Chase Buchanan - Isleworth, TW7

172 reviews 4.9/5 rating
  • 91% valuation accuracy
  • 97% recommend
  • 94% fee satisfaction
Isleworth, in recent years has fast become one of the places to live in the immediate area. It has always been one of those hidden gems. In more recent times people have become aware of the locations convenience with fantastic road and railway links in and out of town. With eclectic properties ranging from Georgian townhouses on the banks of the River Thames to contemporary modern gated developments, there is something for everyone. We�ve worked hard to grow our market share in Isleworth ov Read full description...er the years and with our network of offices in the surrounding areas which have afforded us a reputation as a company that can achieve record prices along with a first class service. Please pop into the office and see what the team can do for you. Steven Crane, Sales Manager Abdul Miah, Lettings Manager
Chase Buchanan

7 Odeon Parade, 480 London Road Isleworth
Middlesex
TW7 4DE

020 8758 1755
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Properties for Sale
Properties to Rent

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“Excellent experience...”

Oct 22,2018
Minithumbup
By: 'Slavka'
Oct 22,2018
0 people found
this helpful
I would like to thank Jenna and Abdul for helping us to find the property matching our criteria. They are very proactive and proffesional. I would definitely recommend them and rent the property from Chase Buchanan in the future....
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Comment on agent fees
Fees are competitive.
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“Very Good...”

Oct 22,2018
Minithumbup
By: 'Malla'
Oct 22,2018
0 people found
this helpful
Chase Buchana I have known from Abdul last 4 year and his is Very good at communication suggestions and action....
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“Excellent personalised service...”

Oct 20,2018
Minithumbup
By: 'Bimal'
Oct 20,2018
0 people found
this helpful
Both Abdul and Jenna demonstrated exceptional customer service when I was looking for a place to rent and found the right place for me and my family....
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“Excellent in every respect...”

Oct 20,2018
Minithumbup
By: 'vanquish'
Oct 20,2018
0 people found
this helpful
Abdul and Jenna could not have been more helpful. Renting a property can be a minefield but Abdul and Jenna set out the process clearly and provided all the support along the way. They had excellent knowledge of the local area and were always on ...
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Comment on agent fees
Agents fees seemed reasonable to me and were clearly explained upfront
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“Made life easier...”

Oct 18,2018
Minithumbup
By: 'Andy P'
Oct 18,2018
1 people found
this helpful
Moving home can be a stressful business but Abdul and Jenna removed as much of the stress as possible, kept me in the loop and really made the effort to get me a good deal. Great to work with people who actually care!...
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Comment on agent fees
Reasonable
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“Great service...”

Oct 17,2018
Minithumbup
By: 'Deep'
Oct 17,2018
1 people found
this helpful
Have dealt with this agent for a few years now and I have to say they never disappoint me in the service they provide. Great work from Abdul and Jenna and will be using them again....
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Comment on agent fees
Good
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By: Chase Buchanan
Oct 17, 2018
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Hi Deep, Thanks a lot for leaving this lovely review. It is a pleasure to work with you and we look forward to assisting you again in the future! ...

“Excellent service....”

Oct 16,2018
Minithumbup
By: 'JW'
Oct 16,2018
1 people found
this helpful
Very helpful and able to sort out any queries regarding the property. Communication was good. Very friendly and knowledgeable. Would definitely recommend....
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Comment on agent fees
Good
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By: Chase Buchanan
Oct 17, 2018
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Hi JW, Many thanks for taking the time to write us a review. It is great to hear that our lovely team communicated well with you throughout the process and that as a result you would recommend our service - which speaks for itself. Thanks again and all the best in your new home! ...

“Number 1 agent for me...”

Oct 16,2018
Minithumbup
By: 'R Brar'
Oct 16,2018
1 people found
this helpful
A big thank you to Abdul and Jenna for renting my property - efficient, organised and all around a great team....
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Comment on agent fees
Good
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By: Chase Buchanan
Oct 17, 2018
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Hi Mrs Brar, It's fantastic to hear such great feedback and that the efficiency and organisation of our team shines through! Should you need any further assistance please do not hesitate to get in touch! ...

“Great...”

