moments Dawn was unavailable, Danny beautifully covered and filled me with equal confidence...
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By: Michael Peacock
Dec 09, 2016
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Thank you Holly for your kind words, it's great to hear such positive feedback on Dawn & Danny. I hope you enjoy your house for many years to come, you know where we are when you need us, Thanks again, Michael Peacock, Director, ...
Dec 01,2016
Minithumbup
Dawn Platt
By: 'jdacosta'
Dec 01,2016
1 people found
this helpful
Dawn headed a team for our purchase close to the stamp duty rise. Through hers and the Chase team's tireless coordination and efforts we managed to get this completed on the day of the deadline despite obstructions from the surveyors and our own mortgage provider. From our first impromptu meeting where we walked in off the street unannounced, to the final decision, Dawn was professional, positive and realistic - pushing everyone to do what they could. She project managed and man managed throug...
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By: Chase Buchanan
Dec 08, 2016
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Thank you for your positive comments, we are very pleased to hear that you found Dawn so impressive and that she helped you through your purchase so successfully. We are very proud of our sales and lettings team at Richmond and delighted that they could help you. ...
Oct 13,2016
Minithumbup
Danny Hicks
By: 'Linda Hindley'
Oct 13,2016
0 people found
this helpful
I was very happy with the service I received when selling a flat in Kingston. I found the agent, Danny Hicks, to be extremely helpful throughout the process and was particularly impressed by the level of communication I received. I was always kept informed of what was happening and, as a result, found the whole experience to be both smooth and efficient. In all, a very professional service and one that I would highly recommend....
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Comment on agent fees
Competitive
Was this helpful? Yes
Oct 10,2016
Minithumbup
Danny Hicks
By: 'VG2016'
Oct 10,2016
0 people found
this helpful
Extremely professional, super responsive, all in all great. The initial viewing was very good and put lots of effort in to explain all of the features of the property....
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Areas covered
  • TW9
  • TW8
  • TW10
  • SW14
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £400,000
  • Max: £1,500,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 3 0 6 0 6 0 0 0
Chelsea Ryan - upload your photo Chelsea Ryan
11 reviews

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Danny Hicks - upload your photo Danny Hicks
7 reviews

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Dawn Platt - no image available Dawn Platt
8 reviews

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Donna Brown - no image available Donna Brown
0 reviews

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Holly Birch - no image available Holly Birch
1 reviews

About Holly No description set View full profile
Renee Acton - no image available Renee Acton
Lettings Negotiator
3 reviews

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Fees

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Last updated at 3:46 PM 10/10/2016 by Fiona Oakley

Complaints Procedure

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Last updated at 3:46 PM 10/10/2016 by Fiona Oakley

Awards won by Chase Buchanan, Richmond TW9 1RW

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