“Stephanie from Chase Buchanon lettings has do......”
5 Star Review
Jun 12,2023
By:
'Peter'
Jun 12,2023
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TW12
Lettings (as a Landlord)
Postcode: TW12
0
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Stephanie from Chase Buchanon lettings has done a wonderful job and got a huge increase in rent from my tenants. I will be able to pay my massive increase in mortgage costs now. Well done Stephanie....
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“Residential Concierge...”
5 Star Review
Apr 06,2023
By:
'Andrew'
Apr 06,2023
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: TW12
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: TW12
0
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Since we moved to the Hampton Area in 2020 Chase Buchanan have been our agents, They have looked after us with the utmost care and attention over the past few years, I have to sound a special mention for Molly Smith our wonderful Concierge who looked ...
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“Chloe Ashman is one of the best property mana......”
5 Star Review
Jul 21,2022
By:
'Nanette'
Jul 21,2022
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW10
Lettings (as a Landlord)
Postcode: TW10
0
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Chloe Ashman is one of the best property managers I have worked with in London. She is highly professional and always responds to enquiries very promptly and effectively. As an overseas landlord, it is crucial to have someone you can fully trust and rely on ...
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“Have rented our home via Chase Buchannan for ......”
5 Star Review
Apr 07,2022
By:
'Tw12'
Apr 07,2022
Services: Lettings (as a Landlord)
Rent PCM: £1900
Would you recommend?: Yes
Postcode: TW12
Lettings (as a Landlord)
Rent PCM: £1900
Postcode: TW12
0
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Have rented our home via Chase Buchannan for almost 14 years. The house has never been empty and the staff are always courteous and proactive. They are thorough with excellent attention to detail, and a pleasure to deal with. Recommended....
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“My partner and I have been very fortunate to ......”
5 Star Review
Feb 04,2022
By:
'Andrei'
Feb 04,2022
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW1
Lettings (as a Tenant)
Postcode: TW1
0
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My partner and I have been very fortunate to work with Chase Buchanan and secure a dreamy apartment in Twickenham. Ollie Hudson, in particular, has been very helpful, as he's been constantly communicating to the landlord some of the issues that needed fixing and organising ...
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“Not good for property maintenance...”
2 Star Review
Jan 12,2019
By:
'Jay'
Jan 12,2019
Services: Lettings (as a Landlord)
Rent PCM: £1285
Would you recommend?: No
Postcode: TW75
Lettings (as a Landlord)
Rent PCM: £1285
Postcode: TW75
0
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As a landlord, we have had issues with property maintenance working with CB. One ugly repair (on a relatively new door) we were not told about and only found after we moved back in. One big breakage (of a new wardrobe) was not noted on ...
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Comment on agent fees
Low fees, but the property maintenance service is not very good. Higher agent fees and a gold standard service would be better.
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“This is regarding my recent experience with Chase Buchanan. I ......”
4 Star Review
Jul 08,2016
By:
'Vijay'
Jul 08,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW3
Lettings (as a Tenant)
Postcode: TW3
0
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This is regarding my recent experience with Chase Buchanan. I want to convey my appreciation to Manuela Bregiel & Kerry Detain who are helped me throughout this tenancy process.
They are very professional and always supported me on a timely manner whenever required. Much appreciated:)
Will ...
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Comment on agent fees
Good
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“Awful agents. Charge so much for full management but they ......”
1 Star Review
May 21,2016
By:
'Saz'
May 21,2016
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TW7
Lettings (as a Landlord)
Postcode: TW7
3
people found
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Awful agents. Charge so much for full management but they offer a substandard service. Emails get ignored for weeks on end and problems don't get actioned for weeks on end either. When questioned the management agents are rude and refuse to take any responsibility. They ...
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What agent could do to change your mind?
Too expensive for what the are capable of offering.
Attached Filesnbsp;
Comment on agent fees
Too expensive for what the are capable of offering.
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“Very poor customer service. Still my deposit not paid back ......”
1 Star Review
Apr 08,2016
By:
'Vicky'
Apr 08,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW7
Lettings (as a Tenant)
Postcode: TW7
2
people found
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Very poor customer service. Still my deposit not paid back to me even after 60 days of check-out from property. Initially accepted to return my deposit but not paid to me even after several remainders and requests.
Secondly it took nearly two and half months to ...
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What agent could do to change your mind?
Not happy with the service provided for the Agency fee paid.
Attached Filesnbsp;
Comment on agent fees
Not happy with the service provided for the Agency fee paid.
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“A quick note to let you know about our dealings ......”
5 Star Review
Apr 01,2016
By:
'Brendon'
Apr 01,2016
Services: Lettings (as a Landlord)
Rent PCM: £1220
Would you recommend?: Yes
Postcode: TW76
Lettings (as a Landlord)
Rent PCM: £1220
Postcode: TW76
0
people found
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A quick note to let you know about our dealings with Manuela Bregiel. In the time we've dealt with Manuela, her approach with account management is excellent.