Oct 15,2018
Minithumbup
By: 'Andrea Seabrook'
Oct 15,2018
1 people found
this helpful
Jenna was perfect. Very friendly, personable and easy to talk to. She is a credit to the team and the company...
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Comment on agent fees
The agent fee is way too high and unnecessary. This will put off future customers as most agent fees are way less
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By: Chase Buchanan
Oct 17, 2018
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Hi Andrea, Thank you for taking the time to leave a review and its great to hear that you experienced Jenna's top class service! We appreciate that our fees may not be the cheapest, but we do pride ourselves in being great value for money and hope that your experience with us would encourage you to return to us should you need any assistance in the future. Thanks again for your feedback and we wish you every happiness in your new home! ...

“Excellent experience...”

Oct 15,2018
Minithumbup
By: 'Parminder sekhon'
Oct 15,2018
1 people found
this helpful
Abdul and the team at CB made the whole experience easy and hassle free. Good communication and couldn't ask for more....
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Comment on agent fees
As expected
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By: Chase Buchanan
Oct 17, 2018
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Hi Parminder, Thank you for taking the time to leave a review. A hassle free let is always our aim and we're glad that we found you a suitable property. We wish you every happiness in your new home! ...

“Professional and a pleasure to deal with...”

Oct 15,2018
Minithumbup
By: 'Mrs Shah'
Oct 15,2018
1 people found
this helpful
Abdul and Jenna secured my tenants for a house I am renting in Hounslow. The whole process was efficient and professional and I would have no hesitation in recommending them. I am delighted with the tenants and being a Landlord feel re-assured that my property ...
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Comment on agent fees
The fees are extremely competitive
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By: Chase Buchanan
Oct 17, 2018
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Hi Mrs Shah, What a lovely review! It's great to know that you are re-assured your property is in the best hands and it speaks volumes that you would be happy to recommend us. Thank you again for the lovely review and if you need any further assistance please do not hesitate to get in touch! ...

“Great sevice...”

Oct 12,2018
Minithumbup
By: 'Dave'
Oct 12,2018
1 people found
this helpful
Having bought my flat from Kris a little over a year go and been exceptionally happy with the service I received, I have now rented this property out through Jenna and Abdul. Everything about the Chase Buchanan service has been excellent and they have made ...
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Comment on agent fees
Not the cheapest, but great value for money
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By: Chase Buchanan
Oct 17, 2018
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Hi Dave, Thank you for taking the time to leave such a lovely review, which speaks volumes about both our sales and lettings teams. We pride ourselves in providing an all-round service and we're glad to have made the whole process an easy one for you. Should you need any further assistance please do not hesitate to contact us! ...

“5 Star Service!...”

Oct 12,2018
Minithumbup
By: 'Sangeeta Patel'
Oct 12,2018
1 people found
this helpful
Abdul and his team worked tirelessly to find me a flat - I moved in today. Thank you so much for all your hard work and for finding me the perfect home....
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Comment on agent fees
Better than most!
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By: Chase Buchanan
Oct 17, 2018
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Hi Sangeeta, Thank you for your lovely review. We wish you every happiness in your new home and should you need any further assistance please do not hesitate to contact us! ...

“Great Estate Agency Experience...”

Sep 20,2018
Minithumbup
By: 'Paula'
Sep 20,2018
1 people found
this helpful
My husband and I are extremely pleased with the service provided by Jenna and Abdul at Chase Buchanan Isleworth. Friendly, Good team, good experience! Kindest Re...
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By: Chase Buchanan
Sep 20, 2018
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Hi Paula, Thank you so much for the lovely review. It's great to know that the friendliness and experience of our team shone through. Should you need any further assistance please do not hesitate to contact us! Warm regards, Chase Buchanan ...

“Excellent till the end...”

Sep 18,2018
Minithumbup
By: 'R.E'
Sep 18,2018
1 people found
this helpful
I would like to thank Robert, Chris and Ricky for all their help and support in helping us sell and buy our dream home. Thanks guys you was brilliant....
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Comment on agent fees
Good
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By: Chase Buchanan
Sep 18, 2018
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Hi, Thank you so much for taking the time to leave a review. Its lovely to know that we have helped you find your dream home, in which we wish you every happiness! Warm regards, Chase Buchanan. ...

“Very easy to deal with...”

Sep 17,2018
Minithumbup
By: 'CBeynon'
Sep 17,2018
0 people found
this helpful
Made our move very easy and kept us informed at all times, always available to contact and always called back when they promised....
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Comment on agent fees
Average tenancy fees
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By: Chase Buchanan
Sep 18, 2018
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Hi, It's great to hear that the team made your move easy and that you felt fully informed throughout the process. We wish you every happiness in your new home and should you need any further assistance please do not hesitate to contact us! ...

