95% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
95% lettings fee satisfaction
Isleworth, in recent years has fast become one of the places to live in the immediate area. It has always been one of those hidden gems. In more recent times people have become aware of the locations convenience with fantastic road and railway links in and out of town. With ...
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Isleworth, in recent years has fast become one of the places to live in the immediate area. It has always been one of those hidden gems. In more recent times people have become aware of the locations convenience with fantastic road and railway links in and out of town. With eclectic properties ranging from Georgian townhouses on the banks of the River Thames to contemporary modern gated developments, there is something for everyone. We£ve worked hard to grow our market share in Isleworth over the years and with our network of offices in the surrounding areas which have afforded us a reputation as a company that can achieve record prices along with a first class service. Please pop into the office and see what the team can do for you.
Steven Crane, Sales Manager
Abdul Miah, Lettings Manager
Steven Crane, Sales Manager
Abdul Miah, Lettings Manager
Latest Reviews
21st Sep 2019
reviewed by 'Michael Goodwin'
16th May 2019
reviewed by 'Laura'
5th Apr 2019
reviewed by 'Mel J'
18th Feb 2019
reviewed by 'Wati'
6th Feb 2019
reviewed by 'Stephanie'
Opening Hours
Address
Chase Buchanan
7 Odeon Parade, 480 London Road
Isleworth
Middlesex
TW7 4DE
020 8758 1755
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 100% | £265,000 | £825,000 |
| Lettings | 96% | 95% | £875 | £2,550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 68 | 1 | 114 | 4 | 19 | 0 | 10 | 2 | 2 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Overall
Overall
Latest Properties
No Properties
Sep 21,2019
Sep 21,2019
0
people found
this helpful
this helpful
After an achievable Exchange/Completion date lack of imputes by my Solicitor in chasing documents started making these dates a serious impossibility. I contacted Ricky and he got involved in with all parties and acted as an intermediary keeping me updated. After the lack of ...
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Sep 23, 2019
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(1)
Hi Michael,
Thank you for taking the time to leave us a lovely review. We are delighted to have reached completion and it's fantastic to hear that you received such a great service from Ricky. Should you need any further assistance please do not hesitate to get in touch!
Warm regards,
Chase Buchanan ...
Aug 15,2019
Aug 15,2019
0
people found
this helpful
this helpful
The team worked tirelessly to sell our property in potentially difficult conditions (Brexit uncertainty) and eventually achieved a good result. Special mention to Amy, who in particular put in a lot of hard work and managed to achieve the sale. Also charged reasonable fees compared ...
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Sep 20, 2019
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(1)
Hi Tim,
Thank you very much for leaving such a lovely review. We are delighted Amy secured the sale for you and provided you with a fantastic service.
Should you need any further assistance please do not hesitate to get in touch!
Warm regards,
Chase Buchanan. ...
May 16,2019
May 16,2019
0
people found
this helpful
this helpful
Ricky has been fantastic all though this stressful process. He has such integrity and promised the flat would be taken offline as soon as I put the offer in. He kept his word, he also liaised well between vendor and myself, keeping everyone happy....
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May 16, 2019
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Hi Laura,
Many thanks for leaving such a lovely review. We are are delighted to get you to exchange and wish you every happiness in your new home!
Warm regards,
Chase Buchanan. ...
Apr 05,2019
Apr 05,2019
0
people found
this helpful
this helpful
Abdul has been instrumental in finding us high quality tenants to reside in our home while we are abroad for a few years. From the moment we engaged Abdul, he has been very responsive to all requests and responded to queries efficiently and quickly. He ...
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Comment on agent fees
Fees were fair considering the quality of service.
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Apr 05, 2019
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(1)
Hi Mel,
Many thanks for taking the time to write a review. It is great to hear of the fantastic service you have received from Abdul, based heavily on clear communication.
It is our pleasure to have helped you rent out your property, and please do get in touch should you need any assistance in the future! ...
Feb 18,2019
Feb 18,2019
1
people found
this helpful
this helpful
Recently purchased a property through this estate agent. Both Ricky and Kris have been a pleasure to deal with. Kris has been very generous with his viewing time with me to ensure I got everything I needed as a buyer. Ricky has a lot of ...
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Feb 18, 2019
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(1)
Hi Wati,
Many thanks for taking the time to leave your review. It's fantastic to hear that you received such a great service from both Ricky and Kris, and the fact that you will be looking to use our services again in the future speaks for itself.
We wish you every happiness in your new home and look forward to being of assistance in the future! ...