Great communication is everything to us sitting on the other side of the world. No request has been ...
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Comment on agent fees
Acceptable
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“I wanted to write a short note to praise Stephanie ......”
5 Star Review
Mar 23,2016
By:
'TK'
Mar 23,2016
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: TW1
Lettings (as a Tenant)
Rent PCM: £995
Postcode: TW1
0
people found
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I wanted to write a short note to praise Stephanie Philips who took care of all the paperwork for my tenancy (and everything else) for 70A Richmond Road.
She was always available, friendly and helpful. It made the whole process much easier, an excellent service ...
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“My overall experience with Chase Buchanan so far has surpassed ......”
5 Star Review
Feb 25,2016
By:
'Maria'
Feb 25,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW1
Lettings (as a Tenant)
Postcode: TW1
0
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My overall experience with Chase Buchanan so far has surpassed expectations and has been outstanding. Chloe Ashman was my first point of contact after the landlord accepted my offer and the contract process commenced. Right through to the inventory, the move and now the ongoing ...
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Comment on agent fees
Affordable - absolutely brilliant, thank you!
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“Very bad experience. They didn't listen. We're looking for 2 beds, ......”
1 Star Review
Jan 08,2016
By:
'Maria'
Jan 08,2016
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: TW12
Sales (Prospective customer)
Postcode: TW12
2
people found
this helpful
Very bad experience. They didn't listen. We're looking for 2 beds, they continuously sending listings with 1 beds. When you clearly clarify desired locations, they sending you absolutely different things. Thought to make an offer before Christmas for one property but the different offer was already accepted ...
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2
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“I just wanted to take the opportunity to call out ......”
5 Star Review
Apr 26,2015
By:
'NL'
Apr 26,2015
Services: Lettings (as a Tenant)
Rent PCM: £2250
Would you recommend?: Yes
Postcode: TW1
Lettings (as a Tenant)
Rent PCM: £2250
Postcode: TW1
0
people found
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I just wanted to take the opportunity to call out a remarkable member of your team, and thank them for all the work they put into our seamless tenancy in Twickenham.
We moved to the UK from Australia 18 months ago on a corporate relocation. We ...
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“¢â‚¬Å“We would just like to put on record our sincere ......”
5 Star Review
Jan 22,2015
By:
'M,S'
Jan 22,2015
Services: Sales (as a Vendor)
Sold price: £575000
Would you recommend?: Yes
Postcode: TW12
Sales (as a Vendor)
Sold price: £575000
Postcode: TW12
0
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¢â‚¬Å“We would just like to put on record our sincere thanks to you, and your team, for the professional way in which you negotiated the sale of our house in Percy Road.
Right from our initial instruction, you offered to ¢â‚¬Ëœkeep an eye' on the ...
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Comment on agent fees
Satisfied with fees charged - they certainly earned their money on this one !
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“Chelsea Ryan and Christine Chaffey in the Property Management office ......”
5 Star Review
Dec 15,2014
By:
'SamL'
Dec 15,2014
Services: Property Management
Would you recommend?: Yes
Postcode: TW1
Property Management
Postcode: TW1
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Chelsea Ryan and Christine Chaffey in the Property Management office in Hampton Hill have given us great service in the eight years that Chase Buchanan managed a property for us. They are professional, and have swiftly dealt with any maintenance and other issues. This has ...
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“Having dealt with Sophi at Chase Buchanan for a number ......”
5 Star Review
Jul 17,2013
By:
'Bachi'
Jul 17,2013
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW1
Lettings (as a Landlord)
Postcode: TW1
0
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Having dealt with Sophi at Chase Buchanan for a number of years I can safely say that if it wasn't for her diligence, hard work and ability to solve problems without my input the letting of my properties in that area would have been a ...
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“I just wanted to take this opportunity to thank you ......”
5 Star Review
Apr 18,2013
By:
'Dunstan'
Apr 18,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW1
Lettings (as a Tenant)
Postcode: TW1
0
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I just wanted to take this opportunity to thank you and all at Chase Buchanan for being thoroughly professional and helpful during my tenancy. I especially wanted to thank you Chelsea for all your help during the 'no heating' months. I know you did all ...
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“I have rented through chase Buchanan for a year now ......”
5 Star Review
Jun 20,2012
By:
'Olivia'
Jun 20,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0
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I have rented through chase Buchanan for a year now and have felt the service has been great. I had a few teething problems when I first moved in but it was sorted within a couple of days. Always friendly and polite :-)...
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“Chase caused me endless grief during the time they managed ......”
1 Star Review
Jun 19,2012
By:
'Clearconscience'
Jun 19,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
3
people found
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Chase caused me endless grief during the time they managed the property I rented. They were intrusive, charged me fees every chance they could get and were downright horrible. The sales people are 10 times worse - ruthless and generally thick - providing prospective buyers with ...
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