“Friendly and accomodating...”

Sep 17,2018
Minithumbup
By: 'Nick'
Sep 17,2018
0 people found
this helpful
We are happy with the experience of finding our place with chase Buchanan. They were happy to wait for us to get through traffic. Professional and friendly...
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Comment on agent fees
Ok fees
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By: Chase Buchanan
Sep 18, 2018
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Hi Nick, Thank you very much for taking the time to leave a review. It is very pleasing to hear that you found our approach professional and friendly. Please let us know if we can assist you in the future. Warm regards, Chase Buchanan. ...

“Great experience...”

Sep 15,2018
Minithumbup
By: 'Yadnik Jadhav'
Sep 15,2018
0 people found
this helpful
I was helped by Jenna in the process of finding an accomodation in Isleworth. It was my first property/ house in the UK. Jenna was extremely helpful and considerate towards my needs. With her help, I could finalize an accomodation in 1 day and was able ...
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By: Chase Buchanan
Sep 17, 2018
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Hi Mr Jadhav, Thank you for leaving such a great review. We are very pleased to hear that Jenna supported you throughout the process and found you a suitable property, so quickly too! Should you need any further assistance please do not hesitate to contact us! ...

“great service...”

Sep 10,2018
Minithumbup
By: 'happy customer'
Sep 10,2018
0 people found
this helpful
Dealing with Abdul Miah and the team was great. They are professional, courteous and full of advice. As a landlord what I liked is their efforts in securing trustworthy tenants. The reason that I don't give 5 stars is that there is no such thing ...
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Comment on agent fees
Very good
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By: Chase Buchanan
Sep 17, 2018
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Thank you very much for taking the time to write us a review. It is great to hear that you felt fully supported by the team and of course that we have found you great tenants. Should you need anything else please do not hesitate to contact us! ...

“Excellent customer service...”

Sep 04,2018
Minithumbup
By: 'Sai gopal'
Sep 04,2018
0 people found
this helpful
Jenna was very diligent on searching for a property matching all my requirements. She also showed me around the area like schools, shops, roads which was very helpful for deciding on the property. She was fast in processing and diligent in communicating the progress....
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Comment on agent fees
Reasonable
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By: Chase Buchanan
Sep 05, 2018
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Thank you for taking the time to leave a review. It sounds like Jenna went above and beyond for you - as she always does! We wish you every happiness in your new home and should you need anything else please do not hesitate to contact us. ...

“A1 Service...”

Aug 29,2018
Minithumbup
By: 'Amo'
Aug 29,2018
0 people found
this helpful
Jenna was most helpful throughout the search process in finding our new tenants. The service overall was excellent and the team were super efficient....
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Comment on agent fees
Fees were very competitive
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By: Chase Buchanan
Sep 04, 2018
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Hi Amo, Thank you for leaving such a gleaming review! We really appreciate your feedback and its lovely to know that you found the service from Jenna and the team excellent. Should you need any further assistance please do not hesitate to contact us! ...

“9 Beaumont Place...”

Aug 16,2018
Minithumbup
By: 'Kieran McSweeney'
Aug 16,2018
0 people found
this helpful
Jenna and Abdul recently helped me to find a new tenant for my flat in 9 Beaumont Place. The service they provided was top notch. They were pro-active and professional throughout the process and I would highly recommend them both....
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Comment on agent fees
Fair
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By: Chase Buchanan
Aug 16, 2018
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Hi Kieran, Thanks a lot for your lovely review, its always nice to hear that you wouldn't hesitate in recommending us! Should you need any further assistance please do not hesitate to contact us! ...

“Excellent experience...”

Aug 09,2018
Minithumbup
By: 'Barry'
Aug 09,2018
0 people found
this helpful
When to rent our first flat with Chase Buchanan Iseworth and have to say Jenna and Abdul have been excellent to deal with. They have been very good with getting back to us with answers to your questions and also getting us information on what ...
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Comment on agent fees
Good
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By: Chase Buchanan
Aug 10, 2018
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Hi Barry, We pride ourselves on our customer service so its great to hear that you had constant communication from Abdul and Jenna who helped you find a suitable property. We wish you all the best in your new home! ...

“Sound...”

