Isleworth, in recent years has fast become one of the places to live in the immediate area. It has always been one of those hidden gems. In more recent times people have become aware of the locations convenience with fantastic road and railway links in and out of town. With eclectic properties ranging from Georgian townhouses on the banks of the River Thames to contemporary modern gated developments, there is something for everyone. We�ve worked hard to grow our market share in Isleworth ov Read full description...er the years and with our network of offices in the surrounding areas which have afforded us a reputation as a company that can achieve record prices along with a first class service. Please pop into the office and see what the team can do for you. Steven Crane, Sales Manager Abdul Miah, Lettings Manager
Chase Buchanan

7 Odeon Parade, 480 London Road Isleworth
Middlesex
TW7 4DE

020 8758 1755
Website not available

Properties for Sale
Properties to Rent

“ thanks with services provided... ”

Jun 06,2018
Minithumbup
By: 'Adrian B'
Jun 06,2018
0 people found
this helpful
I would like to take this opportunity to thank you for being friendly, kind. I was impressed with the service that Chase Buchanan Agency provides. They deal with their tenants very patiently and their quick response enables to rent. I would recommend Chase Buchanan to ...
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Comment on agent fees
good
Was this helpful? Yes
By: Chase Buchanan
Jun 13, 2018
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Hi Adrian, Thank you for your lovely review. We're glad you were happy with the service and are very grateful for any recommendations! Should you need any further assistance please do not hesitate to contact us. ...

“ Great Staff... ”

Jun 04,2018
Minithumbup
By: 'Vijaya Shankar'
Jun 04,2018
0 people found
this helpful
We had a tight schedule and our requirements were myriad, to say the least. Sarita, albeit being late, was very courteous, highly helpful, drove us around a bit and showed us an apartment that we really loved. She had all the information (except for council ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
Jun 04, 2018
View all comments (1)
Hi Vijaya, Thank you for taking the time to leave a review. Apologies to hear that Sarita was late for your initial meeting, but we are pleased to know that she has found you an apartment that you love and was helpful with your enquiries. Should you need any further assistance please do not hesitate to contact us and we wish you every happiness in your new home! ...

“ Very helpful... ”

Jun 02,2018
Minithumbup
By: 'Rebecca'
Jun 02,2018
1 people found
this helpful
We were very impressed with Chase Buchanan for helping us find a property that suited our move in date. Abdul was very helpful in the process; easy to get in contact with, was able to get back to us with any questions we had for ...
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Was this helpful? Yes
By: Chase Buchanan
Jun 04, 2018
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Hi Rebecca, Thank you for a lovely 5* review. It's great to hear that Abdul's professionalism and updates made the process an enjoyable one for you. Should you need any further assistance please do not hesitate to contact us! ...

“ Excellent Lettings Service... ”

Jun 02,2018
Minithumbup
By: 'David S'
Jun 02,2018
1 people found
this helpful
Abdul Miah and his team delivered a perfect letting service (sorry Sarita Hayer was also on the team but it wouldn't let me put two names in the list), very quickly and efficiently putting up an ad and sourcing a good tenant. They were ...
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Comment on agent fees
Fees were reasonable and in line with norms for this type of business.
Was this helpful? Yes
By: Chase Buchanan
Jun 04, 2018
View all comments (1)
Hi David, Thank you for your lovely review. We're glad we could help you have such a positive experience letting your property and are looking forward to working with you again! ...

“ Impressive!... ”

May 23,2018
Minithumbup
By: 'CJHeine'
May 23,2018
1 people found
this helpful
The first time I dealt with Sarita was when she called me to discuss a property that I didn't like - to advise me that the next property I was going to view contained the same features I did not like. Her intuition was ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chase Buchanan
May 31, 2018
View all comments (1)
Hi, What a lovely review! It's fantastic to hear that Sarita steered your journey in a more positive direction, leading to not 1 but 3 properties suiting your requirements. Should you need any further assistance please do not hesitate to call! ...