Feb 06,2019
Feb 06,2019
0
people found
this helpful
this helpful
The properties listed to me were of the correct specifications, with a nice amount of documentation about the property/floor plans on the Chase Buchanan brochures. Abdul who I met first was very professional/friendly and gave good advice about things which would make us ...
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Comment on agent fees
The fees were similar to what was quoted from other companies.
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Feb 07, 2019
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(1)
Hi Stephanie,
Thank you for your lovely review. Jenna and Abdul work hard to make the renting process as seamless as possible, so it is great to hear that you had such a positive experience with us.
Should you need any further assistance please do not hesitate to get in touch! ...
Feb 02,2019
Feb 02,2019
0
people found
this helpful
this helpful
So grateful that we found our family home through Chase Buchanan Isleworth. Jenna was one of the nicest agents we have ever met and our whole experience with the company was very pleasant. Would highly recommend this agency to anyone....
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Comment on agent fees
very reasonable
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Feb 04, 2019
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(1)
Hi Agota,
Many thanks for your lovely review. We are happy to have helped you find a suitable home for your family and wish you every happiness in it!
Warm regards,
Chase Buchanan. ...
Jan 31,2019
Jan 31,2019
1
people found
this helpful
this helpful
Jenna was efficient, quick and overall 10/10. Couldn't of been better! Made the stress of moving exciting and very easy....
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Comment on agent fees
Good
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Jan 31, 2019
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(1)
Hi Jess,
Thank you for your lovely review. We are aware moving can be very stressful so its great to hear that Jenna made the process a lot easier for you. We wish you every happiness in your new home! ...
Jan 31,2019
Jan 31,2019
1
people found
this helpful
this helpful
I would highly recommend Jenna as an agent. Excellent service and made the process so simply for me. Thanks Jenna!...
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Comment on agent fees
Good
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Feb 01, 2019
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(1)
Hi,
Thank you for taking the time to leave such a lovely review. Jenna provides fantastic customer service and we're glad that you had such a positive experience with us.
Warm regards,
Chase Buchanan. ...
Jan 07,2019
Jan 07,2019
0
people found
this helpful
this helpful
Abdul and Jenna have been handling my properties for just over 2 years . As well as being extremely professional they always add that personal touch and offer the best advice and service . I only need to sit back and they take the weight off my shoulders
...
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Comment on agent fees
Goodbye
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Jan 21, 2019
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(1)
Hi Ms Sharma,
Thanks a lot for your lovely review. It is a pleasure to assist you and we are thankful for your continued support and custom.
Warm regards,
Chase Buchanan. ...
Dec 18,2018
Dec 18,2018
0
people found
this helpful
this helpful
A big thank you to Abdul and Jenna for finding my family a property - efficient, organized and a great team....
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Comment on agent fees
Good
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Yes
Dec 20, 2018
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(1)
Hi,
Many thanks for your lovely review, we wish you every happiness in your new home!
Warm regards,
Chase Buchanan ...
Dec 03,2018
Dec 03,2018
0
people found
this helpful
this helpful
We went with CB to rent our property out recently and have been pleased with the service. They were accommodating on fees and found us a Tennants quickly. We would recommend to others and use again in future!...
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Dec 06, 2018
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Hi,
Many thanks for your glowing review. It's always great to hear that we found suitable tenants in a timely manner.
Please do get in touch should you need our help again! ...
Dec 03,2018
Dec 03,2018
0
people found
this helpful
this helpful
VERY GOOD SERVICE. MANAGED MY PROPERTY UNTIL JULY 2018 AND I WOULD HAPPILY USE THEIR SERVICE AGAIN.
WELL DONE GUYS...
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Comment on agent fees
GOOD
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Dec 06, 2018
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(1)
Hi,
Thank you for taking the time to leave review and your fantastic comments about the service received.
Please do get in touch should you need our assistance in the future. ...
“From first engagement, Chase Buchanan have been professional, organised, courteous and straight talking....”
Nov 30,2018
Nov 30,2018
0
people found
this helpful
this helpful
After being severely let down by another agent, I needed to be very careful in selecting a new one.
Jenna and Abdul have been outstanding in providing an excellent level of customer service, executed everything they said they would and supportive in securing tenants for ...
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Comment on agent fees
CB are not the cheapest, but I feel the value for money is spot on.
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Dec 06, 2018
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Hi Dean,
Many thanks for your review. It's great to hear how highly you speak of the service you received, we certainly do have a great team!
Should you need any assistance in the future please do get in touch. ...
Nov 30,2018
Nov 30,2018
0
people found
this helpful
this helpful
My overall experience with 5 Star Agency Chase Buchanan has been fantastic.