Aug 08,2018
Minithumbup
By: 'Stephen'
Aug 08,2018
0 people found
this helpful
Very straightforward, fair and down to earth type of letting agent who genuinely tried to get me a good deal...
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Comment on agent fees
Pretty much to be expected.
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By: Chase Buchanan
Aug 10, 2018
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Hi Stephen, Thanks a lot for leaving a review, we really appreciate your feedback and its great to hear that you were happy with the service. Should you need any further assistance please do not hesitate to contact us. ...

“Helped us make the right choice...”

Aug 07,2018
Minithumbup
By: 'Ruhina'
Aug 07,2018
0 people found
this helpful
As we searched the area, Jenna was very receptive to our needs and wants. She used this information to recommend places we would actually like to live in so as not to waste anyone's time and effort. The end result was we found a ...
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Comment on agent fees
Fees were reasonable
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By: Chase Buchanan
Aug 08, 2018
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Hi Ruhina, Thanks a lot for your review. We're so happy that Jenna found you a suitable property. Its lovely to hear that you would recommend us, please contact us should you need any further assistance at this time. ...

“Excellent...”

Jul 18,2018
Minithumbup
By: 'Paul'
Jul 18,2018
0 people found
this helpful
Jenna is amazing. She is fast and efficient is finding new tenents. I will be using them in the future without a doubt....
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Comment on agent fees
Good
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By: Chase Buchanan
Jul 25, 2018
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Hi Paul, Thank you for leaving us a review. We're happy to hear that you have experienced Jenna's wonderful service and its lovely to have returning clients. Warm regards. ...

“Honest and helpful with good advice...”

Jul 17,2018
Minithumbup
By: 'Emma & Simon'
Jul 17,2018
0 people found
this helpful
Straight away Chase Buchanan were realistic about the value of our property and were honest about market conditions so we felt - as sellers - well prepared from what to expect when selling our house. They showed the house to a number of good buyers ...
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Comment on agent fees
Reasonable fees
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By: Chase Buchanan
Jul 17, 2018
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Hi Emma & Simon, Thank you so much for taking the time to write such a lovely review. It's always nice to hear how well we have supported someone throughout the entire process - all the way from the valuation to completion. Thanks again and all the best from Chase Buchanan. ...

“Great agency...”

Jul 11,2018
Minithumbup
By: 'Andreea'
Jul 11,2018
0 people found
this helpful
It has been a great experience using Chase Buchanan and having Abdul as our agent. After an unpleasant experience the first time we started to look for a place to start our family, we were a little unsure what to expect but we couldn't ...
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Comment on agent fees
They have reasonable fees, especially considering they use an external referencing agency.
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By: Chase Buchanan
Jul 12, 2018
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Hi Andreea, We are so happy to have helped you find a home to raise a family in. Thank you for taking the time to leave a review and we hope you create many happy memories in your new home. ...

“Outstanding service...”

Jul 09,2018
Minithumbup
By: 'Sunbul'
Jul 09,2018
0 people found
this helpful
Abdul was responsible for managing our liaison with the landlord and building an agreement. He went above and beyond by using his phone to set up a conference with the landlord. He has a solution focused approach with a customer service manner that built our ...
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By: Chase Buchanan
Jul 10, 2018
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Hi Sunbul, Thank you for taking the time to leave a review. We are so happy to hear of the fantastic service you have received from Abdul and wish you all the very best with your move! ...

“Excellent service...”

Jul 08,2018
Minithumbup
By: 'Christopher'
Jul 08,2018
0 people found
this helpful
Jenna was absolutely brilliant! Efficient, reasonable, friendly and professional couldn't ask for more. We extremely grateful that we selected Chase Buchanan to find for us new home....
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By: Chase Buchanan
Jul 09, 2018
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Hi Christopher, What a lovely review! Thank you for leaving your kind words. We're really glad to have helped you find a new home and we wish you every happiness in it! ...
Areas covered
  • TW7
  • TW5
  • TW3
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £285,000
  • Max: £825,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
51 1 90 4 17 0 8 0 2 1

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 10:42 AM 30/08/2016 by Fiona Oakley

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Opening hours


  • Monday: 08:45 - 18:30
  • Tuesday: 08:45 - 18:30
  • Wednesday: 08:45 - 18:30
  • Thursday: 08:45 - 18:30
  • Friday: 08:45 - 18:00
  • Saturday: 09:30 - 16:30
  • Sunday: Closed

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