“ Excellent Service... ”

May 16,2018
Minithumbup
By: 'Laura'
May 16,2018
0 people found
this helpful
The team at Chase Buchanan are very professional and have a strong understanding of the current rental market. They marketed my flat well with excellent photos and suggested a price that would attract the right sort of tenants. Jenna kept me up to date with ...
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Comment on agent fees
Competitive with other agents in the area.
Was this helpful? Yes
By: Chase Buchanan
May 30, 2018
View all comments (2)
Hi Laura, Thanks a lot for leaving a review. We are happy to have found you such suitable tenants. Should you need anything from us please do not hesitate to get in touch! ...

“ Great, Professional, Efficient Service... ”

May 16,2018
Minithumbup
By: 'Zoltan'
May 16,2018
0 people found
this helpful
Great Service. Viewing: well organised, no delays, no glitches, no surprises. Jenna was professional and answered all my questions. Lettings negotiation: Process was smooth. Jenna was very efficient handling my case. I placed my offer and a couple of hours later the referencing process was ...
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Comment on agent fees
Agent fees are fair. I was charged more for worse service in the past by other agents.
Was this helpful? Yes
By: Chase Buchanan
May 30, 2018
View all comments (2)
Hi Zoltan, It's great to hear that you had such a positive experience with us, as we knew you would! It's also good to know that you found all parts of the process straightforward. We wish you every happiness in your new home! ...

“ Easy to have business with... ”

May 15,2018
Minithumbup
By: 'Kristine Stekerhofa-Benmansore'
May 15,2018
0 people found
this helpful
Our agent Jenna was absolutely briliant! Very professional, helpfull and easy to deal with. Lovely personality. Both her and Manager for the brunch ( sorry i don't remember his name) helped us with our enquiry. Thank you guys and thanks you Jenna!!! We moving in ...
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Comment on agent fees
I would say same as in all industry
Was this helpful? Yes
By: Chase Buchanan
May 16, 2018
View all comments (1)
Hi Kristine, What a lovely review! We're glad your super happy and hope that you settle well into your new home. Please do not hesitate to contact us should you need to! ...

“ Excellent experience finding a rental property in Isleworth area... ”

May 15,2018
Minithumbup
By: 'Sam'
May 15,2018
0 people found
this helpful
We had a positive experience identifying and viewing rental properties through Chase Buchanan in the Isleworth/St. Margarets area. Abdul and Jenna were both very helpful and attentive to matching our requirements to properties in the area and viewings were set up as conveniently as ...
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Comment on agent fees
Total tenancy fees for my wife and I was £400. This is acceptable and the process of filling out reference information and contract signing was straightforward and all done online.
Was this helpful? Yes
By: Chase Buchanan
May 16, 2018
View all comments (1)
Hi Sam, Thank you for taking the time to leave us a review. It is fantastic to hear that the process was 'seamless' for you thanks to our dream team of Jenna and Abdul. We wish you every happiness in your new home! ...

“ Excellent Service... ”

May 06,2018
Minithumbup
By: 'Rajesh Dsa'
May 06,2018
0 people found
this helpful
Wonderful experience and efficieny from an end to end process perspective, Jenna and the entire branch excel at what they do and I wish them all the success....
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Comment on agent fees
Average
Was this helpful? Yes
By: Chase Buchanan
May 16, 2018
View all comments (1)
Hi Rajesh, Thank you very much for your lovely review., we're glad that we could make the renting process a smooth one for you. Should you need any further assistance please do not hesitate to contact us. Warm regards, Chase Buchanan. ...

“ Very efficient throughout... ”

Apr 25,2018
Minithumbup
By: 'Hillcawthorne'
Apr 25,2018
0 people found
this helpful
We were coming from overseas to restart our lives in the UK and therefore this added complexities. However, Jenna handled these like a pro - she was happy to communicate with us by email throughout and be flexible in viewing times (and even got there ...
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Was this helpful? Yes
By: Chase Buchanan
Apr 25, 2018
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Hi, Thank you very much for your lovely review. It's fantastic to know that Jenna's updates and professionalism helped make the whole process of moving to the UK that much easier. Should you need any further assistance please do not hesitate to contact us! ...