Jenna, who showed and told me about the apartment, did it in an exhaustive and satisfactory way, she helpful :) I would highly recommend it....
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Dec 06, 2018
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Hi Darek,
What a lovely 5* review! Jenna always goes above and beyond so its great to hear that you found her so helpful.
Should you need any further assistance please do get in touch! ...
Nov 30,2018
Nov 30,2018
0
people found
this helpful
this helpful
Fast and professional service which helped me find exactly what I was looking for. I would highly recommend. Thank you Jenna McCann....
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Dec 06, 2018
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(1)
Hi Tomasz,
Thank you for leaving us a review. We're glad to have helped you find exactly what you were looking for, and wish you every happiness in your new home! ...
Nov 30,2018
Nov 30,2018
0
people found
this helpful
this helpful
Jenna and Abdul were very professional from start to finish. I would highly recommend this estate agent and I will be using them in the future....
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Comment on agent fees
Good
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Dec 06, 2018
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(1)
Hi,
Thank you for taking the time to leave a review, it's always great to hear that a landlord will be using us again in the future, repeat business speaks for itself!
We look forward to working with you again. ...
Nov 30,2018
Nov 30,2018
0
people found
this helpful
this helpful
The services received from Chase Buchanan was far superior then the other agents I have dealt with and really put my faith back in agents. They were very calm and any communication was clear and accurate.
Very good guys and I will definitely be using ...
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Dec 06, 2018
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Hi Tasha,
Many thanks for your lovely review. We believe strongly in clear and honest communication so we're glad that you enjoyed your experience with us.
Please do get in touch should you need any further assistance. ...
Nov 30,2018
Nov 30,2018
0
people found
this helpful
this helpful
Really great service. Had been let down by other agents previously so was slightly apprehensive before hand. But Jenna was fantastic and put my mind at ease right away. Can't really recommend Jenna highly enough!!...
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Comment on agent fees
Agent fees seem more than fair for the service I received. Really great stuff all round in all honesty.
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Dec 06, 2018
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Thank you Gary for your lovely review! It is great to hear that we could restore your faith in agents, Jenna certainly provides some of the best customer service around.
Should you need any further assistance please do get in touch! ...
Nov 29,2018
Nov 29,2018
1
people found
this helpful
this helpful
Very professional service from both Abdul and Jenna who go the extra mile when finding the right tenants with great support and assistance!
We have used many agents in the past which did not quite provide the great quality and service as Chase Buchanan. We ...
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Comment on agent fees
Good
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Nov 30, 2018
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(1)
Hi,
Many thanks for leaving such a lovely review. Abdul and Jenna take a lot of pride in the service they offer, so we're glad that we could successfully assist you for a second time.
Please get in contact should you need any further assistance. ...
Nov 27,2018
Nov 27,2018
1
people found
this helpful
this helpful
Have used many estate agents nationwide , but since the time I got in touch with Chase Buchanan at London road branch , isleworth we did not find any reason to look further
We already got two tenancies with this branch in particular and now looking forward ...
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Good
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Nov 27, 2018
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(1)
Hi Nav,
What a lovely review! Jenna and Abdul make a great team and its great to know that we have assisted and supported you through soon to be three lets.
Thank you for taking the time to leave such positive feedback, and do get in touch should you need any further assistance at this time. ...
Nov 27,2018
Nov 27,2018
0
people found
this helpful
this helpful
Many thanks to Abdul and Jenna for all their hard and professional work in letting both our flat and house. Well presented property details and plenty of viewings....
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Comment on agent fees
Reasonably priced fees.
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Nov 27, 2018
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Hi Gareth,
Many thanks for your great review. It's fantastic to know that we have secured not one, but two sets of tenants for you!
Should you need any further assistance please do not hesitate to contact us! ...
Nov 25,2018
Nov 25,2018
1
people found
this helpful
this helpful
A professional service that far exceeded my expectations based on my previous experience with other agents. Both Jenna and Abdul were on top of everything and were patient and helpful at every stage. There were a few blips by third parties but they were dealt ...
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Comment on agent fees
In my opinion, agent's fees are crippling and prohibitive for most but given that Chase Buchanan's fees were competitive and I appreciate the offer they gave me.
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Nov 26, 2018
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(1)
Hi,
Many thanks for taking the time to leave a review. It's great to hear of the fantastic service that you received from Jenna and Abdul and that they managed to eliminate any issues we potentially faced when letting your property. We appreciate your comments regarding the fees and we hope that you deem the service you received as good value for money.
Should you need any further assistance please do not hesitate to get in touch!