“ Great service... ”

Apr 24,2018
Minithumbup
By: 'Winston'
Apr 24,2018
0 people found
this helpful
Jenna is very efficient. She's always quick and informative on updating the situation. I founds dealing with her is very pleasant....
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Was this helpful? Yes
By: Chase Buchanan
Apr 25, 2018
View all comments (1)
Hi Winston, Thank you for your lovely comments about Jenna. We're glad we could assist you with letting your property. Should you need any further assistance please do not hesitate to contact us! ...

“ Efficient and responsive... ”

Apr 17,2018
Minithumbup
By: 'Julia'
Apr 17,2018
0 people found
this helpful
Very positive experience. They just get things done quickly and efficiently. Feel reassured to have them to look after my house. Happy landlord here!...
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Comment on agent fees
Not the cheapest, but worth it.
Was this helpful? Yes
By: Chase Buchanan
Apr 17, 2018
View all comments (1)
Hi Julia, Thanks a lot for your review. It's great to hear that you feel reassured being looked after by us! If you need anything at all please do not hesitate to contact us. Thanks again. ...

“ Fast acting and good communication... ”

Mar 20,2018
Minithumbup
By: 'Aman'
Mar 20,2018
0 people found
this helpful
Thank you to Sarita and Jenna who were very helpful with flat viewings. You communicated with me everyday & kept me up to date. You organised so many viewings and came across as organised and conscientious. Thank you....
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Was this helpful? Yes
By: Chase Buchanan
Mar 24, 2018
View all comments (1)
Hi Aman, Thank you very much for taking the time to leave a review. We are happy to hear that you received such a great service from our lettings team. Should you need any further assistance please do not hesitate to get in touch! ...
Mar 15,2018
Minithumbup
By: 'Sam'
Mar 15,2018
0 people found
this helpful
Whilst looking to relocate, we got in contact with Chase Buchanan about several properties. Sarita initially dealt with us and was approachable and extremely helpful on the get-go. From taking our initial enquiry about one property, she then arranged for us to view 3 properties in ...
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Was this helpful? Yes
By: Chase Buchanan
Mar 24, 2018
View all comments (1)
Hi Sam, Thanks a lot for your review. It's great to hear that Sarita assisted you so well with your search and that it was stress free for you! We wish you every happiness in your new home and should you need any further assistance please do not hesitate to contact us. ...
Mar 04,2018
Minithumbup
By: 'SHARMILA'
Mar 04,2018
1 people found
this helpful
Really pleased with the interaction with Jenna in finding us tenants in the usually dull time of Christmas. Thanks very much!!...
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Was this helpful? Yes
By: Chase Buchanan
Mar 14, 2018
View all comments (1)
Dear Sharmila, We are glad to hear that Jenna found you your tenants and thank you for posting your review. Hope to be of service again next time. Warm regards, Chase Buchanan ...
Mar 01,2018
Minithumbup
By: 'EV'
Mar 01,2018
1 people found
this helpful
Absolutely pleased with Chase to have gone through another wonderful experience finding a second rental property. Many thanks Sarita for helping us find a good one in a very short time. We are happy to move in our new home....
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Was this helpful? Yes
By: Chase Buchanan
Mar 14, 2018
View all comments (1)
Hi EV, We are very pleased to hear that you have used Chase Buchanan again and are happy with your new home. Many thanks for posting your 5 star review and if you need us again, please let us know. Kind regards, Chase Buchanan ...
Mar 01,2018
Minithumbup
By: 'Fahad'
Mar 01,2018
1 people found
this helpful
Sarita was helpful, approachable, and easy to get along with when first encountering her. Initially, we rang to book an appointment for one property and she then recommended other properties based on location and price range. She allowed for us to meet her with a ...
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Was this helpful? Yes
By: Chase Buchanan
Mar 14, 2018
View all comments (1)
Hi Fahad Thank you very much for taking the time to comment on your recent experience with Sarita, we are really pleased to hear that she found you your new home and made the process stress free for you. We hope you are enjoying it and if you need us again, we would be delighted to help. Warm regards, Chase Buchanan ...