Warm regards,
Chase Buchanan ...
Nov 22,2018
Nov 22,2018
0
people found
this helpful
this helpful
Jenna was very friendly and helpful when showing us around properties and the signing process afterwards all went smoothly and efficiently, I especially liked the system for referencing....
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Comment on agent fees
Reasonable
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Nov 23, 2018
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Hi Michael,
Many thanks for your review. It's lovely to hear your comments about Jenna and also that you found the referencing process a smooth one.
We wish you every happiness in your new home! ...
Nov 20,2018
Nov 20,2018
1
people found
this helpful
this helpful
Excellent service in a tight time frame with the team being very helpful filling our flat quickly with new tenants. Very Happy with the service provided...
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Comment on agent fees
Reasonable
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Nov 20, 2018
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Hi Rupert,
Many thanks for leaving us a review. We're glad that we could assist you with quickly finding new tenants.
Should you need any assistance in the future please get in touch! ...
Nov 20,2018
Nov 20,2018
0
people found
this helpful
this helpful
I've had a wonderful and positive experience with Chase Buchanan who have helped me secure a flat as per my requirements within 3 days. Appreciate the help from Jenna Mc Cann and Abul Miah who responded quickly to my requirements . its been a wonderful experience and ...
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Nov 21, 2018
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Hi Keith,
Thanks a lot for your lovely review. It's great that we managed to find you something so quickly and we wish you every happiness in your new home! ...
Nov 19,2018
Nov 19,2018
1
people found
this helpful
this helpful
The service we have had has been second to none. All enquiries are handled with efficiency professionalism and integrity. We have always felt in good hands with people that know what they are doing....
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Comment on agent fees
You get what you pay for.
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Nov 19, 2018
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Hi,
Thank you so much for writing us such a lovely review. It's great to hear how impressed you were with our service.
Should you need any further assistance please do not hesitate to get in touch! ...
Nov 19,2018
Nov 19,2018
1
people found
this helpful
this helpful
Being new to letting our property, my husband and I were very cautious in choosing an estate agent to market our property and represent us. From the start, Abdul and Jenna instilled confidence in their abilities and trust that our property was as valuable to ...
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Comment on agent fees
Competitive fees.
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Nov 19, 2018
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Hi Karen,
Many thanks for your gleaming review! It's fantastic to hear such great feedback, especially not only relevant to branch but our lovely concierge team too. We certainly look forward to helping you further with your next tenancy and please do not hesitate to contact us should you need anything in the meantime.
Warm regards,
Chase Buchanan. ...
Nov 19,2018
Nov 19,2018
0
people found
this helpful
this helpful
I've rented my property with Chase Buchanan for over 10 years, Their service has always been great and have proven to be reliable. Special thanks to Abdul and Jenna......
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Comment on agent fees
Comments fee's are reasonable for the high quality service they offer
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Nov 20, 2018
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(1)
Hi Jon,
Thank you for taking the time to leave us a review, and of course thank you for your continued custom! Abdul and Jenna are a great team and were glad that you choose to keep letting through us.
Warm regards,
Chase Buchanan. ...
Nov 16,2018
Nov 16,2018
0
people found
this helpful
this helpful
Jenna & Abdul did a great professional job in marketing and letting our property QUICKLY!
The images and supporting text helped promote our property very well!...
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Comment on agent fees
We feel that the agents fees are acceptable for the work involved.
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Nov 16, 2018
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Hi David,
Thank you for taking the time to leave a review. A quick let is a great success and we pride ourselves on how we market properties to achieve this. We are here to help should you need any further assistance!
Warm regards,
Chase Buchanan. ...
Ricky Bajwa
(12)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:42 AM 30/08/2016 by Fiona Oakley
Awards won by Chase Buchanan, Isleworth TW7 4DE
-
2018
Best Letting Agent in TW7
-
2018
Best Overall Agent in TW7
-
2018
Best Letting Agent in Isleworth
-
2018
Best Overall Agent in Isleworth
-
2018
Best Letting Agent in Greater London South
-
2017
Best Letting Agent in TW7
-
2017
Best Overall Agent in TW7
-
2017
Best Estate Agent in TW7
-
2017
Best Letting Agent in Isleworth
-
2017
Best Estate Agent in Isleworth
-
2017
Best Overall Agent in Isleworth
-
2016
Best Estate Agent in Isleworth
-
2016
Best Letting Agent in Isleworth
-
2016
Best Estate Agent in TW7
-
2016
Best Letting Agent in TW7
-
2016
Best Overall Agent in Isleworth
-
2016
Best Overall Agent in TW7