Mar 01,2018
Minithumbup
By: 'Vinod'
Mar 01,2018
1 people found
this helpful
Thanks Sarita - Proactive, Helpful and to the point. ! We had been associated with Chase for almost 3 years now and you guys are brilliant. Thanks...
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Comment on agent fees
Nope, i feel there should be some consideration for existing clients vs new clients.. we had to pay same processing fee every-time
Was this helpful? Yes
By: Chase Buchanan
Mar 15, 2018
View all comments (1)
Hi Vinod, Thank you for your review and I am pleased to hear Sarita was proactive and helpful. It is also great to hear that we have helped secure you another home and in relation to our fees I have taken on board your comments and it has been duly noted. Please understand we do get a lot of our existing tenants stay and upsize with us and we have to be seen to be fair and continuous throughout and we do really appreciate your continued custom. You of course will receive the same high level ...
Feb 21,2018
Minithumbup
By: 'Karen'
Feb 21,2018
0 people found
this helpful
Excellent service as always but didn't get constant updates apart from that , am very happy. Thank you very much...
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Comment on agent fees
Goodish
Was this helpful? Yes
By: Chase Buchanan
Mar 14, 2018
View all comments (1)
Hi Karen, Thanks for your kind review, it's good to hear that you found the service excellent from Abdul and we would be delighted to help again in the future. Warm regards, Chase Buchanan ...
Feb 20,2018
Minithumbup
By: 'Carol Roberts'
Feb 20,2018
0 people found
this helpful
Jenna, thanks for all your hard work to help us find our next rental property. Fantastic job, we certainly felt that you always went the extra mile to look out for us....
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Comment on agent fees
The agents fees were reasonable given the service we received, but we felt very let down by the concierge service and the confusion that ensued when the contract was drawn up in 2 separate names with 2 separate fees being required to be paid. This was frustrating and caused us endless discussions with the concierge team which need not have been required had Chase Buchanan issued us with a standard joint contract.
Was this helpful? Yes
By: Megan Lunn
Feb 20, 2018
View all comments (1)
Hi Carol, Thank you for your feedback. I'm sorry to hear you were dissatisfied with the service you received from my department. I've had a look into your concerns here with the team – the contract you received is jointly & severally liable however was sent out once to each named individual as we require each party to sign the contract. The fee for the contract was split equally between the named parties as standard practice – I'm sorry this caused confusion but we are able to change ...
Feb 20,2018
Minithumbup
By: 'Dayo'
Feb 20,2018
1 people found
this helpful
Excellent service as usual and Jenna was consistent and gave a professional service. Good service, constant updates, all round good job...
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Comment on agent fees
Good fee as usual
Was this helpful? Yes
By: Chase Buchanan
Feb 20, 2018
View all comments (1)
Hi Dayo, Thanks a lot for leaving your review. It's great to hear that you felt you received a great service from Jenna and felt supported throughout the process. Should you need any further assistance please do not hesitate to contact us! ...
Feb 06,2018
Minithumbup
By: 'Graham'
Feb 06,2018
1 people found
this helpful
Process was quick and painless and rental was achieved extremely quickly. At all times the approach was professional. Local knowledge and pricing was on the mark....
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Comment on agent fees
Agreed Agents Fees were fine.
Was this helpful? Yes
By: Chase Buchanan
Feb 08, 2018
View all comments (1)
Hi Graham, Thank you for your review. I am so glad that the rental process was quick and painless and that you were very happy with the service you received. Should you need any further assistance please do not hesitate to contact us! ...
Jan 31,2018
Minithumbup
By: 'M.M.'
Jan 31,2018
0 people found
this helpful
Thanks for helping us find our simple and spacious accommodation. Wishing all the best for your agency. And Cheers mate!...
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Was this helpful? Yes
By: Chase Buchanan
Feb 05, 2018
View all comments (1)
Hi, Thank you for leaving us a great review, we wish you every happiness in your new home! ...
Jan 29,2018
Minithumbup
By: 'Pavlo&Irina'
Jan 29,2018
1 people found
this helpful
Absolutely proffesional and diligent team.Very good service,extremely helpful and friendly advisors.Thank you very much Abdul and Sarita!Would recommend....
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Was this helpful? Yes
By: Chase Buchanan
Jan 30, 2018
View all comments (1)
Hi, Thank you very much for your lovely comments. We're glad that Abdul and Sarita supported you throughout the process and that you would recommend us. Should you need anything please do not hesitate to contact us. ...
Jan 29,2018
Minithumbup
By: 'giacomo'
Jan 29,2018
1 people found
this helpful
thanks jenna for always being patient with me I'm sorry for the ignorance of the rules of london thanks again for everything by all my family...
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Comment on agent fees
very good
Was this helpful? Yes
By: Chase Buchanan
Jan 30, 2018
View all comments (1)
Hi Giacomo, Thank you for your review and I'm glad we could assist you with the daunting process of renting in the area for the first time. Should you have any further questions please do not hesitate to contact us. ...
Jan 28,2018
Minithumbup
By: 'Irina'
Jan 28,2018
1 people found
this helpful
Jenna has been very helpful and proactive. She took care of all necessary arrangements to find good tenants for my rental property. Friendly and approachable, Jenna has exceeded all expectations....
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Comment on agent fees
Very good, competitive.
Was this helpful? Yes
By: Chase Buchanan
Jan 30, 2018
View all comments (1)
Hi Irina, We really appreciate you taking the time to leave a review and its fantastic to know you were more than happy with the service you received. Should you need anything else please do not hesitate to contact us! ...
Jan 26,2018
Minithumbup
By: 'Rebecca'
Jan 26,2018
1 people found
this helpful
I had an extremely positive experience with chase. Jenna went above and beyond and was always happy to answer my questions. I would absolutely recommend chase and I can't thank them enough for finding the right home for me and my family....
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Was this helpful? Yes
By: Chase Buchanan
Jan 30, 2018
View all comments (1)
Hi Rebecca, Thank you so much for your lovely comments, its great to hear that you had such a positive experience with Jenna and we found you a home suited to you and your family. Should you need any assistance in the future please do not hesitate to contact us! ...
Jan 25,2018
Minithumbup
By: 'Maria'
Jan 25,2018
1 people found
this helpful
I had a very rewarding expirence with Chase Buchanan. I apreciate Abdul hard work and commitment to finding tenants and helping me with any issues as a landlord, always honest. I highly recommend and I will use it in the future....
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Was this helpful? Yes
By: Chase Buchanan
Jan 26, 2018
View all comments (1)
Hi Maria, Thank you very much for your review. It's great to hear that Abdul of course supported you throughout the process and that you would use us again. Should you need anything in the meantime please do not hesitate to contact us! ...
Jan 18,2018
Minithumbup
By: 'Peter Sherwen'
Jan 18,2018
2 people found
this helpful
I was very pleased to meet Abdul and to receive his friendly and professional advice about the lettings process and to secure the tenancy I was looking for...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Chase Buchanan
Jan 19, 2018
View all comments (1)
Hi Mr Sherwen, Thank you for taking the time to write a review. It's great to hear that you felt supported throughout the rental process and that Abdul secured you your ideal tenancy. Should you need anything please do not hesitate to contact us and we wish you lots of happiness in your new home! ...
Areas covered
  • TW7
  • TW5
  • TW3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £285,000
  • Max: £825,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
42 1 69 4 15 0 7 0 2 1

Fees

No fees set.
Last updated at 10:42 AM 30/08/2016 by Fiona Oakley

Complaints Procedure

No procedure set.
Last updated at 10:42 AM 30/08/2016 by Fiona Oakley

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